Samsung Moment :: 1 Phone Not Connecting - Other Rebooting
Nov 9, 2010
At least once a day, when someone calls me or I call someone else, I can't hear anything, even the dialing. When I call back, sometimes it sounds like I got some completely different person. The third time, it usually connects properly. This started before I installed the last 2 updates. Anyone have this problem or know how to fix it?
My partner's phone has started rebooting randomly about every other day. This started with the most recent update. Common side effect of the update? Is there any fix?
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Mar 22, 2010
Recently my phone has started to shutdown, restart on its own. Constantly. And I do mean constantly. Several times. Over and over. And over again.
If I go ahead and reset to the factory settings with the CL14 update still be on my phone or do I need to redo that part again? Resetting is about the only thing I can think of or taking it into the store.
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Dec 31, 2009
I've had my Moment for about 3 weeks now and haven't had any problems. Today, all of a sudden, it keeps rebooting itself! Every few minutes, whether I'm doing something on it or not! What's going on!??!
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May 16, 2010
I am trying to install 2.1 on my wifes Moment and I ran into a problem. I got through the install to the point where you press "start upgrade". I got to 9 seconds elapsed, and it froze. I also had problems with connecting the phone after pressing the volumedown/camera/power button combo.
After having to restart the install I can't even get past the first time you plug the usb cable in. It just does not seem to see the phone plugged in.
I had these same exact problems when upgrading my phone a couple days ago, and must have got lucky. After a bout 2 hours of trying it over and over again, it finally went through and the update worked.
Any ideas?
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Jan 4, 2010
I have done hours of research! I have rebooted phone. Debugged rebuggged usb, mounted unmounted sd card, formated sd card, I can't get it to work, I can get the instint and hero to connect instantly and I also tried another moment and that also did not work... I also dowbload the moment usb software.
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Dec 16, 2009
Actually I have a few things I need help with, and I've checked the other threads & google and havent found much either, so here goes:
1) Have anybody tried to connect their moment to their router? I just received my moment maybe 2 days ago, and I have a DLINK WBR-2310 router. its b/g mode (turbo) wpa password/tkip. I havent tried switching between wep, aes, wpa2, no password (open connection), but it appears others who have the HERO has tried all of that, and there have been a very few hits and a ton of misses, so i was hoping that someone here has done this already or may have a solution before i start to wreck my brain trouble shooting.
Changed the WIRELESS SECURITY MODE settings then changed the encryption and authentication to AES and WPA2.
Only problem now is, market doesnt seem to allow me to download anything, but I can still browse the web. Im also getting EXCELLENT CONNECTION.
OK, SCRATCH ^^^^^. Now, everything is working. I just disconnected and reconnected to my WIFI and Im getting an INSANELY 13,320 kbps DL & 1024 kbps UL. I think im going to need some 1040 motor oil to loosen my hands from the M0M3NT now, lol
I really wish there was a way to copy the results & post them here!
2) How do you save things to your SD CARD? I've looked at darn near everything and cannot figure this out! In fact, I dont even see how to even access your SD CARD to start with. I see that you can load wall papers from SD, but no direct way to go to SD card itself.
3) Are you guys (who gets over 12 hrs of batt life) putting your phone in sleep mode quite a bit? Im actually trying to figure out what will work for me.
If setting my display to 10%, leaving it on the entire while, leaving all other things off such as gps, wifi, (no blue tooth dev yet) and then doing a .5a (comp) charge vs a .7a (wall) charge after a full drain, and seeing which one actually holds a longer charge, and then setting everything to MAX & ON and repeating the charging, just to see what I will be comfortable with. I will post results here as well!
4) Has anyone figured out how to put the phone to sleep while on call so that you dont accidently hit other button with your face?
5) Where do I find the tools to back up my entire phone in its factory state, incase I do start to tinker around with rooting? Also, does rooting void your warranty?
6) I forgot my other questions, and will edit this post when I remember them.
**************DISCOVERED SO FAR**************************************
Charging time w/ wall charger (while screen on)......... about an AWFULLY SLOW 2.5 hours!
I started charging today at 2:30p EXACTLY. At 4:30 it was 80%. At 4:55 its at 90%, and Im guessing it will be completely charged by 5:20pm. So every 15 mins or so is an additional 10% charge. Since it takes this long, I think it should easily give you at least 66% or 7.5 hrs talk time.
