Samsung Captivate :: GPS - Master / Factory Reset
Sep 30, 2010
I'm successfully getting these poll results to the eyes of Samsung support, in order to disprove assumptions they are having about the effectiveness of their "fixes". This poll assumes you are/were experiencing GPS issues. If you are not, there's no reason to vote.
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May 3, 2010
If you do a master reset with the Nexus one will you lose all your apps? even the ones that you purchased?
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Oct 3, 2010
I am currently running a rooted Samsung Captivate. I have not flashed it or anything and am still running 2.1 with the firmware update (JH7). I rooted to get rid of AT&Ts bloatware which I did using System App remover. With Froyo on the way, I was wondering if a master reset would turn it back to stock (minus AT&T bloatware) and enable OTA updates again?
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Nov 2, 2010
I'm have a some minor things that are not right and I'm wondering if a Factory Reset would help or be worth it.
1. keep syncing phone book over 3g (even if on wifi) sometimes 3 or 4 time in a 5 min span and even if background sync is off
2. random power downs
3. no market update (is this something I need to do manually?)
4. Sometimes 3g and wifi on at the same time.
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Aug 2, 2010
I want to try a factory reset on my Captivate before I return it for horrible battery life. I can figure out how to do the reset. Can anyone help a noob out?
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Jul 1, 2010
To all that have received the 1.6 update I want to make a note that if you ever do a Master Reset the touch screen WILL NOT work until you either pull the battery or power down and power this POS back on. Maybe it's my phone I won't know until I receive a replacement due to the fact that the camera firmware gives me an error.
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Jun 6, 2010
Just ran reset on my phone twice...it rebooted and nothing was removed! Never seen this before anyone have any thoughts? I'm on CM 5.0.7.1, and haven't seen this behavior before on that or any other ROM. Gonna boot into recovery and do it manually.
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Nov 26, 2010
Long time Droid user, brand new to the Fascinate Forum. I just bought my wife a Samsung Fascinate and I have to say the thing is absolutely phenomenal! It makes my Motorola Droid look like a 1990's flip phone!! Except for one problem the darned thing has been automatically spontaneously performing a factory reset / hard reset on itself.And it is happening at completely random times. You're sitting there playing a game, you're reading your e-mail or you just pushed the screen ON / power button to wake the phone up and unlock it and then, all of a sudden The phone reboots to the black and white Samsung startup screen, then recovery pops up and yellow writing appears that says "Formatting FOTA:", "Formatting DATA:", "Formatting CACHE:". Then the phone reboots again and comes up like you just pulled it out of the box; a full factory reset / hard reset. The contents of the SD card are thankfully fine.Is anyone else having this problem? Does anyone know if there is anything I can do to turn on some sort of logging so that maybe I can figure out what causes it? This is now the second phone that this is happening to. We took the first phone back to Verizon the very same day we got it and they swapped it out right there for another brand new one. The second phone behaved perfectly for three whole days before it went and wiped itself. We thought for sure that the problem was with the first phone, but now it is happening with the second phone.I am going to start from scratch again, adding one app at a time making sure the thing continues to work. But there weren't any apps on the device in the first place that were really out of the ordinary.- Gmail POP3 Yahoo- Corporate E-Mail to Microsoft Exchange Server (No, it wasn't the Exchange Admin sending a kill package, I'm the Exchange Admin)
- Angry Birds
- Robodefense
- Facebook
- Beautiful Widgets
- Cal Widget
- Google Maps
- Pandora
I have all of those apps and more on my Motorola Droid (also connected to the same Exchange Server) and my device is behaving just fine.I'm trying to think of reasons this might happen and I'm drawing a complete blank.
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Oct 15, 2010
When I synced my google calendar/imported the outlook calendar, the 'recurring' appts when individually and so I need to start all over again! UGH. I tried to remove my gmail acct and it said that I have to do a factory reset. So, how do I do this. I am so frustrated. I am a busy/working mom and my calendar keeps me up todate on appointments.
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Jun 23, 2010
Here is the process as I keep reading in threads on peeps asking how to do it, maybe a Mod can sticky this for all to view when needed A master reset restores the original factory settings and will erase all downloaded content, including ringtones, contacts stored in the handset memory, etc. It does not erase data stored on the SIM card or memory card (if available). Back up all necessary data on the device memory before proceeding.
