Sprint HTC Hero :: Voicemail Error Code 7

May 10, 2010

I am having a problem with my voicemail, not sure if it is related to my phone or not.

If my phone rings, and I ignore or miss the call, the caller will hear a recorded voice say "The number or code you have entered is incorrect, please check the number or code and try again. Message 7, Switch .."

BUT, if the phone never rings (like it cannot connect b/c of no service or in data and call never comes thru) then the caller is forwarded to my voicemail, can leave a message, and it comes thru on visual voicemail.

I have uninstalled/reinstalled the voicemail app, no such luck. I think this may be a Sprint-side problem.

Sprint HTC Hero :: Voicemail Error Code 7


Sprint HTC Hero :: Error Code 1012

Apr 9, 2010

I just got my Hero two days ago. I was told to make sure there were to firmware or PRL updates. The Firmware said it was up to date. I tried the PRL update this morning and it said it could not be done now to try later. If problem persists contact Sprint. Error code 1012. I am not sure what PRL even is and does this sound like a problem on Sprint's end or my phone? Sorry for the dumb question, I am new to all this technology.

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Sprint HTC Hero : Cant Send SMS At All But Can Receive - Built In App Get Error - Cause Code 97

Oct 30, 2009

Just got my Hero last night from Best buy with that nice little coupon! Great device so far, except that I cant send SMS at all. I can receive them though. I tried sending with the built in app, as well as HandCent.

When sending with the built in app, I get this error:

Cause Code 97
Error Code 2

I have tried updating firmware, PRI and PRL. Also rebooted the phone. Nothing makes it work. Anyone have ideas what I can do to make this work?

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HTC Hero :: Error With Incoming Calls / Goes To Voicemail After Fourth Ring

Dec 16, 2009

When my friends call me, my phone starts ring between third and fourth free signal on theirs side, then the time I am realizing it rings and it's in voicemail already.very annoying.what makes this in-acceptable delay?

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Sprint HTC Hero :: Google Voicemail Sprint To Sprint

Oct 29, 2010

I rooted my sprint HTC hero and installed CM6 on it the other day, and everything is working great... except voicemail. I was using the Sprint VVM app, and that worked, but I got that annoying SMS message with each new voicemail, so I decided to switch to Google Voice (for voicemail only). It seems to work, except when my friends (who also have Sprint) call, and I don't answer the call, they either get a fast busy signal or they hear a voice say something like "Call cannot be completed. Goodbye" and then it hangs up.

Calling from land-lines and other cells seems to work ok? I just enabled Google Voice today, so do I need to wait a certain amount of time before it works Sprint to Sprint, or? Has anyone else seen this before? I should mention, it only happens on unanswered calls. If i dismiss the call before it's done ringing, it properly goes to google voicemail.

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Sprint HTC Hero :: Voicemail Apps For Sprint Hero?

Dec 24, 2009

As a Sprint Hero user, could I download any of the free voicemail apps to use with the hero? Are there any better ones than the preinstalled voicemail app? Is there any setup involved or do you just download any voicemail app, disable the built in one and you're ready to go?

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Sprint HTC Hero :: Voicemail Setup On Sprint HTC Hero

Nov 14, 2009

I haven't setup my voicemail yet on my new Sprint HTC Hero.

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Sprint HTC Hero :: How To Change Voicemail Greetings?

Dec 12, 2009

Is there a way we can we use the old, automated sprint voicemail recording of "you've reached the sprint voice mailbox of ###-###-####" on the Hero? I don't particularly like that I had to record my own voicemail mailbox greeting when I setup the phone and rather have the basic sprint recording that I've had on every other sprint phone I've ever owned.

