HTC Hero :: 2G & 3G Data Lost
Nov 13, 2010
I appear to have lost both 2G and 3G data access (HTC Hero, android 2.1, O2 UK carrier) - specifically internet browsing, gmail/gcal sync and MMS messaging. Things work OK on WiFi. Phone & texts work OK anyway. I am not aware of having done anything. The APN settings are: Name: O2 Postpay APN: wap.o2.co.uk Proxy: 193.113.200.195 Port: 8080 Username: o2wap Password: password Server: not set MMSC: http://mmsc.mms.o2.co.uk MMS port: 8080 MMS protocol: WAP 2.0 MCC: 234 MNC: 10 Authentication type: None APN type: * I tried a factory reset - made no difference. Can anyone suggest what can take out 2g & 3G data simultaneously?
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Apr 13, 2010
I just partitioned my SD card in the recovery screen and now my SD card is blank. How do I get all my data back?
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Sep 16, 2009
On the ROM update details, its states
Warning!
* Please note that this upgrade will erase any data stored on the phone. We recommend that you back up all your data before performing this upgrade.
what will be lost, contacts? photos? apps installed? im guessing SD card data will be unaffected.
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Nov 12, 2010
just updated to Android 2.1 with recommended Sony Ericsson Update Service (called to ask) and I lost all my data!
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Nov 28, 2010
Bought my x10 about 6 months ago. A few months ago it started randomly resetting itself. 2 months ago it started resetting itself then going into a reset loop for a few minutes until it stayed on. A little while ago it just started shutting off and not turning back on for a couple of hours.
I searched on Google and there was a suggestion to update the software. I read the instructions and noted it said to do a backup. I went to m.sonyericcson.com/backup on the phone, downloaded the latest backup software, and created a backup. Took quite awhile but said it was successful. I then connected to the computer and did the software update. Turned the phone on and tried to do my restore thinking everything worked great. Unfortunately when I load the backup file it says
File Error: Cannot read selected backup file
Did I just totally ***** myself and lose all of my data? Any ideas on how to make this backup file work? I will go back to 1.6 if it means I can actually use my phone, at this point it is useless without any of my contacts, programs or text conversations
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Jul 20, 2010
All the sudden today i just lost my 3g data connection. I actually saw the airplane symbol for a min or two as well. I toon it to sprint and they couldnt get the data connection back thy tried some kind of "activation" which didnt work then they wanted to have the phone for a day which j cjldnt do today. Now i disabled the 3g on the phone and turned it back off and on again and it said it was runnjng the activation again but this time t ran through and i turned 3g back on and the arrows show up but they never flash but i am on the pjone now posting this.
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Sep 1, 2010
I just completed the RUU update to get my Telus Desire onto froyo and all went smoothly...except...now I don't have data? Phone works, wifi connection works...but I don't have data off wifi.
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Jun 23, 2010
Do not update your profile via Setting/System Updates.
It deletes your pictures, videos, and movies. Just an FYI in a more prime location since not everyone reads the troubleshooting forum.
http://androidforums.com/support-troubleshooting-evo-4g/105549-lost-all-pictures-videos-movies.html
If you must do it, back your SD card up first.
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Mar 20, 2010
Has anyone turned off copy protection on their app recently? We're finding that Motorola Backflip users can't see our paid apps, so we'd like to turn off copy protection as it doesn't seem to prevent pirating. But, we're worried that existing users will lose their saved preferences. According to bug 2047, the issue was fixed in November 2009, but according to some discussions, it actually still exists. It'd be great to hear positive or negative examples from anyone who's tried this recently. We're also thinking of putting out a dummy app to test things out and will report back if we do.
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Sep 26, 2010
Took my HTC Desire to Italy and since then have lost all mobile data connections - though works fine on WiFi. Switched on airplane mode for flights, and switched off data roaming to reduce overseas costs. But when switched back on to use internet couldn't get any network connection. Now back in the UK still same issue - no internet, and cannot send MMS picture messages - even when in strong 3G signal Tried all the options I can find but no joy at all.
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Nov 21, 2010
When my data connection (3G) is lost due to lack of signal sometimes it never reconnects again, despite being in an area of high signal strength. I have 'always on' mobile internet toggled. To solve this I have to turn the phone off and on again, which is annoying.
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Oct 3, 2010
So using Rom manager I went ffrom baked snack 1.7 to 1.8 I wiped data and cleared SD cache and I lost everything all my apps. I rid back up 1.7 so is there any way i can get my apps back cuz I don't want to download.them again
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May 23, 2010
So i did the update to froyo went smoothly however no data. phone works but can't get on internet or setup gmail. went back to cyanogen and still no data now.
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Jan 5, 2010
I have lost every thing on my sd card music, pistures, ringtones, all of it. I'm not sure what did it but the last message I got was there was too many songs on it and that is not true. It's an 8gb card with 700+ songs 15 pics and 4 ringtones so it being full is bs. I don't know what killed it but I suspect Ringdroid or 91Pandhome both have been acting funny for a couple of days force closing alot. Anyone else have this happen to them and is there a way to recover the data on the card as my laptop just does not see it anymore.
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Oct 12, 2010
Who has lost data (contacts, pictures, downloads, etc.) after the latest update? Anyone?