Which raises another question, if they advertise to get about 5 hrs of talk time, and im assuming that includes the phone screen being off since its pressed to your face (saving battery), OR, worst case scenario, you are using BLUE TOOTH which put extra drain on the battery, this is RIDICULOUS in comparison of charging:talk time ratio! Still a GREAT PHONE tho, just wanted to CONFIRM that!
My next test will be the following:
1) How fast it charges being turned off?
2) Which charge actually last longer? .5a (comp) vs .7a (wall)
3) Stand by time with screen both on & off!
4) All settings on MAX, then again with all settings on MIN
5) Cant remember the other things I planned to test, will edit when I remember, __________________________________________________ ______________________________
Something that I Noticed, when you first power up your phone, you have about 55 mb of Ram. When u turn off NFL bloatware, it actually reduces your ram instead of increasing it, down to 48. I wonder why that is?
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May 17, 2010
This is whats going on: i plug my Moment into the the usb port and i get no notification - windows 7 isnt recognizing it
What i have tried: debugged, and rebugged restarted, removed the battery. ive tried windows 7 x64 and x86, win XP - not recognized by any
When i plug my phone in, it gives me a notification that its charging... what is wrong here?
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Nov 24, 2009
I used to have the "1X" icon on my notifications bar. According to the manual, it meant that I was connected to the "3G" network and was transmitting data (fyi with Sprint). That icon has since disappeared?
Does that mean that i'm no longer connected to 3G speeds?
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Nov 11, 2009
Using a Linksys wireless router with a WEP encryption at home. Every time I try to connect my phone says "Obtaining IP Address" and then after a short time it fails.
-Yes, my phone recognizes the router.
-Yes, I have the correct key.
-Yes, I have reset my router and modem, no change.
-Yes, I have restarted my phone.
-Yes, my phone connects just fine to unsecured wireless routers.
-No, I cannot find another thread that has solved this issue.
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Jan 13, 2014
Bought the Ainol AX1 Quadcore Dual Sim from Aliexpress. Everything is fine on it except that it reboots every now and then. It usually happens after charging. The reboot that happens is shorter than the normal manual reboot. I'm thinking that an upgrade may work but I do not know where or how to upgrade this device. I have an Huawei G300 Android phone that informs me automatically if an upgrade is available. For this tablet, an upgrade can only be done by downloading an upgrade file and loading it manually?
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Dec 28, 2009
Over the last couple of days, I have caught my phone rebooting a few times...
Has anyone else seen this or heard of this issue with the Behold 2?
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Jun 25, 2010
I have the Samsung Galaxy i7500. and lately it's been making me want to throw it into a wood chipper. I've upgraded the firmware to 1.6 and everything was fine. then a few months later it started to randomly reboot. Usually it happens while i'm trying to use the phone. IE: youtube, maps. during a call. etc. It'll be working then the screen goes blank. and GALAXY shows. then it'll being to boot as usual. This keeps happening! I've tried a hard reset and installed only minimal apps and added my contacts. and It still tends to reboot!
I have no idea whats happening. do you think it's the OS or something, or something hardware related?
I got the phone brand new in an unopened box from ebay. so I dont believe i have any kind of insurance or anything...
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Aug 29, 2010
I'm an Android nob and I got my Captivate today. I am also kind of a computer nob so bear with me. I downloaded the correct drivers (I think). I am following instructions from this page Captivate Root I renamed the file update.zip and everything. When I rebooting my phone and select reinstall packages I get an error that says it could not be found or something similar. I can't remember. Can someone tell me whats causing this problem?
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Sep 9, 2010
If we put aside the fact that Kies has many problems and that connecting the phone through usb is a real pain I found a solution that some of you might be interested in. I wasn't able to connect to KIES a few days ago no matter what I tried. I wanted to back up some contacts etc but couldn't. Also I wanted it to work in case froyo comes out.
Anyway I found out the reason why it didn't work. Instead of using touchwiz I was using the launcher pro interface. Turned out that if I wanted to connect to KIES I had to switch back to the touchwiz interface and then connect the USB. Don't ask me why this worked but it did.. So if you have problems with KIES and aren't using touchwiz my advice is to put it back on in case you need to connect to KIES.
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Sep 1, 2010
I just pick up a Samsung Galaxy S Vibrant (I9000) and love the phone.
However, in my car I normally listen to all my music through a flash drive plugged into a usb port from my deck. So I figured that I could charge my phone through the USB(won't have to buy car charger then) and listen to the music right off of the phone at the same time....well my phone charges fine through it but I can not get my music to play??? I have never had a single problem with the flash drive and I've tried all the different ways to use the USB connection (mass storage/media etc). Do I need to move my files some where download an app or anything like that to get it to work?? Or is it even possible. I have also tried BT audio but I can't make it work either (i've had it work with the iphone before).