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Sprint HTC Hero :: Text - Voicemail

Oct 27, 2009

This isn't on par with the sidekick loss of data, but unknowingly missing text messages (across the board it seems) and unknowingly missing voicemails (less common, but still prevalent it seems) is a BIG DEAL. Even after I presumably fixed both text and voicemail issues, tested to confirm on both, I was surprised to find a few hours later that neither were working again! And I've not come close to toughing the 40MB limit Sprint is mentioning. I've had 100MB free on my phone the whole time. That's just unacceptable and means to me that some element of this product was released irresponsibly into the free market before it was ready. If there are fatal flaws associated with the use of task killers, or other 3rd party apps, this needs to be understood and communicated to the consumer.

As much as I LOVE Sense UI and the Hero in general, I'm porting back to my month-to-month Verizon plan to wait out the storm. Losing basic, critical phone functionality is NOT an option for me.

That's a real bummer for me because the Hero is *easily* my favorite phone on the market. Sense UI is forward looking, and I believe a bar-raiser for other companies, Apple included. But as much as I hate to give it up, it does sort of feel good to be back on the sidelines again, free to jump on the Passion (Dragon) or the like in the near future.

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Sprint HTC Hero :: Working - SMS/Voicemail

Oct 26, 2009

Here is the link to the original post. SMS ISSUES!! (HTC Is Working On A Fix!) - SprintUsers.com Please watch for any ROM memory leaks that some of us are experiencing as this could render your phone unable to receive sms or voicemail notifications. See here: Low on spaceTo check your ROM space go to SD & phone storage in your settings menu. By the way even though the official HTC Issue does not include voicemail I have added it because it was my personal experience that this effects voicemail as well. I believe it is pushed the same way as sms/mms.

Issue Title:
HTC Hero (A6277) - Unable to receive SMS, cannot be resolved via Hard Reset

Posted Date:
10/26/2009

Issue Type:
Known Issue

Description:

An issue has been identified where the Hero by HTC may enter a state where the device is unable to receive SMS and cannot be resolved thru standard troubleshooting up to and including a Hard Reset, ##786, and software reflash.

Action: Policy Exchange

When the device runs out of available memory a system flag is set indicating that there is no memory available to receive incoming messages. The device requests a retry, and the network will continue resending for 72 hours. Currently there is no field accessible method available to bring a device out of this state, however HTC is working to develop both a short and long term solution that will be communicated when available.

The best method of prevention currently is to ensure adequate memory is available on the device to prevent the flag from being set.

If the this issue is encountered, follow the steps below:

Back up all customer data from the device.
Power the device off.
Hold the Home and Back buttons then press the End/Power button.
Follow the on screen prompt to clear all user data.
One the reset is complete, test the ability for the device to receive SMS. This can be done by sending a test message then confirming it has been received via the SMS network tool (Intercarrier/Metcalf/ICSMS).
If the issue persists, exchange the device and return the unit via the EFFA process until this article is updated with a solution.
We are investigating an additional issue that may cause devices to intermittantly receive an SMS but not display the message to the user. This issue is distinguished from the above in that it is resolved by a soft or hard reset. No exchange is neccesary for the intermittant unable to receive SMS issue, we will post an additional KI when a solution is available.

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Sprint HTC Hero :: Calls Being Sent To Voicemail

Apr 13, 2010

Although there are a few threads about calls going straight to voice mail in other phone sections, I have yet to see one here. From what I read, there isn't a solution, but I still want to ask being that it is now happening to my Sprint Hero. Anyone know what causes it, or if there is a setting one can change to stop it.

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Sprint HTC Hero :: Voicemail Not Notifying?

Mar 24, 2010

I cannot get my Hero to give me notifications that I have Voicemails to listen too. I just got this thing a week ago and was beginning to wonder why I hadn't gotten a voicemail in that long since I don't answer every call. Well last night I discovered that I had a bunch of them but it's not letting me know. I did the setup like it instructed when I got the phone. Anyone else ever have this problem and if so, how did you fix it? Thanks.

