Sprint HTC Hero :: Phonefusion Voicemail Stopped Working

Jun 3, 2010

Recently my Phonefusion voicemail stopped working. I don't think that it's related to the 2.1 update, because it was working fine until a few days ago. It seems that when people call me, after 4 or 5 rings, it goes to voicemail, but my voicemail greeting does not come on, and therefore people are not aware that their call is in voicemail. They just think that I've picked up. And then when I try to retrieve/listen to my voicemail, there is just this buzzing sound.

Sprint HTC Hero :: Phonefusion voicemail stopped working


Sprint HTC Hero :: Working - SMS/Voicemail

Oct 26, 2009

Here is the link to the original post. SMS ISSUES!! (HTC Is Working On A Fix!) - SprintUsers.com Please watch for any ROM memory leaks that some of us are experiencing as this could render your phone unable to receive sms or voicemail notifications. See here: Low on spaceTo check your ROM space go to SD & phone storage in your settings menu. By the way even though the official HTC Issue does not include voicemail I have added it because it was my personal experience that this effects voicemail as well. I believe it is pushed the same way as sms/mms.

Issue Title:
HTC Hero (A6277) - Unable to receive SMS, cannot be resolved via Hard Reset

Posted Date:
10/26/2009

Issue Type:
Known Issue

Description:

An issue has been identified where the Hero by HTC may enter a state where the device is unable to receive SMS and cannot be resolved thru standard troubleshooting up to and including a Hard Reset, ##786, and software reflash.

Action: Policy Exchange

When the device runs out of available memory a system flag is set indicating that there is no memory available to receive incoming messages. The device requests a retry, and the network will continue resending for 72 hours. Currently there is no field accessible method available to bring a device out of this state, however HTC is working to develop both a short and long term solution that will be communicated when available.

The best method of prevention currently is to ensure adequate memory is available on the device to prevent the flag from being set.

If the this issue is encountered, follow the steps below:

Back up all customer data from the device.
Power the device off.
Hold the Home and Back buttons then press the End/Power button.
Follow the on screen prompt to clear all user data.
One the reset is complete, test the ability for the device to receive SMS. This can be done by sending a test message then confirming it has been received via the SMS network tool (Intercarrier/Metcalf/ICSMS).
If the issue persists, exchange the device and return the unit via the EFFA process until this article is updated with a solution.
We are investigating an additional issue that may cause devices to intermittantly receive an SMS but not display the message to the user. This issue is distinguished from the above in that it is resolved by a soft or hard reset. No exchange is neccesary for the intermittant unable to receive SMS issue, we will post an additional KI when a solution is available.

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Sprint HTC Hero :: MMS / SMS Stopped Working After Out Of Space Error?

Oct 26, 2009

I recieved an error two days ago saying "out of disk space". After restoring my phone to factory the ability to receive MMS/SMS went kaput! Surprisingly I can send but not receive messages. I was on the phone with Sprint for hours with to technicians. One of the techs implied that some of the early batch of phones from Best Buy have this issue. This is just one of the techs viewpoint. I am going to swap the phone today and see if it resolves the issue. I switched to Sprint specifically for TEXT so this could be a deal breaker. More to follow.

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Sprint HTC Hero :: Gmail Application Stopped Working

Apr 7, 2010

Gmail app stopped working and syncing today. if i manually press the refresh button it crashes and the message that gives me is "The process com.google.process.gapps has stopped unexpectedly. Please try again" and i press force close button cause thats is my only option. Anybody has the same problem?

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Sprint HTC Hero :: Media Volume Stopped Working - No Sound

Dec 15, 2009

Last night I was bored and browsing through my soundboards looking for a new ringtone. I was opening and closing apps, running task killer, if I thought it necessary. Everything was fine, until all of a sudden my media volume stopped working. On screen, while I'm playing media, I can pull the volume up and down, but no sound comes out. The Alarm volume, and ringer volume continue to work. So this morning I snooped around the forums and decided to reset my phone. All was going well, until I accidentally played some mp3's that were on my SD card. Now the media volume has stopped working again and when I turn on my phone, my music app has attached itself to that screen that you have to pull down to log in.

