Sprint HTC Hero :: Phone Spontaneously Restarting Itself
Mar 22, 2010
Over the last few days, I've noticed my phone spontaneously restarting itself. It's happened at least 3 times since Friday, but those are the occasions it happened to be in eyeshot/earshot when it happened, so who knows how many times it's actually occurred.
I notice it also shows my up and awake time as being identical a little over 2 hours (which is how long it's been since the last random restart). It's been a bit laggier than usual, too. Not sure if either of those things are relevant or not, but thought I'd point them out.
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Nov 7, 2009
While sitting on my desk(both being charged & not), my Hero restarted itself 3 times in 2 days. Is this an automatic update, or some problem?
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May 9, 2010
This happens at least once a day sometimes more does anyone else experience this.
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Feb 25, 2010
I've been trying to root my phone for 2 days now but I can't even get my Hero to sync to my computer. I've searched around and tried a lot of the tips and tricks that I've seen. I manually downloaded drivers, and that didn't work either.I'm running Windows 7 64-bit, which from what I've heard has been a source of problems for a lot of people. I decided to come to you guys before I went to HTC about this, so if you have any advice please share. I can't even get Pre-Kitchen until I fix this problem.I've tried:
1) Restarting my phone while connected
2) Checking off USB Debugging, plugging it in, then checking it on.
3) Restarting my computer while phone is connected.
4) Downloading 64-bit drivers.
5) Un-installing HTC Sync, Re-installing it.
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May 25, 2010
left my phone on my car charger after I got home for about an hour, when I took it off it was burning hot.. looked in system app (thank you OTD) and it said my temperature was 110 degrees farenheit. I'm not familiar with the normal operation temperature so I don't know if this is off the charts or just above normal.
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Jul 5, 2010
I have read a couple of threads that touched on this ring issue, but was unable to find any that had a solution or work around.Since the 2.1 update and the OTA update, many times when an incoming call comes, the phone doesn't ring. If I happen to be in front of the phone, I can see the screen change showing an incoming call.If I am listening to Pandora Radio, when the phone rings, Pandora stops, but the phone never rings.If I am not near or looking at the phone this results in missing the call.If I shut off the phone and re-boot it appears to ring fine, but at some point later in the day or week it will quit ringing.I normally never turn off the phone. Should I start to re-boot every day?
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Aug 12, 2010
Is there a app out there will back up all my phone contacts to the sd card?
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Dec 31, 2009
the screen wont respond to anything. and it just keeps restarting itself... and when it turns to the home page.. it always says htc sense failed.
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Jun 30, 2010
I had the same problem with my hero, bought the replacement off of ebay, followed these instructions..and wasn't too complicated. The only tome I had any frustrations was getting the clips unhooked also removing the cracked piece from the super strong adhesive. Other than that piece o pie GL Taking apart the HTC Hero for Sprint (Android) Phone
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Jun 23, 2010
I have an HTC desire with Orange in the UK and up til now it's been pretty fantastic. For the last couple of weeks though, it goes through fazes daily of just switching off mid-use and restarting 5 or 6 times in a row. Sometimes it boots up fully before restarting, sometimes it cuts out mid start-up and goes again....it's rather annoying as I'm sure you can imagine!
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Aug 16, 2010
After rooting my evo, i installed the ava froyo everything was working but now the phone just keeps restarting every 3 minutes and pc won't recognize, also when charging phone shoes amber led (charging) light but the battery icon won't shows as charging. Try to go back to stock rom but can't because pc does not recognize the evo. When trying to open the command window and sending the code it gives me the error message device not found.
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Aug 26, 2010
I know there are other threads but this is strange since my phone never ever did this. All of a sudden the last two days my phone has been restarting randomly, mostly like two minutes into using the phone. It doesn't though go to the HTC Incredible screen but rather the HTC Quietly Brilliant, quickly to Verizon Wireless screen and into the OS. I see the CPU doing heavy duty work using all but 100% yet I checked System Panel and I don't see anything using that much usage. Again this has just started the last two days or so. Never before have I had this problem. Anyone else just in the last few days?