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Sprint HTC Hero :: Sprint Tv Not Working - Error Message Saying Must Be A Sprint Customer To Use This Feature

May 28, 2010

i've tried out all the radios to test out which is the best for me..and i devided on the one that was based off the verizon radio..so i got an error message saying "You must be a Sprint Customer to use this feature" so i changed to the newest radio out 2.42.01.04.27 and i still get the same issue..what could it be?

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Sprint HTC Hero :: Visual Voicemail Update

Nov 23, 2010

I just received a mandatory update for my Visual Voicemail app. It downloaded and installed without a problem. I think I had read about this update somewhere a few days ago. It kept on shilling an add-on service from Sprint for voicemail to text transcription service. I do not mind being asked once about a service because I can just decline. However, this advertisement insists on on rearing its ugly head every time you restart your handset and go to use the Visual Voicemail app again.

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Sprint HTC Hero :: Google Voice Vs Voicemail App

Mar 3, 2010

I am having a hard time deciding for my HTC Hero.

Google Voice

Pro's
Transcribed Voicemails (Usually not that good, but a neat feature to have)
Saved Voicemails that don't have to be deleted after a couple weeks
E-mail or SMS notifications (I don't use it, but my voicemail app doesn't do that)

Con's
Wastes battery with notifications and having to download Voicemails to listen to them.

Stock Voicemail Application

Pro's
Doesn't waste battery life for having notifications of a new voicemail.
Implemented into the phone automatically
Instant notification without wasting battery, etc.

Con's
Lacks a lot of features
Not useful at all.

I can disable Google Voice whenever, which isn't the problem. But, I am having a hard time deciding.

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Sprint HTC Hero :: Upgraded Now No Visual Voicemail

Jul 7, 2010

So I upgraded to zenexp and now I don't have visual voice mail. I do have a google voice account though, so I downloaded the program. Am I missing something or can I only use the google visual voice mail with my google #? I cannot seem to figure out how to pick up my voice mail when people call my cell phone.

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Sprint HTC Hero : Unable To Get Visual Voicemail?

Nov 21, 2010

I've been away from a rooted phone a few months and I recently rooted my phone again and I have the Purple glass theme [ROM] (UPDATED 16-NOV) FroYo 2.2 - CM6 Extremely Blue, BlackMod, Red, Purple, Vanilla - xda-developers

I've flashed gapps, and vvm and gapps is working great, vvm not so much.. am I doing something wrong? I've gotten 4 texts to tell me I have voicemail but I'm not able to get them w/vvm. I love this theme and I don't want to have to change it due to vvm problems!

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Sprint HTC Hero :: Stop Text Alert For Voicemail

Apr 13, 2010

Since upgrading to 2.1, I've been receiving a text alert for every voicemail I get. I've black listed these messages in the past. Since the update, the text alert comes from the individual. If I black list it, I don't get any text from that person.

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Sprint HTC Hero :: Visual Voicemail - No Bluetooth Support?

Feb 15, 2010

I just want to know if I am having a problem or if their Hero does not support this feature? My BT works fine for everything else I have tried but will not let me listen to VVM playback.

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Sprint HTC Hero :: Send All Calls To Voicemail Automatically?

Dec 20, 2009

Does anyone know of a setting that will send calls to voice mail automatically but still allow the phone to function normally otherwise?I use an application that needs to still have GPS functionality and network access (so Airplane Mode wouldn't work ).Can anyone direct me here?

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Sprint HTC Hero :: Voicemail And Music (mono) Over BT Earpiece

May 9, 2010

I just discovered this today, and it has been mentioned in part before but I thought I'd share myself because it is an extremely useful feature, not to mention i had seen posts in the past that claimed this was not possible.Any app that produces sound, be it NAV, Voicemail or the music player can stream through your BT earpiece. I discovered it when my phone pocket dialed a strange combination of '?9797**' I have no idea how to reproduce a '?'After some reading I found that ** or p (pause?) will open the BT connection. The easiest way to enable it is to save a call contact shortcut of 'p' on the home screen. Just hit that icon prior to using whatever app you want and it will play through the earpiece. Hit the icon again to close the connection so you dont run into battery issue.Note you can dial ** to achieve the same (which will change into a p) however it will not work if you create a contact with **, you must create it with a p

