After plugging my phone into my computer and following instructions for so called update from my x10 i cannot get my phone to turn back on. it simply sticks at the sony ericsson page - the instructions did state that after you turn the phone back on that the start up would take a little while but 10 hours later is little to long me thinks. i have tried charging it but no luck.
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I connected my X10 to my computer two days ago and was prompted to perform a software update which I chose to do believing it would get rid of some ongoing issues I've been having with the phone
The computer found the phone ok, then PC companion prompted me to disconnect the phone from the USB cable, making sure the battery was at least 50% full (it was), switch off the phone and wait at least 5 seconds (waited 30), then plug it back into the USB while pressing and holding the "Back" key.
All of this I did according to instructions, and the information on the screen said it was downloading the update, but broke down and stated that an unexpected error occured during installation. I was prompted to try again, which I did, same thing happened.
At this point the phone just shut down and point blank refuses to turn back on. I tried removing the battery and putting it back in, nothing, I also tried to charge it thinking maybe it was drained during the attempted update (power surge?) and again, nothing.
When I try to switch it back on while it is not connected to a charger or the computer the light flashes red three times. When I connect it to the computer it turns green for a few seconds then goes off again. Currently it's flashing red every few seconds, but will still not switch on.
My biggest problem is - if I take it in to be serviced, will they be able to retrieve my contacts from the phone memory? A backup was done but I no longer have access to this either as I had to reinstall my computer system and this data disappeared (i have a bunch of empty SE folders on my backup disk)
I'm in Croatia and support here are very, very fond of flashing the software as the easiest way out and swearing blind there is nothing they can do to keep the data - if nothing else I'd appreciate feedback from anyone else who has experienced this problem and got their phone back with contacts intact so I can argue more coherently when I take it in to the store tomorrow
I honestly don't care about any of the other data than my contacts, the rest is replaceable, but I have no way of contacting a lot of the people to get their numbers again.
Is there an easy way to turn 3G on and off on the Xperia X10?
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View 2 Replies View RelatedI raised over and over to your Accredited Service Centers here in the Philippines namely MemoXpress and Semicon. I already escalated a lot of issues but they were not able to fix all of it and they just replaced my phone with new Xperia X2 phone not just once but twice. Unfortunately, some issues are still open and haven't fixed yet. See issues and recreational steps below.
1. Backlight is ON even the phone is turned OFF. Keep open any media file (i.e. picture, video, so on) >> Turn the phone off >> Backlight is still on
2. Battery is drained when the battery is removed and inserted it again. Turn the phone on >> Turn it off >> Remove battery >> Insert battery >> Turn the phone on >> Battery is drained..................
too any one who has updated to 2.1 is there an option to close the slidy thingy bar to unlock the phone. I have a password on mine so I dont need that bar.
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Why do the menus seen different to other phones (more complicated)? is it just the phone or is it what to expect of Android phones?
Simple things like message ringtones menu, what are they called now?
I found out today that three have released 2.1 but when I tried to update using pc companion it just stops and nothin happens after I have done the steps were I have to turn phone off wait 5 seconds an all that stuff. What do o do?
View 1 Replies View RelatedDo it on your phone and it will update.
View 49 Replies View Relateddoes anyone know if i can update an white Xperia that is unlocked?
View 4 Replies View RelatedI have a X10 mini. And when i try to update it I get the message "U phone already have the newest software"
I live in Denmark, and my friend with same phone and tele company have no problem updating. What I'm I missing??
I recently swapped my own X10 for a HTC Desire for a multiutude of reasons I won't go into, but my GF kept her X10 in anticipation of the 2.1 Update. She has updated the phone now, although it did take two hours and kept failing.
Anyway, she is happyish with the phone, but I still feel guilty, as it is so terribly slow, and I recommended the phone to her in the first place.
Anyway onto my question. If anyone has a HTC Desire and an X10, they may have more insight, but basically, the X10, after the update, is really slow.
I have sat my Desire side by side with her X10, and tried to do simple tasks, like go into settings, or load media scape, or add widgets, etc, and the X10 is sometimes seconds behind the Desire. I am hoping this is due to a bad install of the update but am not sure.
Everything seems to lag, pressing settings, going into the app drawer, loading the messaging app, and it doesnt always take the same amount of time to load things either. Sometimes going into settings comes up instantly, other times it takes 5 or 6 seconds. Things just seem to hang for no reason. Even scrolling the app drawer and settings screens up and down seem laggy.
