HTC EVO 4G :: Dead Pixels On Screen Or Dust Particals Under Glass
Jun 26, 2010
Well after going thru 4 Evo's.they all had either dead pixels on the screen or dust particals under the glass.and i noticed either one screen was more brighter then the other an so on..well I just said hell with it an got rid of the Evo all together..I just cant take the dust under the screen issue..all off them have dust under the screen right out of the damn box..hell just walk outside in teh sunlight an you will see dust or lint under the screen..very annoying ..Also i was very dissapointed that HTC would use such CRAPPY TFT screens in these phones.I'm sorry but the screen on this phone looks like Garbage..Anyway I will just wait til Sprint comes out with another android phone..hopfully with the new SUPER AMOLED screen..my Palm Pre will be just fine for now....sorry for the rant..but its pretty sad that these phone come with so many defects/or with dust under the screen..hell I went thru 4 htc heros with the same problem DUST .......hopfully htc will get there head out of there ass an beef up there quality control.
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Dec 24, 2009
I have had my Eris for about three weeks now and noticed three dead pixels at the top where the signal is meter is. They are pretty much hidden all the time unless the phone is on a black screen. I've also noticed a few dust particles sitting in the lower right hand corner of the screen. Anyone else getting dead pixels or dust under their screen? Small issues, but irritating knowing they're there.
Will Verizon swap it out for a new handset? When i first upgraded I got the Motorola droid, but returned it for the eris. Will that be an issue if they swap out the phone, as I've already exchanged it once?
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Oct 10, 2010
My phone was completely fine since day one and when i plugged my charger a little later I noticed that there is a whole line of dead pixels going across 1/3 down the screen.... restarted, rebooted, battery pull, factory reset: none solved the problem
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Jul 22, 2010
note: this is an artist rendition because my digital camera is terrible and i couldn't figure out how to get the dust in the shot. but it looks just like this. it's a black speck under the screen that can only be seen on bright surfaces and only if you are looking at the screen head on. i'm not sure if it might be a dead pixel. i can certainly live with this problem although i'd prefer if it wasn't there.
1. is this a dead pixel or dust?
2. how do i fix this, can i just exchange it at the vzw store whenever they stop being sold out?
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Apr 29, 2010
Went into the mall where I work this morning, there's a verizon kiosk right outside my store. Pick up an Incredible. Start driving home while playing with it. At a red light I notice a bright green pixel over an orange area of my wallpaper. Indeed it was there throughout any application I used. When I loaded up the browser and went to "about:blank" (which loads a fully white screen) I was able to see it there also.
Bummer. I live 14 miles from where I work, and where I picked up this Incredible. So I head over to another Verizon store closer to where I live. I show the agent, and he agrees and we swap it. Next phone... dust under the screen, 3 particles, right out of the box!
Once more another replacement. This time a red bright pixel around the same area (lower left quadrant of the screen) as the first phone! 4th phone into it, finally no issues.
Has anyone else gotten dead/ bright pixels in their AMOLED displays? Open your browser and enter this address in. about:blank, just like that. look hard, tell me what ya find. Took me four phones to get a good one. Hope everyone else here doesn't have to go through the same.
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Sep 1, 2010
I bought 2 Epics last night was so excited! I like the phone except for a couple of things that i have noticed one of them being the wobble oreo effect that I seem to have on both phones and I just noticed I have dead pixels on both phones! I am so disappointed and don't know what to do? The pixels are one to two tiny black specks that can be seen on light background screen colors.
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Jun 10, 2010
Light leak around front casing, dust issues. The build quality sucks, I have dust under the glass in the upper left corner. I guess I shouldn't be surprised that HTC can't place a priority on build quality. I traded my Hero with dust for an Evo with dust. Oh the joy. It's really no surprise, if light escapes from the sides, why wouldn't dust enter through the same area.
Before you reply with 'I don't have dust,' make sure you examine very very closely, with a very bright light to be sure. I was the first on this forum to call attention to the Hero's dust issue, and was greatly flamed for it at first, too. The phone's haven't even been out a week, so this issues will not be very noticeable yet (as with the Hero) but will become accepted as fact soon enough.
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Jul 4, 2010
Has anyone else encountered this? I have dust under the glass of the camera and it's driving me nuts. It's not just a few specs, but its a lot. Not sure if I should complain to vzw or maybe there is a fix that someone else came across.
