HTC Droid Eris :: Google Contact Syncing Error
Dec 16, 2009
I'm getting an error in the settings->data synchronization->google->contacts...it's saying that "Sync is currently experiencing problems. It will be back shortly." It hasn't worked since Monday and I don't know what's going on.
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Apr 5, 2010
I searched but couldn't find what I needed.I made the mistake of syncing my Eris with Facebook. I would rather use the photos I have for contacts in Gmail but now that I've synced with Facebook I can't get the photos to go away, short of going to each contact and choosing to sync the birthdays but not photos. Even then, would i really have to add each of their photos to the SD card and change each one individually in their contact file? More simply put: How can I unsync Facebook photos with contacts? I tried logging out of Facebook and uninstalling the app but, disturbingly, it continues to show contact photos from FB and, more disturbingly, gives me updates on them. I'm definitely logged out and I definitely uninstalled the app.
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Mar 28, 2010
if this has been covered I tried to search but couldnt find anything. My problem is syncing contact with Gmail. My eris will pull contact from gmail no problem but will not upload them from my phone. Any idea what im doing wrong if anything?
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Nov 2, 2010
I had to do a factory reboot on my phone and hope I didn't goof in regards to my contacts. When I look in gmail, they are all there. However, when I go into my phone and tell it to sync my gmail contacts, I only get two. Any ideas what is going on and what I can do to get them all on my phone from my gmail account?
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May 28, 2010
I lost all my contacts and my desktop sync is not working.How do I moved my contacts from Gmail to my Eris?
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Jan 13, 2010
When I got my phone replaced the guy at the verizon store didn't wait long enough for my phone to sync contacts, so he took the contacts from the old phone and put them on my new one, then google synced my contacts so I had 2 of them all. I went through and deleted all the doubles, tried to sync a few times and gmail wouldn't change, so I went to gmail and merged all the doubles so everything was perfect, but my phone wouldn't sync the contacts from gmail. So finally I just manually added the ones I needed to my phone.
A few days later gmail finally updated and now has half my normal contacts(only what was on my phone). I saved a backup of my old contacts from gmail, so I can get all my contacts back on my gmail account, but how do i make it so my phone get the contacts from gmail? Basically I want to delete all the contacts on my phone and save the ones from gmail on it, but it seems that the phone is "in charge" by that I mean gmail copys what contacts are in the phone, instead of the phone copying from gmail.
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Mar 22, 2010
When I try to sync my contacts with Google it always says an error with sync, something like sync is down. My calendar syncs fine but my contacts have never been able to sync since I had my phone in November.
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Nov 8, 2009
I think one big advantage the Eris has over the Motorola Droid is the ability to easily sync your Outlook from your PC to the phone, without using Google or your Gmail account. I'm old school and don't like the idea of all my stuff being in Google's hands.
There is a little learning curve to this so here it is step by step to save you some time.
1.Gmail contacts/mail.
The reps at the Verizon store and Best Buy have been trained to get you set up on Gmail before you leave the store, either on your existing account or starting you out with a new one. If you have an existing account there is one caveat. Gmail creates contacts for you from email addresses automatically if you really want them as "contacts" or not. If you do NOT want all these people in your phone contact list (found under the "People" ap by the way then delete them in Gmail before you set up the account. You can do this by clicking the "Contacts" link in the left column, hitting select all in the middle, and delete. You can also selectively delete then and or/sort them here. If you already have all these contacts in your phone and want to get rid of them on the device go to the People ap, then hit the menu key, then delete contacts, then menu key again, then select all, then delete. I would also point out if you want to avoid the phone picking up your Gmail contacts in the future go to the settings menu, data synchronization, and Google and there you can uncheck syncing with Gmail contacts and Google calendar too for that matter.
2.Get the sync software from HTC.
Its not in the box and there is no mention of it in the Tips and Tricks guide (the only documentation that comes with the phone. It does get a description in chapter 9.3 in the full user guide (available here: http://member.america.htc.com/download/web_materials/Manual/DROID_ERIS_Verizon/DROID_ERIS_Verizon_English_UM_11_5.pdf)
The link for the software is here. (note this is only on the HTC US site.) On that page are the instructions on how to install it so I won't go into that. But its important to note to install the software before you connect your phone to the computer.
HTC Sync Update 2.0.8 for DROID ERIS
3.Using the HTC Sync.
