Sprint HTC Hero :: Sending Email Via Phone
Dec 15, 2009
Is anyone aware of an email issue in which you can send, reply to and forward a message through POP mail only if connected to WiFi?
I have a couple of POP accounts (outside of gmail) set up in the email application. The last couple of days (with the WiFi off), I have tried to respond to an email through my phone, as well as forward another and it comes up with an alert that it is unable to send. Then I turn on my WiFi and try again and it goes through fine.
Confused by this, if anyone has an explanation or fix. I would like to be able to reply, forward, send regardless if I am on the network or WiFiespecially since I will not always have a WiFi hotspot available in every situation.
Receiving messages still works fine. Sending is where the problem pops up. It cant be the settings, as it can send when WiFi is on using the exact same settings as are entered when trying over the network.
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Jun 26, 2010
So I've never used Gmail before and I'm playing around with it. I've sent two emails and both have been sitting in my outbox for over 5 minutes. Is there normally this long of a delay in sending email with the Gmail app and is there a way to change it.
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May 22, 2010
I did the 2.1 upgrade and camera seems to have same lagginess. Does anyone have any pointers for how to set camera for responsive pics (I have a 2 year old)? I remember seeing some tips when I first got the phone last year and it helped...I'm having no luck my own. Also, when I go to send a pic with text, it is compressing the pics very small and the quality goes to crap. Went into text setting and set the file size to the largest, but it doesn't seem to help.
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Jul 27, 2010
My sprint HTC hero for some reason will all the sudden stop allowing me to get text messages and mine that I send don't seem to reach the phone I am sending it to. It will stop working out of the blue and start back up. The only reason I know that it stops is because the person I am texting shows me that they never received a message from me and I never got one from them. My phone does not tell me I cant receive or send it just stops and I never know. When it starts working again it does not ever send the messages I didn't receive.
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Nov 14, 2010
Prior to switching ROMs back and forth, I was able to nandroid off of my phone with no issue. Now, I cannot and at first I found it slightly alarming, but then I brushed it off. However, I feel like something might be wrong with my phone? Help?
Also, recently (as in today). My phone has been sending messages to other people, randomly. I got a phone call from my mother but it popped up as a totally different number.
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Sep 16, 2010
after installing 2.2 on my hero, everything was working fine, until now. im having problems with my text messages, they wont send under sprints network, if i put it in roaming then they send right away, but roaming has awefully slow (1x) network speeds, but if i put it back to the 3g network speeds of sprint then everytime i try to send a text it just swirls in circles (the little thing next to the message) and wont send. is this sprints network being down? or does this have to do with the 2.2 update?i dont think its sprint because my mom and sister arent having any problems with there phones from the same plan. but i tryed restarting many times, taking out and leaving out the battery, putting it in airplane mode and turning that back off to reset connection, iv tryed everything and cant get it to work, so idk what to do, and i dont understand why if it was a software problem with the 2.2 installation, why would they send in roaming but not on sprints network?
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Mar 24, 2010
Am new to smartphones so bear with me! I've got a few questions about using my Hero to access my email:
1) If I setup the phone to access my email accounts what types of vunerabilities am I opening myself to?
2) If I lost my phone (or it was stolen) could someone read my passwords ... how are passwords stored on the phone?
3) Is it safer to access my email provider thru the browser?
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Mar 10, 2010
this has probably been asked loads b4 but I have set up my Tiscali email and receive messages fine but when replying or try sending i get "your non local IP address is not allowed to send mail via me" I can send fine with gmail but its still annoying me. i contacted Tiscali and they were about as much use as a chocolat fireguard!
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May 2, 2010
Yes, I have looked around the forum for the answer to this question but no one has the same issue as me (as far as I know)Okay, when I try to set up my school email on my Hero, I get an authentication failure and it says something like " Authentication failed. Please verify your username and password."I have tried using the settings that google has on the website and the school doesn't have anything about setting up an email on a phone ( any phone).I tried changing the server to imap.grcc.edu and I had to confirm the certificate but then it gave the error again. I also tried taking the @email.grcc.edu from the username and that didn't work either. I am really frustrated right now. And no, I do not want to forward it to my other email. I like to keep my school and personal emails separate. Sorry if I sound a bit mean but I know that's what some of you will ask me.
