Sprint HTC Hero :: Dropping Calls In Your House Due To Poor Signal Strength
Dec 4, 2009
I was having issues with constant dropped calls from my house, which is in an area according to the Sprint coverage map that should have excellent coverage. I went to my Sprint store, which is a repair center, and they told me to go to menu>settings>Wireless controls>Mobile network settings>Roaming, and switch from Automatic to Sprint only. I did this, and have not dropped a call yet. The tech told me that depending on exactly where you are and where the nearest Sprint tower is compared to the nearest say Verizon tower, the phone will continuously try to switch between the two towers for the best signal when set to Automatic, and that can cause dropped calls, static calls etc. Ever since I switched this setting I have not dropped one single call or gotten any static, even with 0-1 bars for signal strength. He told me only use Automatic if you are in an area where your phone has no service due to no nearby Sprint tower.
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Nov 9, 2009
Greetings all. Another "long time lurker, first time poster."I am wondering if anyone else is experience dropped calls and occasionally dodgy reception with their Hero. Specifically I am having problems dropping calls in my apartment, which seems to be at the edge of three different towers (I will connect to all three just by walking from room to room...don't know if that is typical).I am new to Sprint, so I don't quite have a feel for what I should expect from the network, but my fiancee--also on Sprint but with a different phone--doesn't seem to have the same issues.
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Jun 6, 2010
I don't know if this is because of Sprint or the EVO but in my house I barely get 1 bar of signal and people can barely hear me on the other end of the call. This is my first Sprint phone so I don't know if it is the service or not. I came from ATT and never had these issues with my iPhone before. I am a little concerned about whether I exchange phone or am I going to just have to give up on Sprint.
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Mar 8, 2010
I have just got hold of a Tattoo on the Vodafone network and i am finding that at times the signal strength is very poor.
I am finding that in places i used my previous phone and had a good signal that the signal is dropping out or there is no signal at all.
This is very frustrating as whats the point in having a decent phone and not being able to use it?
Normally the Vodafone network signal is very good.
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May 26, 2010
I live in an area where I had GREAT reception on my Blackberry... since switching to the Incredible, I have a really hard time getting a good signal in my house. Calls drop when I'm talking to someone and the person on the other end of the phone fades in and out when I'm on a call.
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Oct 10, 2011
I am virtually unable to get a wifi signal in my house on my droid x unless I am a few feet away from my router. None of my other wifi devices in my house are having this issue. When I check my wireless settings on my dx it says the signal strength is poor. I'm running rooted GB 4.5.602. Does the baseband have to do anything with this (BP_C_01.09.13P)?
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May 26, 2010
Anyone know if you can replace the bars icon at the top with the actual dB reading?
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Jul 18, 2010
Been thinking about flashing a new radio for my hero but I'm just not sure what is a good signal or a bad signal. At my house my phone shows 2-3 bars and between 84-93db most of the time. Is that good? what should be a standard for evaluating signal strength? Sorry if this has already been done. In past threads i've seen posts re: decibals but none i've ever seen has stated what the norm/standard is or what a person should expect. As far as flashing a new radio I know its trial and error. I was just wanting to know what I should expect. TYVM in advance for your answers. BTW running Fresh 2.3.3 with his stock radio 1.04.01.09.21
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Oct 6, 2010
since the update i seem to have a much weaker signal and calls are getting dropped. quite often it seems that i bounce between 3g and 1x. anyone else?
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Nov 23, 2009
Is anyone else seeing this behavior?right before I make a voice call the droid will show 4 bars, when I place a voice call it will drop to 0 bars and the voice quality is pretty bad.In the phone settings you can see the DBm signal strengh and before I make a call it will show -96 and when I make a call it will go to -104.I have noticed this even when right on top of a cell tower.You actually don't notice it when the signal is very strong, but on my droid it does appear that the signal degraded significantly when doing a voice call.It also does the same thing when the Wifi is turned on, it's almost like it's switching to another antenna for the voice when wifi is on or you make a call.So far I have not been impressed with the phones voice quaility at all.
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Apr 30, 2010
I am having horrible signal problems. My old phone the ENV2 in the same exact seat I am in right now I had full signal strength. The Eris on the other hand, I have none, it flips from no bars to X all day long. I can not receive calls nor can I make a call. Has anyone had problems with theirs? Or what might I be able to do ?