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Feb 11, 2010
I just got a response from HTC support today regarding my open case about dust under the glass.
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Oct 17, 2009
Does anyone else notice any dust under the keypad? If you lock the phone so the screen so it is dark and then look towards the edges of the glass in direct light do you see the dust? I am wonder how bad this is going to build up over time? Outdoor in the sunlight makes it very easy to see. It has only been a week and mine is very visible.
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Jun 13, 2010
I've had my evo for 4 days now, and I think I have a pretty significant amount of dust in the upper left corner. Before I call to exchange this, can anyone take and reply if it is more/less than the dust under your phone? There is also one random spec that made its way down to middle of phone (less concerned about this one). And yes, I know there is a thread complaining about "Crappy" build quality, but I think this phone is stellar in all other regards. I just need some verification that I have an unusual amount of dust for a 4 day old phone.
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Sep 17, 2010
Have a new X on the way... and I know for certain it wasn't there when I first received it because I specifically checked for dead pixels before I started customizing everything.... it just showed up one day, no drops, nothing significant.
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May 13, 2010
I currently have a 8830 Blackberry. I really want a droid phone and the HTC Hero has gotten good reviews.
A concern I always have when buying new stuff like this is.. have dead pixels been common with the HTC Hero?
Also I see some negative threads.....
What is the general consensus of the Hero? A good phone? Worth paying the full price (since my contract isn't up)? Is it worth waiting for a different model? Etc etc.
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Nov 15, 2009
Second Droid I've got, and the second Droid with specks of annoying dust/dirt/whatever underneath the physical glass so I cannot remove them in any shape way or form. Most of them are RIGHT on the edge of the LCD and the black border. So for most it wouldn't be an issue at all, but I'm very OCD with my electronics and I don't pay $300 for something for it to have defects on the display.
I'm taking this back, and I won't be swapping it for another Droid. Not taking my chances, why go through the same grief? I'm canceling my contract again, before I get slapped with the $36 activation fee and usage fees. This is unacceptable Motorola. I an not bashing the Droid - the thing is freaking awesome and so much fun to use. But until Motorola can produce these phones with proper workmanship and quality control, I cannot and will not.
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Jul 21, 2010
I had my DroidX Cell Phone since when it was released last week.
The Cell Phone was working very well with no dead pixels on any of the menu screens, none on any of the software applications, and none on the Camera or Camcorder applications.
I had checked for the dead pixels using different colored backgrounds, and using dark screens especially with the Camera and the Camcoder application.
On Tuesday afternoon I downlaoded and installed the DroidX 1.13.604 Update.
The DroidX now has some dead pixeks in the same location only in the Camera and Camcorder applications, and not in any of the other applications or menu items.
You need to use the Camera and Camcorder applications in very low light and viewing a dark screen and you will definitely see the white colored dead pixels.
If you using the Camera and Camcorder applications and you are looking at an object in a bright light or in an outdoors setting you will probably not notice the white colored dead pixels.
Since the dead pixels only occur in the Camera and Camcorder applications it is probably a software related bug.
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May 6, 2010
So today I noticed what seems to be a dead pixel (Not really dead, it just stays the same color). I'm not 100% sure if it is,but I notice that it's pretty much always a blue-green color. I tried doing a pixel fix by using one of those videos on youtube, but no luck. I did notice, however, that if i paused the video, the pixel would be filled in on a blue or green picture, but on red it would turn black. Anyone have any suggestions? If not, do you think I should try exchanging it?
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Mar 20, 2010
Just wondering if something specific could cause them or simply a quality issue.
My first N1 (T-Mobile purchased day one) developed a tiny dead pixel after about a week of use. I returned it to HTC and the replacement I got didnt have any but about a week after I got it, a dead pixel appeared on it. The phone was stolen so I never called HTC. I just bought an ATT N1 and again it's perfect to start. I know nothing about how electronics work but I wonder if:
-Could a specific live wallpaper cause this? I used the Grass one on both previous models.
-Could the dock cause this? When you place it in dock the screen dims and you get that floating clock. I wonder if extended stay on the dock could be the cause?
Or like I said maybe just not the best quality parts.
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Aug 11, 2010
They're barely noticeable only when there is a black background on the screen and the bottom four buttons are lit- then light will shine through the dead pixels....but when the home buttons deactivate after 4 seconds, the shine through the dead pixels are gone.
