HTC Incredible :: Cox POP Email Not Working With Incredible
Jun 4, 2010
Just a heads up that your Cox POP email might not work properly on the incredible.I just set up my cox POP email on the incredible's email client and I can only read incoming mail from the POP email server but can not send email via the SMTP outgoing server. The same issue occurs if you use other android email clients that you download.I spoke with Cox, Verizon and eventually HTC tech support about the issue and after several hours of research (the last 1.5 hrs done by HTC) it was discovered that the incredible is unable to connect to the Cox outgoing smtp server for the west coast (smtp.west.cox.net). The HTC support team was able to use different mobile devices on the Verizon network to connect to the cox outgoing server (which means the server is just fine), but they were unable to get any incredible to connect to the cox outgoing server. (They tried a couple of incredible phones).
HTC support was fantastic. It took a very long time to get a support person on the phone but when I eventually spoke with someone they drilled deep into the problem and drug in many others on their team.HTC informed me that they are going to elevate this issue to the next level of support (which could take up to 14 days). Hopefully they can resolve this or I'll have to ditch the phone and head back to my old phone.if you use smtp.west.cox.net as your outgoing server keep an eye on this thread
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May 1, 2010
I have one gmail account, using the default gmail app. I also have a separate gmail account, using Exchange ActiveSync. Push does not work for either of my two gmail accounts.
1. default gmail.It just doesn't push. Today, i went thru the entire day without noticing the email. at 9PM today, I realized that i had missed an email sent at 8am. The only reason I knew this was because I checked my gmail on my computer. So I tried hitting refresh on my incredible's gmail. After a few seconds, the email showed up, 13 hours after it was originally sent. I kept on sending test emails to my gmail, and it just does not show up on my incredible until i hit refresh. this is supposed to be push email...what's going on..?
2. default "Mail" app - exchange activesync.At 9pm, i realized that I had missed 4 emails from throughout the day (a different gmail account). I went into the settings to make sure that the frequency was set to "as items arrive" and realized that it was set to Manual. I thought, aha, i should change this, and i should be fine. However, i realized that I kept on failing to change the setting.
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Apr 17, 2010
I am making the jump from a Palm Treo to the Incredible. Came very very close to getting the Droid and then a friend told me to hold out for the Incredible. From everything that I am reading I am really glad that I have waited. Anyway, I use AOL and gmail. How is it expected these email accounts will work with the Incredible? Will I get instant notification of a new email, will I have to set it up to check each account for a time frame I specify or will I manually have to open the email and check it? I know that this may be a basic question, however on my Palm I have to manually go into my email and download messages.
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Jul 6, 2010
Unless I'm losing it, whenever I had a new email notification, pulled down the notification bar, and clicked the email, G mail app opened up the email itself. All of a sudden, when I do the same thing, it opens up the G mail In box and I have to click the email itself to open it. Am I delusional and this is how it's always been?
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Aug 12, 2010
Finally got launcher pro to work. It actually seems slower than sense.... anyone else experience this? More specifically, opening menus is not as smooth and switching screens is a little choppy. Also... I do not get notifications on my sms and email icons when i have a new message or a email. I get it in my task bar but not on the actual icon, where it would usually tell me how many new emails or messages I have...
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Aug 23, 2010
Has anybody been able to get nfs working on the incredible there is a version (1.04 i think)floating around that is supposed to work for snapdragon. I can't get it to install. It says not enough space when installing via astro or any other file managers while i have hundreds of mbs free. I am rooted but everything is stock others reported the same thing when trying to install. I tried to install via adb but i am not positive on how to do it. Has anyone gotten this to work on the incredible.
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May 5, 2010
I got my Incredible last week. Along with it I bought the HTC car mount from the Verizon store. When the phone was placed into the mount the touch screen would not work. The phone works fine out side of the holder, and fine in the holder but not when the holder is attached to the suction cup arm. It's like the phone is squeezed or something... it wont even unlock. I took the holder back to the Verizon store, the tech support girl was confused as well. We pulled another holder out from the back and it did the same thing.
