Samsung Galaxy S :: Kies Connection And Losing SD Card
Aug 26, 2010
Kies is complete crap. In fact, I wish I'd stuck with my iphone now because the Galaxy is not great. Heres the latest. If I set USB connection to Ask then when I connect to PC, it asks me. I select Samsung Kies. For some reason I then get a message in the status bar saying USB disabled. Run Kies connects OK. But heres the best bit, on my phone if I go into SD card and phone storage it says both internal and external SD card are not available. Disconnect no difference. Only way to get them back is to reboot the phone. Good news is that at least it works in mass storage mode.
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Nov 26, 2010
Having waited for FROYO for a while now I was really pleased that Kies had an update which I think includes the Froyo update. I downloaded the update but my phone is not showing as connected in Kies mode. If I attach the phone in mass storage mode it is recognised!Having only just switched from iPhone to Android I cannot believe how shyte Samsung/T-Mobile have been with the software for such a great piece of hardware.I have tried rebooting laptop and phone as well as reinstalling Kies.
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Feb 4, 2014
I first noticed this maybe late last week where my phone would appear to have data (bars and the 3g/4g symbol) but not actually being able to connect to things. I'd enable and disable airplane mode to reset things and it would work for awhile.
Yesterday, I contacted Sprint about this because it is fairly annoying. While paying closer attention, I started noticing that my data worked with 4G but would not with 3G. In Settings -> More Networks -> Mobile Networks - > Network Mode: I changed it from LTE/CDMA to CDMA. When the phone rebooted, I was on 3G and the data worked. When I changed it back to LTE/CDMA 4G would work but 3G would not. I've also tried Automatic and 4G works but 3G does not. Needless to say, I spent an hour with customer support and their best solution was to just leave it in CDMA mode. When I complained that I'd lose my 4G service, the tech asked for my zip code and after a moment told me 4G was unavailable in my area. I've been using it for more than 6 months, was using it today, and have seen the sensorly maps showing 4G availability......
It definitely seems like a phone issue over a network issue because the 3G network is clearly working if I can use it when I've disabled LTE. The most annoying/frustrating issue is that the phone claims to have 3G but nothing works.
Phone: Samsung Galaxy S4
Provider: Sprint
Android Version: 4.3
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Dec 10, 2009
Okay this is starting to irk me, i've been trying to teather using PDA net through my stock USB cable, i plug in the cable the phone and computer reconize eachother i mount the cable through the notification bar, start PDA net, everything works great, i start watching a show on fox.com and get 15-20 minutes in when i get the usb device being disconnected tone, look over at the phone and it says preparing SD card as if i had unmounted it, if i try to unplug the usb and plug it back in it charges but i never get the notification to mount the cable again. I have to power off the phone and power back on to fix this. WTH is going on here, i know a lot of people were having issues getting the usb connection going but that appears to be fixed by removing and reseating the sd card, which i have done many times. I will have a perfect connection with the laptop and phone sitting still on a table when i randomly lose the connection and have to reset the phone.
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Feb 14, 2010
Moment keeps losing evdo. Then the browser will timeout on all web pages. Email will not send or receive. Sometimes when this happens, I cannot text, or make a call. When it happens you can only see the up arrow on the left. Sprint store swapped it out for another Moment, and it did it in their parking lot. A few times after this happens I have to do a hard reset to get my email working again. Typing is slowing down on here as well.
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Jul 28, 2010
So I installed Kies and not only am I unable to have the phone recognized in Kies, but it is no longer recognized using mass storage mode either. I'm running Windows 7 64-bit and this is already the second time I'm having a problem with the phone being recognized over USB. I have all the drivers installed. Is there some fix for this?
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May 31, 2010
anyone else having this problem? using 2.1 under caulkin's kernel. it seems like I can kind of overload the phone doing too much and the mobile network connection on my phone will disappear completely. this is while downloading something that may download too fast, sometimes it happens loading .GIF images too. I'll have to restart the phone to get the internet back. this happens no matter if I'm using wireless, USB or bluetooth tethering.
