HTC Hero :: Error Download Unsuccessful On Market Apps
Jul 16, 2010
My phone was working fine and I had downloaded numerous apps with no problems. All of a sudden, when I tried to download apps, they would just be stuck, saying "downloading..." for days.
When searching for a fix for this problem, I was told to clear the Google Apps Cache & login again to clear the problem. I did this and it did not fix the problem. It actually wouldn't let me connect to the market apps at all anymore. So, I searched for a solution to this new problem. The best option was to do a factory reset...which i did.
After the reset, I could not get the market apps to download. Every time I click install on an app, I get the Download Unsuccessful error...please try again. I searched solutions and tried to set up a new google account per those solutions. This still did not fix the problem. I still cannot download anything.
Now I have a reset phone, with no apps! Very frustrating. It seems like I lost all of my data and made it worse.
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Oct 29, 2010
I found a fix and documented it here: FIX
Worked for my X10. Might work for yours.
Have a lovely 2.1... DAY! I mean Have a lovely day.
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Aug 25, 2010
So over the past few days the apps ive tried to download dont even start to download, I then turn my phone off and back on again and they start to download, then start to install, but just as i think its done i get a notification saying ''Installation unsuccessful''.
I have 14MB of phone memory left so ive constantly got the low on space icon in the notification bar but i have ample space for the certain apps i wish to download. Have i without realising fiddled with a certain setting or something?
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Sep 22, 2009
I want to be able to download and install my app from my website, but when i do this at the moment i get the error:-
Download unsuccessful - Cannot Download. The content is not supported on the phone.
After looking into this it became apparent that the PHP Magic, that handles the downloads from the website, recognises the file as a .zip file rather then a .apk file and sends the it a .zip, that the phone does not recognise.
Does anyone know a way to get PHP Magic to recognise the file as an apk so that file extension does not get changed and the phone can recognise it?
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Mar 13, 2010
I am trying to download mp3 files from my file server onto my Droid. Everytime I try to download a song I get the error message Download Unsuccessful. I thought it was a problem with my server but all of my computers can download from it, and I just went and got my mom's Droid ERIS to test. It could successfully download mp3 files from the server. This is ridiculous, why wouldn't my Droid be able to download these files but the ERIS can? Is this a case of Droid DOESN'T?
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Sep 10, 2010
Running into an issue with one of our corporate HTC Incredibles.
We have other Incredibles without issue so I am thinking this one is defective as I just picked it up yesterday.
When I go to the market to update or install a new app, the download animation shows on the taskbar for a moment then goes away. When I go into the market to check on the downloads, the apps show a black status bar and will not download.
I've rebooted, hard-booted, canceled downloads and tried re-installing the apps. All with the same results. Every app I try to install and every app I try to update (google maps for example) will start then immediately say "Download Unsuccessful"
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Oct 28, 2010
I have published my app on Android Market. I have successfully downloaded and installed the app from Market on my Moto Droid 10 days ago. My beta tester #1 successfully downloaded and installed the app from Market on his Samsung Galaxy 8 days ago. My beta tester #2 gets "download unsuccessful" when she tries to dowload app from Market on her Motorola Droid X at 2010-10-28 4pm Central Std time USA (10pm GMT). She tried several times over a 30 minute period. When I uninstalled and tried to download my app during this same time period, it took longer than I expected, then finished and said Google Maps had "successfully updated". No mention that my app did or did not install. My app is not installed on my phone now.
Developer's Console shows no problem, 20 downloads, 4 active, no errors, no comments. (This app is industry specific and not workable without subscription to a website, etc.)
Does Market work perfectly everytime? Does it have good times and bad times? If you think it may be my app that is the problem, what / where should I look for as the problem?
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Apr 23, 2010
Long time lurker, first time poster here. As a brand new andoid fan, I've learned a lot from everyone here and now I would love to get help for my problem. I have downloaded lots of apps, but now there seems to be a problem. When I click to download, nothing happens, and then an orange triangle appears with the words "download was unsuccessful, please try again." I have tried all of the suggestions out there, removing and replacing the battery and SIM card, turning Wifi off and back on, logging out of Google Talk (although I seem to be automatically logged back in w/out doing anything), using 2G, 3G and Wifi.