I didn't request that, and can't find a way to turn that off in the settings. To be honest, I am a new user. I've had my hero for two weeks, and I'd love to know that my problems are user error and not a faulty phone. I've also re-downloaded task killer and am wondering if that was a bad choice. I'm still at the point of just playing with my phone: launching apps, installing, uninstalling, etc, and it seemed like a good idea. In a worst case scenario, I'm thinking of deleting the mp3's and doing another reset. But if I have to keep doing this regularly, the exercise will get a little old.

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Sprint HTC Hero :: Navigation Voice Guidance Stopped Working

Feb 7, 2010

I used to get stuff like "turn left onto such and such street." Now I get "such and such street" and I have to look up to see whether the arrow is left or right. So, I checked settings. I'm on "full audio." But, I set it to instructions only, saved settings, even rebooted the phone, then reopened the app, but no change. I set it back to full audio, saved, reboot, nothing. Still not getting full prompts, the way it used to.. NOTHING changed, that I can figure out. It just stopped working properly on Friday. I'm running Fresh 1.1 rom, but I flashed that about 2 weeks ago and the navigation prompts were working fine .. until Friday.

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Motorola Droid :: Voicemail Notification Stopped Working

Dec 31, 2009

I received my new Droid recently (yes, for Christmas), everything was working fine - even while using the Open Home feature.

However, some time this past week - or longer - the voice mail notification has stopped working. No blinky light, no icon, nothing. I have tested using the regular Home and the Open Home - same results. Just a missed call notification. Further troubleshooting steps I have taken was just powering off the phone and powering back on. I have also removed the battery for a couple of minutes and replaced, still the same. I have also cleared out all voicemails and left myself a voicemail, still same thing. Only the missed call notification.

I have installed the following applications within the past week...
Gang Wars
GeoBeagle
Jewels
gStrings (it's a guitar tuner, get your minds out of the gutter...lol)
Meebo IM
MyMarket (which I'm uninstalling after this post)
Mystique
Texas Hold'em
Weatherbug Elite
Robo Defense
Google Skymaps
Goggles
FourSquare
Fandango
Flashlight
Droidlight
Layar
PicSay Pro

I could just do a complete wipe and reload to see if that resolves my issue - but my question is, the applications I have paid for, will I have to pay for them again? Or does it keep track of what you purchase?

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Sprint HTC Hero :: Using Chompsms Battery Life Has Improved Significantly However Fix Stopped Working Today

Oct 24, 2009

So I applied the fix for the battery life in the other thread posted here last week. Using chompsms, my battery life has improved significantly. However, the fix stopped working today.

I am not using messages and am using chompsms. However, by noon today, my battery life was at 50%, whereas normally it's at 80.

Now the weird thing is, the uptime of the phone is still very low (15%ish). However, using spare parts--> battery usage --> partial wake usage, I found that the Dialer was using an incredible amount of battery -the exact same phenomoneon in the original issue. So, it seems that the fix has stopped working and battery life is low again, but the phone still recognizes the phone as going into standby.

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Sprint HTC Hero :: Pandora Broken - "unexpectedly Stopped Working And Force Close" / Fix It?

Nov 14, 2009

It seems recently that Pandora refuses to work, its always "unexpectedly stopped working and force close" etc etc. Any suggestions why?

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HTC Hero :: Removing Phonefusion ?

Feb 8, 2010

How to with remove Phonefusion? I uninstalled it but I keep getting text alerts with a bunch of numbers and my regular sprint vm don't work. I heard before that the moble network settings need to be on EVDO for it to work but i'm not sure if I'm doing it right.

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Samsung Moment :: Sprint TV App Stopped Working

Nov 11, 2009

My Sprint TV app stopped working last Thursday. Is anyone else having the same issue?

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Sprint HTC Hero :: Google Voicemail Sprint To Sprint

Oct 29, 2010

I rooted my sprint HTC hero and installed CM6 on it the other day, and everything is working great... except voicemail. I was using the Sprint VVM app, and that worked, but I got that annoying SMS message with each new voicemail, so I decided to switch to Google Voice (for voicemail only). It seems to work, except when my friends (who also have Sprint) call, and I don't answer the call, they either get a fast busy signal or they hear a voice say something like "Call cannot be completed. Goodbye" and then it hangs up.