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Aug 15, 2010
I've tried hard reseting, nandroid restores and wiping all my data but my phone still won't boot. I had cyanogen 6 Rom installed on it and when I turned it on this morning the usual animation came up but after a minute it froze and kept restarting. I then tried all the things above and now it only gets the first solid looking X image and it doesn't move on to the animation. I have a feeling it was Rom manager that caused this as I clicked fix permissions last night.
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Jun 15, 2010
My Evo restarts when I open some programs. Mostly my GPS navagation programs, which is very annoying when you are trying to get some place. Lucky it does not take long to reboot.
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Jun 21, 2010
I've had the ally about 2 weeks now and about once a day it will re-start on its own. it sucks because sometimes I'll be in the middle of something. anybody else have this issue?
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Jan 22, 2010
Im sure it is posted somewhere, but I just can't seem to find it.How does one go about uninstalling Sprint bloatware on a rooted phone?
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Jul 6, 2010
I'm moving over to Sprint.I'd rather not pay the $10 4G fee (or whatever you want to call that $10 fee), so I'll probably stick with a 3G phone.Is the Hero the best option? What I really need the phone to be able to do is voice calling, text, email, web browsing, etc. I'm not a power user, so I don't think I'd use the full power of the Evo anyway, so that's another reason to stick with the Hero.And if I understand correctly, I'd be eligible for upgrade pricing after 1yr with Sprint.
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Mar 26, 2010
I rooted quite awhile back; I think it is Fresh 1.1.It worked fine.This morning it started spontaneously rebooting and is saying com.google.process.gapps. has stopped and all apps have forced close. At that point nothing works.I do have a Sprint contract to fix it but it has been rooted so I don't know what to do.
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Oct 7, 2010
had my evo on charge and went to sleep with remote pc running, when I woke up it was really hot and kept restarting at the 4G animation. I mean, it was seriously on repeat, says 4g, then starts over again, then sprint 4g and restart. I can't get it to boot. I've tried booting with the usb connected, sd card in and out, everything. Nothing works. I even went to the recovery like I was doing an update to get it to at least reflash the firmware or something and it fails. Keep in mind, I updated a couple weeks ago with the newest EVO software manually (the one without the fps cap), so the file should still be on the SD card exactly how it was when I updated the software last.
This is what it gives me:
E:can't open /cache/recovery/command
E:can't mount DATA:data/recovery/log
--Install from sdcard...
Finding update package...
Opening update package...
Verifying update package...
E:failed to open /sdcard/update.zip (No such file or directory)
E:signature verification failed
Installation aborted.
E:Can't mount DATA:data/recovery/HTCFOTA/update_result.log
E:Can't mount DATA:data/recovery/OMADM/update_result.log
E:Cant mount DATA:data/recovery/log
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May 1, 2014
I am new at rooting and installing custom ROMS at android.
I tried to root my android mobile (Qmobile A-900, which is a rebranded version of Gionee Elife E3 Specs and Data sheet) from here and was sucessful.
I installed "MTK mobileuncle" app from google play store which would reboot phone to CWM Recovery when i select "recovery update" option.
Next i tried to install a custom Rom and followed each and every step mentioned here "For CWM Recovery i follwed steps mentioned here"
I made by current stock ROM backup file into SD saved in path SDCARDclockworkmodackup Then in CWM recovery mode i selected Format data/factory reset , then Install from ZIP, Select the Downloaded Zip (selected the custom ROM zip which was 383 Mb, the screen then installed and i recieved "sucessfully installed message while in cwm which then said that i should Reboot my phone which i did.
But now i just get my old Stock Rom welcome logo when i boot my phone for 3 sec and then it restarts and the same thing happens again and again.
"I know its not bricked coz it still displays stock rom logo and starts for a while."
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Apr 3, 2010
I switched to Sprint yesterday from ATT and bought a Hero along with my dad. They activated the phones for us and than told us that it should only be 30 minutes before our phones were on but could take up to 24 hours. its been about 15-16 hours and was wondering if it takes everyone this long?
