HTC Droid Eris :: Cracked Screen - Replacement Possible?
Feb 6, 2010
My daughter dropped her new Eris and the screen cracked. We were supposed to have the insurance, but when Verizon switched her from her old phone to the Eris they removed the insurance even though we told them we wanted to keep it. Of course she dropped it 32 days after we got the phone so we can't add it back on.
We asked if we can add the insurance back since it was Verizon's fault and they just said nope, but they did apologize. Which is no help at all! Is there a way to replace the screen?
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May 15, 2010
My Eris screen is completely cracked. I bought a new one now I'm trying to figure out how to replace it. I took off the back panel and noticed 4 screws in the corners of the phone. They seem to require a special kind of hex key allen wrench. Does anyone know if this is the first step in replacing my screen? If so where can I obtain these odd looking allen keys?
I have heard rumors of DIY videos on youtube, but havent been able to dig any up. Also, I've heard something about heating up the phones screen with a blow dryer and letting the glass get hot enough for the glue to soften...but im not about to try that without some serious second opinions.
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Aug 30, 2010
My phone took a tumble down the stairs and screen cracked in a lot of places, but still usable.Should i backup all my apps using astro ? Also, all my contacts are phone contacts, not gmail contacts, will HTC sync application help me backup my contacts and restore them? I haven't replaced an HTC phone yet so please forgive my innocence. I'm a converted BB user and now never going back to anything but Droid. Also, will i be receiving LCD screen instead AMOLED screen? Is that the rumor ?I do have insurance, i'm sure it will cost me more than 50 bucks to replace it. Prob 100$ right?
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Dec 12, 2009
My wifes screen cracked on her Eris. And get this......it was from wiping it off on her shirt. She simply wiped it on the front of her shirt and now there are like 4 long cracks from the bottom right up to the top left. You can see some liquid seeping out also. She didn't wipe it hard, either. I'm wondering if the Eris kind of "twisted" while wiping and that caused it to crack. Now if you twist it a bit it creaks.
The cracks seem to be on the interior of the screen, and you can't feel them on the face of the screen.
Is the Eris that delicate that the screen can crack wiping it on your shirt? Very dissapointing. I suppose I'll have to end up dishing out $89 for a crappy refurbished one from Assurion. I'll take pics when I can.
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Feb 23, 2010
So through a weird assortment of events i managed to crack the screen on my Eris. But this is the trippy part, I didnt break the glass but the touch sensors underneath. So now i am unable to use the menu or home buttons and the entire left part of my screen and more. I am unable to unlock my device in anyway that i know(menu button, the slider). Is there any other way to unlock it? I now have 11 unread texts and 4 voicemails that I desperately want to view. Oh and I know some of you won't be happy about what I'm about to say but.... I took the leap to the moto droid. I had the chance to get it on a 1 year because I didnt get insurance and I went for it. I will really miss my Eris but the keyboard lag was just killing me.
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Mar 13, 2010
As wondering if anyone knows where I can get a glass replacement for the screen of the eris. I dropped it today and I don't ant to have to pay $90 to get it replaced. Could the guys at Verizon maybe repair it or htc?
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Oct 6, 2010
I bought and installed a new screen (digitizer) in my Eris. The install went very well but now the proximity sensor doesn't seem to work properly. Most times when I place a call the screens goes blank and won't respond to any button inputs, Once the other party hangs up I get the screen back. But even this is erratic at times, not often, with the screen staying on all the time.
I installed Screebl Lite to force the screen on all the time and it works most of the time but seems to have a hard time figuring out the proximity sensor too.
Is there something I could have done to screw up the sensor when I took the phone apart? Everything else is working fine.
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Jan 21, 2010
I just found this on gizmodo this morning. Slide Screen is a new home replacement app that "creates a meaningful hierarchy out of a your information". It's really quite awesome. I went ahead and bought the pro version. I've only been using it for about 2 hours or so, but if you enjoy organized information, this is fantastic.
