General :: Kies Don't Recognizing Device (Galaxy S3)
Dec 11, 2012
kies don't recognizing my device (Galaxy S3) & I never face problems by installing kies 2.5 on my laptop which runing with windows xp service pack 3 , by connecting my phone with kies it just freezes on connecting window also in device manager showing exclamation mark on samsung mobile MTP device
see the images :
I also tried this [SOLUTION] Samsung Mobile MTP Device -- CODE 10 error at Devicemanager but this solution was on win7 can do any thing more to solve it on win xp sp3
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Mar 5, 2013
i have a problem on samsung galaxy y duos gt s-6102, the device is not able to update the software, either through the device or through Kies, this happens after the bootloop then flash the firmware,
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Nov 26, 2010
Having waited for FROYO for a while now I was really pleased that Kies had an update which I think includes the Froyo update. I downloaded the update but my phone is not showing as connected in Kies mode. If I attach the phone in mass storage mode it is recognised!Having only just switched from iPhone to Android I cannot believe how shyte Samsung/T-Mobile have been with the software for such a great piece of hardware.I have tried rebooting laptop and phone as well as reinstalling Kies.
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Apr 28, 2013
my problem is that my device (LG Optimus L7 II Dual) has a 2gigabyte free internal memory in hand for apps,musics,movies and others,now i have bought a new SD card (8gigabyte) for it,but, the device only know the internal memory az sdcard0 and every app i install has putten in internal memory.
how can i move apps to external sd card (it doesn't have any root method till now) and how can i declare the new sd card as the default sd card to my device for whole proccesses????
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Jun 20, 2013
when I connect my Sony Xperia T to my home computer, the ADB driver will be installed properly. When I connect the same phone to my work computer, Windows just doesn't want to accept the drivers. The following things are equal:
- USB debugging is always on on the phone
- Both computer are running Windows 7 64bit
- On both computers I am pointing the Windows driver installation at the same folder with drivers downloaded from Sony.
The thing that is different is the device ID that Windows reports in the Details dialogue from Device manager:
On the home PC it is:
USBVID_0FCE&PID_5182&REV_0228&MI_01
USBVID_0FCE&PID_5182&MI_01
On the other PC where things go wrong it is:
USBVID_0FCE&PID_5182&REV_0228
USBVID_0FCE&PID_5182
So it seems Windows is not recognizing the phone as a composite device (MI is it multiplexing identifier?). I double checked that USB debugging is always on and also rebooted Windows.
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Mar 15, 2013
Ive hooked my phone up to my pc so many times without error when I had Windows on my PC...and used ODIN to flash back to stock after a mishap.... I cant even count.. within last two weeks Ive moved to ubuntu instead of windows..I set up everything on my phone on ubuntu..sdk and everything...so Ive been building a rom for the fassy and i was testing something I made and something went wrong..so I now have no recovery..no way to get my phone back..Im up and running on the rom but it will not due ( no gaaps ) . So when i plug my phone into a windows pc it will not recognize it for ODIN...in device manager it labelled as " Linux file-cd gadget USB device" and cant install the driver to use ODIN.
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Dec 14, 2012
I'm updating my phone Galaxy note i717 through kies air and my phone is on odin mode and the progess has been stuck at 63% for a while now and I was wondering if it may have bricked my phone.
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Jun 5, 2010
I'm new to Android development, and am attempting to run a test application on my actual device. I followed the instructions at http://developer.android.com/guide/developing/device.html (and related links), but the Android Debug Bridge (adb) doesn't recognize my connected device.
Some quick background info, I'm running WinXP, developing with Eclipse, with a Motorola Droid running Android 2.1 as my physical device.
An overview of the steps I've taken: Installed the Android SDK, downloading all necessary packages. Enabled USB Debugging on my device. Connected Device via USB, installing the driver from the SDK folder.
I'll stop here (though I continued to setup my application to be debug-able in Eclipse), because I at this point I noticed a problem.