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Sprint HTC Hero :: Phonefusion Voicemail Stopped Working

Jun 3, 2010

Recently my Phonefusion voicemail stopped working. I don't think that it's related to the 2.1 update, because it was working fine until a few days ago. It seems that when people call me, after 4 or 5 rings, it goes to voicemail, but my voicemail greeting does not come on, and therefore people are not aware that their call is in voicemail. They just think that I've picked up. And then when I try to retrieve/listen to my voicemail, there is just this buzzing sound.

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Sprint HTC Hero :: App To Save Voicemail Messages To Mini SD?

Feb 8, 2010

I swear I saw this as an option on my stock Hero.

I can't find it with the Voicemail app on the Fresh v1.1 rom.

Am I missing something? Did I just imagine it? If so, is there any app that can do this?

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Sprint HTC Hero :: No Voicemail Notification / Disabling WiFi For Receiving

Nov 15, 2009

I have had the Hero for three weeks or so. After updating the visual voicemail after the initial purchase. Everything was fine until I received a text a week ago informing me that X sent me a voice SMS message and I had to call 408.970.0000 to listen. There was no notification on the visual voicemail native app that anyone had called me. Upon calling this number, I had four voicemails from the preceding few days that I never got. As of today, 11/15, according to the native voicemail app, I haven't received a VM since 11/4. In actuality, I've received many.

After calling sprint and explaining this to them and having "tech" support tell me to "disable WiFi to get my voicemails (!?)", I went to the sprint store. Several call to their support and their own tinkering resolved nothing but an overnight ship of a new Hero due tomorrow. Now, I do have handcent installed after having awake/up time issues (see other posts) with the native message app. Could this be somehow related?

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Sprint HTC Hero :: Visual Voicemail Sound Scratchy / Computerized

Dec 22, 2009

I have noticed that when I listen to voice mails through visual voicemail they sound scratchy, quite, computerized or fuzzy, but when I go to the phone and dial my voicemail the sound quality is great, loud and clear!

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Sprint HTC Hero :: Make Google Voice Default Voicemail?

Apr 16, 2010

I have a Google voice account, however my voicemail from my phone gets most of my messages how do I make Google voice the default voicemail?

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Sprint HTC Hero : Visual Voicemail Not Playing - When Receive Mail

Mar 11, 2010

When I receive a voice mail, it shows up in the visual voice mail application like it always does. Everything is normal EXCEPT ... When I play the voice mail I hear nothing. The time bar moves as it is playing, but nothing can be heard. This has been happening for the past 3 days. I then have to access my VMs through the traditional "Dial #1" portal. I love visual VM though, and would like to fix this. Does anyone know what the problem might be and/or have had this problem before?

Note: I am not using a task killer, and I don't even have one downloaded on my UNROOTED Hero.

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Sprint HTC Hero :: Incoming Calls Go Directly To Voicemail When Listening To Music / App For Fix?

Nov 29, 2009

All incoming calls go directly to voicemail when I am listening to music on my Hero. Is there a setting I haven't found to address this? Or an app?

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Sprint HTC Hero :: Sprint HTC Hero Bar Code Scanner

Jan 24, 2010

I have downloaded the Barcode Scanner app from ZXing team.Have tried to scan 10 items no luck. Same app works fine on Samsung Moment.

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Sprint HTC Hero :: Need Code To Do Wipe Via Adb

Jul 18, 2010

When I go to install different custom roms, my recovery image won't allow me to wipe sd:ext partition. What i mean is when i go to wipe it i get this message "Error : Run "wipe ext" via adb". I'm using Ra-heroc-v1.6.2. Anyone know what to do? If not, does anyone know code to do wipe via adb Searched for quite a while there and am now turning to.

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