HTC Incredible :: Any Verizon Tech / Support Employees Here?

May 24, 2010

I had a couple Questions that are ROM/Verizon Related and wondering if there are any Verizon Guys/gals here.My old contact/friend with Verizon isn't there anymore, feel free to PM me for anonymity reasons if you like.

HTC Incredible :: Any Verizon Tech / Support Employees Here?

HTC Incredible :: Why Are Verizon Employees So Dishonest?

May 11, 2010

I went to my local store today to see if they had any of the phone in stock, and the rep said "we don't know when we'll get more". They don't know? So Verizon managers has no control over their inventory and when they need more of a product? Bullshit. How did they even know they would carry the phone in their store in the first place? I mean they "didn't know" if they were getting them, right?Then he said that if I ordered the phone through them, it would ship to the store in a couple days where I could pick it up. But wait doesn't it say on VZW's site that the phone is still backordered until 5/29? How are they going to get any? Commission-salary employees are almost always dishonest.

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Sony Ericsson Xperia X10 :: Android Market Error And Do Tech Support Know Tech

Oct 31, 2010

Last night and met a lady with a android phone. I asked if her android market was working? and the funny thing was on her non SE phone she had no problems downloiding any thing where as on my X10 I cant download a thing from the market, why is that?

Im trying not to be negitive so please forgive me if I sound that way.

When I call SE support line they are not very helpful with anything, It feels like they dont want to help you or they dont know how to help you.

Many times I call SE support only to turn around and call my provider to figure out a problem

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Motorola Droid :: Forums Now Teaching Verizon Employees

Nov 24, 2009

Being a geek, I've been very interested in getting a Droid, and in anticipation, have been following this forum since day one.I've been to the Verizon store a few times to play with the Droid, and was comparing it to the Eris today when an employee came over and started chatting with me.He had a Droid, so I asked him how he liked it, etc, etc. I mentioned how I knew quite a bit about the device just from reading up on it online. I asked him about the keyboard, and what his take was.He mentioned the lack of raised keys, etc., and then said his main complaint was that there was no way to 'lock' the Alt key so he could type numbers - and he proceeded to show me how you had to hold the Alt key down, and type with the other hand.Then I mentioned to him that I thought all you needed to do was double-tap the alt key to lock it. He did that and was amazed that it was that simple, and thanked me for the tip.Perhaps this forum should be mandatory reading for all Verizon employees?

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HTC Droid Eris :: Need To Take Phone To Tech Support

Jul 4, 2010

I have the OTA update and have had several issues that through this forum I've tried to correct but it just keeps getting more frustrating every day. I was on vacation and was using it as an alarm only to find that if you don't turn off and on the alarm every day, it won't work (and I had it set to S-S). I miss calls all the time, all over town, going straight to voice mail. The dialer lags all the time (except when I accidentally hit the wrong number, then it works like a champ ). My voice mail programed pin hesitates every time, not like the lighting speed it used to run on 1.5; so much so I'm not sure it will go through sometimes. My email notifications stutter or doubles for the same email. The phone gets very warm when I haven't used it for several hours and within a good cell signal area so I know it shouldn't be working to get a signal.

With all that said, I really liked the phone on 1.5 and would kill to get it back to that but I don't see that as a viable solution.I stopped into one of the local stores and told the guy I wanted my phone to work like it used to.He said I needed to take it to one of the tech support shops and be prepared to leave it for several hours for it to be checked.So here is my question (finally).I want to take it to the shop in case it is a bad handset but I need to clear the phone of sensitive information first.I get all my work emails on my phone, many of them sensitive information, along with web site access to my company's internal system. I need to make sure that all that information is cleared from the phone before I take it in.

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Android :: How Many Time Do You Call Carrier Tech Support On Average?

May 24, 2010

Ok so this poll will determine which carrier has more issues with service, like towers down, crappy audio service,crappy devices provided through them,and just how many times do you actually end up calling for issues with your phone or carrier service issues? for example...If your att click on att on the poll and then on the thread type in about twice a month or maybe once in 2 to three month,whatever.