Running "sdkoolsadb devices" at this point (at least, by my understanding), should list my device as connected. However, running this yields only: List of devices attached
My device recognizes that it's connected to a computer in debug mode, and my computer recognizes the device. However, I can't seem to get the sdk to recognize it. I'll leave out the steps I used to setup Eclipse for debugging on a device, as it doesn't seem relevant to the problem. I'll include them if requested.
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Jul 1, 2010
I've installed AndroidSDK and have the drives download but every time I point Windows to the folder it says no drivers were found for my device. I'm trying to do this with the phone being recognized as an ADB device.
I got the PC to recognize my phone by installing HTC Sync but in the Device Manager it still shows a yellow exclamation point.
When I troubleshoot it, it says Windows can not launch driver "Error 37". Anyone know what's wrong? I have my phone rooted using the PB00IMG.zip file but can not complete the recovery partition due to the Windows not being able to communicate with my Eris.
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Jun 2, 2010
I am working on putting the new update on my wifes phone and I already installed the drivers needed on my windows xp but everytime I plug in my wifes moment it says USB device not recognized. One of the USB devices attached to this computer has malfunctioned! I've tried everything I installed from sprint download site. I have tried Samsung studio. Also the tethering site. Also just the drivers nothing seems to work.
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Nov 23, 2010
I'm sorry if there have been numerous posts about this but i couldnt find one with my specific problem.I tried connecting my galaxy s to Kies for the first time ever. I just installed Kies but whenever i connect my phone Kies tells me "This Device Is Not Supported By Kies" I've restarted my Phone and Computer. I've tried running it in USB Debugging mode and got nothing. Its extremely frustrating.if you have any questions about my problem feel free to ask and I'll gladly answer.
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Sep 15, 2010
I thought samsung kies was supposed to convert videos from pc to your mobile device? Tried it last night, to get "MORE COWBELL-SNL SKIT". It loaded it to my vibrant, but wouldnt play. Whats tha deal?
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Jul 26, 2010
I could not get it to connect at all today, but it had worked in the past, so I tried various things, including turning Kaspersky AV off - but it didn't seem to help.I tired a few other things and I think the solution may be to turn wifi off.
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Sep 15, 2010
I just bought a Samsung Galaxy i7500 with Bell mobility and I am trying to figure all these threads out and how to root, and how to upgrade my firmware, but the biggest hurdle I have come to is my pc will not recognize my phone as a 'phone' it only sees the internal sd card and the external card. I have downloaded three different versions of the samsung PC suite, and everyone will not recognize it. Am I missing an important driver? All I am doing is connecting via USB, and on my phone I choose to mount USB so I can access my sd cards on my PC.
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Aug 23, 2010
Interesting development:Galaxy S firmware update invalidates Voda warranties ? The Register.Have many people come across the upgrade in Kies? I tried about a week ago with a T-Mobile branded one and there was no update available.
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Oct 18, 2010
Checked this morning and there is a new Kies (dated 15/10) available for download from the Samsung mobile UK site. In addition there is also a firmware update. I've installed Kies but not the firmware update yet.
Does anybody know if the firmware is 2.2?
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Jul 16, 2010
I have just bought a Galaxy S on Ebay, and I was expecting to have the traditional chinese installed instead of the simplified... I am wondering if it's possible to install an additional language onto the current os? or if there's a way to do this?
and as well, I am having problem syncing KIES with the phone... W7 64 Bit Ultimate always tells me that it fails to install the drivers.. and nothing happns afterward.. I have read the previous emails that Samsung is currently having issues with KIES with Galaxy S.. is it true? I guess we will have to wait for samsung to come out with a new version of it? I want to upgarde the firmware but now the KIES is not working, I guess the only way is to wait...
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Oct 9, 2010
Don't see quite this issue:
-Windows XP Pro fully patched to SP3 running on Toshiba Satellite P104.
