Sony Ericsson Xperia X10 :: Unable To Update To Android 2.1 / What To Do
Nov 29, 2010
I've just tried to update my X10 to the new 2.1 firmware, with absolutely no luck.I get through all the stages, everything works fine, no errors reported, everything reset on the phone, all looked great.But, when I check the version its' still at 1.6. And every time i connect it to the PC after the upgrade, it tells me there's an update available, just to go through the same thing again, and still leave me with 1.6.
Any ideas?I tried uninstalling and reinstalling PC Companion.No change. I'm on Orange UK, and the update only became available to me today.
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Nov 30, 2010
I'm trying to update my phone since 1-11-2010 till now , but it always gives me this message "your phone is up to date"
Model : Xperia X10i
Firmware : Android 1.6
Baseband 1.1.31
Kernel version: 2.6.29-rel
build number : R2BA026
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Nov 16, 2010
i got the update notification for xperia x10 few days back, i quickily connected it to pc using pc companion and took the backup, then i started the update process, it reached till prepared, and after that it started initialization, but here the problem started. it was showing the initialization for 4 hours,i thought may be it hanged so i stopped it and disconnected the phone and restarted the update process, same thing happened this time. the progress bar doesnt show any progress after initialization, it showed 100% in initialization after some 4 hours but after tht nothing happened.i dont knw the problem, it can't be network problem, as i have a 1mbps connection and i checked the speed also before starting the update,i kept the update process as it is for 10 hours, but it still didnt show any progress from the last time.
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Nov 12, 2010
Myself, started with backup and restore, backup was completed and also backed up my contacts to flash just in case. Hooked phone to PC companion and was informed an update was available. Followed through the update process and when the phone was disconnected and powered on as instructed I was still left with 1.6. Now when I connect to PC companion I am informed software is up to date with 1.6.
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Aug 15, 2010
i already installed a software update software after opening it i m unable to confirm my phone. Can any body tell me the way, how can i confirm my phone, it shows me to switch off the phone unplug the battery n wait for 5 sec. then reinsert then plug the USB n continue holding the power button but it can't detected my phone.
can any body tell me how can i use this application. what is the full procedure?
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Nov 8, 2010
Even though I am still on a v1.6. Whenever I connection my phone try to do a update, it keeps saying that I already have the lastest software. Only gives me the option to repair or cancel. Same thing is happening if I search for the update from phone. I want v2.1.
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Nov 27, 2010
I am unable to update google maps and street view, my google map version is 4.1, my Android OS is still version 1.6 as my X10 have not received the upgrade notification yet
Tried to uninstall both application but was not successful, any ideas on how to update them?
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Oct 17, 2010
Since last night (let's say about 36 hours) I haven't been able to download/update anything from the android market. Is just a problem with me or is the market down at the moment. Most frustrating. I really want to get a bookmark organiser.
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Nov 22, 2010
hey guys hopefully you can help me out with this.i have an unbranded x10 that i am trying to update to 2.1.when i go to software updates on the phone it's telling me that it's available downloads it and starts to do the update but finishes early and says "unable to finish update" any ideas why it would just stop in the middle and not finish?
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Nov 1, 2010
I am unable to download and update free apps from the Android Market on my Xperia X10 since the last 15-20 days. Can anyone help me with this problem? I am facing a lot of issues due to non-availability of many already installed apps and also I am unable to download and use new apps.
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Oct 29, 2010
Updated software today on x10 mini pro now unable to download or update any apps from android market any one had similar problems?
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Sep 19, 2010
I've just downloaded the latest update to my phone and I'm now unable to download any apps. I can select the app to download but when i select it the phone says 'starting download' and doesn't actually download anything.
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Dec 2, 2010
I am having an issue where my phone connects fine to my home internet Via a new N-Router, then while using the phone and going through different apps like facebook or android market. I get errors about unable to fetch updates or unable to update page. All the while the WiFi icon is still on in the status bar. It seems that when I turn off the WiFi then back on or power the phone off then back on it work again for a short while. I don't have issues with my laptop or WiFi that use this same router.
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Oct 30, 2010
From yesterday, i am unable to install any new apps or update old apps from the market..when i press update/install it says update un successful and the app is also removed. any idea about this problem?
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Nov 25, 2010
No notification of sent or no out box nothing i found! related message settings.
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Nov 20, 2010
Got the update notification today in PC companion but when I try to update I get the error "unable to install or start phone software update components". I waited too long for this update.
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Nov 6, 2010
I have been trying to update from 1.6 to 2.1 these last few days. Depending on the USB port I either get an error when PC Companion, or Update Service is in the preparation stage, something like: All components needed to continue could not be found. Or I get to the stage when you turn off the phone and restart it with the backbutton pressed which leads to XP wanting to find drivers for SEMC usb flash. By looking through other communities I found those drivers could be found in: C:Program Files (x86)Sony EricssonUpdate ServicesetupdriversUSBFlashDriver.zip. I could initually install those to one USB port, but when trying to download the update through Update Service I get yet another error that the task could not be completed.
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Dec 5, 2010
Unable to access Internet through WiFi connection using my xperia x10 with android 2.1. The phone connects to WiFi network but unable to browse the internet.
