HTC Incredible :: Combine Contact Info From Venison / Backup Assistant And In Gmail?
Apr 25, 2010
I, obviously, pre-ordered the DI and I'm trying to get everything in my Gmail ready so that when I get the phone I can streamline the whole setup process. What's the best way to combine contact info from My Verizon/Backup Assistant and contacts in Gmail? Should I start manually combining names, numbers, addresses, and emails in My Verizon? Is Gmail better at syncing and management or can all this be done in the phone with People? What about groups? Will those translate if I set up groups in Gmail and/or My Verizon?
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May 17, 2010
So this morning I decided to use the Backup Assistant for the first time & set it up through my Verizon, got the pin & proceeded to BU my contacts. When I went back to the contacts on my phone there where other names, numbers & email addresses mixed in with my contacts (at least 10 or more). I just started deleting them not thinking much about it, but now I'm a little concerned. I ran the Backup again and it worked fine. Any one experience this or have any ideas? I searched and can't find any info on this glitch.
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Oct 15, 2010
I am a new Ally user.I originally setup a few contacts using Backup Assistant before I knew about Gmail.Now I want to just use Gmail because its easy to enter contacts on the web.How can I port those I already entered as Backup Assistant over to Gmail?Also, why can't I see the contacts I've entered in Gmail on the web on my Ally?I'm sure I'm very confused.
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Apr 26, 2010
I am trying to backup my current contact on my dumbphone, but I'm having trouble doing it. I can't get backup assistant by going to "get it now" on my phone and when I try to send backup assistant to my phone on verizon's website, it will only let me send it to the primary account number (i'm on a family plan) and not my number.
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Jul 1, 2010
I have a question about how the Backup Assistant works. I currently have an LG Dare and have Backup Assistant on it. I will be getting my DINC in mid-July (hopefully! ). I assume that I will be able to simply download the backup assistant app on the DINC and update all of the contacts from the Dare, is that correct? I really don't want to have to set up all of these contacts again.
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May 5, 2010
Under Settings>>Accounts & Sink backup assistant is an option. I set it up because I was curious to know what it was, however now that I know that all it does is back-up contacts and now that I know that I can't logout, I WANT IT GONE! How can I undo this?
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Jul 28, 2010
Is anyone having a problem connecting to the Backup Assistant server?
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Nov 29, 2010
Every single time I go to backup assistant it crashes and forces me to close. I have factory reset and I still have the same issue.
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Apr 28, 2010
How I would disable and/or remove the Verizon backup assistant program from my Incredible? I have no use for it and don't want it backing up my contacts any longer.
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Sep 9, 2010
How to disable / turn off Verizon Backup Assistant without a factory reset (and Use gmail contacts sync only - recommended!)
Also in post #3 below: How to Sync Contacts with Gmail and Change Contact type from Phone to Google
Disabling Backup Assistant on the HTC Droid Incredible There may be other ways to disable backup assistant, but follow these steps to remove duplicate contacts and backup assistant without having to factory reset. Please be aware that I just tinkered around until I got the desired result. I'm no expert and I have no idea if this effects the phone in any other way. I did this over the weekend and everything is working perfectly on my phone. So proceed at your own risk, I don't want to get any pm's about how your phone blew up. I'm just trying to help out here.
1) Be sure to have all your contacts backed up to your Gmail account. Check online before proceeding to step 2.
2) Log into your My Verizon account. Go to the contacts tab, sort by list view and select all contacts. Delete the entire list. There's a deleted contacts tab as well. Select that and delete anything that's in there.
3) Go into your Incredible settings tab, select applications, manage applications. Do not sort or filter, allow list to populate. Select Sync Service, (icon resembles backup assistant icon) select clear data.
4) Also in manage applications scroll down to backup assistant, select clear data. This should do it.
5) To verify backup assistant is now disabled, select settings, accounts and sync, then under manage accounts, select backup assistant. You should be looking at a license agreement screen.
No more backup assistant, no factory reset.