Menu Path Method:
1. From the Home screen, press the Menu Button and select Settings.
2. Select Security.
3. Select Factory data reset.
4. Select Reset phone.
5. Select Erase everything.
6. The device will dump all of the data and reload.
Key Stroke Method
1. Power the device OFF.
2. Press and hold the HOME and Back Arrow buttons. While holding these buttons, press the End Call button once.Release the Home and Back Arrow buttons and press the Trackball to execute the Hard Reset.
3. The device will reboot once the process is complete.
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Aug 5, 2010
What will a master reset do to my rooted droid? I am having problems with either the camera or gallery and the motorola folks recommended a master reset but I am a bit leary of what it will do to my rooted droid.
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Oct 12, 2010
Okay so I know about the regular master reset process through the phone, and I also know about the master reset through the PC Companion. I have locked myself out of the phone with the pattern lock, and when it asks for the Google account it will not accept my username and password. I have reset the password through Google and still nothing. I tried to perform the master reset through PC Companion but when I get to the update screen it says internet connection failed. I have called the internet provider and they could not fix the issue. I just don't feel like having to send the phone off to SE because I really don't trust it at all. If anyone knows an alternate method of performing a master reset on the SE Xperia X10a please let me know.
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Mar 30, 2010
ok so wouldnt this make sense or am i missing something. if you did want to unroot for the 2.1 update which im obviously not gunna do now that i just saw a post for the desire rom. couldnt you just restore your phone. like master reset? prob a stupid question so im sorry haha.
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Aug 12, 2010
when all i see is a black screen with some icons along the top. no app drawer. can't get into the settings where the master reset is located. i flashed it to 1.6, worked sort of well for a few weeks, now this.
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Mar 3, 2010
I thought that I read there is no way to do a factory reset on the Moment? I'm selling mine so I'd like to do one. My phone was messed up once and the Sprint tech did a factory reset on it and fixed it. If there isn't a way to do it can I do the CL14 update again to reset it?
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Nov 11, 2010
Anyone know how to do a factory reset within Clockwork? When you hold the up/down volume rocker + power button you get the following options: Android System recovery (2e) Samsung Recovery Utils -for BML -
reboot system
apply sdcard:update.zip
wipe data/factory reset
wipe cache partion
If i select 3 - wipe data/factory reset will that only do a "factory reset" If i select apply sdcard:update. zip, in Clockworkmod i get another option to wipe data/factory reset Which is the one i should use? and by doing so is this equivalent to "Factory Reset" within Android (selecting the factory reset check box)?
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Sep 16, 2010
So I was trying to reboot my phone--I turned it off, then in a attempt to boot it back up, I held down the power button for a bit, perhaps longer than I should have. Maybe I even pressed it a few times, I dunno. The next thing I saw was it asking for my password. I had just set up my Outlook account (I knew other had problems with this) and I was required to add a password for security. After entering the password, the next thing I knew it was hard resetting! NOOOOOOOOOOOOOOOOOO!!!! Of course I had just gotten the phone set up how I wanted it.
Am I the only one who made this mistake? Whose brilliant idea was it to program a hard reset to launch by simply holding the power button for a few seconds? Of course there's no way to undo a factory reset. Needless to say, I am VERY unhappy right now.
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Oct 7, 2010
so this morning i woke up to my phone saying it had a firmware update from tmoble, and excited to hear this is eagerly let it update. however when my phone tried to reboot itself it got stuck on the vibrant screen and wont go any further. any ideas on what to do? i dont want to do a factory reset of my phone!
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Apr 11, 2010
How do you factory reset Samsung i 7500?
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Jan 5, 2014
I was messing with my Samsung Galaxy S the other day and came across the Pattern Lock. I thought it was pretty cool so I decided to use it. So I came up with a pattern immediately and, without any thought, I accepted the design I made (It was a complicated one) and forgot what it was right after. I know at some point after failing to enter the correct pattern you get to a "Username" and "Password" box for your Gmail and/or Google account, but, Since my device runs strictly off WiFi and WiFi is turned off I can't sign in. I also tried force resetting my device but it doesn't work like all the videos on YouTube show.