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Oct 11, 2010
I recently dropped my evo for the 2nd time. 1st time no noticeable damage. 2nd time (it has a Seido Inocase II) at the bottom of the screen a large ironic smile appeared all in green and black dead pixels. I have insurance, but its pretty pricy to replace this right now I also noticed 2 weeks into this phone (which is a replacement for my first 30 day phone) that I have dust under the screen (same reason I replaced the first at RadioShack) in the top left corner. Do I have grounds for a manufacturing defect from HTC? Or am I completely boned into paying the 100? Please anyone with insurance and/or HTC defect experience let me know!
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Feb 3, 2010
My i7500L has some dust under that glass display and reading around it was probably from carrying it around in my jeans pocket. Anyway I was wondering if anyone has any ideas on how to disassemble and/or have an exploded diagram of this phone?
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Jul 20, 2010
My brother and I both just updated to the new firmware and noticed something.. Go and open up the Camera app (hold the red button) and tap "Switch to Video" and then tap it again so you are back in the picture mode. Look closely at the screen (point it at a white/black wall), do you see a couple light blue/green little dots in random spots? I noticed it on my phone first and then went and asked to borrow his and sure enough, his has them too. They don't seem to actually be in the pictures themselves.. just on the viewfinder screen.
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May 5, 2010
Today I noticed that my Incredible has some dead pixels. They are always discolored and it is especially noticeable when the background is white. I bought this phone at a cellular store and not a corporate Verizon Wireless. Can I still bring it to Verizon for a replacement? Is it covered under warranty?
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Sep 15, 2010
Only in camera or camcorder mode. Three in the shape of a triangle.
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Jul 21, 2010
My DroidX was working for the few days with no dead pixels on any of the menu screens, none on any of the software applications, and none on the Camera or Camcorder applications.
On Tuesday afternoon I downloaded and installed the DroidX 1.13.604 Software Update.
My DroidX now has some dead pixels that appear only in the Camera and Camcorder applications, and not in any of the other applications or menu items.
Since the dead pixels only occur in the Camera and Camcorder applications, could it be a software related bug or mayme something else?
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Dec 9, 2009
I'd like ask all of you how often is this problem in Hero series? I bought one a month ago and it has some stucked pixels, but I heard that the chance of getting even worse phone is bigger, so I decided to keep this one, because these dots are practically invisible during the common work with the phone. I can see one or two if I set the brightness level to full, but thats my second question- how many of you use brightness on full or you do prefere to keep it on automatic? I discovered that on manual setting the phone loses light sensor function, am I right?
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Oct 27, 2009
I've noticed that when I do a soft reset (power cycle phone off and on) that the start up screen has what looks like dead pixels. When the phone actually boots up to the HTC screen with Android waving the "dead" pixels disappear. They only appear on start-up and go away at the HTC screen with Android. I noticed about 5 "dead" spots. Is this normal?
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Jan 4, 2010
I used the layout editor in eclipse to mock up my ui layout and then I created the code to populate it dynamically and things are showing up as different sizes. The XML I use to add the star images looks like this:
<ImageView
android:src="@drawable/star_gold"
android:layout_height="22sp"
android:layout_width="22sp"
android:adjustViewBounds="true"
android:layout_marginLeft="2sp"
android:layout_marginRight="2sp" />...............
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May 5, 2010
I have just noticed that there is a lot of dust under the screen on my phone, ive had it about 10 days now and it lives either in my pocket or on the desk. Has anyone else had this on the desire yet? Should I try to take off the glass front or try to use the one months free insurance (which is probably worthless) that Vodafone made me have?
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Jun 10, 2010
I have received three Desires and all have had dust under the screen. It's white and almost looks like a tiny hair. You really have to look to notice it, but once you know it's there it is rather annoying. I just wanted to see how many suffer from this problem on their Desire. In order to check properly, your phone needs to be off or in standby mode. Wipe away all excess dust on the screen and look very carefully. Post your findings in this thread and vote in the poll. Feel free to post information about how long you have had your phone, if it's built up over time, was present as soon as you took it out of the box, your location and network.
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Oct 4, 2010
I've had my Inc since near the beginning (AMOLED), and just recently noticed a speck of dust under the screen. Nothing major, but a bit annoying when you're OCD like me. I bought it from Best Buy originally. Is this a pretty standard issue for the Inc, and most large screened smartphones for that matter? Is it worth taking in?? Will the problem just get worse, or is it an inevitable thing?
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