HTC Desire :: Phone Stopped Getting Internet Access / Got Network Error
Nov 1, 2010
I am on a debranded Orange handset running Android 2.2. Had the phone for around 4 months without issue. I went to London last weekend and started noticing problems with the mobile internet. I was largely relying on it to get me around but the mobile internet is playing up. Even if I have H or 3G signal, my phone has suddenly stopped getting internet access or i get network errors. Nothing has changed on my handset and I usually get good signal wherever I go. I'm currently in work where I always get 3G symbol. I have the 3G symbol now with both arrows animated yet my web browser won't load anything and the market place just says I have no network access. Could this be something to do with the Orange/T-Mobile merge? Or has my phone died on me?
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Sep 13, 2010
Is it possible to create a sort of wifi lan network (i.e., make the captivate work as a local area network router without internet access)? this could potentially be useful: quick filesharing, improvised LAN for games, etc...
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Apr 21, 2010
My htc hero seems to have locked up trying to access the internet the green bar has stopped about a tenth the way across the screen dont know if its the phone or network ican still send texts and make calls I'm with 3 any ideas of a fix/reset or a way to determine if its the phone or network.
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Oct 8, 2010
I just got an HTC Desire that was locked to Telus (Canadian Carrier). I have read that numerous people are using it on Rogers network. From the day I got it when I put my rogers sim card in (the right way) it said "No SIM card in phone" so I could not enter an unlock code. Thinking the SIM was defective went to Telus and tried one of their sim cards and it worked fine, then I went to Rogers thinking it was a problematic card. We tried 4 cards and none of them worked. I then went to Bell (another canadian carrier) and tried their sim card. It worked as well but said that the phone was locked. I purchased an unlock code from the internet which worked. Now the Bell sim card works as well becuase the phone is unlocked. I put my Rogers SIM back into it and it still sais "No SIM card in phone". I also tried a SIM from a european company and it did not work as well. This HTC Desire works on the same 3G 850/1900 GSM that Rogers uses.
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Sep 29, 2010
I had contacted 3UK about my constant week signal.They told me to upgrade to latest software.1.22.771.1.WTF I am on 2.10.45.2, surely this is the latest? anyway, they are ringing back.In the mean time, should i try a sim from another network? My phone is sim free and unbranded so trying my orange or tesco sim? The only thing, would it mess up all my settings?
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Sep 30, 2009
What are the settings required to access network for those who dont have ADSL connection?
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Oct 30, 2008
Any of you receive the following error when trying to access the Market?
=========================================
Attention
-------------------
A server error has occurred.
Retry, or cancel and return to
the previous screen.
[Retry] [Cancel]
=========================================
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Jul 15, 2009
Until two days ago, my magic connected to my home wifi fine. Suddenly, it stopped connecting. It does show the wifi icon as if it IS connected, but whenever I open up the browser, or the market, or meebo etc. it acts as if it's not online. The market, for example, tells me that "A network error has occurred."Curiously, I do still get gmail notifications (I don't think that happened through my provider today, cause I'm on pay-as-you-go and all out of cash). My router is an awful BThomehub 2.0 which I can't change for a number of stupid reasons. I tried changing the channel on the router but no luck. Whenever I try to connect through using WeFi Connect, it tells me that it can't verify the connection. The only two apps I have which can fiddle with the wifi settings are the wifi on/off gadget and the aforementioned WeFi Connect, both of which I had when my wifi was still functional. Once again, I did not change any settings at all either on the router or the magic when my wifi stopped working properly.
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May 13, 2010
I' ve been using a lot my Desire these days and absolutely love it.I surf the Internet a lot and just wanted to make sure if I get it all right:
1. If I only use the Mobile Network Internet on my phone that means I am using the Internet my provider (Orange in this case) gives me per month. I have 1GB limited Interned each month and therefore surfing the web through the Mobile Network option means I am draining from that 1GB limit.
2. If I only use the Wi-Fi Internet (when Mobile Network is OFF) on the phone that means I connect to (in this case) my home Internet router and use it to access Internet and therefore do not drain any of the 1GB limit I have per month.
Is that right? I use Internet a lot and don't want to end up paying huge bills to Orange.And last question- what happens if both options (Mobile Network and Wi-Fi) are turned ON? What Internet will I be using- Orange's or the one from my home Internet router?
