General :: Unable To Access Application Data From SD Card After Factory Reset
Mar 2, 2013
Yesterday I tried to install a custom ROM on my device (HTC Evo 3D GSM Europe) for the first time and it took close to 12 hours to get it from ICS 4.0.4 to ICS 4.0.3 (when my intention was actually JB 4.2). Let's just say that forgot to backup his Shipped ROM, then installed JB, was incompatible with the boot loader, tried desperately to find a compatible shipped RUU that worked with the CID, spent countless hours searching in xda-developers and then finally settled for a custom ICS ROM until some time in the future.
Now on to my problem. Prior to my Factory Reset, I had moved all applications to the SD card. A simple look-over in the file system indicates all the data is still there, but reinstalling the applications and even moving them back to the SD card doesn't seem to give them access to the prior data (saved games, stored profiles, lists and anything else I might have done). It's as if the app has been installed for the first time.
Is there any way to "link" the data back to the apps (after yesterday's endeavor I ended up with a rooted phone, at least)?
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Jun 6, 2010
Just ran reset on my phone twice...it rebooted and nothing was removed! Never seen this before anyone have any thoughts? I'm on CM 5.0.7.1, and haven't seen this behavior before on that or any other ROM. Gonna boot into recovery and do it manually.
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Aug 18, 2010
So, first, here's what happened. Did a factory reset of my phone. When it came back up and I went to activate it, no data connection, unable to make phone calls. After 2 hours on the phone with VZW tech support, I can make calls, but have no data connection. They are sending me a "new" one. The concensus of the VZW tech and myself, problem with my phone. 2 days later, my wife resets her phone because of memory usage issues (she had to much on it). Same exact thing happened to her. Being the fiesty woman that she is she is going to a VZW store today to raise holy hell and throughorly degrade the poor rep that she is going to talk to, to get some answers. My question to all my fine fellow Eris users, have you seen this before? If in our position, do we deserve a new phone, and not an eris? Will this happen with a replacement eris due to a fault in the 2.1 update?
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Sep 15, 2012
i have Apex Froyo Tablet PC (Android 2.2)
cpu VIA8650 800Mhz support 10.1 flash
model m010f
memory256 DDR2
Storage2GB
its china based device a tablet pc, when ever i factory reset, the device confirms and restarts, and displays erasing user partition and the the tablet complete the process without any error. but after reboot every thing comes back including applications installed. i am also unable to uninstall any application, after reboot it comes back. may be its read only
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Apr 2, 2014
I have a Rooted Pantech Discover P9090 with ClockworkMod 6.0.2.8 recovery from Here. After which I proceeded to test out the phones "secure" (encryption) features. Now that the phone is encrypted, however, I cannot remove the encryption because I can not perform a factory reset. When attempting a factory reset from within the UI the phones attempts to reset as normal but at the point where the phone turns off and comes back with the android screen and a loading bar at the bottom the phone restarts. Doing a factory reset from the recovery fails do to not being able to load /data, /system /sdcard. Is there anything else I can try/do?
Other info:
Android Version 4.0.4
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Jul 13, 2012
how to reset factory settings? not data.
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Apr 18, 2014
I want to reset bluestacks for multiple sing up in a app but i am not able to do. i have clear app data too. But its not working.
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Dec 15, 2013
I recently updated my android to 4.3. A lot of people say that if you get a big update, it is the best to do a factory reset for faster performance. Is that true?
If that is the case, is there a way to do a factory reset and keep some data of some apps? Like example, i have an app that I spend my money on to buy ingame items and such. If i do a factory reset, all my ingame items will be gone and have to restart everything.
is there a 100% safe backup and do a factory reset for me to keep my app data?
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Dec 7, 2012
I am selling my sg2 and was wondering how to wipe all my data from it. I am running AOKP but no longer have the .zip or access to any, as there is no internet here.
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May 1, 2014
I have a couple different devices to sell (one on stock JB 4.1.2 and one on CM 10.2.1) and I would prefer not to factory reset them. If I go through each individual app and clear its data and cache and also delete any accounts I have set up (e.g., Facebook, Gmail), does that get rid on my identifying information the same as a factory reset would?
