Sony Ericsson Xperia X10 Mini/pro :: Unresponsive Touchscreen When Connected To Pc Companion / What To Fix
Sep 26, 2010
I'm having a "mini" problem with my x10 mini pro. When pc companion detects my phone and prompts me to tap the notification tab the touchscreen freezes! eventhought im tapping the connect to pc nothing happens..what can i do? i can't complete my connection to pc companion due to this hiccup..
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Dec 1, 2010
While charging my X10 mini pro, the touchscreen becomes unresponsive. This happens when I connect to PC or power outlet.
Everything else works fine. All the 3 hard keys work. Touchscreen does not work even a little.
When I get calls, I cant attend. I cant even switch off as I have to tap the power off button shown in the screen.
Everytime I charge, I have to remove the cover and pull the battery.
Do know what to do. Having the phone for a month and I have this prob from start.
It leaves me red faced in front of all my friends as I have to pull battery everytime I charge. Very pathetic.
Alteast is there a way to attend calls without need to move the slider?
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Nov 27, 2010
I've got a Mini Pro and the operator is T-Mobile. T-Mobile only approved the update yesterday so I went to update it via PCC after updating PCC and Backup And Restore.Before I started updating, I backed it up. Now I started the updating process and I was on step 2. It asks me to remove the USB cable from the phone and turn it off. Then insert the cable back in WHILE holding the Back key. When I do this, nothing happens except PCC tells me that they can sense a Sony Ericsson phone. I've tried doing it more than 5 times and it's the same thing over again.
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Nov 14, 2010
I checked PCC earlier because other people had successfully updated to 2.1 but it said mine was fully up-to date when I had the phone connected. In the settings, I have it set to check for updates everytime I connect the phone, and when I check for updates via the handset it says there's an update available and I should check PC Companion.I did an update anyway, even though it said my phone is fully up-to date to see if that would put 2.1 on, but it's still at 1.6.any idea why PCC is not prompting me?
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Nov 29, 2010
I got the notification on the new software update and it says connect to a PC to receive it. Then you get told to download this PC companion. So I have done. Then I notice it says no phone connected. So I click how to connect I then get to stage two and it says connect usb cable to your computer and then to your phone so I do that and nothing happens. I wait 30 seconds and nothing happens I disconnect my phone and connect it again and still nothing happens all its doing is charging my phone. I've done it over and over again and nothing happens.
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Nov 1, 2010
I have a new x10 mini/pro and I cant find the link on my phone to "Install PC Companion".
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Nov 3, 2010
I have problems updating the toy.
Pc companion don't want to "install or start the updating components" as it says in a little message box hitting up.
i have tried several times but nothing changed.
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Oct 12, 2010
I've had my mini pro for 3 days now and i've experienced this problem since my first initial charge.
It seems that the touchscreen does not work once i resume from standby. The keys work and so does the keypad but the system doesn't respond when i touch the screen. At first I thought it was because the phone was charging and so it doesnt operate whilst charging. However, i've encountered this problem 4-5 times with the phone discharged. The only way i can get around this is by removing the battery and putting it back in, which restarts the phone. I don't think this is normal and i've consulted with my friend who has the same phone and claims he has no issues with it so far. So what is going on here?
2nd time- phone was on standby around 3 hours
3rd time- phone was on standby 8 hours
4th time - dont remember
5th time - 10 mins (ridiculous -.-)
Im thinking it may be a phone issue and not the battery (since all the keys work except touchscreen). Also, this DOES not happen everytime phone is on standby. It acts faulty whenever it wants which is very irritating. If anyone is experiencing the same problem pls dont hesitate to post your ideas. I love this phone very much but this problem is leaving me in doubt.
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Nov 16, 2010
I want to install some applications from the Android market, but every time my X10 mini says the download/installation failed. I tought this was related to a glitch in the software so I wanted to restore the settings by means of the PC Companion, however this also crashes and only returns the sony ericson support email ...
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Oct 21, 2010
when i try to download settings it shows PLEASE ACCESS WWW.SONYERICSSON.COM FROM YOUR COMPUTER'S BROWSER TO GET CORRECT SETTINGS why is it happening.
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Oct 10, 2010
I just bought the Sony Ericsson Xperia x10 Mini Pro. I have a problem with the memory stick. It says it's connected and everything, but it also says it's empty. Main point being; I can't get the memory stick to work. I use the default memory stick (2GB), the one that came with the phone.
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Nov 25, 2010
Can I Tethering on my phone with the USB cable connected on mij PC, and how?
