Samsung Moment :: Missing Sprints Preloaded Applications After Factory Reset
Feb 26, 2010
After doing a factory reset I no longer have some of the apps that came with the phone such as NFL, Nascar, Bejeweled, and facebook. Also I dont have a widget for sprint TV. I am running Zefies cl14 and 10.3 kernel. I did not remove these apps thru rooting. Where did these apps go?
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Mar 3, 2010
I thought that I read there is no way to do a factory reset on the Moment? I'm selling mine so I'd like to do one. My phone was messed up once and the Sprint tech did a factory reset on it and fixed it. If there isn't a way to do it can I do the CL14 update again to reset it?
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Jan 3, 2010
I will acknowledge that this is very insignificant, but for some reason it is driving me crazy. When I first got this phoe, I deleted the original espn, cnn and facebook shortcuts that came preloaded on the right screen. I have since come to realize that I check espn A LOT and I wanted the shortcut back there. So I added a bookmark, but the original icon that came preloaded just looked a lot better, does anyone know if there is a way to get the original icon back without doing a factory reset?
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May 21, 2010
Please help. Ever since official update that sprint did at the store it seems the stock browser will foreclose. The only way I can get it to be stable is by going to google search that came with 2.1. Anyone have a suggestion....if I factory reset it works then goes back to foreclosing
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Jul 5, 2010
Has anyone here had experience with Sprints internet speed slowing down? I have 2 Samsung Moments and the internet speed was great for months. A couple weeks ago they both slowed to a crawl. I have noticed that this is in the area that I live (Chesterfield, MI) and if I am in other areas it works pretty well. As soon as I get home it is crap. No Pandora, nothing streaming works for crap, and even basic pages like Craigslist take a minute or so to load.
An internet speed test usually shows around 100 or less kb/s for downloading and 200-300 for uploading. Download speeds were at least 500 before this snafu.
Maybe a tower out or something? I thought of calling Sprints customer care, but from previous experience with real technical questions, I don't think I will get anything more than a "company" answer.
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Jun 2, 2014
I Factory Reset my Samsung Galaxy Tab 2 and after that I found the Google play Store was missing. I tired various ways to recover it but i'm not able to get it back.Also I tried manual way but i'm getting error 'unfortunately Google play store has stopped'.
I'm even not able to update my device. when updates are downloaded it ask to reboot the device. But after rebooting the failure message appears and it ask to do the update through Computer using Kies. Here also it says you device is not supported.
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Sep 2, 2010
So I'm debating on doing a factory reset of froyo. My question is what about apps like shazam, nfl mobile, etc. where they were free until recently. I dont want to reset my phone, re-download them, and then have to pay for the service I already had for free. Anyone know what will happen?
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Oct 25, 2010
Did a factory reset about 2 hours ago. I have about 200 apps that I had downloaded before and they are all still saying "downloading" in the market. Not a single one has downloaded. I restarted the phone twice since, but they are all still downloading.
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Nov 24, 2009
Does anyone know if there's anyway to backup purchased apps before doing a factory reset. I've gone a bit crazy with apps on my Droid and its slowed down quite a bit. I'd like to do a reset and restore some of my purchased apps that I still want around...
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Oct 9, 2010
Since updating to Froyo on my Droid X, I've noticed my camera's autofocus won't work at all. I first noticed this because the barcode scanner can't read bar codes anymore because they are too blurry. I want to try a factory wipe to see if that fixes it. I just did a factory wipe 2 weeks ago and it erased all of my applications and settings and was a huge pain to reinstall everything. Is there a way to backup these apps, so I can just automatically re-download them after I do the wipe?
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Jan 25, 2010
There's a lot of instructions floating around for unrooting the droid and what makes the most sense to me is to let the phone handle factory reset thereby bringing the phone back to its original out of the box configuration. By reset I'm referring to booting with power+x vol up+camerra and choosing factory reset from the list. Can someone who's done the reset on a rooted phone confirm that SU permissions are gone after? Also, does the reset delete all apps, system settings and user data and bring the phone back to a true factory state (including going back to OS 2.0)?
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Sep 3, 2010
Does anyone know how to delete all phone data from google so that when i perform a factory reset that my settings and applications DO NOT get reinstalled? Normally the reason to do a factory reset is to start fresh.