Once the software is running and you phone has been found and recognized by Windows you will notice the buttons in the software don't do anything. You will see Synchronize Now and Sync Manager. The is because you now have to tell the phone what to do which is different from most sync managers. On the phone there is a notification bar - the very top bar with the icons showing your network, wifi, battery etc. That's actually a pull-down. Touch and hold there and when you see the grey bar appear below it drag that down. Now you will see "USB connected" and "HTC Sync". You can also get to this by hitting the menu button and notifications. If you touch USB Connected you will to another menu which will "mount" the phone as a drive on your computer - this is how you will then drag and drop items to the SD card in the phone. Docs, music, videos whatever. If you hit the HTC Sync button you will really be connecting the phone to the computer for syncing. On the phone you will get a sync now menu and on the computer you will see your HTC Sync has changed with the prior two buttons lit up and another button added "Application Loader"
The first time you do this you will get the Sync Manager settings dialog asking what you want to sync and from where. Be sure to hit the properties button to set these selections as you want. I had a problem initially getting my Outlook calendar to sync. If this happens to you under properties deselect "default calendar folder" and set the folder yourself to calendar - mine had defaulted to contacts which is why the calendar didn't come in the first time.
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May 19, 2010
I have a Droid Eris and a Macbook. I use iCal religiously and want to find a way to sync my iCal with Google Calendars. I used to use a program called Calgoo Connect, but that is no longer effective. Does anyone know of some freeware download?
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Jun 2, 2010
I just noticed that my Google calendar isn't automatically syncing with my phone despite the fact that I have it set to sync automatically. I enter new appointments on my computer and it isn't until I go in and actually ask the phone to sync that the appointments show up. Anyone else noticed this? Any fix? I've been through all the settings and can't seem to find a setting to set it to sync for specific time intervals (every hour, or once a day, etc.). Anyone else find this setting?
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May 19, 2010
Go to menu>settings>applications>manage applications>contacts storage and then delete the data. I backed up my Google contacts on line first by exporting the file just in case. (Not a bad idea anyway, this way you'll have an Excel database with all your contact in case anything should ever happen to your phone). Then resync. It will all go back in without a problem.
I noticed that the file is about 1/2 the size now and I think that's because I didn't sync up all the Facebook data back yet (no photos matching to people, etc.). but I think I'll make sure it all syncs continuously again first, then try adding back in the Facebook info. So far two of the problems were solved by deleting old data (I didn't want to do a factory reset after getting 2.1 just where I wanted it except for the few glitches).
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May 20, 2010
I have a long list of Google Contacts and only want to sync a subset of them to my Droid Eris. So, I created a "Phone" group in Google Contacts. Then on my Droid Eris (back when it was running 1.6) I was able to go "People" -> "Groups" -> "Menu" (or something like that) and select the "Phone" group as the only group from Google Contacts that would sync with my Droid Eris. Worked perfectly.
Now, after the 2.1 update I no longer have that option! I thought, "Maybe the option controls migrated somewhere else." I tried going "Menu" -> "Settings" -> "Accounts & Sync" -> "Google" and found nothing there as well. How can I just sync the "Phone" group from my Google Contacts with my Droid Eris which is now running 2.1?
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Nov 28, 2009
There is a date calculation error in the Contact app. When I press the People icon, then long click a person and select Edit Contact, scroll down to the birthday field. If I entered the date 11/12/1935 and select Done. the date shows in the Birthday field 11/13/2009. I select the Birthday again and the date is 11/12/1935.
With some testing If I place the year on 1945 or later, the day stays 12 but if I select 1944 or earlier the day changes to 13.
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Feb 11, 2010
I want to add a contact and have it sync with google. Only problem is when I create a contact I go into 'people' - 'add contact' and then select the drop down box my only option is 'phone'. am I missing something here? I have google sync turned on.
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Aug 6, 2010
After installing Facebook 1.3 and 1.3.1 on my Eris with 2.1 my Google Contacts are stuck in a sync loop and draining my battery. It tries to sync, gets an error about contact sync not being available, tries to sync, gets error, etc over and over. Since I'm not able to uninstall Facebook, only uninstall upgrades, going back to an older version causes the non-stop syncing to stop. WOO HOO! Has anyone else experienced this? I want the new Facebook 1.3.1, but the I can't live without contact sync.
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Mar 10, 2010
Did wife's Eris to 2.1 tonite. She was on PRL 51807, prior to 2.1 after 2.1 and *228 option 1 and 2 she was back down to the 51776 that I am currently on. Prior to the *228 she didn't have the sign in error, tested with reboot and also airplane only mode. LOL seems to be the error. Don't know how to get it back up to the 51807.