We both have launcher pro installed now too, as I find it to be an amazing launcher, but the X10 with launcher pro is again miles behind speed wise, to the point of, to me anyway, almost unnacceptable lag.
Anyway, I just wondered if anyone, hopefully with both phones too, could advise me. I dont want to advise her to do the update again if it isn't going to help. I am privately hoping it is not the limitations of the X10 that makes Android 2.1 so slow, but just a bad install, but i'm not holding my breath.
I'm not good in phone software, i just want to know can X10 Update to Android 2.1 or 2.2 now? and I'm using Android 1.6 at the moment.
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How is it done on my AT&T X10?
My X10 won't let me update to the new software at all. I've followed all the instructions, but it just says the update has failed every time. Am I the only person with this problem?
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View 3 Replies View RelatedYesterday I updated my phone Xperia x10 as per the guidelines. even phone update was completed as per the picture enclosed.
I restarted the phone is not getting restarted.
Even I did " Remove and reinsert the battery and then restart your phone. If this does not help, charge the phone. It may take up to 30 minutes before you can see that the battery is being charged.
i've found that my x10 really disappointed me even after updated.. still alot of bugs! and so slow~==... that really irritates me alot... SE pls do something to improve the phone as i can see the specification of this phone is really good just that the software sucks. and this phone is not cheap at all. cost me almost like the price of an iphone
View 3 Replies View RelatedWell, that says it all. My X10 mini says the system update must be done with a computer via SE website. But on the website, it says there's no update : http://www.sonyericsson.com/update
By the way, there's an X10 system update. May my phone be confounding them ?
I followed all the instructions on updating to Android 2.1 and I did not have any error messages in the process. When I boot my X10, I am still at Android 1.6. Worse yet, the backup/restore application does not restore everything. I have to reconfigure my main screens and the worse of it is my Touchdown client needs to be reconfigured for exchange sync and I have to reconfigure it and re-download everything again. How can I diagnose why my android doesn't update? I am using Windows 7 x64. The process looked like it was working, but I see the following in the driverinstaller_install_usbflashdriver.log file:
09:23:05 INFO SYSTEM Operating System: 09:23:05 INFO USER
Administrator: 1 (0 = No, 1 = Yes) 09:23:05 INFO DATE 11/06/10 (mm/dd/yy)
09:23:05 INFO Driver path: "C:ProgramDataSony EricssonUpdate Engine empUSBFlashDriver"09:23:05 === INSTALL ===09:23:05 INFO SOURCE: "C:ProgramDataSony EricssonUpdate Engine empUSBFlashDriverggsemc.inf"09:23:05 INFO
ENTER: DIFxDriverPackageInstall09:23:05 INFO ENTER: DriverPackagePreinstallW09:23:06 SUCC
C:ProgramDataSony EricssonUpdate Engine empUSBFlashDriverggsemc.inf is preinstalled.
09:23:06 INFO RETURN: DriverPackagePreinstallW (0x0)09:23:06 INFO
ENTER: DriverPackageInstallW09:23:06 INFO Installing INF file 'C:ProgramDataSony EricssonUpdate Engine empUSBFlashDriverggsemc.inf' (Plug and Play).09:23:06 INFO
Looking for Model Section [SEMC.NTAmd64]...09:23:06 INFO No matching devices found in INF
"C:WindowsSystem32DriverStoreFileRepositoryggsemc.inf_amd64_neutral_b6e954fd1eb08109ggsemc.inf" on the Machine.09:23:06 INFO No drivers installed. No devices found that match driver(s) contained in 'C:WindowsSystem32DriverStoreFileRepositoryggsemc.inf_amd64_neutral_b6e954fd1eb08109ggsemc.inf'.09:23:06 INFO RETURN: DriverPackageInstallW (0xE000020B)09:23:06 INFO
RETURN: DIFxDriverPackageInstall (ERROR_NO_SUCH_DEVINST)09:23:06 INFO EXIT CODE (0x00000100)09:23:06 RETURN
My phone charging port is broken. I have been unable to charge the phone and connect it to the pc. Can anyone advise if it is possible to still get the update. I have taken the phone to a few places to see if the port can be fixed but no one is guranteeing they can fix the com port.
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