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Nov 20, 2011
If I do a factory reset is there a way to keep my apps? Or when I re-add my accounts will they automatically come back?
Is there a way to save them on an sd-card
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May 21, 2013
Today I have done wipes data and now, I need files from this. There are somehow recover this.
The smartphone is broken, the tactil screen don't respond, and i only can enter by adb in recovery sistem and too i can disassemble the smartphone.
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Apr 25, 2013
I have a generic (unbranded) tablet here. The user has used too many pattern attempts. I do a lot of these where I just wipe the device for people.
Sometimes I use key combos and sometimes i use ADB to boot into recovery and then simply select the "wipe data / factory reset option"
However, this tablet has no keys , no volume keys that is, so i used ADB to boot it into recovery which it did just fine.
How can i select "wipe data" when i can't use volume keys to select it? the touch screen is unresponsive in this mode too
I have tried
ADB SHELL WIPE DATA
but i get a permission denied error
I have tried running
ADB ROOT
but i get a "cannot run as root in production build" error
I have tried to root the tablet with super one click by short fuse but it crashes.
so i am basically asking is it at all possible to do a wipe data / factory reset on a device which is not rooted through ADB?
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Mar 5, 2013
I was trying to root my HTC One V and i unlocked the bootlocker,however that resulted in factory reset of my phone.Whenever i installed an app on my phone i always moved it to sd card via settings-->apps.I assumed that once my phone restarts after factory reset it will read the apps in the sd card but it is not so.The phone does read songs,pictures and contacts stored on my sd card and the sd card does have the folder of each app but how do i install it from the sd card?
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Mar 27, 2013
i did a factory data reset on my galaxy grand and after that i discovered a havnt backed my contacts to my gmail account?, is there any way to restore my contacts again?
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Sep 24, 2012
First, my phone info: Galaxy S2 I9100, ICS 4.0.3
My question: How do you restore app data from Google servers after a factory reset?
When I upgraded from Gingerbread to ICS, the phone warned me I would be losing all my data. Fortunately under "Settings - Back up and reset" I had checked the "Back up my data" as well as the "Automatic restore" options. When I completed the upgrade to ICS I not only automatically retained all my app data, but I didn't even have to re-download any apps. All my apps I had on Gingerbread, along with all the data, had been successfully and automatically carried over to ICS.
Recently I've been having issues with my home button. After rebooting and some other troubleshooting, I decided to factory reset my phone. Again I made sure the "Back up my data" and "Automatic restore" options were checked. When I completed the factory reset it was like I just powered on my phone for the first time (OBVIOUSLY this is to be expected as I performed a Factory Reset).
Under the "Automatic restore" check box it states "When reinstalling an application, backed up settings and data will be restored". So I began to download and reinstall the apps I had before. The problem is NONE of the apps restored with the data I had backed up to Google servers. Did I do something wrong?
I'm a bit irked because I believe I received the exact same "you're going to lose your data" warning when I upgraded to ICS AND when I performed this recent factory reset. The difference is when I upgraded I got all my stuff back, so I figured after the factory reset, when I reinstalled my apps I'd get the data back too. I think it's only fair if Google really WILL restore data after an upgrade, but NOT restore data after a factory reset they should annotate that in their warning. Also maybe include a statement like, "After performing a factory reset you will not be able to retrieve app data from Google Servers. We recommend installing a third party app to save your important app data." But instead you get the same warning with two different results.
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Jan 27, 2013
Why the phone memory did not clear even i use the data wipe/factory reset... how can i clear that?
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Apr 16, 2014
My galaxy s4 has recently been very slow so I thought that I would try a factory data reset to clear some things up. However, my phone is rooted. Now when I looked around on some other forums it seemed as though that I didn't have to worry about factory resetting the phone while it was rooted. But when I went ahead and did so it no longer will boot. Its stuck in the boot loop/download mode/ whatever you may call it. I can't seem to flash a recovery file through Odin either. My phone is gone now.