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Oct 9, 2010
Since updating to Froyo on my Droid X, I've noticed my camera's autofocus won't work at all. I first noticed this because the barcode scanner can't read bar codes anymore because they are too blurry. I want to try a factory wipe to see if that fixes it. I just did a factory wipe 2 weeks ago and it erased all of my applications and settings and was a huge pain to reinstall everything. Is there a way to backup these apps, so I can just automatically re-download them after I do the wipe?
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Jun 6, 2010
Just ran reset on my phone twice...it rebooted and nothing was removed! Never seen this before anyone have any thoughts? I'm on CM 5.0.7.1, and haven't seen this behavior before on that or any other ROM. Gonna boot into recovery and do it manually.
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Nov 17, 2009
I've had several of my users email me to tell me they had to do a factory reset on their phone for some reason or other. The problem is, they had purchased apps installed and the Android market app loses track of this information when the phone is reset. My only solution to their problem is to go into my checkout account, refund their money and ask them to repurchase my app.
Am I correct in assuming that Google decided to only check the PackageManager on the device to determine if an app was purchased or not? Is there really no other means of determining that an app was purchased? Surely this information about the purchase is kept on a server somewhere (which is why I can see the purchase information with Google Checkout) Also, since the user of a phone must login with a Google account in order to use the market, can't you just correlate the user's purchased apps with their login account and bypass the phone altogether? I'm probably missing something, but I wanted to let you know its a source of frustration to have to deal with this when I consider this issue the responsibility of the market infrastructure.
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Dec 27, 2012
I rooted my phone to uninstall some bloatware system apps several months ago. Now, I need to perform a factory data reset just to remove the Google account associated with it. Is it safe to do so or will I lose any further system apps or worse, brick my phone? I have the apk's of the system apps that I removed, but for some reason I am not able to restore/install all of them. I used ES File Explorer back then to remove those apps. [My phone is Samsung GT-I5801 running Android 2.2]
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Nov 26, 2010
Long time Droid user, brand new to the Fascinate Forum. I just bought my wife a Samsung Fascinate and I have to say the thing is absolutely phenomenal! It makes my Motorola Droid look like a 1990's flip phone!! Except for one problem the darned thing has been automatically spontaneously performing a factory reset / hard reset on itself.And it is happening at completely random times. You're sitting there playing a game, you're reading your e-mail or you just pushed the screen ON / power button to wake the phone up and unlock it and then, all of a sudden The phone reboots to the black and white Samsung startup screen, then recovery pops up and yellow writing appears that says "Formatting FOTA:", "Formatting DATA:", "Formatting CACHE:". Then the phone reboots again and comes up like you just pulled it out of the box; a full factory reset / hard reset. The contents of the SD card are thankfully fine.Is anyone else having this problem? Does anyone know if there is anything I can do to turn on some sort of logging so that maybe I can figure out what causes it? This is now the second phone that this is happening to. We took the first phone back to Verizon the very same day we got it and they swapped it out right there for another brand new one. The second phone behaved perfectly for three whole days before it went and wiped itself. We thought for sure that the problem was with the first phone, but now it is happening with the second phone.I am going to start from scratch again, adding one app at a time making sure the thing continues to work. But there weren't any apps on the device in the first place that were really out of the ordinary.- Gmail POP3 Yahoo- Corporate E-Mail to Microsoft Exchange Server (No, it wasn't the Exchange Admin sending a kill package, I'm the Exchange Admin)
- Angry Birds
- Robodefense
- Facebook
- Beautiful Widgets
- Cal Widget
- Google Maps
- Pandora
I have all of those apps and more on my Motorola Droid (also connected to the same Exchange Server) and my device is behaving just fine.I'm trying to think of reasons this might happen and I'm drawing a complete blank.
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Aug 12, 2010
when all i see is a black screen with some icons along the top. no app drawer. can't get into the settings where the master reset is located. i flashed it to 1.6, worked sort of well for a few weeks, now this.
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Nov 2, 2010
I'm have a some minor things that are not right and I'm wondering if a Factory Reset would help or be worth it.
1. keep syncing phone book over 3g (even if on wifi) sometimes 3 or 4 time in a 5 min span and even if background sync is off
2. random power downs
3. no market update (is this something I need to do manually?)
4. Sometimes 3g and wifi on at the same time.
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Aug 2, 2010
I want to try a factory reset on my Captivate before I return it for horrible battery life. I can figure out how to do the reset. Can anyone help a noob out?