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Jun 26, 2010
I just loaded BH Man's Galaxy 1.6 Rom unto my phone because i liked the way it looked and it really moved fast. But then when i went to the market to re-download my apps so i could have it working again app after app i get the download unsuccessful error, anyone know what could be causing this, i'm seriously about to drop this phone out of my window on the 8th floor of my apt complex and say to hell with it. Im so dissapointed with this phone and android.
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Sep 10, 2010
Lately when I have been trying to download applications from the Market; I keep getting "download unsuccessful." I have not been able to make it work no matter what I do.
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Mar 8, 2012
I purchased Tasker android app on the android market 7th march. When i try to download that app i receive "Error Takser could not be downloaded due to and error. (403)". My bank confirm Google charged, but i can't download it. If i visit android market using web browser i can see i already purchased it. If i clear cache data on "Play store" app its not work?
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Aug 21, 2010
Ok the market seems to be working except it won't let me download anything. It keeps saying download was unsuccessful. Does any body else have this issue. It worked at first when I first upgraded to froyo.
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Oct 2, 2010
I tried to download something today and got the explanation point that the download was unsuccessful. Power cycles my EVO and im getting the same thing.
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Oct 29, 2010
I cant download any Apps or Games from the Market anymore... after each try ....on the notification bar...it says : "Download was unsuccessful, please try again"
Whether i try again and again...it makes no sense....this problem happens once already...and i just reset to factory settings losing all the apps i already download...!
Anyone know how to Deal with this? without resetting!
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Nov 28, 2010
Every time I attempt to download from the Market Place I can't. I keep getting the message Download unsuccessful, please try again.
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Sep 1, 2010
Long story: Went in, got my Vibrant, immediately downloaded a few apps to play/test the device in the store. I got handcent and barcode scanner. Went home, tried rooting phone, couldn't get into the recovery menu. Gave up on rooting for the moment and tried to download launcher pro, and immediately after it started the download it gave me a "download unsuccessful" error, regardless of whether I was connected via 3G or Wifi. I then tried downloading several other apps and got the same error. Afterwords, I tried clearing the market's cache, signing in/out of Google Talk, uninstalling the apps I had originally downloaded, rebooting the phone; nothing worked (and I was unable to reinstall the apps I had managed to install in the first place, due to the same error). I then attempted a factory reset and was unable to do that, given the error "No reset was performed because the System Clear service is unavailable." After going through tech support through everything I did, they asked me to do a hard reset of the phone, which I didn't realize used the same recovery menu as one must access to root the phone. Since I couldn't get into the recovery menu for whatever reason (I blamed my fingers at the time), I was told to go back to the store to swap my phone out for a new one. Did that, repeated the app downloading process but didn't connect it to anything other than a car charger, and the app store gave me the same error, and I'm again unable to perform a factory reset or a hard reset. I know it's not my fingers, though, because I was able to get into the recovery menu of a display phone at the store.I'm going back to the store tomorrow to swap my SIM out, since tech doesn't know what else to do with it, but I was wondering if you guys had any input.Short story: First symptom was all market downloads failed with error: Download unsuccessful. Second symptom was inability to perform a factory reset or a hard reset. Possible causes/solutions?EDIT: Problem seems to have been fixed by going to Settings > Applications > Manage Applications > (menu) > Filter > All > Download Manager > Clear Data. Will update if anything fails afterwards.
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Jun 1, 2010
I am having problems when i recieve a photo in a text message, sometimes it will auto download but then it stops after a couple of days and i just get a message saying download unsuccessful. I have taken it in and had the phone re set but i want to know if there is another way to fix this problem from happening i am tired of loosing every thing or not getting my pics.
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Jul 11, 2010
So this morning I did a factory reset and as I went about trying to re-download all of the applications that had been deleted; however, each app. that I have attempted to download keeps popping up with the message 'Download Unsuccessful.' I was wondering if anyone else had experienced this problem and if so how was it fixed? Also, I have always been gmail
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Nov 25, 2009
how do i get to the android app market and download apps?
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Jan 22, 2010
can u teach me how to download the apps from android market?im using htc magic.
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Mar 21, 2010
My friend sent me an MMS but it says that the download was unsuccessful.