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Oct 13, 2009
i use vibrator all the time not the voice. if i get text and email does the phone vibe? if so then how strong is it?
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Oct 23, 2009
I am able to sync with my exchange email on the HTC Hero for Sprint, but i am not able to properly send emails. I can send an email and it will appear as it goes through, but the email is never actually sent or does not show up on my sent box (on either the phone or outlook).Any similar issues from others & any suggestions on fixing?
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Oct 21, 2009
after ages trying and on the phone to orange customer support I cannot send outgoing mail. does anybody know the correct settings. I can receive fine but keeps saying unable to send mail when i try to send out.
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Dec 13, 2009
I have a Telus hero on ATT here in teh states..anyway I can receive emails on all my email accounts..but I cant send email on my phone..when i goto send an email in teh Notifications area is saya Account settings errror..hmm doesnt make sense..if i can receive email i should be able to send email correct...
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Sep 23, 2010
How do I set up my corporate email account on my Sprint Hero phone?My IT dept is ignoring me; time to head to the forums.Do I need to download an app? I'm running Android OS 2.1 on my Sprint Hero (specifically "2.1-update1")
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May 4, 2010
After I read an email, my phone keeps if for a day or so, then deletes it. I don't want it to delete any emails without my approval. Why is it doing this and is there something in settings that will prevent it from deleting emails from my phone? I've spent what seems like hours going through the email settings menus and cant' find anything. Is there something in the general settings menu? Please help. I'm running the stock HTC mail program.
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Nov 12, 2009
I have an issue with my Gmail app where I think no information is being 'sent' from the phone. I receive incoming mails, but no mails are sent. Though I delete incoming mails, the next notification which I receive when I get the next mail will show "17 mails" though I would have deleted the previous 16 emails. When I check email on my browser, all the emails what I had deleted are still there. I have tried a factory reset and I still have a problem.
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Nov 27, 2009
I am really excited to share with you guys that I have solved my horrible battery life problem, at least to a satisfactory degree. Without further ado, I present to you How I Doubled My Android Phone's (HTC Hero) Battery Life or Just How Much Email Polling Affects Your Battery
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Jan 27, 2010
How do you change the setting for how long an email can stay on your phone? Also, how can you set it, so you can delete the email from your phone, but keep it on the server.
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Jan 11, 2010
I love my sprint hero, but am on the fence about sprint itself tons of people have told me how they hated sprints service, customer service, etc..my wife and I thought the ability to send pics via messaging is a cool feature however it doesn't appear to work all that well.have tried the built in and also handcent messaging. am connected currently via my wifi at home and that doesn't help either. i realize there are probably size restrictions ( size anyone) but it should work sometimes.also the voice record feature on handsentend feature doesn't work either.
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Mar 31, 2010
Just to let you know my husband and I both have heros and finally figured out how to, annoying at best, receive pic messages. We use them frequently, have an 17 month old son. If you just send a pic message and go in and send the same one again a minute or so later the second one will work. This is a very annoying problem for us because we use this feature so often for "all kinds of pictures" So hopeful this will help the rest of you that are annoyed with the "downloading" problem!
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Feb 28, 2013
I use mNotes to push my Lotus Notes email to my phone. The problem is it will only allow one device to sync with. If I try to sync both tablet and phone it will drop the other out. I am looking for a way to sync my tablet email with my phone over bluetooth and basically use my phone as the main server to send email through when I am not in the office.
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Apr 20, 2010
Is there a way to set my "messages" app to send only to mobile numbers? I need to be able to send a mass text to a couple of contact groups, but it keeps sending many of them to people's emails rather than cell phones and many times they don't receive it.