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Oct 13, 2010
i cant send or receive media with other phones help getting paired but not connected
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Feb 19, 2012
I couldn't use the phone while charging (solution maybe not 100% accurate naming, because i'm using german windows and am just translating it).
- control panel
- system and security
- energy options
- energy saving plan settings
- change advanced energy settings
- usb settings
- settings for selective usb energy saving
set both to deactivated
-> finally the touchscreen is not lagging anymore
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Sep 15, 2010
I was surprised that SONY is not providing a software which enables the user to sync the Xperia X10 mini pro directly with your computer (e.g. Outlook).
After wasting a lot of time I generated an account at Sony webpage and managed all my accounts including "birthday" but now I found out that the
phone is not creating a corresponding calendar entry and therefore my phone is not reminding me for any birthday.
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Nov 26, 2010
I am with Xperia X10 and I know that there has to be an update! At least when I connect the phone to the laptop, that's what my PC Companion is telling me. But I can't go past the plug the cable and hold the back button. I tried both the companion and the update service but I can't go past the plug in and press back buttons. If I hold it for a longer period of time, the phone just turns back on!
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Oct 9, 2010
I don't know if this is a stupid question but I really need an answer. Is there a PC Companion equivalent for Mac users?
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Sep 12, 2010
I tried to update (with pc companion) my xperia 10i. First part is going oke, but after switch the xperia off and on nothing happens ....all the security software is off so thats not the problem i think.
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Oct 6, 2010
Please is it possible for me to browse the internet on my pc using my sonyericsson xperia x10 mini pro. Dont know how cause the phone doesnt support Pc suite, only Pc companion, and hence I dont know how else to do it.
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Nov 2, 2010
I need help syncing my xperia x10 to my PC Companion through BT. Pc is able to detect and install the drivers but I keep getting an error message on my PC Companion saying my phone, is not able to connect through bluetooth at the moment. Tried rebooting pc, reinstalling PC Companion, still nothing.
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Aug 17, 2010
I tried using the the latest SEUS and pc companion but I always got this error in vista "SEMC device driver failed to install, cannot create a file that already existed" whenever I press hold the back button ang connect the usb.
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Aug 26, 2010
When I insert the USB into my PC, and the Micro USB into my phone I hear a noise but no pop-up comes up on the phone asking me what I want to do.I hear a noise conformation from the phone that a USB device is in use, and the icon at the top but I don't get that list and PC Companion can't detect my phone through the USB. This was working just 20 minutes ago, but it isn't now?
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Oct 29, 2010
Sony Ericsson PC Companion software noticed me of an update today, but I get this message all the time. (se added image).I even downloaded the latest version from SE.com, ran as Admin and still same problem.Now I realize the old version is gone to, and I have no longer the Companion software.Im new at SE mobiles, and Im worried that I no longer can use my mobile on this machine. As this being my only one, I got no clue on what to do.Im also worried that Ericsson will require that I fix this myself, as Im not being any software geek I will request support from Ericsson.
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Sep 15, 2010
I am having a problem with a software update through a PC, using the PC Companion. It says that I have an installation error when it goes into step 3 and updating my phone. I posted two pictures at the bottom about the errors.
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Nov 16, 2010
I now that the new 2.1 software is out so I checked on my phone to see if I could download it. It said that I should connect my phone to my computer and download it. When I do, PC Companion says my phone is up to date. What's the solution?
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Jul 12, 2010
My X10 - I have R1FA014 and the pc companion program says my phone is up to date. How can I upgrade to R2BA020?
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Aug 3, 2010
I got the SE Xperia 10 mini and I am trying to connect to PC Companion. when I try to connect to install it it doesn't do anything what am I doing wrong? Really need some photos and music on the phone but cant seem to do anything as bluetooth doesn't work either!
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Sep 20, 2010
I was using my PC Companion software today to sync up my music and noted the Syncing link. When I started it, it brought me to a Sony website where I can store and sync contact's, calendar and a bunch of things. So it looked pretty interesting and it is free, part of the X10 package, or is it? Well it appears AT&T has stripped that option out of our phones as there is No SE Sync option in the sync section of our settings. Even if we follow the directions to do it, still no joy.
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Jul 11, 2010
I can't install the PC companion 2.00.146. i already downloaded it but when its time to install it it says "Error Number: 0x80040707. Description: DDL function call crashed: NewUI.ISGlobalSubclassDialog." i already downloaded it 5 times assuming that maybe the PC companion was not downloaded properly but again the same problem occurs.
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Dec 1, 2010
I had Xperia X8 connected to PC, PC companion shows "Update Available". W
After following all the setup instructions, system shows upgrade error.
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