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Aug 18, 2010
Ive tried turning the phone off and also removing the battery but still no luck. It still says ''turning on'' when i go into settings.I dont no if theres something wrong with the phone as i don't think its the network because i can still make calls and the bars are stuck on two.I'm on orange and they normally have good reception/network.
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Apr 15, 2010
Excuse me if this is due to my poor understanding of mobile internet.When in my office at work the signal bars on my phone will be either 2 or 3 out of 4. The 3G icon is also present.When, For example, I try to go onto the Market the connection seems very poor. The 3G icon will get the arrows showing that 3G data is being transferred and sometimes it will drop down to a H icon.I then get the message "A network error has occurred, retry, or cancel and return to the previous screen".This happens with all other apps, internet etc as well.I bought the phone with a orange PAYG from Carphone warehouse and put my Orange Monthly pay sim in.When I am outside or even in a different area of the office the internet works fine.If my phone was showing 1 bar and no 3G icon I would accept that it is just too bad signal in the office but as I have nearly full signal and the 3G icon is there another problem?
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Jul 11, 2010
Recently purchased the Desire and am happy as larry with the purchase. One small problem. It would appear it has issues with my networks APN settings. I'll it admit that I'm a little puzzled after staring at the APN settings for a while and adding the ips etc still not getting any luck. 2degrees (my provider) have attempted ota delivery but no luck. Here are the settings:
WAP Gateway Settings
WAP gateway IP: 118.148.1.118
WAP Gateway Port (WAP2): 8080
WAP Gateway Port (WAP1): 9201
Homepage: 2degrees Mobile Portal
APN: 2degrees
MMS Settings
WAP Gateway Port (WAP2): 8080
WAP Gateway Port (WAP1): 9201
WAP gateway IP: 118.148.1.118
Homepage: http://mms.2degreesmobile.net.nz:48090
APN: mms
Internet Settings
Homepage: 2degrees Mobile Portal
APN: internet
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Jun 8, 2010
If I go into widgets, then settings, is the mobile network widget a turn on turn off Internet. Don't want to mess with phone & mess it up without knowing first.
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May 7, 2010
If I only use my home wi-fi to access the internet on my Desire does it still count toward my monthly download totals or is it completely free.
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Oct 25, 2010
I had my mobile unlocked from the T mobile network, so i could use my three sim card in the HTC Desire. However the sim works fine making calls, and using the wifi, but I cannot access the mobile internet. Three have told me the mobile is not compatible as it is not a three phone. Can anyone please assist? When i boot up the phone T Mobile branding appears, has this got anything to do with it.
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Aug 16, 2010
I am riding solo on my my monthly free Internet allowance. I get 500mb n Ive only got 36mb left for the rest of the month! So basically i wanna freeze all Internet access, except through the browser and my email (which updates every hour). Is it possible to block all other Internet access?
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Aug 23, 2010
I don't have a SIM inserted. I have firmware "2.1-update1". If I connect to WiFi and go to system software updates it says "there are no updates available for your phone". Do I actually need to be connected to a network to update to froyo? I'm in Australia.
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Jun 14, 2010
Having been optimistic that I would finally be able to use all the fancy bits of the internet with my Desire, I find myself somewhat nobbled. I am particularly interested in using the BBC site - but I can't access any audio, video or iplayer from my phone. Beebplayer worked once, literally, but can now only access radio stations. I have done some reading and understand that:the BBC haven't yet released a proper Android app. the Flash lite that comes with 2.1 may not work with everything, some people have found incompatibility issues with T-mobile. I appreciate that BBC is not the only fruit, but for a user of a multi-media phone, I find it crazy that I can't use their site properly. I don't appear to be able to access any live TV or news streaming elsewhere either. My phone is not a fashion accessory - I bought it because I wanted a phone and reliable and quick access to news (in different forms), without the premium of an iPhone. It's so frustrating, I feel like I've bought the wrong phone, even though I know it's not really the handset itself that's the problem! After all, it is marketed as having Flash and being more than able to cope with multi media on the internet. but apparently not for everyone. Whilst waiting for Android 2.2, the BBC, T-mobile... or whatever else needs updating. what can I do?
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Sep 2, 2010
I have a HTC Desire on o2 pay as you go. At home I have a E signal, sometimes 3G and everything works fine. In certain areas I get a H signal which works great. Here's were my problem lies - At my workplace I get a H signal but can't gain access to the android market, browse the Internet or use Facebook etc. Has anyone else experienced the same problem or have any ideas on how to fix this?