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Nov 23, 2010
I am using xperia x10 mini pro, android 2.1 updated, when i try to login to my android market via my gmail id it is saying that you have problem with Internet connection but my Internet connection is working fine.
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Oct 10, 2010
Am unable to send sms with X10. cant seem to locate where to set sms service centre number. I am able to send when i put sim in a different phone so sim prob is out.
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Nov 22, 2010
Over the last few weeks I tried to download or upgrade apps but it always fails. I always get the message: "Download was unsuccessful please try again". When I go to the android market and look at the help front page there is a link called "Download Issues Troubleshooting page". The fix described in here does not work for my phone.How do I make my phone work properly again.Also, I am on Android 1.6 but I cannot upgrade to 2.2. The PC Companion says that I have an up to date phone.
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Aug 21, 2010
I have an issue with my new Sony Ericsson Xperia X10 Mini Pro. Please find below the necessary information. I sincerely appreciate your help in debugging this problem.
Issue: Unable to access the Andriod market and other google applications pre installed in my phone.
Background:
1. I brought an new Sony Ericsson Xperia X10 mini pro mobile phone.
2. I am a resident of India and I use the Airtel network.
3. I can connect my phone to the WiFi at home, and to the Mobile Office GPRS services provided by airtel.
4. I can browse internet when on GPRS or Wifi and I can also access facebook using the facebook for android apps.
5. I can acccess GMail via the email application and the web browser.
6. However, when I try accessing the Android market or the Gmail apps or GTalk - it asks me for a google login
Problem faced:
1. I give my google login, but I get a reply stating that the server is unreachable.
2. This therefore, prevents me from accessing the Android market
3. This also prevents me form effectively using the Google apps installed in the phone.
Steps Taken:
1. I have contacted Sony Xperia Technical support in India and the team was incapable and unable to effectively debug this issue.
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Sep 6, 2010
I have purchased your Xperia Mini last week but I am unable to find the Android Market menu / access to this. where can i find this or where can I install this from
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Nov 30, 2010
I was unable to receive MMS messages since upgrading to 2.1. I spoke to voda and now have the fix for anyone having problems. It may work on other networks, it may not, but it definitely sorted it for me on vodafone. Anyway, here goes:
Click on settings.
Click on Wireless & Networks.
Click on Mobile Networks.
Click on Access Point Names.
Click the Menu Button, (Left hand silver button at bottom of phone).
Click Reset To Default.
Once you have done the above, turn off your phone, remove your battery and sim card, and wait at least 10 seconds and then replace your sim card and battery. Turn your phone back on and job done, you can now receive MMS texts again. But do note, any previously received MMS texts will still be un-openable so you will need to ask the sender to resend.
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Aug 3, 2010
I got the SE Xperia 10 mini and I am trying to connect to PC Companion. when I try to connect to install it it doesn't do anything what am I doing wrong? Really need some photos and music on the phone but cant seem to do anything as bluetooth doesn't work either!
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Jul 11, 2010
I can't install the PC companion 2.00.146. i already downloaded it but when its time to install it it says "Error Number: 0x80040707. Description: DDL function call crashed: NewUI.ISGlobalSubclassDialog." i already downloaded it 5 times assuming that maybe the PC companion was not downloaded properly but again the same problem occurs.
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Nov 27, 2010
Yesterday I updated my x10 to 2.1 and now when in a call the screen goes black and there is no response when i press any of the button.Ultimately meaning i cant end the call.really annoying now my mates know this and just keep the call going so i use my minutes.any suggestions?
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Nov 12, 2010
Few days ago i had trouble with the keyboard of my X10, it was, for unknown reason, lock in Korean and i couldn't change it.So i decided to reset my phone to factory setup. This worked and the keyboard came back to french.But now i can't access to any Google app, as Market, Gmail, etc.It's asking me to log in to my google account (it never ask me that before, even when i bought the phone), but it's always telling me that my password is wrong and advice me to connect http:/google.com/accounts on my PC. I did it and i can access to my google account without any problem.Then i updated my phone to Android 2.1, but it didn't solve anything, i tried to repair it with Update service and PC Companion, but it didn't help more.I found on internet that i could put "null" as my password, but then it's asking me to reproduce a capcha, i did but it's asking me to reproduce another one, again and again.I noticed than my phone seems to have some trouble to connect with my SIM card, don't know if it's link.I don't really want to send my phone to repair for 3 weeks, but this is becoming really annoying, what can i do ?
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Oct 17, 2010
I have alot (and I mean ALOT) of apps on my Xperia, so I get around 5 app updates a day, which is now starting to agitate me because most of them are the same apps everyday needing updates.
Today I heard about an update for the market that includes an auto update feature for installed apps. But I, like many others, do not see this option on the market.
Does anyone have any idea how to get it? or if I can't get it, when can I?
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Aug 22, 2010
Just got the mobile 3 days back.I am unable to make or receive calls on X10 from yesterday. Have tried the following things : 1) Switching Off 2) Updating the software. But both these methods have not helped. Able to use WAP/GPRS but calls are not getting connected. Have tried to change the call waiting settings, phone says Network or Sim Card Error.Signal strength is also pretty decent (3-4 bars). I have tried my sim in other phones Nokia, Samsung, and it works perfectly fine.Have tried other sims on X10 and they too are showing the same error. Can't figure out what the problem is?
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