Extra Info
Name of Device: Samsung Galaxy S Media Player 3.6"
Order from Amazon
Internal Memory: 8GB
Micro SD Card: 16GB (Kingston)
Model: N/A
1. During the Google Login screen, I can't access my notification bar, therefore, I can't turn WiFi or anything else on.
2. I tried the different variations of: Turning off device. Holding Volume up+Home Button+Power Button. The "Samsung" logo pops up, vibrates once, and the screen turns pitch black all while still holding buttons and nothing just happens to happen after. When I release the buttons, the device boots up normally but I end up back at the Google login screen.
3. I tried taking the battery out and putting it back, doesn't really affect anything.
4. I tried plugging my device into my computer, but since I'm trapped at the Google lock screen, I don't have the option of connecting "Mass Storage Device" to my computer.
5. I tried adb shell (or whatever the command is) into Command Prompt and it doesn't detect my device. I have all the drivers installed for the device but because I don't have the option of tapping "Connect Mass Storage to Computer" it doesn't sync in with my computer. It just charges my device as if it were a wall charger.
My last resort option was coming to Android Central. Otherwise I'll just go to Radioshack or various other stores and see what they can do if anything at all at least.
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Oct 11, 2010
if I factory reset, will I need to re-activate the phone? ande how do I do that if I need to? I don't remember the codes that it wanted. asking cause somewho thed phone wont stay on one screen vfo more than a second
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Oct 15, 2010
I have seen some reports that after going to Froyo you need to perform a factory reset. I presume that this will wipe all the applications, user data, etc. Question here is: Before starting the upgrade process in Kies (which will offer to backup your contacts for you) what should I backup? Is there a program recommended for this backup? Is it safe to restore everything or should I only partially put things back?
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Nov 25, 2010
I have a Samsung Fascinate and recently I just started up the phone and i see the Samsung logo and hear the sound, but the screen won't switch from the samsung logo. I tried doing a factory reset but nothing will work. I don't know what to do because I really don't want to take it back to Verizon.
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Jul 17, 2010
So this is my first Android phone and now that I've messed around with it for the past 2 days I'd like to start over clean. So how do I reset the phone back to factory settings? And will I lose any of the preinstalled programs?
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Jul 29, 2010
I recently got the vibrant and am having the same issues that everyone is having. I tried some of the fixes for the GPS but still not working. I want to try one of the fixes and want to do a factory reset before I do it. How do I backup stuff like Sims 3 and Avatar and the other things that came with this phone? Will the touchwiz still be there? When I pay for apps, does it tie it to my gmail account so I can download them again later if I delete them?
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Sep 16, 2010
After having a few quirky things happen with my phone over the past week since I got it (lost time, notifications are intermittment), Verizon suggested that I Factory Reset my Fascinate. So now, not sure I am going crazy, but my phone seems slower. Just unlocking with the puzzle piece has a lag and moving from screen to screen seems to be slower.Should this be possible? I thought it would be the other way around. From what I recall, it was screaming fast before I did the reset. Should I do it again?
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Apr 16, 2014
my samsung galaxy tab5 ,model:SM-T310 FCC ID A3LGSMT310 couldnt factory restore
i tried using key combination volume up and power on button and then release power button,i hold on volume up key till android robot comes on screen after that nothing appears on screen to reset.just android robot is seen on screen.
how i can factory reset?
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Nov 10, 2010
My wife's phone needs to be returned because of continuous dropped calls. I did root her phone, but that's about. Will doing a factory reset be fine or do I have to un-root before returning? Also, does anyone know if doing a factory reset would improve the reception? Seems VZW hasn't been able to resolve the issue.
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Jan 13, 2010
While I wait for 2.0 to be released for this phone, officially or not, I've decided I'm giving it to my brother, and I'm going to play with a Milestone. Anyway before I hand it over to him, I obv want to delete all my email account etc. info off the phone. I couldn't really be bothered re-flashing it, so does anybody know whether the factory data reset works on Galaxhero, and does it just leave you with a blank galaxhero slate?
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Jan 3, 2010
I will acknowledge that this is very insignificant, but for some reason it is driving me crazy. When I first got this phoe, I deleted the original espn, cnn and facebook shortcuts that came preloaded on the right screen. I have since come to realize that I check espn A LOT and I wanted the shortcut back there. So I added a bookmark, but the original icon that came preloaded just looked a lot better, does anyone know if there is a way to get the original icon back without doing a factory reset?
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