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Sep 27, 2010
In the past few days, ive noticed that when i delete an email on my phone, it doesnt actually delete it from my gmail, as i can still log into my computer and the emails are still there and unread. Then i noticed today that i cant send email from the phone. I have 2 emails that have been "sending" for the past hour. Ive tried both over 3g and wifi, neither worked. Im on the 9/25 nightly, a somewhat recent gapps (not sure of the date), but just upgraded the gmail through the market. Any ideas?
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Oct 24, 2009
I think I'm experiencing my first real problem with my Hero. I've noticed that my wife (and who knows who else) hasn't been getting my txts when I send them... Sometimes it takes a full day for her to get them. Email has been delayed the past couple days, too. Items will sit in the outbox for hours and when I pull them up, there's red text saying it's sending..." This happens whether I'm connected to WiFi or just using the mobile radio. 2 bars or 5 bars, it doesn't seem to matter.
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Apr 24, 2010
It seems like whenever I try to send pictures to others via MMS, it won't let me because the pictures are too large. I know I can have my Hero take pictures it smaller resolutions, but I wouldn't want low-res pictures unless I would want to send them via MMS.
The thing is, a lot of times I dont know ahead of time that a picture I am about to take with the Hero will be used to send in an MMS. So its hard to make the decision to take in a low res beforehand. I could just switch the Hero to take all pics in low res, but then what about all the pics I don't need to send via MMS? They will all be low resolution.
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Dec 22, 2009
I've been havng trouble emailing pictures with my HTC hero ("unable to send mail" notices) and wonder if others have had similar experiences. The problem seems to be worse with anything greater than the lowest resolution. Even 400kbyte pictures are a problem. I assume this is just a file transfer problem, not a camera app problem (the app from which the file is mailed). Mails w/o attachments go thru 100% of the time.
I spoke with someone at sprint today, and the first thing they told me was that I need to have at least three bars of signal strength, then I was told that higher resolution pictures can't be sent from the hero.
Given that Sprint does not have more that two bars in most of northern new jersey, this is a bit of a problem. If this is true, I don't think they should be calling this a data service.
For the most part, internet browsing and even video like youtube and TED work fine, and most the time I can get an EVDO connection.
Playing with it a bit, it looks to me like the issue is maintaining a solid data link to upload the file. I'd expect better with a TCP/IP connection, as I've had some experience designing that sort of thing. Late at night, if I get two bars and set the phone down so the signal strength does not waver, I can generally send even a 5 mpixel picture that's nearly 1000k.
I've tried this with the mail set to allow up to 1000k transfers and with no limit on transfer size, and that has no effect.
Some specific questions I have are:
1) Are others having this problem?
2) Anybody have a solution?
3) Anybody notice if it's network congestion related?
4) Anybody know anything about messing with the TCP/IP settings like timeouts and retrys to hold a connection on a spotty rf network?
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Feb 19, 2010
I have been trying to send emails out for the last few days and they are not sending out the emails are just sitting in my outbox. Does anyone know how to fix this? I am running Gumbo (Beta) with the new Gumbo Kernal.
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Oct 29, 2009
Just talking on the hero when another call beeped in, screen came up showing who was calling. I hit the Decline button which is supposed to send the call directly to VM, but it only made the screen go away. I kept getting the beep notification that another call was trying to get through and then the choppy dial tone hang up signal after the call eventually made it to VM.
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Sep 30, 2010
I have my work email setup in the email app. Ive never had an issue sending email on any phone ive had before.
All of my settings are correct and i can receive them fine.
They just sit in outbox and whenever i go select them all and tell it to send selected messages nothing happens. They don't send and I don't get any error or anything.
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May 13, 2010
I get m gmail fine, but another account I had set up on the regular mail function quit receiving email several days ago. I uninstalled the account, reinstalled it and got all the messages I missed. then yesterday, nothing. I'm hoping I just dorked up a setting, but I wanted to make sure it is just me and not a Sprint issue.
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