Link to Slide Screen website: Slide Screen by Larva Labs
Link to Gizmodo post: SlideScreen Android App Replaces Homescreen With Beautiful Information - Slidescreen - Gizmodo
FREE Version (Contains ad on bottom):
YouTube Video:
YouTube - Quick Look:
SlideScreen by Larva Labs
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Nov 4, 2010
I need a replacement screen for my HTC Eris. I dropped the phone but it still works, the screen just looks like a spider web.
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Jul 28, 2010
I have the original Droid. I take very good care of it, but I needed to have the phone with me while I was at the gym last night and it fell out of my pocket and the screen cracked. It still works but the screen obviously needs to be replaced. I weep quietly every time I take the phone out of my pocket now to use it.
However, I have the Best Buy Geek Squad Blacktie Protection plan on the phone - the one for $10/mo. I am getting conflicting information as to whether they are going to take my phone and replace the glass or if they are just going to supply me with a new phone. I'll know more when I take it in for service.
My issue is this, I am rooted running a custom Froyo 2.2 ROM. Should I unroot and dial back to 2.1 before I return the phone or should I just bring it in? Has anyone had any experience with this one way or the other?
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Oct 24, 2010
I dropped my droid for the last time. The screen finally cracked. I can get a new droid (like new) that is backodered or get the droid 2. Was wondering what crackdowns think and should I push to get droid x. Am leaning towards droid 2.
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Jul 20, 2010
The screen (near the menu button) cracked and broke off my Eris exposing the circuit board. I am sure in no time, it will quit working or get worse and since I use my phone for business and pleasure, it has to work all the time. I did not purchase insurance on the Eris. The Eris is about 13 months old and I am on a two year contract.
I stopped by the Verizon dealer at the mall and the guy told me he could offer me a one year extension plan, sell me the Droid X for 299.99 and I would get a 100.00 rebate.
I then came home and called Verizon on the phone and the nice lady told me that all she could do was sell me a phone at full retail 529.00 or something with no contract extension discount.
Dose the local Verizon dealer offer sound like the best bet, or should I try a different approach?
We have two phones and three numbers (one is an Onstar number) with Verizon and have been with them for about five or six years.
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Jun 23, 2010
Hey everybody, I've looked for an answer on here, but to no avail. I tried to root my replacement Eris with 1.5, and HBOOT 1.47. Everything was going well until it got to the point of making a recovery, which for some reason, my phone wouldn't let me do. Infuriated and frustrated, I followed the steps to go back to 1.5 to a tee. However, I miss Vlingo so much, and i went to install the OTA 2.1, and it aborted the installation. I now have HBOOT 1.49.2000, so does my phone basically think I have the 2.1v3 leak, or am I just flat-out screwed? Done multiple factory resets, etc. and they haven't helped either
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Aug 26, 2010
Was just thinking about replacing my Eris, and was wondering if the Incredible would be the logical step up from the Eris. I like the Eris a lot but there ARE a couple things that I think I'm getting tired of. First is it's slow most of the time, and second, the camera is just not living up to my expectations. Anyone have opinions on this?
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Jul 13, 2010
Dropped the phone for the first time from my pocket the screen ends up being completely cracked. Didnt get insurance and i am past the 30days.
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May 11, 2010
I just cracked my screen pretty bad on my Hero. I have Cellular South and am wondering which screen I need to buy. I've looked around and it seems that there are different ones.
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Jul 15, 2010
Today I noticed a crack In the glass extending from the left side of the optical track button to just under the home key. Phone was never dropped and always kept in the bodyglove case! Have no idea how I got there and verizon wants me to file a claim and won't warranty it !It appears to be a stress crack from where the hole is in the glass to allow the optical button to be Installed.
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May 22, 2010
I was going to get my son from the bus stop and dropped my phone about 2 ft on to the driveway. The Screen is completely shattered. The phone still works but I'm kinda screwed at the moment. I got Wirelesszone insurance and left asurion cause they told me it was cheaper, covers water dmg etc.. They didn't tell me is there is 30 day waiting period and i got the phone may 5th. I been looking online to see if i can find a new glasstop and replace it myself but i only found 1 on ebay for $125 and takes 2 weeks to arrive from China. I can wait until my 30 day waiting period and make a claim and pay $75 deductible, but I really don't want to have a shattered screen for 2 more weeks.