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Android :: Where Have All Google Employees Gone?

Oct 6, 2009

Thread for developers to discuss problems with 1.6 update and effects on ADC2. If you see other forums or articles on the issue or if you are one of the unlucky developers affected by the the untimely 1.6 update, please post is here! Releasing 1.6 in the middle of a contest is unacceptable. According to the official terms and conditions: "a. SUBMISSION OF ENTRIES: To qualify for a Prize, an "Entry" to the Challenge consists of an original application that is written using a version of the Android Software Development Kit ("SDK") (available at that validly executes on Android version 1.5. The SDK contains instructions, documentation, and all necessary tools to enable a Participant to build an Android application." My App as well as many other ADC2 apps worked fine on 1.5 but started "force closing" after the 1.6 update. Programmers were told to develop an application for 1.5, not 1.6, and were not given the tools or opportunity to test our apps with 1.6. In my case, I have had 95 people test my app for Round 1 judging, but 27 of those were "force closes" due to the 1.6 update. This is because of an issue with a Google API that was updated with 1.6. Here are links to other people discussing the 1.6 issue: One suggestion would be to remove the last 25% of reviews of every app in the contest (the ones most likely to have been affected by 1.6 upgrades) to reduce the negative effects of the 1.6 release. How many others were affected? Any solutions to fix the problem?

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HTC EVO 4G :: RS Asking Employees To Format SD Cards

Jun 3, 2010

j thought i'd give every one the heads up that today a mass email was sent out telling all RS employees how to reformat the SD card. i cant imagine them opening up every box before launch and doing so. but my guess is they want this done when you boot up the device in store. i did it to mine today and only took all of 20 seconds. dont worry you an still ask them not to and take it home and do it.

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Motorola Droid :: Can't Setup My Verizon / Yahoo Mail Account (

Nov 10, 2009

For some strange reason I can't seem to set-up my personal e-mail account on this Droid phone. I click on "e-mail", I type in my e-mail address and my password, and then I click "next". And then I get a message that says my username and/or password does not match. But I am positive it does, as I have gone online to test it. I have tried retyping my username and passwrod over and over again without any success. I can't get passed that screen.
I have Verizon FiOS at my house, so my e-mail is set-up through Verizon/Yahoo.

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HTC Incredible :: HTC Or Verizon Logo?

Jul 2, 2010

Do your guys phone have an HTC or Verizon on top? I saw this Engadget article Droid Incredible OTA update said to be bringing mobile hotspot, 720p recording Engadget and the phone has an HTC logo instead of Verizon. Just out of curiosity, does anyone here have a Dinc with htc branding instead of Verizon?

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HTC Incredible :: Which Verizon Case Will You Get?

Apr 24, 2010

Looks like we will only have two Verizon options for cases upon launch. For those of us getting cases from Verizon (until other manufacturers start producing) which one will you choose. I would like this discussion to be focused on just Verizon options.

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HTC Incredible :: Verizon Voicemail

Jul 8, 2010

I hardly ever get Voicemails on my phone. However, I just got one and I went to check it and it is asking for a 4 digit pin. I remember getting an automated call from Verizon that they were altering their voicemail system, but now I don't know how to check it. Where do we go to set this up and create our 4 digit pin, etc?

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HTC Incredible :: What Verizon Plan Are You Getting / Using?

Apr 18, 2010

Curious what plans everyone has or is planning to get? At present I have no contract.I just went on and picked a random smartphone and set up a mock plan- total monthly bill came out to $117.97 a month!Does that sound rediculous? The plan includes: 900 minutes +nights and weekends+5 friends+ unlimited texts 79.99 Unlimited Dataplan 29.99 Total Insurance 7.99 TOTAL: 117.97 How can I get a better deal? Or is that what everyone else is going to do?I have the ability to join a friends Family Plan, would that be wise?

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HTC Incredible :: Use Verizon Inc As Gps In Europe?

Sep 15, 2010

I'll be going to Belgium and Germany next week and wondered if there is any way to use my gps in my Verizon inc while there. Does the gps work even if I am on a different cell network?

