Motorola CLIQ : Error With New Software Update
Feb 26, 2010
Maintenance update that's been rolling out for the Motorola Cliq on T-Mobile? Stay away. Stay far away. Basically it borks the phone pretty good, from keyboard issues to text message issues to time issues to causing your face to break out in hives. (OK, we made that last one up.) In other words, if you haven't installed the update, don't. And if you have installed the update, for frak's sake don't hard-reset your phone. Here's the official word from T-Mobile.Thanks everyone for informing us on what the latest Motorola Cliq OTA update has brought to light. We want to let everyone know that we have been reading your comments, and we hear you. We have forwarded your concerns to the appropriate people and are working hard on them.As of now, we advise you not to Master Reset your phone if your OTA update did not download or if you are experiencing issues at this time.
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Nov 6, 2010
I have a rooted phone running the standard TMobile 1.4.8. I just checked for a system update and I selected to install the 1.5.2.2 update that was available OTA
However, my phone is now stuck at the Android Recovery screen because the error message is saying something about how it can't mount the T-Mobile.1.4.8.zip (not the full real filename) and installation was aborted. So when I choose to reboot the system and it loads up my phone... but only to have to self-reboot a few minutes later
pretty much, my phone is stuck in this endless loop of restarting because I choose to do the system update...
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Apr 12, 2010
Does anyone know how to fix it on unlocked t-mobile phones?
My mobile provider send me it message two-three times when I turn on my cliq. Need help to turn off this.
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Apr 13, 2010
Just got the update today v1.4.8, wasnt automatic, needed to go to system update and request it.
http://www.motorola.com/staticfiles/Support/US-EN/Mobile%20Phones/MB200/TMO/RN_Blur_Version.1.4.8.MB200.T-Mobile.en.US.html
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Aug 29, 2010
Still running 1.5 firmware, think I will ever get update?
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Jan 28, 2010
Check it out.
It mean not be the best upgrade, but it gives you a couple of feature, such as a SIM feature that enables you to manage your SIM card.
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Nov 12, 2010
I updated and now i cannot recieve calls or send texts...will not hard reset to 1.6 now...T-mobile has no clue how to fix it..
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Jul 25, 2010
What version of android will this phone run?
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Jan 11, 2010
Ok so I've heard from various sources that the motorola cliq will be getting android 2.1 in the future. Now I'm not sure if this is true or not but I heard that motorola officially announced this. However I couldn't find any info regarding when this update will be released for the cliq, does anyone have any idea when the cliq will be getting this update?
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Jan 23, 2010
i bought my wife a Cliq exactly 14 days ago. Since then I received some type of update within the first few days. After that it went downhill. The phone would turn off randomly and reboot (I deleted her apps and installed only ones that were trust worthy.etc), put calls on speaker phone while on the phone or just hang up (maybe bad proximity sensor) and some of the camera functions were no working (the only way for her to snap a pic was by touch. The side button wouldn't work). The lady was surprised that it was acting up at the corp store as she said " we never get these back" but hey, they took it hassle free.
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Sep 2, 2010
Can Someone recommended an unlocking site for Motorola Cliq (T-Mobile)? Would be highly appreciated.
Also can anyone vouch or confirm the legitimacy of the following sites?
1.CellUnlock
2.UnlockCliq
3.Unlock Motorola
4. Unlock Cellphone Code
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Jan 21, 2010
I was wondering if anyone was able to get their T-Mobile/Motorola Cliq to work on T-Mobile's basic data plan? They now have a specific Android data plan. I can't believe that they raised the data and unlimited text message plan to cost $45/mo. in total for Android phones! I'm using the $19.99 unlimited data/messaging plan now and would like to continue to use it. If anyone has successfully done this, please let me know how you did it.
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Sep 24, 2010
I'm wondering what is the benefit of rooting a moto cliq. Will I be able to up grade to 2.2? A buddy of mine claims I could run other apps such as the sprint nascar app is this true?
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Jan 14, 2010
I am using an unlocked Cliq on AT&T network. All my data works fine, but I'm having trouble with text messages. Normal texts come and go fine it seems, but I'm unable to send picture messages. I assume I'm also unable to receive picture messages, though I haven't specifically tested that. The bigger problem is a random text I keep getting. It comes from 11-216-116-11, and always says the same thing, "error invalid number please re-send using a valid 10 digit mobile number or valid short code." They always come in threes, and I always get them when I reboot the phone or sometimes they come randomly. Can anybody help with these issues?
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Mar 6, 2010
I've had my cliq about a month now, and I love the phone! it's perfect for my needs, but im having alot of issues with it.
