HTC Incredible :: Exchange 2003 Activesync Support

Nov 4, 2010

I know a lot of people have been having tons of issues involving the htc mail connecting to exchange activesync to get their email, contacts and calendar. It is hit or miss whether it worked for lots of folks.I couldn't get it working for the life of me, so took the easy way out and un-checked "use ssl 128 bit" on the exchange server, and it started working... However, this creates a huge security issue, leaving your exchange outlook web access unencrypted. I accepted this fact for a couple weeks, as I needed the email support really bad for a project I was working on. Now that I'm done with that project, I returned to this issue, definitely wanting to plug the security hole I so reluctantly opened up. Telling myself i will NOT drop a $20 for touchdown exchange client, after being told that my incredible has "exchange support".After about 6 hours of scrubbing through microsoft kb's I discovered the answer.Exchange ActiveSync and Outlook Mobile Access errors occur when SSL or forms-based authentication is required for Exchange Server 2003 (ms kb 817379)Use Resolution method #2. Which creates a virtual directory (with no ssl access) that is only accessible by the same server computer. You still set up the inc email client the same, including checkmarking the "this server requires a ssl connection" What happens is your inc can now authenticate by SSL to the exchange web access, and it then redirects access locally on the server to the newly created virtual directory.

in a nutshell, it just ends up working!Caveat, you either need to be the exchange server admin to do the tasks in the method #2, or know the exchange server admin at your company (and bring him nice techie toys) I've only tested this on our exchange 2003 standard server. I have no idea what to do with a 2007 server I understand the exchange 2010 server also has no official support either, but is currently being worked on.I just thought i'd throw this out there for those who still may be having this issue.If it helps even one other company besides ours, it was worth the effort!

HTC Incredible :: Exchange 2003 Activesync Support


HTC EVO 4G :: Does Workplace Support To Connect With Exchange ActiveSync?

Jun 7, 2010

I came from Blackberry to EVO. Blackberry had the Blackberry Enterprise Server, which is equivalent to the Exchange ActiveSync Server. BES was an extra $30/month. Does EAS cost extra per month, too?Is EAS something I can just configure once I figure out the right information for the domain and everything? Or is this something that actually HAS to be supported by my company in order for it to physically work. Like BES was.

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HTC Incredible :: Exchange Activesync $30

May 7, 2010

I cannot attest to pin lock or remote wipe, but basic syncing of exchange e-mail calendar and contacts continues to work after I downgraded my $45 plan to the $30 plan yesterday. Haven't had a call from the Exchange police yet. Just an FYI in hopes to save a few people some money.

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HTC Incredible :: Exchange Activesync

Aug 27, 2010

When using various 2.2 leaked builds or cooked ROMs, I had problems with activesync behaving properly. I even loaded and rooted the leaked 'official' Rom that came out yesterday and it didn't sync right. Constant sync, sync errors, etc. I reverted back to 2.1. I downgraded to 1xx radio and original hboot today in hopes that the actual ota will not have the same 2.2 ActiveSync issues I had with cooked builds. I am now thinking that if the official I had yesterday wasn't right the ota won't be any different. Is there a known problem with 2.2 having activesync issues? Do I want to not upgrade to 2.2 until this issue is revolved?

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HTC Incredible :: Exchange Activesync And Touchdown

Apr 30, 2010

I just received my Incredible yesterday to replace my Blackberry Storm. I cannot complete the Exchange Activesync setup because it says it cannot contact the Exchange server. I've tried numerous times: placing https:// in-front of the server name, putting <<domain>><<username>> in the username field while keeping the domain field blank, checking and unchecking the SSL box. Nothing is working.

So I downloaded Touchdown. I entered the same exact settings that I believe should have worked for the Mail app and Touchdown connects just fine. It gives you the option to connect via Activesync only, Exchange 2007 or Exchange 2003. I selected Activesync and I'm seeing all my emails, contacts and appointments.

Is there something on the server side that could be preventing me from setting up the HTC Mail app. This is a major deal breaker for me. I guess, I could use Touchdown but I'd prefer not to.

