Samsung Captivate :: Kies Not Connecting
Nov 16, 2010
I have had kies on my computer for about two months. My phone connected fine and I could save messages and contacts. But now after this kies update I just sits there and says "Connecting the device... Please wait" This is rather annoying. I've tried disconnecting and reconnecting, persists to do the same thing. I tried clicking some buttons. It says something about you can't do blah blahh when there is a firmware update. I didn't hit the firmware update button so it shouldn't be downloading and update.
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Sep 9, 2010
If we put aside the fact that Kies has many problems and that connecting the phone through usb is a real pain I found a solution that some of you might be interested in. I wasn't able to connect to KIES a few days ago no matter what I tried. I wanted to back up some contacts etc but couldn't. Also I wanted it to work in case froyo comes out.
Anyway I found out the reason why it didn't work. Instead of using touchwiz I was using the launcher pro interface. Turned out that if I wanted to connect to KIES I had to switch back to the touchwiz interface and then connect the USB. Don't ask me why this worked but it did.. So if you have problems with KIES and aren't using touchwiz my advice is to put it back on in case you need to connect to KIES.
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Aug 9, 2010
I have gone to settings - aboutphone - usb settings - mass storage. Now upon connecting to my computer, the phone task bar says connect phone via mounting. So I do this. Usually a drive should be installed and then it should be visible on my computer. But this doesn't happen. How do I get it to work? I don't use kies because it is rubbish and don't need it. I just want to drop and drag music and videos.
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Oct 7, 2010
I've tried like everything. I have Windows 7 64 bit. I can't get either Kies or Kies mini to work. The programs install fine but they never detect my phone. Any suggestions? I've read through this forum and did all the basic suggestions.
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Nov 23, 2010
I'm sorry if there have been numerous posts about this but i couldnt find one with my specific problem.I tried connecting my galaxy s to Kies for the first time ever. I just installed Kies but whenever i connect my phone Kies tells me "This Device Is Not Supported By Kies" I've restarted my Phone and Computer. I've tried running it in USB Debugging mode and got nothing. Its extremely frustrating.if you have any questions about my problem feel free to ask and I'll gladly answer.
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Jul 18, 2010
Should I exchange the phone if my gps is not working properly, or is it a known issue and we are awaiting a software fix. I also cannot get kies to install. What should I do?
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Jul 21, 2010
Day 2, now everytime I try and connect the MTP Application screen pops up, then crashes, then pops up again, then crashes, and continues to do so until I unplug. Has anyone else experienced this and fixed it?
Changing the USB setting to anything else, such as Mass Storage, works fine.
I've tried on Windows 7 and WinXP with the same result. Drivers are already on the computer from the first time.
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Jul 23, 2010
I decided to try Kies again. I set it up and hard set my USB connection on the phone to Samsung Kies. I plugged in my phone and didn't even get the notification from Windows that a USB device was plugged in.I unplugged the phone and plugged it back in, this time watching the phone. A very quick message popped up on the phone that said"PC connection available only in idle screen.Close running applications."I checked TasKiller and there wasn't anything running.I scratched my head for a minute and then on a hunch used Home Switcher to change my default and running home screen to TouchWiz. I plugged/unplugged my phone and it worked! It said "MTP application", gave the USB symbol and connected.I then switched my home screen/Launcher to LauncherPro and tried it. It failed like ADW did with the same error! I'm not sure what gives there, but it's something you may want to investigate if you're having trouble using an MTP application like Samsung Kies.
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Aug 1, 2010
Looks like a new version of Kies 1.5.1.10074.2 is available. Downloading now. Hope this one lets me connect.
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Aug 7, 2010
My question mainly is, is there a way to make the phone's calendar and contacts synchronize with outlook automatically? For example, everytime I connect the phone it does it automatically. My previous phone was a Samsung i8910 with symbian OS and everytime I have my laptop on, the phone synchronizes everything with outlook over bluetooth. I was really hoping for a way to get this feature somehow on my Captivate.