1: Sometimes my phone will sometimes just ignore a phone call. I'll receive it, it will ring for literally half a second, then the call will stop and will show as a missed call. This used to happen on my RAZR, too, so I think it's more a T-mobile issue than the phone.
2: My CLIQ keeps combining, moving, or changing my contacts. For example: A few weeks ago, I added my new bosses' phone number, labeled him as my boss, and then went about my business. Later that day, I was texting a friend, only to find out that her Phonenumber/information had meen stored under my new boss' name!
Another similar Issue, I added 2 people: A new friend's cell, My boss' cell, and my boss' office (all under seperate contacts). Then later that day, suddenly my friend's contact information is merged in with another friend's, and my mom's text messages are coming in under my boss's office information! (Needless to say, I was VERY confused to receive a text saying that he loved me)
3: Sometimes the phone is super slow/crashy. I get a lot of "this program is taking too long. would you like to close it?" Messages. I make use of advanced task Killer to kill off apps i'm not using from the background (Games, Facebook, ect) Why is my phone always so slow?
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Nov 8, 2009
Way i have my CLIQ set up and some things that I have and to me, this is the ultimate set up (with very simple tweaking).
For starters, we aren't able to root yet (maybe in a month or so?) so I need my phone to run as light and fast as possible.
The MotoBlur is a great feature to attract people, but the service isn't full Twitter, FaceBook, or Myspace. I personally think you'll get a much better experience from getting these applications separately.
I have MotoBlur still signed in (just so it can sync my contacts, settings, etc.) however, I did sign out of my facebook and twitter accounts (I dont ever use mysapce) and that meant no need for those stock widgets (the status, happenings, messages). You know what that means? Not so much data interaction even when I'm not using my phone aka longer lasting battery!
So I put the widgets in the trash and made my homescreen how I want it. My phone moves faster and lasts longer, as well as shows the freed up memory with those cancellations (about 8 to 10 MB).
Now, in my opinion, the facebook apps arent needed. The web browser on this thing brings out the website beautifully, especially in the touch interface of facebook.
Twitter does too, but it wont move as fast. So I would suggest going into the marketplace for your twitter apps. Also, I will list below the applications I have as well as why, and the amount of space they take up. Remember, the more memory used, the slower your phone performs.
Ready? Here we go...
1. "AppManager": simply manages your 3rd party applications. It enables you to install from the SD, or uninstall with ease. Also, it allows you to move and uninstalled app to the SD card, just in case you may want to re-install later on. This keeps you from having to search through the marketplace again.
Memory used = 99kb
2. "Nice Battery": One of many great battery managers out in the market. I like this for its simple battery status as well as 3G/2G shortcuts (some people don't realize you can turn 3G off to save on battery). I didn't know how to turn it off and use 2G (EDGE) until I got this app. Also, one touch bluetooth, wifi, GPS, and cell location switches are used. The application says it will notify you if you overcharge or leave services on (both optional).
Memory used = 24kb
3. "Swift Twitter": Great, light, twitter app. All the capabilities of the apps you want. If you use twitter then you know what I mean, you know what you need, and this does it. Done.
Memory used = 460 kb
4. "Rings Extended": this application allows you to use custom ringtones with much ease. If you, like myself, have downloaded ringtones from a website directly to your phone then you notice you can use them as ringtones. However, if you turn your phone off then back on, that ringtone is gone out of the phone memory. This application allows it to save the tones and directly pick them from anywhere on the SD card. Great stuff. One of my favorite apps.
Memory used = 75kb
5. "OI File Manager": OI manages your files on your SD and in the phone with simplicity and ease. There are also some great apps that do the same job, but to me, some of them have really unnecessary functions and can become confusing after a few clicks. Need to move, copy, delete? There's an app for that (suck it iPhone!)
Memory used = 149 kb
6. "TasKiller": this is the app I speak about most. This is my tiny terminator. It kills any application running in the background that you may be unaware of. You can go into the application and choose which functions to kill (and by "kill" I mean stop it from running, not eliminate it from your phone, as I think many people misinterpret). My favorite feature of this lies in the one touch killswitch widget. I have it on the 5th screen so I dont touch it by accident. It knocks everything out and you can just hit the home button and start off running only the necessary apps. Significant speed difference people! Like I said you can kill one or all functions, it's up to you.
Memory used = 171 kb
7. "SMS Backup": I haven't noticed a way to save SMS on this phone which is fine. SMS Backup does something very simple and unique. It backs all of your SMS to your Gmail folks. It creates a folder, SMS (rename it if you'd like) and stores them all conveniently in your google mail account where you can go in and view, delete, lick the screen at, etc.) Pretty sweet if you ask me. Once again, keeping internal memory free. Yes!