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May 5, 2010
My new htc hero is having trouble with my wifi/router, it conects if i turn the router off than on but then the connection drops, i then go to search for my modem and it says signal is strong but yet when i click on connect nothing happens, I'm sure its a setting on the router itself as my blackberry had the same trouble.
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Nov 4, 2009
I want to reach out to others here before I take my Moment back to Best Buy to exchange it for another Moment.
My signal strength fluctuates wildly just sitting in the same spot. With the Hero I got a constant 5 of 6 bars, but the Moment will vary between 0 and 5 of 6 bars. But it's more complicated than that.
It seems that whenever the EVDO data kicks in, it causes the signal strength to drop to 0 or 1 bar. Once the data is idle, the EVDO indicator turns grey and then changes from EV(^v) to EV(D). At that point the single strength will return to 3 or 4 bars.
At times, though not as consistently or often, the EVDO connection will fall back to 1xRTT and will switch between them every few minutes. This will occur even when the signal strength bars are in the 3 to 4 range.
So, the my questions are...
Does the signal strength apply to the data signal or just the voice signal?
Is there any legitimate reason for the signal strength to vary wildly like I've described, even when sitting in the same recliner where the Hero had a constant 5 bar connection and data service that never wavered?
Is anyone else having signal strength and/or data service issues?
Should I exchange the Moment for another Moment or will I likely experience the same issue?
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Dec 6, 2009
I have just purchased 4 HTC Hero phones for my family on the 3 Mobile network. I chose 3 Mobile mosrly for Skype.
I was not happy to find that the coverage here - East Yorkshire - is 1 bar about 5% of the time - no Internet, phone and text virtually non-existent. The service is not useable.
Are there any solutions out there for boosting the 3 Mobile signal to at least useable levels?
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Nov 24, 2009
I am not denying the Hero is a good phone, but I really am fed up of the lag and glitches I encounter in everyday use. Yes, before I am jumped on, I have taskkiller and yes I do make sure everything is closed that I am not using, but there's no denying the phone does lag a bit even when not multitasking. It's by no means bad lag, just irritating and I have put up with it for months and I am getting tired of it. Also, the camera is practically rendered useless seeing as I don't carry a tripod round with me because it seems that's what this phone needs to take a decent, shake free shot. And no it's not my lacking camera skills, I have an A-level in photography.
Another thing is the appalling signal strength due to the aerial being in the chin section of the phone, this angers me so damn much - who the HELL makes a phone you can't hold normally because you cannot get any signal when you do so, I literally have to hold the phone on the edges or the top just for the signal to come back, wtf!? This also makes phone calls damn difficult because I often accidentally put my hand over the precious aerial whilst talking. Lastly to round it off is the app market. Yeah there are a load of decent apps, but the marketplace itself looks like a 3rd party application, the organisation is rubbish! Whilst I like the whole open source scene, I believe there should be moderation to stop all the crap that force closes automatically getting onto the market.
I don't want to get attacked now as I do like my Hero, it's just these niggles have slowly worn me down, and I am pretty fed up of it now - it takes the pleasure of using the phone away. I still believe Android has a long way to go yet, it's just lucky it will be used on so many phones in the near-future. I can see it going in a Windows direction though, so much hardware and one OS = so much that can go wrong with compatibilities, hardware etc. Not really sure whether to keep the phone now or not.
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Nov 15, 2009
Can you please help with a frustrating thing I have. I am loving the phone except for the Crap Battery and as for signal strength.When I am sending a text, because of the lack of signal at times, the text obviously fails to go, how can I try again please?I have been trying but just can't work out how to do it with this phone.Also where are Drafts located please?
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Jul 31, 2010
On my EVO, my time without a signal is usually over 90%. I live in a good coverage area, but low bars inside of my house/office (both the same, where I am all day) I put on airplane mode for kicks, and in 12hrs, the battery dropped only 10%. So that being said, it seems to me as if there is a definite conclusion between signal strength and battery life. Any suggestions? and yes, I did the GSM-DCMA trick .
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Dec 20, 2012
I just got to my parents house and there is now a little flashing blue house icon above the signal lines. What does this mean???
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Sep 17, 2010
Went through the Over Air update process yesterday, now WIFI drops all the time and the battery performance is so ppor the phone will not last a day!!! Can I put back the old SW or get this fixed some how? (edit a config fiel or somthing.......?)
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Mar 24, 2010
I believe an app I installed put over 20 megs of space on my phone's memory (not the SD card) and when I uninstalled it, it did not remove it.