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May 27, 2010
I've been searching and still cant get my school email account to work? First, is my incredible capable of having multiple email accounts attached to it like my blackberry had been? The emails i really need to get to work are one from comcast and the other from my school (university of pittsburgh).
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Sep 28, 2010
I am trying to email some videos that I created on my Dinc. It takes forever and then says that it cannot send the video. Why is this happening and what can I do to fix it? Is it possible to plug the Dinc into my computer via the usb drive and drag and drop videos into email?
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Apr 30, 2010
What widget/app do I need so I can control the LED indicator for the following:
SMS
MMS
Email - AOL
Email - Gmail
Email - Exchange
Facebook
Calendar
Incoming call
Missed call, On the storm I was able to purchase a 3rd party app that let me choose a different color for each item and adjust how frequent the light would blink and things like that.
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Apr 24, 2010
What email client is best for use with the Incredible?I'm using a G1 now, trying to move off an iPhone. The email situation doesn't seem very good.I have a yahoo ID, another POP mail, gmail, and a several IMAP accounts.How do folks access Yahoo mail? I've set it up with POP but the built in client doesn't handle it very well. The Gmail client is good for gmail but thats about it. I've tried some others like K-9 but it seems really buggy.Whats the best email client? Did HTC write their own for the Incredible? Is it good? Does it handle POP, IMAP, Gmail well?What email services can push email to the Incredible? I've been pretty spoiled getting my Yahoo mail instantly on the iPhone.
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May 4, 2010
Can you set up rules in the native POP mail application (e.g. don't accept email with ___ in the subject line)?
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Jun 30, 2010
Starting today I haven't been getting my usual HTC email notifications and when I open the HTC mail client the messages are there, but I get an error message that says, "Alert, There is not enough free space. Please delete some messages and try again." I'm also not able to send photos via the photo app by email. The message sends but not the attachment, only a 1 kb attachment which isn't the photo at all. My phone storage is virtually empty and I always keep my inboxes clear. I've had this phone since launch with no real problems until now. I did update adw.launcher, launcher pro, smooth calendar and alarm clock yesterday if that helps. I called Verizon and they told me to do a factory reset. This shouldn't be happening two months later on a perfectly running phone, should it? I trust everyone on this forum over the Verizon tech support every day of the week.
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Sep 5, 2010
I took a few vids with my Inc the other day and i emailed them to myself.The problem is that they were in a format that i couldn't use on my PC.I am not all that computer savy but i have to think there's a way to email a vid from my phone to the PC in a working format.
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Sep 1, 2010
Unless there is a setting somewhere I'm missed that controls them to save battery, only my top LED for the camera works. I noticed it playing with the new flashlight after upgrading to 2.2 checked both the camera and video camera. Not sure if it was a problem before 2.2.
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Jul 15, 2010
When i go to push files to my phone, i type adb, and it says it is not a command!
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Jul 29, 2010
I cant seem to get a fix on my gps position since the 2.2 upgrade. Anyone else? I cant seem to find any other reports.
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Sep 21, 2010
does anybody have any idea why the following instructions dont seem to be working?i'm trying to revert my phone back to stock so I can get it exchanged (speaker blew out) and I can't get adb working. I'm running windows 7. after i do all these steps I still get the message 'adb' is not recognized as an internal or external command, operable program or batch file.
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Jun 25, 2010
I need some help guys. My HTC Incredible's 3g isn't working. Atleast thats what I think its called. I can only use internet and market when connected to wifi. I can still make calls and text though. I thought I can use internet whenever and I dont need to be connected to wifi?
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Jan 14, 2010
I have a work email pop3, is not a g mail account. Well, i have putted to be notified in 1 hour if i have new emails the problem is the phone didn't check the emails and didn't have the notifications. only if i enter on the "Mail" application i have the new emails.. if i didn't enter, this didn't check the emails. What is the problem?. I have APN droid installed and i have deactivated the 3g 2g gaps. But i have configuration the WIFI to stay connected always.
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Jul 15, 2010
Is there a way (or an App) to set a different notification for SMS, another for MMS, and a third for Email? This way I know what kind of notification I am receiving. Seems like it should be possible, even if it is with an app.