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May 16, 2010
My phone keep losing it signal and it keep saying "Your sim card does not allow a connection to this network"?
The problem just started this friday, im with t-mobile but im roaming on at&t towers... I haven't dropped the phone or damaged it in any kinda way...
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Aug 4, 2010
Most of the time the data connection works fine. But if I go into an area with no cell phone reception for a little while, once I come out into a full-bars area where data normally works, my data connection never resumes. Once that happens, I can make calls just fine, but can't use the internet/market/etc. The only thing that solves this problem is to go to network settings, enable 2G networks only, then turn that setting off. That is a huge pain, obviously. Has anyone else had this problem? This was happening with my old SIM, so I had T-mobile give me a brand new one, but it is still happening.
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Jul 26, 2010
I could not get it to connect at all today, but it had worked in the past, so I tried various things, including turning Kaspersky AV off - but it didn't seem to help.I tired a few other things and I think the solution may be to turn wifi off.
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Aug 23, 2010
Interesting development:Galaxy S firmware update invalidates Voda warranties ? The Register.Have many people come across the upgrade in Kies? I tried about a week ago with a T-Mobile branded one and there was no update available.
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Oct 18, 2010
Checked this morning and there is a new Kies (dated 15/10) available for download from the Samsung mobile UK site. In addition there is also a firmware update. I've installed Kies but not the firmware update yet.
Does anybody know if the firmware is 2.2?
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Jul 16, 2010
I have just bought a Galaxy S on Ebay, and I was expecting to have the traditional chinese installed instead of the simplified... I am wondering if it's possible to install an additional language onto the current os? or if there's a way to do this?
and as well, I am having problem syncing KIES with the phone... W7 64 Bit Ultimate always tells me that it fails to install the drivers.. and nothing happns afterward.. I have read the previous emails that Samsung is currently having issues with KIES with Galaxy S.. is it true? I guess we will have to wait for samsung to come out with a new version of it? I want to upgarde the firmware but now the KIES is not working, I guess the only way is to wait...
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Oct 9, 2010
Don't see quite this issue:
-Windows XP Pro fully patched to SP3 running on Toshiba Satellite P104.
-Loaded and installed Kies, direct DL from Samsung Website, supposed to be latest version as at 10/10/2010.
-When I connect the phone, I have it set to prompt for type of connection. I select Kies, and it immediately shows "MTP Application, screen flashes, shows "initializing" with 4 dots running. Screen then flashes, and it says the same thing over and over.
-Windows Device Manager shows MTP Application supposedly working and installed under "Portable Devices"
-Kies shows "connecting to device" forever, then quits and never connects to device.
-Immediately I unplug the USB from the phone (only way to quit the cycle, pressing the home screen key does not do anything) Windows immediately prompts and says "Windows has installed device drivers but they may not work until you reboot your computer.
-Naturally I reboot my computer (have done several times, and with the phone connected to various different USB ports, and checking to make sure a flawed driver is not lurking in device manager, it doesn't show one there).
The phone DOES connect in Storage and Internet mode, just fine. It only does this if trying to connect in Kies mode, or in Media Player mode.
ALSO, this phone DID connect to Kies at my ex workplace just fine, so it seems unlikely it's the phone. I never had tried to connect to this laptop, only since I lost the job and am at home for awhile. So.............. Can anyone assist me with how to get the computer to properly load the correct drivers so that it will recognize my Galaxy S?