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Sep 23, 2010
My phone is on t-mobile UK and has recently been restarting itself 3 or four times in a row when using it for various hings. It has crashed whilst using the internet and most recently whilst on a game. I have reset the phone so it is clear.
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Jan 28, 2010
I have a service which holds on to a wakelock and the code is similar to this,
public class WakeLockService extends Service {
PowerManager.WakeLock wl;
@Override
public IBinder onBind(Intent arg0) {
// TODO Auto-generated method stub return null;
} public void onCreate() {
PowerManager pm = (PowerManager) getSystemService (Context.POWER_SERVICE);
wl = pm.newWakeLock (PowerManager.PARTIAL_WAKE_LOCK, "My Tag");
wl.acquire();
} public void onDestroy() {
wl.release();
}
For past two days, my phone has been restarting randomly. Today it was worse, it kept restarting until I uninstalled the app. I tried to search about this behaviour online and found that too many wakelocks may coz the phone to restart. Can there be any other reason? Is the above code right? Should make wl as a final variable? Does the service call onDestroy method when phone shuts down? I am using a broadcastreceiver to start my service at boot up as well.
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Aug 31, 2010
Every couple of days my email stops importing messages and once I realize it, I have to reboot the phone in order for it to start working again. I've tried refreshing each account, but it doesn't do anything until I turn off the phone and then turn it on again. Is there another way to restart the email services without restarting the phone? I have three email accounts (g mail, hot mail, and a work email), and they're either all working or all not working.
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Jul 6, 2010
Does anyone know how to retreat the phone in one step instead of turning it off n turning it back on? I know it's not a big deal but its also not a big deal to b able to restart in one step.
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Aug 15, 2010
So the other day I rooted my phone and it just keeps restarting on me. Cant get into recovery mode or anything. Now I gotta send this phone back to Verizon and I don't want to send it back with it being rooted cause I don't want to get charged for the phone. Now my question is how can I mess up my phone so Verizon don't know that I rooted my phone. This may sound dumb but I kinda need a way to fry it or something like that.
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Jan 24, 2013
After attempting to download a few apps (actually a bunch of language apps), ie, after successfully downloaded only 5 of the bunch that I selected on Google Play, my Evo V 4G Virgin crashed and restarted.
After this shutting down and restarting repeated a few times, I uninstalled all new apps and force stopped and disabled Google Play... to no avail.
"Google Play Store is not responding. Would you like to close it?" message pops up twice and then the phone shuts down and restarts again continuously.
Did I get a virus?
These are the apps that downloaded before it started to do this:
Italian Lessons and Flashcards
Japanese Lessons + Flashcards
Chinese Dictionary+Flashcards
Japanese Word a Day Widget
Italian Word a Day Widget
BTW, after a couple of months I had the phone, every time the phone is restarted about 2/3 of my apps blank out (ie, replaced by the generic green Android icons) for a few minutes before they are all reloaded up. Why is this happening? Is this normal? Is this related to what's happening?
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Feb 15, 2013
I have a sony xperia u running ice cream sandwich. The google maps app keeps on "restarting" status when I go to check the running apps. It is preventing the phone from going into deep sleep, therefore consuming 20% of battery overnight. This does not happens all the timeI have included a screenshot below.
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Nov 8, 2010
So my Vibrant has been freezing on me and then consequently restarting to the state right after the Galaxy S boot screen, where it shows no signal and searching for media on the SD, etc.
Today it did some really really weird stuff!
I was using Google nav and then all of a sudden the screen froze, but it didn't reset or anything. The screen it froze was not good looking either, it looks like it's faded with scan lines.
I attached a picture, sorry for the low quality, but only had a friend's Pre to document it before I had to do a battery pull. But you can see the scan lines on the screen faintly.
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Nov 27, 2010
My HTC hero is rooted and today i think it got overheated while charging it and tethering it. I unplugged it from the charger and it will no longer turn on.I plugged it back in and the light turns red, cause it's charging but willl not turn on.what does this mean?is my phone like broken?
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