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Dec 4, 2009
Here me out for a minute. I think it's great that I can have my contacts all safe and backed up to my gmail account. However, when I use my gmail e-mail, and I send an e-mail...it automatically adds them to my contacts.
Am I weird for wanting my phone JUST to have peoples numbers in my contacts? I don't need people's phone numbers who live in England, because I'll just e-mail them if i need to ask them anything. Maybe I'm just old school and so used to my non-smart phone.
Anyway, I want to put my contacts onto my SD card and have People read from that. Is that possible to do?
The thing I'm scared of doing is that IF i unclick sync google contacts, all the contacts on my phone disappear. Did this one before by accident.
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Oct 5, 2010
my google calendar and my gmail sync fine, but contacts gets the spinning wheel that never stops. Is there any way to fix this without rebooting and wiping everything off of my phone? How do you even reboot anyway? Other than this issue (I'm on 2.1, not rooted or anything) everything on the phone works just fine.
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Oct 29, 2009
I use Outlook at home as my resource for Contacts and Calendar. It is not attached to a corporate Exchange server. I was wondering if there is a way for me to Sync my contacts and calendar without having a corporate account. Or is there some sort of App that will allow me to do this?
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Jul 18, 2010
When adding new contacts to the droid x, it added it as both a goggle contact and phone contact. (i only have one goggle account setup). I went into contacts -> menu -> more -> settings. I am UNABLE to check/unchecked the "Phone Contacts" (it is always checked). The goggle one i am able to check/unchecked. WHY and HOW can i toggle the phone contact? Also, backup assistant only takes PHONE contacts and not GOOGLE contacts...while g mail contact sync only takes goggle contacts and NOT PHONE contacts. How can one change phone contact to goggle contact? (i have seen posts all over but no answers...and just replies saying "i have the same problem") I am trying NOT to have two (2) different types of contacts. PHONE and GOOGLE. I just want goggle contacts ( or phone contacts. so i can at least use verizon's backup assistant.
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Jun 10, 2010
I was trying to call my brothers cell. I have called him before on my droid and texted him. However, I just noticed He is not in my contacts!
I goto my gmail account, I have 193 names there, including his, but on my phone I only have 183!
However, when I dialed his number, his name popped up!
Where are these contacts, and why aren't they syncing? If I do a search for his name on my phone, it does not show up either. This is a critical issue!
I went to my gmail account and 'touched' his name, changed his address from road to rd. Forced a sync, but still it doesn't show on my phone. I have my phone set to show 'all other contacts' , which is the group on my gmail account.
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Nov 9, 2010
Eris = rooted to KaosFroyo v37
Laptop = XPPro
Both seem to be working perfectly, except:
The Contacts and Calendar on the phone no longer appear on my laptop. Worked fine yesterday.
Obviously it's some idiotic thing I did or failed to do, but I haven't a clue.
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Feb 1, 2010
Everytime i go to send a message it says sms error cause code 34 error class 2. i did a hard reset and it is still happening?
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Dec 10, 2009
My Google calendar is not syncing. It was until the update. Did something change? What setting do I need to have to make sure it syncs.
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Jan 19, 2010
I created some events in my google calendar on my Mac desktop. I am not using iCal for this, I am using Google. Anyway, when I mounted my Droid to the desktop, I figured it would sync on its own with the new information I entered on the desktop calendar but nothing changed on the phone. The only change I noticed was that US Holidays popped up but several events I created did not show up on my phone. What am I doing wrong? I thought the Droid syncs with no problem with the google calendar?
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Aug 23, 2010
When I first got the phone it worked for a few days, now I have to keep going in and manually syncing my google account. How do I fix this and is there an auto sync option?
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Jan 30, 2010
My google contacts do not seem to be syncing. The contacts I enter on the android that are new do not show up in my gmail account under contacts. I figured this out the hard way when 2 new numbers did not show up after a clean wipe a week ago. Only the 2 new ones were missing and the starred in android doesn't show accurate contacts, missing 4 that are in my main contact section but starred in the phone by me.
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Oct 6, 2010
How do you get this calendar to sync with google? Or does it just happen over time?
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Dec 17, 2009
So, I have been playing around with contacts and google calendar syncing on my Droid, and I love it. I also know that it uses a very small amount of battery.
Looking at Spare Parts and the battery information, google uses MAYBE a minute a day for syncing, which is absolutely nothing.
Anyways, anyone know how often it syncs? Seems to be every 12-24 hours.
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Aug 10, 2010
My Google calendar (web) isn't syncing to my android calendar.
What am I doing wrong?
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