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May 3, 2010
I don't know if this is a common problem with the Behold 2 or not, but my phone isn't automatically reconnecting to wifi after waking up from sleep.I have to manually toggle the wifi switch to off and then back on for it to reconnect.I'm using Warheads Rom with new kernal if that helps at all.
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Aug 2, 2010
It connects perfectly to my mac but I don't know why it doesn't to my PC? It says I need to install some software or drivers.
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Dec 21, 2009
I want to connect my Behold 2 to my computer (Windows XP) via USB so that I can transfer mp3's. When I plug the USB I get the message "usb device not recognized". Does anybody know how to get past this?
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Mar 4, 2010
So I just really noticed that the moment's screen never goes black when you are on the phone using a bluetooth headset.
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May 10, 2010
just got off the phone with a senior tech support at Verizon regarding my phone rebooting randomly. He told me that they are aware of this to be happening in certain area and they should have an update to resolve this.
this is a replacement phone cause my first phone did this, and so I called again cause of this problem but this time they instructed me to wait it out until the fix which should be within a week (as he says).....
I don't know if many are having this problem....but I just wanted to let those that are having this problem to wait it out and see.....
I haven't been able to put my screen protector on cause I didn't know if I had to replace the phone or not.....so being extra careful.
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Aug 17, 2010
phone keeps rebooting, possible fix is disabling Verizon Backup Assistant. if i go into running processes and stop this app it appears the rebooting stops, but if the phone is reset it does not stay disabled i have to go back in and stop it again. can this be done? i dont like to use app killers but will it work?
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Aug 31, 2010
Since we got the phones mine has been fine and my wife has had nothing but trouble. Her phone reboots all the time and freezes. We finally went to the Sprint store Friday and they determined hers was bad and sent her a new(refurb). We received it last night. We activate the new one and this one is worse. She has had it reboot 3 times today alone. It also keeps freezing on her.
Another strange issue the new phone is having is when she clicks on an email in the Gmail app the screen flashes like it is going to open the email and it just goes right back to the inbox.
Did she get 2 bad phones ? Now we have to go back to the Sprint store again. She also only receives one out of every three of my text messages.
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Oct 27, 2010
So recently my Epic 4g is "unrecognized" whenever I plug it into any of my computers. I've tried rebooting and everything. I downloaded and installed the lastest USB drivers from Samsung and they don't work either. I really need to put stuff on my SD!
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Apr 30, 2010
I'm on Aloysius v6 and just flashed the 2.41.00.03.10-eris.zip radio update. Ever since then when I connect to my computer with the USB cord, it constantly reboots.
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Jun 10, 2010
I've been getting random reboots ever since I updated to froyo. It's been happening since the first nandroid backup, the nexfro, and Pete's Bugless Beast
The phone works completly fine and fast but it will just reboot out of nowhere.
It doesn't happen on the charger
If I restore to one of my 2.1 roms it doesn't do it
It even happens while i'm on a phone call
It doesn't seem to have a pattern of when it happens it seems really random
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Feb 19, 2010
My Milestone (as the droid is called here in Europe) has auto-rebooted twice in 4 days for no apparent reason. I'm taking into consideration returing it, since i've had it for 5 days or so. 2 reboots (for what I know of, at least, coz maybe it happened at night also i don't know) in 5 days in a new phone makes me think the problem can get worse over time.
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Oct 17, 2010
Iv installed leedroid.....had a few problems installing it and sorting the sd card for a2sd+ but now the phone reboots all the time and sometimes it stalls on the white htc screen....happens mostly when chargeing but also when in use.
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Sep 16, 2010
Ok I dont know whats going on but one day I was opening an MMS a friend sent me and my phone kept getting force closes. So I did a batter pull tried to start the phone and it just kept going in a cycle of endless reboots. Now I have the Frankenrom b6 rom. A rom which up and till this point worked so well I didn't care about getting the stock OTA. So what happened?
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Aug 28, 2010
so I am trying to root my droid x with 2.2 with the directions from the XDA site. I made it to the step where the phone is to reboot and pull up the c:xxxx. but my phone is still and the red eye after rebooting and it has been here for 15 mins now. not sure what to do?
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May 27, 2012
I'm now using galaxy y s5360. These days my phone keep rebooting itself after i connect the phone to pc by usb. I'm afraid it is because the v6 supercharge thing thats make that way.
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