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Sep 16, 2010
Just got my new HTC Desire today and my mate sent me a mms message but when i try to get it i cant.
I get an error stating
Quote:
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Nov 6, 2010
I'm on Orange with unlmited internet. Web pages just takes ages to load and sometimes shows connection error even with 3G or H signals available. What could be the problem?
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Nov 22, 2010
My wifi hotspot only works the first time i used it and after trying to connect it again after a few days, my laptop is unable to access the internet when using wifi hotspot.
After trying to connect, laptop says connection unsuccessful and has only limited internet access- which means i can't access my internet at all T.T
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Oct 11, 2010
Is anyone else experiencing this annoying error regularly when trying to use the Market ?
"A network error has occurred. Retry, or cancel and return to the previous screen."
I've been getting this for the last few weeks both on wifi & 3g, always when I have good connectivity on both voice and data.
I can see a few posts about it on the net going back to last year (none with any solutions) but I just wondered if it's affecting people on-mass (if so then it's obviously a network issue as it says).
I can usually hit Retry a few times and it eventually works but it can take several attempts.
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Jul 28, 2010
I have had my HTC desire for about a week now and can't access any youtube videos. I can select a video to view and it looks like it's loading but after serveral minutes the error message 'Sorry no network connection right now, please try again later' or 'Sorry, this video cannot be played. this video is not available'
My internet seems to be working although it seems very slow (thought it should be alot faster). Is there something I need to set up to be able to view the videos? I've tried using the youtube widget and also using Dolphin HD but with no luck.
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May 27, 2010
My phone has worked without a problem till last nite. I had a few texts and calls early eve with no issues at all then later on when I tried a text it kept giving me a 'message not sent' message? At first I thought it was an Orange issue so didn't worry too much but this am it's still the same? On doing a bit of investigating I have found I can no longer make calls either. If I try it it doesn't even get too a dial tone it just beeps and returns to the initial call screen.
The phone is showing full signal strength? When I go too call settings>additional settings it shows 'network or SIM error'. I have put my SIM into another phone and it works fine and another SIM that I know works into my Desire and have the same issues so it must be the handset. What do you lot suggest? If I do a factory reset will I loose all my photos etc. from my memory card? Or could I just un-mount it and then reset?
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Nov 6, 2010
A) The data network access doesn't work anymore. B) The touch screen is not responsive freezes a lot.C) The text messaging freezes then sends out 20 of the same message.And I have done numerous battery breaks.
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Jul 11, 2010
I have been pulling my hair trying to read forums and find the correct solution to my issue. Whenever I connect to the computer whether its on "charger only", "disk drive", or whatever, it still doesn't allow me to access my SD card.I've tried the following:
1. uninstalling doubletwist
2. connecting, going back from charger only to disk drive.
3. ejecting the removable hardware and switching from charger only to disk drive and still nothing.
If anyone can help me, I would greatly appreciate this.
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Jul 5, 2010
I seem to be seeing an issue with the data network access on the EVO. When it happens none of my applications get internet aceess and my mobile network status says "turning on". The only way I've found to fix it is to pull the battery. Any one else seeing this? If so is there a better fix than pulling the battery?
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Oct 17, 2010
I'm having a problem with my internet connection on my SGS. It used to lock to T-m*bile, I unlocked it lastweek then use L*bara instead cause got free internet service hehe. somehow, everytime i try to use internet service it says unable to connect to internet/ network unavailable. but I tried the simcard with another phone and it was working. some friends suggest me to re-unlock it. but i donno how to re-unlock it.
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May 25, 2010
I've extended my wireless network to cover some weak areas in our house. The original wifi router is in my upstairs office, but gave poor coverage in some downstairs rooms, so I set up an "extended service set" wireless network with two access points, the original router upstairs and a Solwise homeplug WiFi extender extender downstairs (with a powerline link between the wireless router and the Solwise wifi extender), each using a different channel but the same WPA password.Every other wireless device in the house works happily between the two, but my Desire only seems to want to log on to the main router and defaults to mobile internet access in the 'difficult' areas. It seems to repeatedly try to get an address from the network downstairs, but reports 'unsuccessful' and keeps retrying.Any suggestions?
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