Samsung Galaxy S :: Firmware Update Via Kies Wiped All Personal Data And Applications
Sep 13, 2010
I would have thought that a firmware update via Kies would preserve user data, contacts, apps I paid for from the market, phone settings etc. But after going from I9000DXJF4 to I9000DXJG4 using that appalling excuse for software (Kies) I have a completely empty device with just stock standard apps. No warnings to click through about wiping data, no strange error messages on the device. Is this normal? If so I might as well put my SIM card back in my iPhone until there is a consensus build of Froyo out for the Galaxy S as re-downloading and resyncing everything each time.
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Aug 16, 2010
I have been waiting for kies to say that new firmware is available (when it works!) and finally it knows there is an update to my JF3 - presumably JM1.
However, is says that 'this device's version cannot be updated'
My SGS was bought from Mobiles.co.uk and is using an Orange SIM and as far as I can tell it is not locked or branded.
The current firmware is
PDA ...XXJF3
Phone ...XXJF3
CSC ...XAJF3
Is this an 'Orange' CSC?
How I can get it updated?
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Oct 18, 2010
Checked this morning and there is a new Kies (dated 15/10) available for download from the Samsung mobile UK site. In addition there is also a firmware update. I've installed Kies but not the firmware update yet.
Does anybody know if the firmware is 2.2?
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Sep 12, 2010
I finally managed to install new firmware through Kies.
I live in Indonesia, bought the phone from a gadgets store. The phone is unlocked/sim free/unbranded.
The original firmware code (dial *#1234#):
PDA: I9000DXJF4
Phone: Unknown <-- what the ?
CSC: I9000OLBJF4
And this is what I've done:
Downloading and installing Kies from Australia instead of Indonesia. The version number is higher 1.5.1.10083. The important 64-bit drivers already included. Installed smoothly on Windows 7 Ultimate 64-bit, but had driver problem in Windows Vista Home 32-bit. I don't bother to try to reinstall Kies in Vista again though, so I don't know if this version is really not working in Vista 32-bit.
Press/dial *#272*HhMm# (Hh and Mm is hour and minute in 24H format, 2 digits) then select the code from the list equal to "Sales Code" at the top, which is XSE (Indonesia), and press Install. Warning, this step will erase the internal SD card. Make backup first if you must. Android then began to installing "something".
After the installation from step two is completed, the phone will reboot itself. To make sure that everything is still working (no more downloaded Applications or Contacts though, everything was wiped out), I did reboot the phone once again. The phone works normally. But my phone type was still "Unknown" at this point.
Without changing any setting in the phone and Kies, I connect the USB to the phone, Kies fired up automatically, and voila! My phone was detected, and Kies also gave me a notification that a new firmware is available (I9000DXJG4). So, I downloaded and applied the firmware.
New firmware installed successfully. Works better and faster/smoother than DXJF4. GPS is much better now. Love it.
Dial *#1234# gives me this now:
PDA: I9000DXJG4
Phone: I9000DXJG4 <-- yay!
CSC: I9000OLBJG4
In this firmware, Samsung also includes an application/widget called "Task Manager", which is pretty much like those "Task Killer" apps in the market.
And now, The Buts!
YouTube (APK) is not working. In JF4 it worked well.
Android Market now can't download every item I selected, but it can show the list normally. I did login successfully using my Google account.
Samsung Kies detected the phone but now giving me this warning "The SIM card is not inserted, can't continue communication". The SIM card is inside the phone!
Samsung Kies really gives me a headache, literally. Old problems fixed, new problems arise. Anyone knows how to solve that three problems? Please?
Or, should I redo the *#272*HhMm# procedure once again after installing the new firmware?
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Oct 3, 2010
Pls advise me the best unofficial firmware update to download. Froyo based.
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Sep 4, 2010
Not sure if I'm a bit behind with this one, but my Kies just offered an update to version 1.51.10074_45. Took at least half an hour to download (on 50Mb broadband!).
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Nov 18, 2010
Having just purchased my first smart phone last week (Galaxy S) I am having a complete nightmare updating to FROYO with Kies.I know this has been done to death on this and various other forums but is there any possible way to upgrade the firmware without Kies as ive been trying for 3 nights now but absolutely nothing works to get my phone to connect to Kies.I have tried every tip and suggestion from this and other forums and all result in my phone telling me its connected but Kies on my PC just spinning away saying trying to connect.I can connect to my PC in Mass storage mode and transfer files no problem but Kies is just a complete nightmare.Over the short period of time ive had the phone I think its a fantastic piece of kit and am still learning about all that it can do but am getting seriously frustrated by not being able to do what should be a simple task!