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HTC Incredible :: No Exchange Or Activesync Listed

Sep 22, 2010

I'm using Frankenrom, and used Titanium to restore my email account settings.

Exchange from my PC is being pushed to my phone, but I can't add anything new from my phone. From the calendar program, if I select Menu-->More-->Calendars, my Exchange calendar isn't listed.

Also, if I go to the main Menu-->Account & Sync, there is no Exchange or Activesync listed. If I go to Add Account, I can select Exchange ActiveSync and it has my account info in it. Clicking Save, it just thinks for a bit then closes. Clicking Discard does pretty much the same thing.

Where could I look to manually delete my ActiveSync account?. Basically I'm looking for a config file somewhere to delete. I'm guessing it is like this since I used Titanium to restore account settings rather than setting it up manually.

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HTC Incredible :: Exchange Activesync Slow After Going To Sleep

May 28, 2010

Has anyone had the problem of the exchange/activesync not pushing email like it should after the phone goes to sleep?

If the phone is awake than I don't have any problems. Email comes immediately and quickly. If it falls asleep for more than 10 minutes or so it'll push email a good 10-15 minutes late.

I read a couple people had similar issues and the only advice people gave was to ensure that the mobile network box was checked on. People also said to ensure "enable always-on mobile data" is checked as well. Both are but I'm still having these issues. It happens with both the regular exchange interface and I also tried touchdown but it does the same thing.

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HTC Incredible :: Exchange Activesync - Doesn't Sync

Sep 14, 2010

anyone else having issues in getting their corp email? My activesync started acting buggy yesterday. I've restarted the phn several times already and also deleted the account and added it again 4 times already. It doesn't want to sync.

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HTC Incredible :: Exchange ActiveSync Stop Syncing Emails Entirely?

Aug 5, 2010

What would cause the Exchange ActiveSync to just stop syncing emails entirely?

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Android :: Activesynch With Exchange 2003 SP2

Nov 15, 2010

I have several Android users that have an interesting issue when they use ActiveSynch with Exchange 2003 SP2.

Everything is fine until they get to the part where they are synching Contacts. For some reason, Contacts for these users are being generated during ActiveSynch and once they reach over 50k, the server crawls to a halt. If I disable ActiveSynch for those users, server is fine.

I haven't seen this issue with my Blackberry or iPhone users.

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Android :: Remove PIN Requirement Exchange 2003

Sep 16, 2010

Anybody have a good way to remove the PIN requirement every time I turn unlock my phone? I have full access to exchange and our server, so I'm looking for any help to remove this annoying extra step.I'm currently not interested in TouchDown.

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Samsung Moment :: Connection To Exchange 2003

Dec 17, 2009

I have a customer with a new Samsung Moment and when trying to setup his email to connect to the Exchange server I get an Error Your Exchange server may be using too earlier Activesync Version (-5). This customer had a Windows Mobile phone before he got this and never had any issues. I don't see what else I need to do? Had anyone get this to work?

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Android :: 2.1 Devices Won't Sync With Exchange 2003 SP2

Aug 2, 2010

We have a client running Exchange 2003 SP2, and a few users would like to sync their Android phones - a Motorola Droid and an LG Ally, both running Android 2.1. Both phones give us the following error when configure a sync account:

This Exchange ActiveSync server requires security features your phone does not support.

I've made sure that Exchange ActiveSync is working, I've tried allowing unsupported devices in Exchange System Manager, adding the users to the device security exclusion list, but I'm not coming up with anything that will allow the Android devices to sync.

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HTC Eris :: KaosFroyo 35.1 And Exchange 2003 Calendar Sync

Sep 21, 2010

I have flashed to KaosFroyo 2.2 v35.1. Everything is fine and the best thing of all is the amazing Power Control widget with all the customization of the widget. But!: I have Exchange 2003 Outlook recurring events created in Outlook. If I use the phone's calendar to delete today's event only from a weekly-recurring event ("Delete this event only"), it doesn't sync with Outlook. In other words, after a sync and check Outlook, I still see the event I deleted using the phone calendar. The other way around, it works fine (if I delete an event in Outlook, it updates on my phone to where I don't see it). Any tips/ideas?