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Aug 15, 2010
For those still struggling with this, or those just getting this phone and encountering issues, I have a solution for you (that I have not seen posted thus far, and with 90% less black magic - just average, everyday Office blood, sweat, and tears).
If you are just trying to get your contacts, and you can't get Kies to work, try this:
Go to your contacts in Outlook, then selects the contacts you want (ctrl+click if you just want certain ones, shift+click to mass selects, etc), then right click and go to "send full contact" and then "in internet format", and then send the email to yourself. Go to the email, save the contacts you wanted someplace you can find them.
After this, make sure your Captivate is either in "Mass Storage" connect mode or in "ask me" mode. Plug your phone in with the USB and open up the phone in explorer. In another window go to where you saved all those .vcf files and then copy them all to your phone.
Unplug your phone when you are done, then go to your contacts app. Open the menu->more->import/export->import from sd card->phone-> and then whichever option you want (I'd go with all).
Spent 5+ hours trying all the different suggestions (and every different permutation of settings and procedures I could derive from the various programs and dark rituals suggested) before I finally figured this one out. Hope this helps others - it preserved my contacts, pictures I had assigned them, phone numbers, birthdays, etc, without manually entering them for a day or two, or being forced to sync them with gmail (preventing me from giving them custom ringtones...) and saving me any more headaches with 3rd party programs or Kies or any other ridiculous witchcraft.
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Oct 15, 2010
I created a torrent on Demonoid if your d/l speeds are killing ya on the other options. If you don't have an account you have 2 weeks from today to find it. I believe that is the non-user limit. If you need an invite, PM me and ask nicely and I may provide one.
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Nov 8, 2010
Last night I saw that there was an upgrade for Kies so I went ahead and downloaded it.After the download completed, I tried to connect my Samsung Captivate to Kies via USB. Kies now just sits there saying Connecting to device, but will not connect.I have tried this several times and cannot get it to connect. Even tried restarting the phone and my computer.
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Nov 16, 2010
I've been doing a bit of research, and it seems that Samsung Kies is not meant for (or supported) for North America. Apparently, the older versions of Kies could work on our Captivates and was available to download through Samsung's Europe site. However, the newer versions of Samsung Kies can apparently detect that we've got North American Captivates and will not connect. Anybody have links to the older versions? Doesn't proprietary-ness totally defeat the reason we bought androids in the first place?
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Jul 28, 2010
So I installed Kies and not only am I unable to have the phone recognized in Kies, but it is no longer recognized using mass storage mode either. I'm running Windows 7 64-bit and this is already the second time I'm having a problem with the phone being recognized over USB. I have all the drivers installed. Is there some fix for this?
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Aug 8, 2010
Up until today I've had my phone syncing with Google (Contacts and Calendar). Through a bit of searching and work, I've now finally got Kies installed and I want to have my Captivate sync only with Outlook. The problem I see at this point is that if I sync now, I'm basically going to have everything duplicated in my phone. I simply want to remove the Gmail account and all my existing contacts, calendar entries, etc.
When I go into Accounts & Sync, if I attempt to remove gmail, it states that some programs are using this and I'll have to do a factory restore to remove it. This would apparently remove all my downloaded software which I definitely don't want to do. The phone is rooted and enabled for side loading along with all of AT&T's bloatware blown out. Is there another option that I might be missing to remove this? I really want to use Kies and stop using gmail to sync.
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Nov 26, 2010
Having waited for FROYO for a while now I was really pleased that Kies had an update which I think includes the Froyo update. I downloaded the update but my phone is not showing as connected in Kies mode. If I attach the phone in mass storage mode it is recognised!Having only just switched from iPhone to Android I cannot believe how shyte Samsung/T-Mobile have been with the software for such a great piece of hardware.I have tried rebooting laptop and phone as well as reinstalling Kies.
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May 25, 2013
I have a sprint note 2 flashed to Verizon. When I plug my phone to my laptop via usb cor I no longer get prompted with that statusbar pop up stating if I wand to charge or connect like a storage drive. I have a macbook pro with samsung keis installed and I cannot get kies to recognize my phone. Kies just keeps saying connecting..