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May 21, 2013
I am using Samsung Galaxy III , Android 4.1.2 , model is GT-I9300
I want to locate the file where the Personal Language Data is stored (Predictive text)
The Keyboard I use is Samsung keyboard.I went to Samsung Keyboard Setting > Predictive Text > Personalized Data is check on. I can not find any clue how to export this data to a text file or database file so i can browse / edit it or transfer it to another device.
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Oct 24, 2010
I tried getting Kies to install the Froyo update on my Galaxy S (i live in the UK) using the registry hack that has been widely published. It didn't work and I ended up witha slightly newer version of 2.1 than I already had. Phone seemed to work fine, until I put my SIM card back in. It immediately restarted itself as soon as I tried to use 3G.
I went through all the settings, everything seemed to be the same as it was before the flash, but still it restarted everytime I connected to the 3G network.
Sooo, I decided to try and restore it to the previous firmware version again by changing the KIES regisrty values. Everything seemed to go well, phone downloaded the correct version, installed it fine etc and then KIES notified me that the firmware upgrade was succesful and the phone will now reboot.
Only it didnt.
It turned off and hasn't turned back on since
It doesn't get recognised when plugged into USB, it doesn't even show a charging logo when plugged into the mains. It does get VERY warm when I leave the battery in for 10 minutes or so though.
I've tried all the three button combos posted around, I've taken the battery out and in and out and in etc etc... nothing. It's a shiny 9mm thick brick now
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Oct 15, 2010
Maybe quite a lot of SGSers are dying to know how the Froyo update progresses across the globe. I know about Sweden and Norway so far. Please let us know if the update appears in KIES in your country. It would be a nice extra if you'd publish your product code too.
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Mar 5, 2013
i have a problem on samsung galaxy y duos gt s-6102, the device is not able to update the software, either through the device or through Kies, this happens after the bootloop then flash the firmware,
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Nov 26, 2010
Having waited for FROYO for a while now I was really pleased that Kies had an update which I think includes the Froyo update. I downloaded the update but my phone is not showing as connected in Kies mode. If I attach the phone in mass storage mode it is recognised!Having only just switched from iPhone to Android I cannot believe how shyte Samsung/T-Mobile have been with the software for such a great piece of hardware.I have tried rebooting laptop and phone as well as reinstalling Kies.
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Jun 24, 2010
Seems like a silly question but i had an HTC desire which i swapped for the galaxy s for obvious reasons... anyway in the settings/about phone section on my desire there was an option to check for firmware updates but in the galaxy there is not so my question is this...
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Nov 30, 2010
So yeah, basically my Kies crashed while it was updating firmware and now I can't connect my phone to my PC anymore, it just doesn't recognize it. Windows just says something about corrupted device but kies can't recognize it either. And here's the really great stuff. I can't even boot the damn device! It just gives me thing weird logo that has mobile phone and my computer on it, and then some yellow triangle with exclamation mark in between and it doesn't go away. I've tried every button combination and hard-boot with removing the battery but no luck. I'm really really frustrated because I can't use this thing at all now! What a great update software you got there Samsung, really great (endrant). So can anyone give any pointers what I should do?
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Oct 16, 2010
I just plugged into Kies and performed a Firmware update, which I assume was the Froyo update. It all ran it's course perfectly and the phone then went to reboot. Following this, it hung on the Galaxy S animated screen before simply going to a black screen (I know the phone is still on, because the two bottom corner buttons will light up if pressed).
I realise that this black screen is quite common, and that people suggest booting into recovery mode. The problem is, I've never been able to get my phone into recovery mode. I turn the phone on and hold down Power + Home + Voume Up for a couple of seconds and then let go... it does nothing, it just goes onto the Vodafone screen and then carries on booting.
I also tried holding down these buttons for a little longer, but all that it does is pushes the phone into a constant restart loop (as obviously I'm holding down the power button).
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Aug 25, 2010
What's the newest firmware update for SGS? And what's the best of the 2.1 v.?
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Oct 15, 2010
I just updated to the new version through Kies. As soon as my phone booted and I exited lock screen, a lot of popups of processes that crashed show up. This includes android.process.acore, com.google.processes.gapps, Daily Briefing, calendar... pretty much everything shows up and I don't have access to anything on the phone. Apparently usb debug got back on so I can't get kies to recognize the phone.
I have a contract-free galaxy s from germany. Rooted. Uninstalled ryans lag fix through market before upgrading. I don't know what I did wrong. What can I do?
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Mar 8, 2012
I saw in samfirmware.com that there is already an official Android update for my device. If I download it and use Odin to install, will it erase all data in my phone (contacts, messages, games, etc.)?I know using Kies to update my android will not delete anything...
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Sep 25, 2013
I am having SAMSUNG GALAXY S ADVANCE GT- I9070.I have upgraded my OS to Jelly Bean 4.1.2, but I am encountering many problems like freezing of screen, high RAM usage, games not running as expected, etc.