Courtesy of
Luke McCoy
The Android Blog
Source: Disabling Backup Assistant on the HTC Droid Incredible]
ALSO -
If you're rooted, you can use the free "Titanium Backup" to uninstall Backup Assistant. Be sure to back it up in Titanium backup before uninstalling it. After you uninstall, it will no longer appear at all in Accounts and Sync.
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Jul 1, 2010
Once upon a time I accidently thought backup assistant would be useful and set it up. Now ever since setting it up it runs in the background like an annoying pest. I have cleared the cache as online recommendations have mentioned, but Backup Assistant STILL runs in the background and restarts if forced to quit.I'm now rooted and have the Clockwork recovery mod on my phone....what can I do now to permenantly banish "Backup Assistant" from running? I've heard of people deleting it but then having problems with syncing FCing. So I'm just looking to slam the door in its face.
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Aug 15, 2010
I'm running SkyRaider 2.5.2 and I hate seeing Backup Assistant in my background apps in System Panel. Would it break anything if I did this.mv /system/app/ VzWBAService. apk /system /app.disabled and mv /system/app /VzWBAClient. apk /system /app.disabled
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Nov 3, 2010
I backup my contacts to my Verizon using the preinstalled Backup Assistant. When I visit the website all of my contacts are in there. But when I factory reset my phone and try to restore the contacts it only gives me about 1/3 of them. What gives? Can anybody explain this and tell me how to get all of my contacts from My Verizon onto my Incredibe?
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May 25, 2010
I have my backup assistant scheduled to sync in the late night (12am to 6am).
It last synced at 5:17pm today. what gives?
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Jul 3, 2010
ok first, sorry if this is a thread already opened somewhere else. Please point me to it, i haven't found it yet. Now: as of 3 days ago, my Evo decided it no longer wants to sync my mobile phone numbers from gmail contacts over to my phone. Its only syncing some numbers from select random people, but mostly, it only synchronizes email addresses, nothing else. Yet again, the full contact info (no special, only standard fields, home phone, mobile, fax, work) is showing in gmail contacts, but not importing anything but email address only to the phone. Anyone figured out how to fix this? Is it a mapping issue (although i don't see how to map anything).
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Aug 11, 2010
Just received my Incredible last night and already have 2 sets of contacts. One from Google (Gmail) and one from the backup assistant. They have you download those on the backup assistant when setting up the phone. I would like to delete the backup assistant ones and use the Google ones. How would I go about that?
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Sep 2, 2010
I have just been updated to Froyo this morning, and a LOT of threads talk about backing up your phone and doing a factory reset. A Verizon tech installed Backup Assistant onto my phone when he transferred my old contacts to my Incredible, and I see it running in the background all the time. Is this enough for my 'backup' when i do a factory reset? I don't see an actual app or anything. Thanks in advance for the help!
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Dec 14, 2008
so i have gone thru everything i can find on this forum but i am at my wits end. i have been able to get my outlook contacts into my gmail account (the csv import worked reasonably well). what i don't understand is that i can view a contact in gmail and see phone numbers, address, email, etc. when i view on the G1 all i get is their email. what am i doing wrong? yes, i have gone in the "display groups" settings and tried all options. anybody else having this problem? BTW, so far i like the functionality of the starcontacts application.
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Apr 19, 2010
I know many of you are getting ready to make the jump from BB to the Incredible. I just had to have a way to back up my contacts.
TO ALL Storm users (and other users with 5.0, not sure if it works with 4.7.. should be able, havent tested it) you CAN backup your phone via backup assistant from Verizon. I did this yesterday and now have all of my contacts backed up on my account.
While the Tour and Storm 2 had the program pushed to their devices, I (and others) were still able to grab the link!
Simply download and install the backup assistant from the tour link.
http://mobile.vzw.com/download/BUA/BB9630/syncclient_ba_bb9000.jad
or try the Storm2 link if that one doesn't work (it should)
[url]
BOTH worked for me on my storm. they should work for you too.
** TO RESTORE on your new Droid Incredible**
When logged in to verizonwireless.com, you can simply select all contacts then export them as a .csv file.