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Jul 18, 2010
I can't seem to get a 3G connection, I just updated to 2 gigs today, how can I set it up?
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Jul 26, 2010
I installed the drivers listed in the topic at the top, I clicked mass storage as my option when i connected the phone, i mounted it by bringing down the drop down menu at the top of the phone (and hitting mount).... but when i connect it to my computer, I get nothing. I used to get an error message saying "There has been a malfunction with your USB device" in the lower right hand corner. I'm running Windows 7 32bit. I also tried on a Windows XP 32bit computer.
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Sep 7, 2010
For some reason, my WIFI is no longer auto-connecting to networks. I have to go into WIFI settings and manually connect to a network. This happens if, for example, I'm on WIFI at work and then come home, it does not auto-connect to my wireless network without manually connecting it.
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Aug 12, 2010
Does anyone have experience connecting to a AT&T Samsung Captivate Galaxy (Samsung SGH 1897). It runs Android 2.1. I have "USB debugging connected" and "USB connected" on the phone but I cannot get the desktop computer to recognize the sdcard via Windows Explorer or get the devices recognized with "adb devices".
I have successfully connected to my Motorola Droid. I was in the same situation with it yesterday but, thanks to this very helpful list, I am now in control of that device. (and my app runs on it!)
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Jul 18, 2010
I have the 2gb of Data Plan and I just wanted to know how much GPS would add, and also, does connecting to satellites cost extra?
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Nov 18, 2010
At my college we have this annoying web based login and my android phone doesn't like it. It connects easily but when I go to either browser or opera mobile it doesn't load the login page the browser still thinks it has no connection. Is there anyway to approach this in a better way or bypass the login or at least save it to automatically do it each time.I need a wifi connection! every building has it. annoying this is once you move to a different building the settings are changed(probably because of the routers) and I have to redo it. of course it never works
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Jul 22, 2010
My university, VT uses two wireless connection, one is manual login and other is auto login Enterprise Network. This is what my university describe about it
"An automatic wireless authentication method using the IEEE 802.1x standard is available. Once configured, there will be no need to manually authenticate with each access to the Virginia Tech wireless network."
This network requires a certificate to be installed on machine. As of now they have support for Windows PCs, MACs and iPhones. Is there any way I can access this wireless network through my Android based phone?
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Nov 15, 2010
And everything works perfectly! Ok i had to do a factory reset after the update (after backing up my contacts), but now it works faster, is more beautiful and of course Flash player is installed. A lot of little neat things were added as well. So i am happy and you should be too! Go update through KIES! Froyo should be there!
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Jul 26, 2010
I could not get it to connect at all today, but it had worked in the past, so I tried various things, including turning Kaspersky AV off - but it didn't seem to help.I tired a few other things and I think the solution may be to turn wifi off.
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Aug 23, 2010
Interesting development:Galaxy S firmware update invalidates Voda warranties ? The Register.Have many people come across the upgrade in Kies? I tried about a week ago with a T-Mobile branded one and there was no update available.
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Oct 18, 2010
Checked this morning and there is a new Kies (dated 15/10) available for download from the Samsung mobile UK site. In addition there is also a firmware update. I've installed Kies but not the firmware update yet.
Does anybody know if the firmware is 2.2?
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Jul 16, 2010
I have just bought a Galaxy S on Ebay, and I was expecting to have the traditional chinese installed instead of the simplified... I am wondering if it's possible to install an additional language onto the current os? or if there's a way to do this?
and as well, I am having problem syncing KIES with the phone... W7 64 Bit Ultimate always tells me that it fails to install the drivers.. and nothing happns afterward.. I have read the previous emails that Samsung is currently having issues with KIES with Galaxy S.. is it true? I guess we will have to wait for samsung to come out with a new version of it? I want to upgarde the firmware but now the KIES is not working, I guess the only way is to wait...
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