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Nov 11, 2010
Anyone know how to do a factory reset within Clockwork? When you hold the up/down volume rocker + power button you get the following options: Android System recovery (2e) Samsung Recovery Utils -for BML -
reboot system
apply sdcard:update.zip
wipe data/factory reset
wipe cache partion
If i select 3 - wipe data/factory reset will that only do a "factory reset" If i select apply sdcard:update. zip, in Clockworkmod i get another option to wipe data/factory reset Which is the one i should use? and by doing so is this equivalent to "Factory Reset" within Android (selecting the factory reset check box)?
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Sep 16, 2010
So I was trying to reboot my phone--I turned it off, then in a attempt to boot it back up, I held down the power button for a bit, perhaps longer than I should have. Maybe I even pressed it a few times, I dunno. The next thing I saw was it asking for my password. I had just set up my Outlook account (I knew other had problems with this) and I was required to add a password for security. After entering the password, the next thing I knew it was hard resetting! NOOOOOOOOOOOOOOOOOO!!!! Of course I had just gotten the phone set up how I wanted it.
Am I the only one who made this mistake? Whose brilliant idea was it to program a hard reset to launch by simply holding the power button for a few seconds? Of course there's no way to undo a factory reset. Needless to say, I am VERY unhappy right now.
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Sep 30, 2010
I'm successfully getting these poll results to the eyes of Samsung support, in order to disprove assumptions they are having about the effectiveness of their "fixes". This poll assumes you are/were experiencing GPS issues. If you are not, there's no reason to vote.
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Oct 7, 2010
so this morning i woke up to my phone saying it had a firmware update from tmoble, and excited to hear this is eagerly let it update. however when my phone tried to reboot itself it got stuck on the vibrant screen and wont go any further. any ideas on what to do? i dont want to do a factory reset of my phone!
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Apr 11, 2010
How do you factory reset Samsung i 7500?
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Jan 5, 2014
I was messing with my Samsung Galaxy S the other day and came across the Pattern Lock. I thought it was pretty cool so I decided to use it. So I came up with a pattern immediately and, without any thought, I accepted the design I made (It was a complicated one) and forgot what it was right after. I know at some point after failing to enter the correct pattern you get to a "Username" and "Password" box for your Gmail and/or Google account, but, Since my device runs strictly off WiFi and WiFi is turned off I can't sign in. I also tried force resetting my device but it doesn't work like all the videos on YouTube show.
Extra Info
Name of Device: Samsung Galaxy S Media Player 3.6"
Order from Amazon
Internal Memory: 8GB
Micro SD Card: 16GB (Kingston)
Model: N/A
1. During the Google Login screen, I can't access my notification bar, therefore, I can't turn WiFi or anything else on.
2. I tried the different variations of: Turning off device. Holding Volume up+Home Button+Power Button. The "Samsung" logo pops up, vibrates once, and the screen turns pitch black all while still holding buttons and nothing just happens to happen after. When I release the buttons, the device boots up normally but I end up back at the Google login screen.
3. I tried taking the battery out and putting it back, doesn't really affect anything.
4. I tried plugging my device into my computer, but since I'm trapped at the Google lock screen, I don't have the option of connecting "Mass Storage Device" to my computer.
5. I tried adb shell (or whatever the command is) into Command Prompt and it doesn't detect my device. I have all the drivers installed for the device but because I don't have the option of tapping "Connect Mass Storage to Computer" it doesn't sync in with my computer. It just charges my device as if it were a wall charger.
My last resort option was coming to Android Central. Otherwise I'll just go to Radioshack or various other stores and see what they can do if anything at all at least.
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Oct 11, 2010
if I factory reset, will I need to re-activate the phone? ande how do I do that if I need to? I don't remember the codes that it wanted. asking cause somewho thed phone wont stay on one screen vfo more than a second
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Oct 15, 2010
I have seen some reports that after going to Froyo you need to perform a factory reset. I presume that this will wipe all the applications, user data, etc. Question here is: Before starting the upgrade process in Kies (which will offer to backup your contacts for you) what should I backup? Is there a program recommended for this backup? Is it safe to restore everything or should I only partially put things back?
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Nov 25, 2010
I have a Samsung Fascinate and recently I just started up the phone and i see the Samsung logo and hear the sound, but the screen won't switch from the samsung logo. I tried doing a factory reset but nothing will work. I don't know what to do because I really don't want to take it back to Verizon.
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Jul 17, 2010
So this is my first Android phone and now that I've messed around with it for the past 2 days I'd like to start over clean. So how do I reset the phone back to factory settings? And will I lose any of the preinstalled programs?
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