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Oct 20, 2010
I have a problem connecting my galaxy s to my pc using samsung kies. when i press the "samsung kies" option on the phone, nothing happens on the pc. I've tried this on two computers but still it will not work! however i can connect my device using "mass storage"
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Sep 26, 2010
There is a new version of kies available 1.5.3.10093.31. I couldn't get it from the update within kies, so quite by accident I clicked on samsung widgets and it said I needed the latest version of kies, click ok to download. Am downloading right now and it's taking ages so haven't had a chance to see if its any better but will post back when I have had a chance to see. It has just finished installing and as soon as kies started it came up with a fatal error and closed down, so I think that just about says it all. Will report back later when I have had sometime to try and sort it out.
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Sep 9, 2010
If we put aside the fact that Kies has many problems and that connecting the phone through usb is a real pain I found a solution that some of you might be interested in. I wasn't able to connect to KIES a few days ago no matter what I tried. I wanted to back up some contacts etc but couldn't. Also I wanted it to work in case froyo comes out.
Anyway I found out the reason why it didn't work. Instead of using touchwiz I was using the launcher pro interface. Turned out that if I wanted to connect to KIES I had to switch back to the touchwiz interface and then connect the USB. Don't ask me why this worked but it did.. So if you have problems with KIES and aren't using touchwiz my advice is to put it back on in case you need to connect to KIES.
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Aug 22, 2010
My husband and I have just purchased Galaxy S- neither one is picked up by Kies when connecting via USB. I have tried changing the USB settings to Samsung Kies, as well as Ask on connection- no joy. Have tried another PC- no joy. Running Windows 7 v6.1.We are both on the Optus network in Australia which has insufficient knowledge of the products they are selling, as does Samsung itself.
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Aug 18, 2010
I just bought my new galaxy s yesterday and I installed all the software correctly but everytime I connect my phone and computer up via usb the screen on my galaxy keeps changing between home, idle and the usb screen. The program also never regonises that the phone is plugged in. Not sure if this is a program problem or its something wrong with the phone?
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Nov 9, 2010
I recently installed the latest version of Kies (1.5.3 or something) in order to upgrade my Galaxy S, but when ever I click the upgrade button it shows me this screen which tells me to backup all data and what not, but after clicking "Upgrade" it simply does nothing. Nothing at all. No matter wether I check the box where it asks about backing up contacts.I have firmware version 2.1 at the moment and I believe the latest is 2.2
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Nov 16, 2010
I tried to upgrade my firmware on my Samsung Galaxy S using Kies.The Firmware upgrade appears to have gotten stuck.Upgradeing firmware Do not disconnect a mobile device from the PC during upgrade process Progress Bar has "Upgrade is in progress.." and is stack at about 1/3.The phone screen shows a green triangle with Downloading... below it and "Do not turn off Target at the bottom.
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Jul 14, 2010
Do you need to sync with Kies to use the phone?
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Aug 16, 2010
I have been waiting for kies to say that new firmware is available (when it works!) and finally it knows there is an update to my JF3 - presumably JM1.
However, is says that 'this device's version cannot be updated'
My SGS was bought from Mobiles.co.uk and is using an Orange SIM and as far as I can tell it is not locked or branded.
The current firmware is
PDA ...XXJF3
Phone ...XXJF3
CSC ...XAJF3
Is this an 'Orange' CSC?
How I can get it updated?
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Sep 12, 2010
I finally managed to install new firmware through Kies.
I live in Indonesia, bought the phone from a gadgets store. The phone is unlocked/sim free/unbranded.
The original firmware code (dial *#1234#):
PDA: I9000DXJF4
Phone: Unknown <-- what the ?
CSC: I9000OLBJF4
And this is what I've done:
Downloading and installing Kies from Australia instead of Indonesia. The version number is higher 1.5.1.10083. The important 64-bit drivers already included. Installed smoothly on Windows 7 Ultimate 64-bit, but had driver problem in Windows Vista Home 32-bit. I don't bother to try to reinstall Kies in Vista again though, so I don't know if this version is really not working in Vista 32-bit.