Calling from land-lines and other cells seems to work ok? I just enabled Google Voice today, so do I need to wait a certain amount of time before it works Sprint to Sprint, or? Has anyone else seen this before? I should mention, it only happens on unanswered calls. If i dismiss the call before it's done ringing, it properly goes to google voicemail.

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HTC Hero :: Why Phone Stopped Working?

Sep 8, 2010

My HTC Hero just stopped working, it will not turn on or charge or do anything. I was on my computer with it sitting on the desk working fine then when I went to check it, nothing. It has no power to it at all. Does anyone know what this problem is?

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HTC Hero :: Headphones Suddenly Stopped Working

Aug 29, 2009

Anyone else having this problem? afer a factory reset to try and fix my sms problem my headphones no longer work, ive tried known working headphones and they dont either, the headphones work on other devices. the 3.5mm jack seems to no longer work on my hero gutted.. i use this alot, well, used it alot. anyone else have this problem?

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HTC Hero :: Alarm Sound Stopped Working

Mar 3, 2010

My alarm was working fine now the notification is no longer sounding. All other sounds, sms gmail email etc are ok. If you try and change the sound to a stock sound they don't sound either (so I don't think its to do with the SD card). Any ideas?

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HTC Hero :: Headphone Jack Stopped Working

Jul 27, 2009

I got my HTC hero on Orange last week and it's great - everything worked great, but after a day the headphone jack stopped working: when I plug in the headphones they aren't recognised by the device, eg : music will carry on playing on the speaker instead of playing in headphones. Happens with other headphones too not just the supplied ones. I've reset the device with factory settings but no joy. Was wondering if anyone else has had the same problem? Orange have agreed to exchange the device but only when they have new devices in stock later on in the week. Was wondering if a firmware re-install might fix it but not sure how to do it and if would be a waste of time if it's a hardware issue.

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HTC Hero :: Ringtone Trimmer Stopped Working

Jan 20, 2010

Not sure if I'm being thick and missing something but. I set an mp3 to be my ringtone the other day, and when i did it, I had a play with the trimmer, but just decided to use the whole thing in the end. The point being that the trimmer was definitely working. Today I went to change to a different MP3, and wanted to trim, but the trimmer is not working. It seems to think the mp3 is 0 seconds long:
The big "timer" at the top shows 00:00, as does the small one to the right, next to the stopwatch. Both "speech bubbles" above either end of the time bar are empty and greyed out Timer to the left of the bar says 00:00 Lefthand slider (with the 6 dots) is green, but right hand one is grey.

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HTC Hero :: Capi_worker Module Stopped Working

Aug 12, 2009

Vista Ultimate 32 bit. after installing htc sync 2.04 (and any other version I can find). I get capi_worker module stopped working message on reboot.

I've tried all the options I can find regarding adding com ports - updating sony drivers etc. anyone had this - got a working fix?

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HTC Hero :: Marketplace Stopped Working Correctly

Dec 13, 2009

For some reason downloads from the market has stopped working... I haven't been able to download anything from the market in the last hour... The download just sits at 'Starting Download' but never starts... I heard that you have to hack/root your phone to download market apps if you're using a European or Telus Hero in the states but when i first got the phone I was downloading apps just fine so I figured that was false... any idea how to go about finding out what's wrong? I'm on WiFi...

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HTC Hero :: Usb Connection To Laptop Stopped Working / Cause Of This?

Nov 2, 2009

Over the weekend my usb connection to my laptop has stopped working.

it still charges but i don't get the notification that usb is connected or the option to mount the phone. meaning i can swap files with the laptop.

m using the usb cable that came with the phone.

is there a setting i may have altered by mistake that could cause this to happen?

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Sprint HTC Hero :: Voicemail Apps For Sprint Hero?

Dec 24, 2009

As a Sprint Hero user, could I download any of the free voicemail apps to use with the hero? Are there any better ones than the preinstalled voicemail app? Is there any setup involved or do you just download any voicemail app, disable the built in one and you're ready to go?

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Sprint HTC Hero :: Voicemail Setup On Sprint HTC Hero

Nov 14, 2009

I haven't setup my voicemail yet on my new Sprint HTC Hero.