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General :: Can Use Any Firmware For Hi-tech Amaze Tab

Jun 15, 2013

i want to ask u all dat can i use any firmware for my amaze tab .. its model name is mtk 6575 so can i use any firmware of mtk 6575 in it .. i recently have bricked it. provide me a way to unbrick it.

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HTC Incredible :: How Do You Get Rid Of Verizon Thing That Keeps Popping Up?

Sep 12, 2010

after getting the 2.2 ota, whenever i plug my phone in to my computer it will have the popup say there is software available to use, do you want to install it? and at the same time brings my web browser to a verizon website. i don't see any option for disabling this. is there something i'm missing?

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HTC Incredible :: Verizon Network Borked

Jul 26, 2010

I'm not sure if this is related to rooting my phone, I don't think it is, but since my phone is rooted and there's a chance that it is related I figured I'd ask here. I recently downloaded the SwitchPro widget and one of the toggles is a 2G/3G button. I was exploring each switch and this one didn't seem to do anything except disable the mobile non-wifi internet. However since then it's not been working properly at all.This is effecting me if I am without Wifi, so I start by disabling Wifi. If I go to Settings > Wireless & networks, Mobile network is checked and says "Use phone for data connection when Wi-Fi is unavailable." But mobile internet doesn't work (only calls and SMS come through). If I go to Internet and launch a page, I immediately get an error that the network is unavailable with an option to click Settings or Cancel. If I click Settings, the Mobile network checkbox is grayed out and then after a few seconds it says Connected. After a few minutes of being idle, this happens again. If I go back to the Wireless & networks listing, it says "Use phone for data connection when Wi-Fi is unavailable" and the box is checked. If I uncheck and recheck is says "Connected."Clearly this widget borked my Mobile network settings, presumably because it's meant for GSM. How can I restore these settings to what they should be without completely restoring my phone from scratch?

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HTC Incredible :: Verizon 3g Network Very Slow?

Jul 29, 2010

Are you guys having any issues in North East/Tri State area of NYC/NJ? Im not getting MMS, can't download attachments, and internet is bogged down like a hooker after a long night. I wanted to know if it's just me, or if other people are having the same issues? Could it be all the droid X users bogging down our network?

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HTC Incredible :: Verizon Contracts - Can We Get Out Without Penalty?

Oct 22, 2010

Got my DINC, 2 of em from a Diamond partner booth in the mall. So many problems, and there was so much we are still discovering. Because it seemed to be lack of full disclosure, can we get out of the contract legally?
The issues have been:
- Didn't notify us about cancellation fee of previous line (we knew but he mad eit sound like he found a way around it - nope)
- Didn't cancel a line so we incurred a month and a half of charges on it
- Employee discount we were counting on was ineligible on unlimited plans and only applies to the primary account on a family plan (just found out today, 3 months later after wondering why the discount was so low) Do you think we have recourse to cancel our contract?

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HTC Incredible :: Verizon Pre-order Warning

Apr 18, 2010

I called and spoke with two different CSR on the phone today as well as one the guys at our local Verizon corporate store. I am still undecided about whether to pre-order tomorrow to save myself from dealing with the mail-in rebate or buying it in store on 4/29. The first CSR I spoke with told me I should receive the phone by FedEx on 4/29. I called later to ask another question about my ne2 and changing plans. I asked the second CSR the same "when will I get it if I pre-order" question and she says I will get it on Friday 4/30. I told her that every thing I have heard and read says it will be there by Thursday 4/29. She told me it was going to be shipped using FedEx 2-day service. I called my local store in Indiana to see if they have ever sold out of any phones when they debut. He says that most of the excitement over the Incredible is by "techies" like me and he expects plenty in stock. I had him check to see when I would get it if I pre-ordered online. He says that it would be shipped 2-day FedEx and I would receive it on Friday 4/30. I told him I would be in on 4/29 to get my phone because I do not want to take a chance on waiting an extra day. This is just a FYI for those expecting it on Thursday because it may take an extra day to get to you.