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Dec 27, 2012
I rooted my phone to uninstall some bloatware system apps several months ago. Now, I need to perform a factory data reset just to remove the Google account associated with it. Is it safe to do so or will I lose any further system apps or worse, brick my phone? I have the apk's of the system apps that I removed, but for some reason I am not able to restore/install all of them. I used ES File Explorer back then to remove those apps. [My phone is Samsung GT-I5801 running Android 2.2]
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Nov 19, 2013
I am using XOLO A1000. Recently I experienced a problem in my phone.The rear camera option got disappeared from camera function. I can use only front camera. I contacted XOLO care and they suggested me to apply FACTORY DATA RESET option.
Now I am ready to reset the phone but before that I need to take full backup of my phone. There is no software / tool is being provided by the company. find a software / tool which can take full backup (contacts, msg, apps, photos, settings, etc...) and restore as well without rooting the phone?
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Jan 30, 2013
Does system recovery "Wipe data/factory reset" resets custom kernel to stock?
I'm asking this because im noob, and I want to try JellyBlast for Galaxy GT-S5570I. It has two zip files to flash one is ROM, and one is custom kernel. If I do something wrong I'm afraid that I won't be able to restore nandroid backup.
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Oct 11, 2010
If I perform a Factory Data Reset on my phone, will this permanently delete my Gmail account (contacts, calender, emails)? Or will I able to retrieve my account once again after the Factory Data Reset?
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Sep 1, 2010
I'm stuck between a rock and a hard place (from what I can tell). Story as follows: Purchased a milestone from telus and unlocked in order to my current account. Previous SIM card was old and did not recognise Wifi, no data plan when phone first arrived therefore could not account sync with Google. New SIM card fixed wifi problem, data plan now on board. Still cannot sync accounts (can't establish reliable connection with server error message). Online research reco'd pulling out sim card/sd card which did not make a difference, and other minor setting variations all of which made no difference. Looks like a factory reset will resolve the issue but I would like to back up my SMS history as my understanding is that I will lose all SMS/MMS with the reset. (Other data is already backed up no problem). The dilemma is - apps to backup SMS history are available through android market. I cannot access android market as my phone will not account sync. Is there a way to dl an app online through my computer and then manually dump it to the phone? Is there a file where SMS are stored on the phone that will be recognized when the Milestone is connected to my computer? I feel like I'm going in circles(perhaps blindly) and would appreciate any geek-insight. I do not wish to root the phone as I do not have enough knowledge in this direction.
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Mar 1, 2010
Just did a factory reset to solve my Gmail and contact syncing issues, and now that the phone is all started up again, I keep getting a voice while doing the *228 option 1 that says "we are unable to program your phone at this time". Anyone have any ideas?
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Sep 2, 2010
I have not yet gotten the OTA update for 2.2 on my phone, but I am assuming that it will be here soon and once I do get it I am also assuming that I will most likely need to do a factory reset after reading all the problems that members on here are encountering. Now I already have AppBrain installed and have my apps synced to my online account so I can easily download them again if I do a factory reset. My questions however though are the following 1) Is there any way to preserve application data such as the notes I had in a notepad application before doing a factory reset? 2) Is there any way to keep calendar data and contact data if they were inputted as phone data entries and not synced via Google?
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Sep 24, 2010
A friend is having trouble with the 2.2 OTA, he lost his phones ringing ability, I was gonna suggest a factory reset but he thinks VZW said this will cause him to lose data, like all his apps. Is this correct? If so is there a better solution to try first?
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Apr 8, 2010
After I received the OTA to 2.1 I have noticed more lag when scrolling between home screens, using 2D games is painful with the framerate reduction, and many items that are running in the background without me ever starting them. I also cannot seem to keep them closed either. I can also say that I am getting worse battery life now than I was with 2.0.1. I was wondering what would actually happen if I rebooted into Recovery Mode and did a Factory Reset with Data Wipe. Would this possibly help with the update causing these problems that were not there before?
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Oct 10, 2010
Is there a difference between the CMW wipe data function compared to the about phone => privacy => factory reset option? I'm running android 2.1 on a Fascinate. Thanks for any responses!
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Oct 10, 2010
Is there a difference between the CWM wipe data function compared to the about phone => privacy => factory reset option?
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Aug 4, 2010
how does this affect those of us who are rooted and haven't yet updated the radio?
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