I want to get this problem rectified by re-installing the firmware, but there is no option in SAMSUNG KIES showing Re- Install the firmware..Is there any other way to get this problem rectified??
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Nov 10, 2013
Yesterday I was having fun trying out the secret codes (like *#*#4636#*#*) and tried out the touch screen code. Then clicked on update (firmware).
Then the touch was not working. I tried taking out battery and putting it back on. Tried factory reset after backing up data with Kies. Tried rooting the simplest way. Tried to flash using Odin with a recovery and pit file. Still nothing is working.
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Jan 15, 2014
Tablet is a GT-P7500 Samsung Galaxy 10.1...Was going to be installing a new ROM on my tablet, problem is I though I had transferred the files onto the old tablet, but I had accidentally transferred them to my new tablet. So I opened up CWM and wiped everything. Then went to install from zip and the files weren't there. So I cant boot back into android to transfer the files. I can't boot into adt either and sammobile new hosting site terafile wont allow me to download any of the original files to flash with odin as it keeps coming up with Wrong IP.
Currently it loads to the splash screen showing Samsung Galaxy Tab 10.1 and sits there.Any links to a ROM I can flash through ODIN. Or a way to transfer files onto a dead tab?
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Dec 14, 2012
I'm updating my phone Galaxy note i717 through kies air and my phone is on odin mode and the progess has been stuck at 63% for a while now and I was wondering if it may have bricked my phone.
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Jul 26, 2010
I could not get it to connect at all today, but it had worked in the past, so I tried various things, including turning Kaspersky AV off - but it didn't seem to help.I tired a few other things and I think the solution may be to turn wifi off.
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Nov 29, 2010
Is there anyway of saving personal data when resetting to factory settings, especially applications that I have paid for?
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Aug 23, 2010
Interesting development:Galaxy S firmware update invalidates Voda warranties ? The Register.Have many people come across the upgrade in Kies? I tried about a week ago with a T-Mobile branded one and there was no update available.
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Jul 16, 2010
I have just bought a Galaxy S on Ebay, and I was expecting to have the traditional chinese installed instead of the simplified... I am wondering if it's possible to install an additional language onto the current os? or if there's a way to do this?
and as well, I am having problem syncing KIES with the phone... W7 64 Bit Ultimate always tells me that it fails to install the drivers.. and nothing happns afterward.. I have read the previous emails that Samsung is currently having issues with KIES with Galaxy S.. is it true? I guess we will have to wait for samsung to come out with a new version of it? I want to upgarde the firmware but now the KIES is not working, I guess the only way is to wait...
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Oct 9, 2010
Don't see quite this issue:
-Windows XP Pro fully patched to SP3 running on Toshiba Satellite P104.
-Loaded and installed Kies, direct DL from Samsung Website, supposed to be latest version as at 10/10/2010.
-When I connect the phone, I have it set to prompt for type of connection. I select Kies, and it immediately shows "MTP Application, screen flashes, shows "initializing" with 4 dots running. Screen then flashes, and it says the same thing over and over.
-Windows Device Manager shows MTP Application supposedly working and installed under "Portable Devices"
-Kies shows "connecting to device" forever, then quits and never connects to device.
-Immediately I unplug the USB from the phone (only way to quit the cycle, pressing the home screen key does not do anything) Windows immediately prompts and says "Windows has installed device drivers but they may not work until you reboot your computer.
-Naturally I reboot my computer (have done several times, and with the phone connected to various different USB ports, and checking to make sure a flawed driver is not lurking in device manager, it doesn't show one there).
The phone DOES connect in Storage and Internet mode, just fine. It only does this if trying to connect in Kies mode, or in Media Player mode.
ALSO, this phone DID connect to Kies at my ex workplace just fine, so it seems unlikely it's the phone. I never had tried to connect to this laptop, only since I lost the job and am at home for awhile. So.............. Can anyone assist me with how to get the computer to properly load the correct drivers so that it will recognize my Galaxy S?
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Oct 20, 2010
I have a problem connecting my galaxy s to my pc using samsung kies. when i press the "samsung kies" option on the phone, nothing happens on the pc. I've tried this on two computers but still it will not work! however i can connect my device using "mass storage"
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Sep 26, 2010
There is a new version of kies available 1.5.3.10093.31. I couldn't get it from the update within kies, so quite by accident I clicked on samsung widgets and it said I needed the latest version of kies, click ok to download. Am downloading right now and it's taking ages so haven't had a chance to see if its any better but will post back when I have had a chance to see. It has just finished installing and as soon as kies started it came up with a fatal error and closed down, so I think that just about says it all. Will report back later when I have had sometime to try and sort it out.
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Jun 18, 2010
there I am new to this. I would like to find out some information in regards to and update for the samsung galaxy I7500.I live in Australia and it seems the phone cant be updated. Is this true. I have tried on many times to plug my phone into my computer via pc studio.
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