-Loaded and installed Kies, direct DL from Samsung Website, supposed to be latest version as at 10/10/2010.
-When I connect the phone, I have it set to prompt for type of connection. I select Kies, and it immediately shows "MTP Application, screen flashes, shows "initializing" with 4 dots running. Screen then flashes, and it says the same thing over and over.
-Windows Device Manager shows MTP Application supposedly working and installed under "Portable Devices"
-Kies shows "connecting to device" forever, then quits and never connects to device.
-Immediately I unplug the USB from the phone (only way to quit the cycle, pressing the home screen key does not do anything) Windows immediately prompts and says "Windows has installed device drivers but they may not work until you reboot your computer.
-Naturally I reboot my computer (have done several times, and with the phone connected to various different USB ports, and checking to make sure a flawed driver is not lurking in device manager, it doesn't show one there).
The phone DOES connect in Storage and Internet mode, just fine. It only does this if trying to connect in Kies mode, or in Media Player mode.
ALSO, this phone DID connect to Kies at my ex workplace just fine, so it seems unlikely it's the phone. I never had tried to connect to this laptop, only since I lost the job and am at home for awhile. So.............. Can anyone assist me with how to get the computer to properly load the correct drivers so that it will recognize my Galaxy S?
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Oct 20, 2010
I have a problem connecting my galaxy s to my pc using samsung kies. when i press the "samsung kies" option on the phone, nothing happens on the pc. I've tried this on two computers but still it will not work! however i can connect my device using "mass storage"
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Sep 26, 2010
There is a new version of kies available 1.5.3.10093.31. I couldn't get it from the update within kies, so quite by accident I clicked on samsung widgets and it said I needed the latest version of kies, click ok to download. Am downloading right now and it's taking ages so haven't had a chance to see if its any better but will post back when I have had a chance to see. It has just finished installing and as soon as kies started it came up with a fatal error and closed down, so I think that just about says it all. Will report back later when I have had sometime to try and sort it out.
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Sep 9, 2010
If we put aside the fact that Kies has many problems and that connecting the phone through usb is a real pain I found a solution that some of you might be interested in. I wasn't able to connect to KIES a few days ago no matter what I tried. I wanted to back up some contacts etc but couldn't. Also I wanted it to work in case froyo comes out.
Anyway I found out the reason why it didn't work. Instead of using touchwiz I was using the launcher pro interface. Turned out that if I wanted to connect to KIES I had to switch back to the touchwiz interface and then connect the USB. Don't ask me why this worked but it did.. So if you have problems with KIES and aren't using touchwiz my advice is to put it back on in case you need to connect to KIES.
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Aug 22, 2010
My husband and I have just purchased Galaxy S- neither one is picked up by Kies when connecting via USB. I have tried changing the USB settings to Samsung Kies, as well as Ask on connection- no joy. Have tried another PC- no joy. Running Windows 7 v6.1.We are both on the Optus network in Australia which has insufficient knowledge of the products they are selling, as does Samsung itself.
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Aug 18, 2010
I just bought my new galaxy s yesterday and I installed all the software correctly but everytime I connect my phone and computer up via usb the screen on my galaxy keeps changing between home, idle and the usb screen. The program also never regonises that the phone is plugged in. Not sure if this is a program problem or its something wrong with the phone?
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Nov 9, 2010
I recently installed the latest version of Kies (1.5.3 or something) in order to upgrade my Galaxy S, but when ever I click the upgrade button it shows me this screen which tells me to backup all data and what not, but after clicking "Upgrade" it simply does nothing. Nothing at all. No matter wether I check the box where it asks about backing up contacts.I have firmware version 2.1 at the moment and I believe the latest is 2.2
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Nov 16, 2010
I tried to upgrade my firmware on my Samsung Galaxy S using Kies.The Firmware upgrade appears to have gotten stuck.Upgradeing firmware Do not disconnect a mobile device from the PC during upgrade process Progress Bar has "Upgrade is in progress.." and is stack at about 1/3.The phone screen shows a green triangle with Downloading... below it and "Do not turn off Target at the bottom.