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Nov 22, 2010
Why I'm unable to download updates and new apps etc. Each time it fails it says 'Download unsuccessful' and sometimes 'manual download required' as well. Internet and Wifi are working fine.
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Jan 29, 2010
For the past few days anytime I get a picture message it keeps saying download unsuccessful.. Anybody know how to fix this?
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Dec 3, 2009
Ever since I've had my HTC Hero, the internet connection has been really flaky. That is, about half the time it works ok, but with a slow start, and the other half it doesn't work at all, and comes up with either a "cannot find page" in the browser, or "a network error has occurred" in Market or other apps.
I bought into the Hero thing because I wanted a mobile internet device and my iPhone wasn't cutting it with the lack of Flash. But at least my iPhone always worked!
The problem I'm having is this:
No matter whether I'm on wifi or not, browsing for a webpage in any of the available browsers (standard, steel, dolphin), has a delay of about 5 seconds, and then either starts loading the page, or comes up with some kind of "page not found" error. This happens with all websites, including the home page of google, which isn't exactly big or unreliable, except on my Hero.
Also, any app that uses an internet connection, such as Market, more often than not comes up with "a network error has occurred". Clicking "retry" rarely works.
Now if it was just through wifi, I would think it might be the setup of the routers that I've tried it on, allthough I've tried it on 3 completely different types of router, all with same symptoms.
I've also done much testing with wifi switched off, and still the same issues.
I could understand it if it just didn't work ever under either wifi or other, but sometimes it works, and sometimes it doesn't.
I have done my wifi tests while sitting right next to the routers, with maximum signal reception being indicated.
Ok, so it tells me that "a network error has occurred". Is there some way of finding out exactly what the error was? Was it a timeout, or a DNS error, or what?
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Dec 2, 2009
I have a HTC Hero with sprint and when I receive picture mail i get a little gray download button but when i click it, it says download unsuccessful. I dont know what im doing wrong.
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Oct 8, 2010
I have had one of those "Starting download" errors in the market for almost 3 months now (!) and I'm starting to get tired of it.
I'm using a Desire with android 2.2. My problem is this: I can download from satellite network, but not via Wifi at home. However, it seems to be a 1% chance (or close to that) of successful download using the Wifi.
I have logged in and out of Talk several times, did a couple of factory resets, formatted the SD card, cleared cache from HTC checkin service, market, google talk and downloader (if thats what its called in english). I tried to set the network as only WCDMA, only GSM and both auto, still no results. Everything else seems to work using the Wifi at home, except market. I called HTC for some help, and the only thing I got to know was that it wasn't my mobile operator, or other settings on my phone that caused this problem, and they also thougt it might be the network at home, which I too thought before talking to them. So I did a little research about that, and tried to open port 5228, even though that seemed weird, as it sometimes worked downloading. I also read about the change from googlemail.com to gmail.com, but I never had a "googlemail.com" address, so I hope this isnt the problem. Now HTC wants me to tell them if I can fix this, and how I did, so they probably have no clue either:S
I have also tried other things, which I don't remember right now, but if anyone can list up something to try, I'll see if I have done it or not.
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Sep 4, 2010
I found a problem with the Market yesterday:
Upload a new APK version 134 After the upload finishes, cancels the upload Upload a new APK (different than the last uploaded file, but still version 134) Publish
10 minutes later I found my app was missing from the Market. I went to Developer Console and it asked me to agree to new license agreements, so I did. At this point, my app's status is again visible from the Market. I felt satisfied and went to sleep.
Next morning I got a flood of e-mails saying that my app shows "Download Error" in Market, and no one is able to install or update. I tried myself and say "404" error in logcat. Apparently the APK has been lost by Google server.
I uploaded a new version (just rebuilt and bumped version to 135), and I verified that the app can be downloaded again.
I guess the moral of this story is to always verify that you app can be downloaded after uploading ....
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Jun 24, 2010
I've tried downloading multiple different apps today and every time, the download almost immediately fails and says "download unsuccessful"
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Jun 24, 2010
The Only App I Can Download Is ShootMe, But That's It. If I Try To Download Dolphin Browser, It Does This.
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Sep 28, 2010
I know it's not just me...see link. Google's customer service is non-existent.
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