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Jul 15, 2010
My question is when you root the Eris is anything lost such as data on the phone that will have to be re-installed? Or is does it wipe the phone? I would prefer not to have to re-install but I will if it is necessary. Also will I be able to receive any further OTA updates? I know that the one scheduled for tomorrow is most likely the last that this phone will see but just in case I want all of my bases covered. I would also like to take advantage of possibly putting 2.2 on it if there is not an official release so I can take advantage of the awesome features that 2.2 offers. I really don't care about loosing SenseUi because I use Launcher Pro and love it and prefer not to switch back to SenseUi. One more thing. I really want to take out certain apps that came with the phone that are only a nuisance to me such as amazonmp3, Stocks, Tweet & google talk. And of course take advantage of the apps that are available only to rooted phones.
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Sep 6, 2010
While driving across iowa i suddenly lost access to the internet and in my top bar had a large, empty triangle and another triangle w. an ! in the middle of it, telling me i'd lost my data pkg. because. . . (and then it ended). i had no internet access after that for 2 days until i returned home and it came back at exactly the same spot on the interstate where i'd lost it. i was in major metro areas during these 2 days and my wife's incredible always had internet access while i did not.
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Nov 23, 2010
My Evo was having some issues, so I did a complete factory reset. Beforehand I moved the Angry Birds app to my SD and then unmounted it. However, when the reset was complete, the app didnt show up on the SD but on my computer it said there was an Angry Bird file there. Angry Birds wouldnt install so I followed some instructions and unmounted the SD and then was able to install it, but now all my completed levels are gone.
Is there any way to get them back?
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Jun 30, 2010
A couple days ago I manually installed froyo for Rogers network.It went fine.however the next day I lost my data.I can't get it back no matter what I do.Can anyone help me get it back?Or know how?I checked my APN settings a million times,I called Rogers and they refreshed my network but still not working. If I reboot my phone, I get the 3g symbol for about 2 seconds then it goes away and that's it.Someone please help me if you can!
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Aug 30, 2012
I have heaps of added apps on my Galaxy Gio, as a result of which (despite rooting and moving all I can to SD card) I'm forever running out of memory (I presume this means RAM - I'm a bit new to all this!). Sometimes I can't even do an update of an existing app without it aborting due to low memory.
So today I went through the apps list and cleared the data for every app that I thought I didn't use. BUT all my carefully arranged home screens (full of my own app icons) disappeared, and reverted to the phone default icons!
I can eventually rebuild my several home screens, but I'd like to learn which particular app's data stores that information (home screen layouts), so I don't ever clear it again!
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Oct 26, 2012
I just got a Milestone 3 (Droid 3) from Alltel (the Alltel that was divested from the Verizon buyout), who is actually Atlantic Telecom Network. They are a great local carrier who has the best coverage in my area.
I rooted the phone, installed various wireless tether apps but whenever I use any of them, I instantly lose my 3G data connection along with a message that says "3G data link lost". Sometimes is comes back right after turning the hotspot off and other times I have to reboot. It never happened with Verizon.
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Aug 3, 2010
I've had to do a system update to my phone as it completely locked itself after too many unlock attempts in my pocket and I didn't know my google account. Basically, before my update I had a Satnav app, that I'm pretty sure i didn't download but was on my phone from stock (but I might be wrong). I think it was called Navigation, and it had an update recently that allowed it to have vocal commands, i.e. "Turn left in 100 yards" etc. It had the same blue arrow that the Google Maps Navigation had as the app icon. It's useful to me as I'm a delivery driver and when you get near to the 'target' house it shows a picture of which house it is, it's really accurate, and has that satellite layer on it that helps out too. I really need this app back and have been looking (both on the marketplace and on the phones memory) for it for a while to no avail.
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Sep 24, 2010
A friend is having trouble with the 2.2 OTA, he lost his phones ringing ability, I was gonna suggest a factory reset but he thinks VZW said this will cause him to lose data, like all his apps. Is this correct? If so is there a better solution to try first?
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Feb 15, 2010
When viewing sites with a lot of Flash ads like GameFAQs I get an annoying popup telling me that I have lost the data connection and the page could not be loaded. Only the ads are not loading, but I'd like a way to ignore or fix this.
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Aug 29, 2010
I recently factory reset my device and lost data, and even 2 hrs on the phone with tech support from both verizon and HTC cant solve it.
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Dec 2, 2010
I got question from SE PC Companion if I wanted to update. I updated, and followed every step. But when I restart my X8, I've lost all data, and I still got android 1,6. The Backup app wont Recovery my data, even if I saved it.
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Feb 25, 2010
I went to check my call log this morning and noticed it was completely empty. Not too big of a deal but still somewhat of a hassle. Then as I started getting calls throughout the day, I noticed that all of my contacts had their ringers reset to the default ringer instead of their custom one. I haven't seen or heard of this problem anywhere else. I know people have had their messages completely wiped but this seems to be only Phone data.
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Sep 9, 2010
My documents show up in the goggle docs app, however when I click it to open the document is blank. This is the case for every document I have. I just checked on my home computer and it's still there, however why doesn't it appear on my phone? I even went to the Google doc website on my phone and every document was blank. I tried restoring w/ titanium and didn't have any luck with that. I tried opening the application and clearing data, however after reassigning my accounts I still had blank documents. The title of all 15 documents shows up, but it's all blank
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Apr 13, 2010
webview caputured data get lost while save in a thread.
CODE:...............
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Jun 30, 2010
So I recently rooted my phone and switched to the Kangerade 1.1 rom running a chevy kernel. I pretty much have no issues EXCEPT for the fact that maps wont function unless I am on wifi. Once I am using 3g I just get data connection lost, and then it loops....I am using version 4.3 of maps, my wife's phone is also rooted with kangerade using a p3 kernel but with maps 4.2 and she gets the same results.
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