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Jul 14, 2010
Do you need to sync with Kies to use the phone?
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Aug 16, 2010
I have been waiting for kies to say that new firmware is available (when it works!) and finally it knows there is an update to my JF3 - presumably JM1.
However, is says that 'this device's version cannot be updated'
My SGS was bought from Mobiles.co.uk and is using an Orange SIM and as far as I can tell it is not locked or branded.
The current firmware is
PDA ...XXJF3
Phone ...XXJF3
CSC ...XAJF3
Is this an 'Orange' CSC?
How I can get it updated?
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Sep 12, 2010
I finally managed to install new firmware through Kies.
I live in Indonesia, bought the phone from a gadgets store. The phone is unlocked/sim free/unbranded.
The original firmware code (dial *#1234#):
PDA: I9000DXJF4
Phone: Unknown <-- what the ?
CSC: I9000OLBJF4
And this is what I've done:
Downloading and installing Kies from Australia instead of Indonesia. The version number is higher 1.5.1.10083. The important 64-bit drivers already included. Installed smoothly on Windows 7 Ultimate 64-bit, but had driver problem in Windows Vista Home 32-bit. I don't bother to try to reinstall Kies in Vista again though, so I don't know if this version is really not working in Vista 32-bit.
Press/dial *#272*HhMm# (Hh and Mm is hour and minute in 24H format, 2 digits) then select the code from the list equal to "Sales Code" at the top, which is XSE (Indonesia), and press Install. Warning, this step will erase the internal SD card. Make backup first if you must. Android then began to installing "something".
After the installation from step two is completed, the phone will reboot itself. To make sure that everything is still working (no more downloaded Applications or Contacts though, everything was wiped out), I did reboot the phone once again. The phone works normally. But my phone type was still "Unknown" at this point.
Without changing any setting in the phone and Kies, I connect the USB to the phone, Kies fired up automatically, and voila! My phone was detected, and Kies also gave me a notification that a new firmware is available (I9000DXJG4). So, I downloaded and applied the firmware.
New firmware installed successfully. Works better and faster/smoother than DXJF4. GPS is much better now. Love it.
Dial *#1234# gives me this now:
PDA: I9000DXJG4
Phone: I9000DXJG4 <-- yay!
CSC: I9000OLBJG4
In this firmware, Samsung also includes an application/widget called "Task Manager", which is pretty much like those "Task Killer" apps in the market.
And now, The Buts!
YouTube (APK) is not working. In JF4 it worked well.
Android Market now can't download every item I selected, but it can show the list normally. I did login successfully using my Google account.
Samsung Kies detected the phone but now giving me this warning "The SIM card is not inserted, can't continue communication". The SIM card is inside the phone!
Samsung Kies really gives me a headache, literally. Old problems fixed, new problems arise. Anyone knows how to solve that three problems? Please?
Or, should I redo the *#272*HhMm# procedure once again after installing the new firmware?
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Sep 4, 2010
Not sure if I'm a bit behind with this one, but my Kies just offered an update to version 1.51.10074_45. Took at least half an hour to download (on 50Mb broadband!).
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Aug 7, 2010
My wife recently got a SGS and we have just tried to download Kies so that she can put some music etc on it (she has a 16GB microsd card in it). However, when we try and install Kies it gets to the installation phase and then at the stage where it prompts you what to install, I selected "instal all" and then it thinks about it and comes back a minute later with a message "unable to connect to file server".Is this a common problem people have had? We are running Windows 7 64 bit, so I dont know if there is a compatability issue? If we cant get Kies to download (and I called their support line and of course no-one answers) is there another way to get data onto the phone and external card? Will I need to buy some kind of adaptor so that I can connect the microsd card and just treat it as any external hard drive?
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