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HTC Desire :: Exchange 2003 - MAIL App - Cant Get GAL Lookup - Global Address List - To Work

Apr 19, 2010

Anyone here using HTC Desire's Mail app to connect to Exchange 2003 server?

Everything's working great except I can't get GAL Lookup (Global Address List) to work. Mail's downloading just fine, Calendar sync's great and Contact sync's good.. but that critical moment when you want to shoot off an urgent note to an office colleague & can't remember his email handle... bummer! Stuck!

Strangely, in NexusOne when I had to rely on Touchdown by Nitrodesk, the Address Lookup worked just fine...

HTC bug perhaps? Of all the issues, I think this is Desire's biggest.

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HTC Incredible :: Support For Multiple Exchange Accounts

Aug 30, 2010

Did HTC add support for Multiple Exchange Accounts yet, or do you have to root and not use sense to get that?

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HTC Incredible :: Full Exchange Support (Remote Wipe - Pin Lock)

Apr 29, 2010

Does the Incredible offer the full Exchange Support including Pin Lock, Remote Wipe without having to and get touchdown? That is the main thing that is going to keep me from getting it and staying with my iPhone.

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HTC EVO 4G :: Exchange ActiveSync

Jul 28, 2010

I bought the Evo for my personal use. However, I was looking at an FAQ this morning on my company's IT site on supporting Android devices thinking it might be a possibility. Currently personally funded Blackberry, iPhone and Windows mobile devices are supported for connection to our Microsoft Exchange email services.

I noticed the following in an FAQ in regards to Android support, is this true? I thought the Evo supports ActiveSync?

Question: How can I access my corporate email on my Android device?

Answer: At the moment, XYZ does not support Android due to its lack of ActiveSync support (access to Microsoft Exchange email). When/If this option becomes available, updates will be posted through the Mobile Device website.

Question: When will Android be an option for users?

Answer: XYZ has decided that we will not support the Android for corporate email at this time. If/When Android supports ActiveSync we will re-evaluate.

Question: How about if I have a personally funded Android phone?

Answer: Presently, corporate email access is not available for any Android devices due to its lack of ActiveSync support (access to Microsoft Exchange email).

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Android :: How To Exchange ActiveSync ?

Jan 27, 2010

ActiveSync has been working just fine with our Exchange Server 2007 for the past 6 months. However, today we updated from 2007 to 2010 server and the server address changed from exchange.xxxx.com to remote.xxxx.com and I cannot figure out how to change this on the settings. The only thing that it will allow me to edit is the password. I press on the server address and it will not do anything. I have deleted the account on my phone and re-entered it hoping that it will let me edit manually. I get the error message, "Your microsoft exchange server account does not have permission to synchronize with your current settings. Contact your exchange server admin". I made sure the spelling is correct and our Admin is well, not up to the challenge.

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HTC Desire :: Way To Exchange ActiveSync?

Jun 23, 2010

I got my HTC Desire last week and Synced it with our Kerio Mail Server 6.7.0 patch 1. Had to add the line to allow unsupported devices as it was giving some connection issues and then worked fine after that. The problem has been with the syncing of the contacts. It syncs fine for about the first few syncs and then it gives an error on the phone "failed to connect to the server" But it syncs mail and the calendar perfectly. The issue is that the syncing of the contacts is second on the list of 3 items to sync as per the phone. So it syncs mail first - fine, contacts second - error and then calendar - fine. I removed my contacts from my mail on the server and it still didn't update on the phone. So wasn't communicating with the server as per the error. If I delete my contacts on the phone, it then connects fine to the server and I get my contacts back. Works fine for about a few syncs and then without adding or deleting any contacts I get the error message back.