Press/dial *#272*HhMm# (Hh and Mm is hour and minute in 24H format, 2 digits) then select the code from the list equal to "Sales Code" at the top, which is XSE (Indonesia), and press Install. Warning, this step will erase the internal SD card. Make backup first if you must. Android then began to installing "something".
After the installation from step two is completed, the phone will reboot itself. To make sure that everything is still working (no more downloaded Applications or Contacts though, everything was wiped out), I did reboot the phone once again. The phone works normally. But my phone type was still "Unknown" at this point.
Without changing any setting in the phone and Kies, I connect the USB to the phone, Kies fired up automatically, and voila! My phone was detected, and Kies also gave me a notification that a new firmware is available (I9000DXJG4). So, I downloaded and applied the firmware.
New firmware installed successfully. Works better and faster/smoother than DXJF4. GPS is much better now. Love it.
Dial *#1234# gives me this now:
PDA: I9000DXJG4
Phone: I9000DXJG4 <-- yay!
CSC: I9000OLBJG4
In this firmware, Samsung also includes an application/widget called "Task Manager", which is pretty much like those "Task Killer" apps in the market.
And now, The Buts!
YouTube (APK) is not working. In JF4 it worked well.
Android Market now can't download every item I selected, but it can show the list normally. I did login successfully using my Google account.
Samsung Kies detected the phone but now giving me this warning "The SIM card is not inserted, can't continue communication". The SIM card is inside the phone!
Samsung Kies really gives me a headache, literally. Old problems fixed, new problems arise. Anyone knows how to solve that three problems? Please?
Or, should I redo the *#272*HhMm# procedure once again after installing the new firmware?
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Sep 4, 2010
Not sure if I'm a bit behind with this one, but my Kies just offered an update to version 1.51.10074_45. Took at least half an hour to download (on 50Mb broadband!).
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Aug 7, 2010
My wife recently got a SGS and we have just tried to download Kies so that she can put some music etc on it (she has a 16GB microsd card in it). However, when we try and install Kies it gets to the installation phase and then at the stage where it prompts you what to install, I selected "instal all" and then it thinks about it and comes back a minute later with a message "unable to connect to file server".Is this a common problem people have had? We are running Windows 7 64 bit, so I dont know if there is a compatability issue? If we cant get Kies to download (and I called their support line and of course no-one answers) is there another way to get data onto the phone and external card? Will I need to buy some kind of adaptor so that I can connect the microsd card and just treat it as any external hard drive?
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Nov 18, 2010
Having just purchased my first smart phone last week (Galaxy S) I am having a complete nightmare updating to FROYO with Kies.I know this has been done to death on this and various other forums but is there any possible way to upgrade the firmware without Kies as ive been trying for 3 nights now but absolutely nothing works to get my phone to connect to Kies.I have tried every tip and suggestion from this and other forums and all result in my phone telling me its connected but Kies on my PC just spinning away saying trying to connect.I can connect to my PC in Mass storage mode and transfer files no problem but Kies is just a complete nightmare.Over the short period of time ive had the phone I think its a fantastic piece of kit and am still learning about all that it can do but am getting seriously frustrated by not being able to do what should be a simple task!
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Nov 15, 2010
And everything works perfectly! Ok i had to do a factory reset after the update (after backing up my contacts), but now it works faster, is more beautiful and of course Flash player is installed. A lot of little neat things were added as well. So i am happy and you should be too! Go update through KIES! Froyo should be there!
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Jul 19, 2010
I pulled my SD card out of the captivate with out unmounting it a land now it reads it as damaged and wants me to format it in order to use it. Any fixes without losing all my files?
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Nov 11, 2010
so i tried to upgrade from 2.1 to 2.2 through KIES this resulted in a failed upgrade, so i then tried to use Odin. unfortunately the firmware i flashed to caused even more bugs and kept restarting, So I then tried to use KIES/Odin to flash to a different firmware i now get two different errors
1. along the lines of storage is not ready - copying of default media fails
2. cannot mount a certain file - stl11. or something ?
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