Incredible :: HTC Bungle Primary Number / E-mail In Contacts

Ok. So I've switched from a Moto Droid to an Incredible. The contacts are a bit different. I'm having a problem, and HTC customer service says there's no solution. With the Droid you could choose to label a number for a contact (assuming the contact has multiple numbers or e-mails) as the primary number. I never figured out how to get rid of any primary designation, but that's another matter. Well, with the Incredible, the People app automatically designates a number as primary. You can change the primary number, but you can't eliminate it, which is annoying for two reasons: 1. in the dialer, when you type the person's name only the primary number comes up and 2. in the People app when you tap on the contact's photo to get the methods of contacting and then press phone, it auto dials the primary number only. I have several contacts who use multiple numbers with equal frequency. Plus, to top it off, HTC's People app listed the wrong number as the primary in many instances, which means I have to go through all my contacts on the phone. This is a phone-specific feature and is unrelated to Google contacts. So, that's my complaint today. It's purely about functionality, and it applies equally to e-mail addresses as well as phone numbers.