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Aug 30, 2010
My school email address runs through gmail but is not an @gmail.com address.Is there a way to set up this email with the stock gmail app?If not how do I do it with the stock mail app because I couldn't figure that out either.
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May 3, 2010
I've had my Incredible for almost a week now and I still havent brought myself to set up my Gmail to POP my work and Hotmail accounts. I just don't care for the Gmail system or client for Android OS.
I DO have a Gmail account (pretty much forced into it) but my main accounts are Hotmail and my own custom domain (non-exchange).
Yes, i'm coming from a Blackberry and have been spoiled with the best Push technology out there. No, i will not go back to Blackberry, so please spare the suggestions.
What i am wondering is if there is any 3rd party app out there that will Pop your email acct(s) and push the mail to your phone to either the stock HTC Mail app or it's own 3rd party client.
I've seen K-9 - but not sure if this is what i'm looking for.
I've seen Touchdown - but this appears to be only for Exchange.
Can either of these applications provide Push Email to Android or are there any others out there? If not, does anyone know of any on the horizon?
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Sep 15, 2010
1. No sound notification. When I am texting someone back and forth, I have to back out of the thread or I do not get notified that they have responded. If I leave it open, I sit there forever thinking the person didn't respond only to wake up my phone and see that they actually did.... 10 minutes ago. Anyone else have this issue?
2. When I turn my phone on in the morning, I never get notified of new email. I have to open my mail and click refresh. I have tried letting it go thinking it would notify me at the update interval I have set, and that never happened. I went almost 2 hours until I had a new email notification, and that was because I sent something to myself to test it.
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May 11, 2010
I am trying to use the K9 application with Yahoomail on my Droid Incredible. Yahoomail does not work the way I like with the standard HTC email client. It does not save email to sent items when I reply something I really like and when I delete it does not put the items on the server into trash. I have a few questions about the K9 yahoomail setup with PUSH rather than Poll.
1. Does Yahoomail on K9 support PUSH without polling? I want to save battery and avoid polling plus I simply like push better.
2. If it does support PUSH for incoming what is the full setup and configuration to get this to work. I have tried it and it does not seem to download test email. But if I perform a Poll it does.
I am using imap.mail.yahoo.com 143. I also received an update of K9 today from the market that said it fixed the IMAP notification issues.
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Jun 5, 2010
I'm trying to email a few pics and a video i took on my phone to myself and it just shows up in my outbox. How long does it take to email attachments like this? I even turned on wifi cause i thought it might require wifi like youtube does
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Jul 7, 2010
So after about a month of waiting, I finally received my Incredible yesterday. i've been screwing off at work most of today messing with the phone. So far, everything is going well and I'm getting used to the software and functionality. I do have one thing that has me stumped though. I setup my personal hotmail email and my work email on the phone and they are both under the "mail" icon on the main screen. I'm wondering if there is a way to separate them so that I will basically have 2 "mail" icons on the main screen.
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May 5, 2010
I have an odd issue. When I get an email, it sounds immediately. But when I go to read the email, it's not on my phone yet. It makes the sound, but does not show any message indication. About a minute or two later, the message shows up.
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Jun 18, 2010
I'm using the stock email application on my Inc. Is there a way to create additional folders? I would like to create a 'saved' folder to keep certain emails in. I can't seem to find a way to do this. I'm wondering if any of the other email apps (K9) can do this.
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Jul 16, 2010
I recently received my new HTC Incredible and connected to my exchange account. Everything thing seemed fine until people told me they had not received my emails. I checked and the emails were in my sent folder and appeared to have been sent. Looking into this further I was able to narrow the problem down to only NEW emails to an outside email address are not received. Any email that I reply to and any new email to someone on the same exchange server are received fine. Just new emails to an out side address are never received but are happily sitting in the sent folder.I deleted the exchange account from the phone and set it up again and had the same results. Pulled the battery, etc. I then setup my account on an HTC Hero and got the exact same results. As a side note the same setup on an iphone works fine.Searching around I think I may have narrowed the problem down to a pin issue between the HTC mail client and the Exchange Server but am not sure. Has anyone else had this issue?
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