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Jun 26, 2010
I've had my HTC Aria for less than 4 days and handed it to some girl and she dropped it. Well the glass screen shattered and I was curious if there is anywhere I can get a replacement for it yet? Incase anyone is curious about the drop it occured from less than 2 feet off the ground. I was in a booth when she handed me the phone and she let go of it before my hand was near. The top left corner was where the impact first hit, and is where the majority of the screen is cracked.
http://i912.photobucket.com/albums/ac325/DarkestMidget/HTCPhone.jpg
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Nov 9, 2010
Iv had my white HTC evo from the day it came out and i babied it like my son. i never let it drop or hit anything. just now at work i dropped it on the floor and the screen cracked like a huge spider web on the entire screen
What do i do ? i have full sprint insurence. i go to sprint and they give me a new one ? will i get the white one or the normal black one ?
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Aug 1, 2010
Does anyone know where I can find a replacement microphone for my girlfriends Droid eris? I've been looking around but haven't found anything. Wasn't sure if anyone here knew of a place I could get one.
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Apr 13, 2010
I had an issue today where I took the phone out of my pocket to check the time and it was powered off. I went to turn it on and no skateboarding-robot love. I thought the battery might have died, but one hour and two different chargers later, it still did not turn on. My co-workers Eris was the test subject for the battery and other components. It would not turn on at all and there was no charging light showing, either.
I called Verizon and I should have my replacement device on Thursday. Until then, I'm rocking (if you'd call it that) a Blackberry Tour. It feels weird. Other than Google Voice I doubt I'll even install any apps....
I wonder if I'll get one with 1.5 and I can root it. I had already installed 2.1v2 on it. I am excited about rooting, wifi tether, and so on. There's some great ROMs out there. I actually hope it does NOT come with 2.1 already. I'll fill all of you in!
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Aug 18, 2010
I received a refurb for the one that bricked and the screen on this thing is driving me nuts. It clicks like a BB storm when tapped, it opens in my pocket. Heck the screen will shift almost 1/4 inch from top to bottom. I liked my old Droid and after almost 9 months of use it was still tight.My question is, did quality control miss my first or second Droid and will Verizon give me grief if I complain about it?
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Aug 15, 2010
I tripped walking down the street with my friends today beyond skinning and cutting up my arms and knee's and getting road rash the fall also took a nasty toll on my incredible. It cracked throughout the screen and it is slowly turning a greenish tint color around the cracks and throughout the screen. It is becoming completely unusable. I got my original droid incredible back in may and I just received a like new replacement a week ago. I do NOT have insurance. What are my options here? I have also invested over $170 into this phone through cases, extended battery and micro SD card.
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Nov 30, 2010
I dropped my naked epic onto the concrete screen down from about 3 feet. I missed my pocket I was just wondering what my options maybe as far as getting it repaired. I do not have TEP.
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Oct 11, 2010
So I cracked my screen and just need to know how to go back to the stock rom and unroot so if Verizon agreed to replace the phone they won't know I tried to mess with it root-wise. If anyone has done this before please post your experiences. My friend cracked his screen twice and had a rooted phone and had it replaced twice, so I know it can be done.
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Sep 8, 2010
I cracked the screen on my incredible and hope to be getting a replacement soon. Is there a way that I can take a backup of the phone without seeing the screen? I can see some parts of the screen, but not all.
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Apr 19, 2010
Does anyone know of any good home replacements on 1.5? I've only used sense, home, and slidescreen, none of which I am super happy with. Helix Launcher looks great, but I think is only 2.1.
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May 18, 2010
I know there have been a few threads on home replacements but I ran across one the other day (don't know if it's been mentioned here before) called LauncherPro. It is by far the fastest most stable home replacement I have ever used. It is in the market so I suggest you check it out if you are looking for something different!
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Dec 16, 2009
Well, it was bound to happen. Dropped my Eris getting out of the car last night. Sitting on my lap, forgot about it, stood up, and heard it hit the pavement. The battery door got some scratches, luckily nothing else happened.
Does anyone know any sites that are selling OEM battery replacement doors? I might try to go to Verizon today and see if they have one, (highly doubt it) because these scratches are killing me.
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