After you do that, login to your gmail account (you have to have one to use an android device anyway) and you can import your contacts.
A more detailed rundown is here
How to Transfer contacts from your phone to your Android device
This is for the original droid, but will work fine! Just skip the top part about backup assistant
OR USE GOOGLE SYNC
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Oct 9, 2010
i lost all my contacts and im trying to use backup assistant to sync my contacts and they are not adding back on. i check my verizon wireless account and i still have the contacts on the webpage?.. not sure exactly what is going on. i did drop my fone and it have a dent but this can not be the reason why?
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Dec 26, 2009
In my gmail account in my browser (desktop computer), I go to contacts and I see one entry for myself. It has all the info I want in it (I just added my address).When I go to my droid and find myself in the contact list, I see several sections that begin with "from blah@gmail.com" where it's my email address.Why isn't it only one big section instead of looking like it found my contact info multiple times in my gmail account requiring multiple sub-sections? How come I don't see my address in any of these sub-sections?
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May 7, 2010
I was just wondering: with news that the 2.1 update will wipe contacts when you install it, is there any way to back up your contacts? I have a lot and I don't feel like entering them one by one again... I think there's a way to do it with Gmail but I haven't figured it out. Any programs or ways to do it?
I tried searching and nothing exactly came up, so if this has been addressed before, please just link and let the thread get buried =]
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May 17, 2010
Three times in the last week contact info has disappeared from my google contacts/phone (Incredible). Twice, with different contacts, the home phone numbers just disappeared from both the phone and my google account. Last Saturday I entered a completely new contact info for a friend (incl. a picture) and on Sunday the contact was gone both from my phone and my google account. I always enter this information on my computer via google contacts and then it does get successfully synced to my Incredible and is available for a while.
When the contact disappears it's gone both from my phone and my google account info, it doesn't show in "all contacts" either - it's gone for good. I have created a groupd called "New Friends" where these contacts were placed. I belive they are still also automatically part of "My Contacts". It's been easy to notice the disappearance since I only have a few contacts in this "New Friends" group. I worry about this happening, esp if it's not easy to notice. I've seen other threads with this type of problem over the years when I searched, but there doesn't seem to be a solution for this rather serious problem.
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May 27, 2010
I have 3 favorites to call. One directly dials the phone number when I hit the contact. The other 2 just bring up the contact info and I have to select the phone number to call them. I have the primary set OK on one, but I still just get the contact info rather than dialing the number automtically. The other I have the wrong number set as primary but I don't know how to change the primary from cell to home.
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Jul 11, 2010
I have all of my contacts stored as (xxx) xxx-xxxx. When I am within my own area code, I have always only dialed the last seven digits (no area code). When I do this, my Incredible doesn't recognize it as a stored contact.
I've tried storing it in different ways, xxx-xxx-xxxx, xxxxxxxxx, etc, but I do not seem to be able to make it hapen.
From what I've read, one solution is to dial the area code everytime, but who wants to do that in a local setting? Very annoying every smartphone I've ever had prior to this was able to interpret the last seven as the contact when the phone is in the default area code (and yes, mine is set to my area code).
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Sep 20, 2010
What Exactly is the Backup Assistant. And can I turn it off?
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Sep 17, 2010
Is there a way to combine contact history in the call log? For instance on my old pearl it only showed my contact once in the log and if I clicked the contact it gave me the history.
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Sep 19, 2010
I don't use this app, but noticed it is running when I check running applications. I must have opened it at one time. Can I stop this application from running or is it needed by other applications?
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Nov 14, 2010
Anyone else having issues with Backup Assistant. Mine has not worked in over a month. Everytime it is scheduled to run I get a message that says incorrect PIN. I know the PIN I'm using is correct, I click on "forgot PIN" and get the same number I'm using. VZW tells me it is a "KNOWN PROBLEM" but apparently in over a month they haven't been able to fix it. It worked to begin with when I got the DX, how can something like this happen. If they made changes that didn't work, can't they change it back?
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Apr 2, 2010
Trying to find the backup assistant on my Eris (just got the phone) Is not not available on these phones?
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