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HTC Legend :: Exchange ActiveSync

May 27, 2010

I use Exchange as my email client & I have used Exchange ActiveSync to connect. Everything is working well apart from when the phone has been in-active & is locked I am required to enter my Exchange password to unlock. This is required to use the non Exchange functions also, as you might imagine this is very tedious.

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Android :: Exchange Activesync

Jun 25, 2010

I just got my first Android phone, a Motorola Milestone with Telus. I use Exchange 2007 and setup activesync with the builtin email client and it works great, however, the view is one folder at a time. I have many rules setup to move emails from specific sources to specific folders since I receive a lot of email in a day from many different clients and vendors. The problem I see is that I have to manually switch from one folder to another and hit refresh to see new emails in the subfolders.

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HTC EVO 4G :: Exchange ActiveSync Pin Removal For 2.2

Nov 19, 2010

Is there an email.apk or alternate method of removing the security pin/pattern lock that's forced when you configure Exchange ActiveSync in Froyo? I found something on XDA, but it was earlier in the year and i believe it was only for 2.1. LockPicker is only for 2.1 also. I'm rooted running Myn's RLS3 ROM if that information is needed...

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HTC EVO 4G :: Exchange Activesync - Calendar Reminders

Jun 5, 2010

I've set up Exchange Activesync on my Evo, and the calendar seems to sync fine. However, I'm not getting any reminders in my status bar even though they are enabled on the calendar settings.

Further, if I go into an appointment that has a reminder set on it, I get the following message:

Delete
Are you sure you want to delete this reminder?

If I hit cancel and then back out of the event, it seems to re-save the calendar event, but I still don't get any reminders.

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Sprint HTC Hero :: Exchange ActiveSync

May 11, 2010

Had a question with scheduling my activesync. If I don't get a lot of work emails is it better for battery life to set it to sync every 10 minutes or as items arrive?

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Android :: Exchange Activesync On HTC Desire

Jun 11, 2010

I set up an exchange activeync account on my new HTC desire. I encounter a strange behaviour with it. After synchronizing it shows only few folders from my mail box (around 5) where i got around 50. I tried to delete the account and recreate it -> no change I give a try to Touchdown app, and it retrieve all folders. I don't want to use another app than the one given with my HTC, so here is why I post this topic.

FW : 2.1 update1 software : 1.21.405.2 language FR

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Android :: Hotmail Exchange Activesync

Jun 15, 2010

I'm trying to find out the Hotmail Exchange server setting in the hope that it will start working prior to the official rollout. I know they started the wave 4 rollout today. They've said it will be rolled out in pieces and isn't due to finish until August but they don't give any idea to who will get which features when. So if you find out the exchange setting for Hotmail / Windows Live Mail post them here.

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HTC Desire :: Hotmail Exchange Activesync

Sep 2, 2010

Has anybody got this working? I still get the message I should try again later.

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HTC Desire :: Exchange ActiveSync SSL Problem

Jun 2, 2010

I'm trying to get my HTC Desire syncing email with my company's Exchange 2007 server, but I'm getting an "Error when doing SSL" error when I hit the "Sync now" button under "Accounts & sync". My searches on the forums seem to suggest that this issue usually arises when you use a self-signed SSL certificate, but my company uses a certificate signed by Comodo, so I would have thought that would be fine. Workmates using iPhones don't have any problems connecting to Exchange, so I'm left scratching my head as to why I'm having this problem.

It's also a little weird because, when I enter my username, password, server name, etc. it seems to update my mail alright the first time, but then comes up with this error every check after that, and always fails to sync my calendar and contacts.

Do Android 2.1 phones not come with the root certificate for Comodo or something?

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HTC Desire :: ActiveSync Ota Issue - Ms Exchange

Jun 6, 2010

Im having some trouble with exchange activesync over the air. I have it set to dl my mail and calendar but if i access that mail account from elsewhere with webmail all of a sudden my phone will not sync anymore.
If i delete the account off my phone and reset it up it works again, but only until i use it elsewhere and then no more sync...I use the mail widget too.

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