I have an un-rooted phone.
What is the best file manager to use to access the phone memory and see where the issue is, and allow me to delete it myself?
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Jan 6, 2010
I'm writing an android application that collects cell signal strengths. I am having trouble getting the "current" cell signal strength, but I don't have any problem getting the "neighboring" cell signal strengths. To get the current cell signal strength, I created a PhoneStateListener and implemented the onSignalStrengthChanged callback. It works, but not very well. It seems like the signal strength hardly ever changes, and resolution jumps to only a few numbers. I would accept the answer that the resolution of the signal strength hardware is coarse, but when I use the TelephonyManager's getNeighboringCellInfo() method, it works much better. The signal strength readings from neighboring cells change frequently, and they have much better resolution.So, how can I get the current cell signal strength in the same way that I am getting the neighboring cell strengths? It seems odd to me that the functionality of the neighboring cells is better than the current cell. Am I missing something here?I would also like to directly call a method from the telephony manager to get current cell strength, as opposed to a listener, if possible. If anyone knows how, please let me know.
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Jul 2, 2010
Jobs wasn't lying when he said other phones can be equally effected by holding them specific ways. My Desire dropping wifi signal and a bar of gsm signal if held from the top:
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Jan 4, 2010
I have used my Hero in 2 different countries and I get the same problem: Regardless of signal connection, I miss half (a guess) of all calls made to me. People tell me it finally dials after a few straight-to-voicemail tries. This didn't happen with any of my previous phones (Nokias and Motos), in both of the aforementioned countries. I really hope my rubber case has all to do with this because I bought the phone from eBay (i.e. no warranty).
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Dec 20, 2009
When i turn on my phone it gets a 3G signal then H but after a while it drops to just a G signal. When on a G signal the browser/market/facebook app etc don't work, (says check Internet connection) If i tick the 2G only box then untick it I get 3G/H signal again? Also when i receive phone calls the G/3G/H signal disappears totally (just the 3-4 bars). Once the phone settles on G signal it wont go up to 3G or H signal again without ticking 2G only then unticking? Any ideas whats wrong here?
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Sep 1, 2010
I'm on my third 'X'.Both returns have been for the identical reason.3G drops seemingly at random and then hangs on 1x for 'x' amount of time before it reverts back.Yes I can manually kick start the thing by going into airplane mode but this is ridiculous.I've tried all the other band-aid approaches; hard reset, *228/1, *228/2, etc.Nothing fixes the problem.This happens way to often to be considered a fluke.I can not afford to have this happen while in navigation mode as it renders that function useless.I really need to know from someone this in fact is A) identified and B) being addressed by Moto and/or VZW. If I can't I'm afraid I will have to return this and leave VZW.It's too bad as the phone is perfect except for this very annoying bug. Does anyone have solid information on this?
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Aug 14, 2010
If u live in certain areas u cant upgrade to the battery sucking evo and its oversized pixelated screen give sprint a real hero 2..give us a nexus one with a front cam flash froyo a desire would work ,sprint is the only carrier without an htc 3.7 super androidphone.throw sense in too.lets make sprint have a real iphone competitor
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May 7, 2010
I 'm typically at work or home. At home i usually have between 1-2 signal bars (3g) on my Inc while my wife's blackberry has 3-4 bars. and while at work, i have 0-1 bars while my buddy 10 feet away with a moto driod has 3 bars in 3g. Does the Inc inherently have poor signal strength? or do i have a dud?
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Jul 10, 2009
How can i get the gps signal strength and the number of satellites. im using android 1.1 sdk.
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Aug 26, 2010
I want to find the signal strength of GSM network. but not found any method in 1.5 sdk version is there is any alternative available to find the signal strength.
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Jul 17, 2010
I'm guessing that the GPS hardware in most Android phones is the same or close. If it makes a difference I have the Moto Cliq XT.I'm going hiking tomorrow and will be using Google's My Tracks program. I've tried it twice... the first time I could not get a signal despite being out in desert with nothing to block the signal. Next time I was in the mountains and once I had a signal, it was rock solid. Worked like a charm. But I did not want to take a chance and held it in my hand the entire time. I'm wondering if anyone has tried it while the phone was in their pocket. Any issues with sat lock on? This would be much easier. I also can't imagine that you'd not be able to use GPS while the phone was in your pocket as it's not really possible to have it in your hand all of the time.
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