Memory used = 661 kb
Those are some of the great functioning apps I have running. And my phone moves very fast! I have no lag. Occasionally the accelorometer may take a half second longer, but that's about it.
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Mar 10, 2010
As I'm sure most of u know the Motorola Cliq doesn't allow you to set individual text notificications.Like how you can set each contact with there own ringtone, you you can't give each contact there own text notification.Does anyone know of an App or anything that can rwmwdy that.
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Feb 20, 2010
Motorola CLIQ Over-the-Air Update
[Retail Partner Sales - T-Mobile Employees and Authorized Dealers]
February 19 Update
The over-the-air update for the Motorola CLIQ has been delayed to the week of February 22. An updated article will be available once a date has been determined.
On February 18, Motorola will begin sending over-the-air (OTA) software updates to Motorola CLIQ customers. The software update will improve device performance and resolve several known issues.
Improved Performance:
Improved battery life
Improved software performance and stability
Improved widget response
Decreased Force Close error messages
New Manage SIM Card application
Support of .WMA and .WAV media files
Removal of the imeem mobile application
Known Issues Resolved:
Accessories & Bluetooth
Error: 'Unable to pair' or 'Unable to connect to device'
Call functions
Can activate other functions while listening to visual voicemail
Call not ended by pressing the End key
Speakerphone turns on unexpectedly when answer incoming call
Plays ringtone or vibrates while on an active call
Unable to answer incoming call using �Slide to answer� feature
Accidentally opens Dialer or makes outbound while holding device
Device hardware (battery, keys, power, screen)
Battery indicator may not display accurate battery power
Call not eded by pressing the End key
Touch screen issues
Cannot answer incoming call using the Slide to answer feature
Incorrect keys registered using on-screen keyboard
Touch display appears to have �dead spots� that are unresponsive
Accidentally selects item when trying to flick through screens or menus
Messaging
Wrong message deleted
Phone may reset when turning Wi-Fi off in area with no Wi-Fi coverage
Customers can manually download the OTA on demand by going to Settings > About Phone > System Updates. Customers do not need to wait for a notification message to download.
Action Steps
Be aware of the fixes and enhancements included in the Motorola CLIQ update.
If customers are experiencing any Known Issue that will be resolved by the software update:
Do not file a handset exchange
Advise customers that the issue will be resolved by a software update on February 18.
Important Rebate Changes
[Retail Partner Sales - T-Mobile Employees and Authorized Dealers]
Customers eligible for rebates as part of new activations or upgrades must be advised they will receive their rebates in the form of a prepaid Visa card.
When customers take advantage of our new Early Upgrade or Early Upgrade Plus options, they are not eligible for upgrade rebate cards. These new upgrade options allow customers to take advantage of upgrades sooner and provide an instant discount, instead of having to wait for rebate cards.
To be eligible for an upgrade rebate card, customers must meet upgrade eligibility requirements.
Current, 1-year contracts: 11 or more active months since last discounted handset purchase.
Current, 2-year contracts: 22 or more active months since last discounted handset purchase.
Rebates on eligible purchases require contract extensions and a $9.99 or higher Data/Messaging feature.
Valid only on FlexPay plans with 1 or 2-year contracts.
Not valid for Even More Plus plans.
Active Months: The number of months in which the account has been in good standing and during which service has not been suspended.
Action Steps
Inform customers that Early Upgrade and Early Upgrade Plus are not eligible for upgrade rebate cards.
Advise customers eligible for rebates that they will receive their rebates in the form of a prepaid Visa card.
"With the purchase of your new handset, you can submit a rebate form to receive your rebate. The rebate will be in the form of a prepaid Visa card that can be used anywhere Visa is accepted. See the rebate form for additional details."
Trackball Replacement Program
[Retail Partner Sales - T-Mobile Employees and Authorized Dealers]
On February 24, T-Mobile will launch a Trackball Replacement program for BlackBerry Pearl 8100/8120 and BlackBerry Curve 8320 customers that are having trackball issues. This program will be available in T-Mobile retail stores only at this time.
Action Step
Refer customers to a T-Mobile retail store after February 24 for further assistance if they come in to your location looking to complete a trackball replacement.
First Connect for Dealers
[Retail Partner Sales]
First Connect for Dealers is an exciting class designed to help on-board and prepare Retail Partners to successfully sell T-Mobile products and services and provide differentiated customer experiences. This four hour class is conducted via the T-Mobile Live Virtual Classroom and covers the following:
Welcome to T-Mobile
Who is T-Mobile?