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HTC Hero :: Notification LED Lights / Trackball Stopped Working

Aug 12, 2009

If anyone can work out why these have stopped working I will pay $15.00 through paypal as a reward, I have searched the internet for days and days and still have no information, apart from other people have the same problem. Also I have reset my phone, etc., still no good.

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Sprint HTC Hero :: How To Change Voicemail Greetings?

Dec 12, 2009

Is there a way we can we use the old, automated sprint voicemail recording of "you've reached the sprint voice mailbox of ###-###-####" on the Hero? I don't particularly like that I had to record my own voicemail mailbox greeting when I setup the phone and rather have the basic sprint recording that I've had on every other sprint phone I've ever owned.

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Sprint HTC Hero :: Text - Voicemail

Oct 27, 2009

This isn't on par with the sidekick loss of data, but unknowingly missing text messages (across the board it seems) and unknowingly missing voicemails (less common, but still prevalent it seems) is a BIG DEAL. Even after I presumably fixed both text and voicemail issues, tested to confirm on both, I was surprised to find a few hours later that neither were working again! And I've not come close to toughing the 40MB limit Sprint is mentioning. I've had 100MB free on my phone the whole time. That's just unacceptable and means to me that some element of this product was released irresponsibly into the free market before it was ready. If there are fatal flaws associated with the use of task killers, or other 3rd party apps, this needs to be understood and communicated to the consumer.

As much as I LOVE Sense UI and the Hero in general, I'm porting back to my month-to-month Verizon plan to wait out the storm. Losing basic, critical phone functionality is NOT an option for me.

That's a real bummer for me because the Hero is *easily* my favorite phone on the market. Sense UI is forward looking, and I believe a bar-raiser for other companies, Apple included. But as much as I hate to give it up, it does sort of feel good to be back on the sidelines again, free to jump on the Passion (Dragon) or the like in the near future.

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Sprint HTC Hero :: Calls Being Sent To Voicemail

Apr 13, 2010

Although there are a few threads about calls going straight to voice mail in other phone sections, I have yet to see one here. From what I read, there isn't a solution, but I still want to ask being that it is now happening to my Sprint Hero. Anyone know what causes it, or if there is a setting one can change to stop it.

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Sprint HTC Hero :: Voicemail Not Notifying?

Mar 24, 2010

I cannot get my Hero to give me notifications that I have Voicemails to listen too. I just got this thing a week ago and was beginning to wonder why I hadn't gotten a voicemail in that long since I don't answer every call. Well last night I discovered that I had a bunch of them but it's not letting me know. I did the setup like it instructed when I got the phone. Anyone else ever have this problem and if so, how did you fix it? Thanks.

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HTC Hero :: GPS Stopped Working With Google Maps - Cannot Find Location

Feb 14, 2010

I have a Telus HTC Hero and for a few weeks now my GPS simply stopped working with google-maps. It keeps saying "can't find location". If I use Gps Status app, it shows a compass and shows how fast I'm moving in what ever direction, but for some reason google maps can't seem to lock on. I've tried hard and soft resets, turning triangulation on off, GPS on off.

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Sprint HTC Hero :: Visual Voicemail Update

Nov 23, 2010

I just received a mandatory update for my Visual Voicemail app. It downloaded and installed without a problem. I think I had read about this update somewhere a few days ago. It kept on shilling an add-on service from Sprint for voicemail to text transcription service. I do not mind being asked once about a service because I can just decline. However, this advertisement insists on on rearing its ugly head every time you restart your handset and go to use the Visual Voicemail app again.

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Sprint HTC Hero :: Google Voice Vs Voicemail App

Mar 3, 2010

I am having a hard time deciding for my HTC Hero.

Google Voice

Pro's
Transcribed Voicemails (Usually not that good, but a neat feature to have)
Saved Voicemails that don't have to be deleted after a couple weeks
E-mail or SMS notifications (I don't use it, but my voicemail app doesn't do that)

Con's
Wastes battery with notifications and having to download Voicemails to listen to them.

Stock Voicemail Application

Pro's
Doesn't waste battery life for having notifications of a new voicemail.
Implemented into the phone automatically
Instant notification without wasting battery, etc.

Con's
Lacks a lot of features
Not useful at all.

I can disable Google Voice whenever, which isn't the problem. But, I am having a hard time deciding.

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