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HTC Incredible :: Verizon Commercial On Camera

May 21, 2010

YouTube - Verizon DROID INCREDIBLE by HTC - Camera

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Android :: Stay With Verizon And Get Incredible Or Get Evo?

May 23, 2010

looking forward to getting my first android. I currently have an LG Dare with verizon and my contract isn't up until October. So I'm due for an upgrade and can get the Incredible whenever I want. I have been reading up on the Evo (still don't know a lot, but I do know some of the differences between the phones) and can't decide if the Evo is worth getting to pay $80 for ETF.I just started working at Walmart so I can get a 20% discount at Verizon, not sure on Sprint as of now, I live Springfield, MO (3rd largest city in MO) Sprints site says it has "best" coverage, but I don't see 4G being in the picture for a while.Should I stay with Verizon and get the incredible and just get a 4g phone next year? or make the leap to my 3rd carrier in 6 years?

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HTC Incredible :: Why Doesn't Verizon Do What Apple Does?

Apr 12, 2010

Ok so whenever Apple has something "special" or "magical" they hold a press conference, show off the device or software and generate huge industry buzz and keep the fanboys apple-boners hard. Take the iPad and recent iPhone OS4. Yeah people came out and said they hate what they are a closed system, but 700,000+ iPads sold obviously was generated by the press conference/unveiling. So my question is, why don't Verizon, Google and HTC team up and unveil the incredible a month or so in advance? Do pre-sales and make it happen. sounds simple and lucrative.Without it being unveiled this forum has generated 31k+ replies and 1.8 million views on the **Official** thread for the Incredible and its NOT EVEN OUT YET.

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HTC Incredible :: Verizon Annual Upgrade

Oct 29, 2010

my dad has the primary line on my plan and he pays more than 49.99 per month so he qualifies for the annual upgrade. i wanted to know if i can use that upgrade as an alternate upgrade and upgrade my samsung reality to an htc incredible using his upgrade?

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HTC Incredible :: Remove Verizon Branding?

Apr 20, 2010

The Verizon logo on the front of the phone is horrible.I hate their logo and it looks obnoxious. Is there any possible way to safely remove it without ruining/scratching the phone?

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HTC Incredible :: Anyone Removed Verizon Branding?

May 16, 2010

Has anyone successfully removed the Verizon (check/wording) branding @ top under the speaker yet?If so how did you do it? If Sugar method, did it leave any scratches (small, large, only noticeable under sunlight, none)?Am looking at doing this when I get my Steinheil's in for a cleaner look. Any help/tips would be appreciated.

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HTC Incredible :: Verizon Data Plan

Jul 23, 2010

I have an incredible on order and was charged $213 for the phone to be delivered Monday the 7/26 The price on the phone is $500 plus and is paid for my upgrading a 2 year contract.I want the phone but not sure if i want to pay for a data plan,i can be wifi almost any where I go.....i know I lose 24/7 connection and GPS (is there any FREE stand alone GPS app for android).I bought a used ERIS to play w/ while waiting for the incredible no phone service just wifi and has worked great for me. If I don't activate the incredible, HOW DOES VERIZON bill the difference for the new phone, $300 plus dollars different from what I paid?

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HTC Incredible :: Verizon Training Workshop

May 7, 2010

My husband just got an email offering a workshop on using the Inc! Crazy when the phone does so much that you need that! Has anyone been to one of those before? Is it worth it?

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HTC Incredible :: Why Is Verizon Not Marketing Their Best Phone

May 10, 2010

What happened to the Incredible marketing I think I've seen like one boring commercial which does not even show the phone and one or two radio ads, that's it? when you have the best phone out in the market shouldn't they be marketing it? The Motorola is still be marketed as the best phone in all the radio ads and commercials they have.Its so annoying I'd like to see the incredible being marketed everywhere.

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HTC Incredible : Verizon Temporarily Unavailable

Apr 19, 2010

Looks like they finally put up the banner on there website and signing in to your account is temporarily unavailable. ALSO, maybe this was there before but it states 4/16-4/19 Activation is FREE ONLY during that period.

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