PCC
Differentiated Handsets
Differentiated Rate Plans
Service Excellence / Selling Skills
Tools and Resources
Customer On-Boarding
The attached flyer contains dates and times for these calls as well as registration details. ADRs should educate their locations about these calls and encourage them to attend.
To successfully be able to attend the training sessions, Retail Partners should have the following:
Computers with high speed Internet connections
The ability to play and hear video segments on the computer using speakers or headset
The use of a fully charged mobile phone to hear the audio portion of the conference call
Printer access to print Participant Workbook.
Action Steps
Share the attached flyer with your locations and encourage them to attend one of the scheduled calls.
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Nov 6, 2009
Is there any app for the Cliq that will let me read ebooks well? Has anybody tried reading them? is it comfortable? does it look good?
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Nov 6, 2009
Does anyone know if its possible to update an unlcoked cliq with 2.0?
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Aug 11, 2010
Ok well I am going to be unrooting my cliq but not exactly sure how. I want to flash the stock rom and all back to the phone. Where can I get the stock rom for the cliq? Can someone please give me steps in how to do this. I know is not that hard but I just need a lil help asap.
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Dec 8, 2009
Inquiring minds (who returned their Droids for said reason) want to know if you don't mind sharing. Just trying to not let this topic get lost in the shuffle(s).
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Apr 7, 2010
I guess I'm one of the few that had glitches w/ the update. First the galery link on the front page didn't update and I kept getting "this application is not installed" error. I couldn't drag it over to the red waste basket...it kept changing back to gray and the faulty icon stayed on the main desktop. That evening while on hold to Verizon I "force fed" it by holding it over the waste basket longer, then added the new gallery app from the slider screen.
Also noted that the gold button on the r side no longer worked for the camera, it brings up a quick messaging screen instead. They determined the ONLY way to fix this is to reset the phone back to factory issue. Is there another way around this? Or if I have to, what's the best way to back up everything and keep track of the installed apps? I really don't want to reset the phone.
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Oct 5, 2010
I downloaded MSU from motorola support pages, but when i try to install it I get an error message, error shot attached to the post. I tried googling it, but no help there. I tried changing it using 'msiexec /qb', but that didn't help either. My version is Motorola_Software_Update_01.11.84_PROD.
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Nov 12, 2010
Fortunately, my phone is not bricked. I unrooted it by using the one-click app, downloaded and tried to install froyo but received an unkind error message. The Update failed to Install. I'm assuming I need to flash the phone back to factory? How do I go about doing this?
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May 1, 2010
I just bought this app and trying to download bugless beast and ultimate droid and both download for a while and just say "Error". I have full bars and connected to wi-fi. Tried boths ways and same result. I am on 2.0.1
Do I need to update?
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Nov 5, 2010
My phone has been unsuccessfully trying to download the update for googlemaps.I've tried stopping, and restarting but it still won't work.Is anyone else having this problem? And is there a way to fix it?
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Jul 21, 2010
I bought a Motorola Cliq used (the one with the sliding keyboard, not the XT) and I was just planning on messing around with it for a while until I got service on it.However, when I boot it, it says "Please instert SIM card" and won't let me access anything but emergency calling.Is there a way around this? I plan on getting Tmobile service so I don't want to go through the hassle of rooting the phone (although I may if theres a good reason to).
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Jul 11, 2010
I just rooted my Cliq, and I was wondering what some people's favorite custom ROM was to have. I am currently using Eclair2Cliq, and it is pretty good, but the lack of camera is kind of an issue for me. Anyone know any good ones?
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Aug 27, 2010
My girlfriend just received her Droid 2 the other day and I have been helping her set it up. There was an available update so I had it installed. Now every time we try to use a browser, any browser, it opens for a second and then it closes to the Home screen right away. No force close, no error message, just poof and it's gone. I didn't install many apps to it like my Captivate because I figured less is more for her. She added her facebook and MySpace accounts but that's about it really.
I looked all over the past few hours and found similar issues but none quite the same. I cleared the cache, cleared the data, nothing. 3G or WiFi made no difference. I tried with the stock browser, Skyfire, Dolphin, and xScope and same results across the board. I turned all location settings off and back on and back off again to no avail. I just did a factory reset 15 minutes ago and nothing has changed. I am going to do it again without allowing the Backup Assistant to do anything. I'll make a fresh google account to see if there's a difference there but I don't think it will work. It's not rooted or anything, it's pretty much fresh out of the box from only 3 days ago.
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