Samsung Moment :: Drivers And Vista X64 ?
Aug 8, 2010
My computer with vista x64 has about a 50% success rate at recognizing when I hook up my Moment via USB. I've installed the Samsung USB driver for mobile phones v1.3.150.0, as well as the Samsung New PC Studio software. I have debugging checked, tried different USB ports, etc, and the only thing that seems to work is power cycling the phone. android 2.1. I suspect this has something to do with the "Abnormal Disconnect" error I keep getting from pdanet.
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Jul 5, 2009
I am currently having issues installing my G1 in development mode on Vista 64 Premium SP1. I have tried both installing the drivers that come with the latest SDK and also the ones here: http://forum.xda-developers.com/showthread.php?t=446274.
Whenever I plug the phone in it comes up as an unknown USB device under device manger. When I go to update driver and point the installer at the correct driver location it either says 'the device driver is up to date' or when using the have disk option it says 'the folder specified does not contain a compatible software driver for your device'.
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Apr 30, 2010
I am trying to install the new update that a rep at sprint told me to install using the SWupdate tool and I have a problem.
When I connect the phone when its NOT in download mode the USB composite device is detected and works. Everything is okay.
When in download mode, it will NOT work. The device is detected but it gives me the (The device cannot start) Code 10.
I have tried hundreds of things, including formatting and reinstalling a XP version on my comp.
I have drivers, PC Studio, EVERYTHING is not working...
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Jul 23, 2010
Is anyone able to install the usb drivers for this configuration? device: htc slide Windows Vista 32 bit Java 1.6.20 USB driver for windows installed: Revision 3. Android 2.1. I followed the steps here http://developer.android.com/sdk/win-usb.html but it cannot find the drivers at step #6. I get error message, "Windows was unable to install your adb. Windows could not find driver software for your device".
Directory of C:android-sdk-windowsusb_driver
07/22/2010 02:55 PM <DIR> . 07/22/2010 02:55 PM <DIR>
07/22/2010 02:55 PM <DIR> amd64 07/22/2010 02:55 PM
8,938 androidwinusb86.cat 07/22/2010 02:55 PM
8,974 androidwinusba64.cat 07/22/2010 02:55 PM
3,835 android_winusb.inf 07/22/2010 02:55 PM <DIR>
i386 07/22/2010 02:55 PM 16,447 source.properties
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Jan 31, 2010
Has anyone else had issues getting windows to recognize the drivers for their phone? I'm in the process of rooting my phone and I can't get fastboot to work with my phone. When I look under device manager on my laptop it says the drivers aren't recognized. I've tried windows vista 64 bit and windows xp 32 bit.
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Jul 1, 2010
I've installed AndroidSDK and have the drives download but every time I point Windows to the folder it says no drivers were found for my device. I'm trying to do this with the phone being recognized as an ADB device.
I got the PC to recognize my phone by installing HTC Sync but in the Device Manager it still shows a yellow exclamation point.
When I troubleshoot it, it says Windows can not launch driver "Error 37". Anyone know what's wrong? I have my phone rooted using the PB00IMG.zip file but can not complete the recovery partition due to the Windows not being able to communicate with my Eris.
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Sep 15, 2010
Since I rooted to Radioactive Froyo 1.8.22 I've not been able to get my phone to connect to my PC. I tried uninstalling the programs I used to flash, [including deleting the registry files] and even re-downloaded the samsung update program, ran it to the point where it installs the drivers, and it then quit, and it still will not work.
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Mar 24, 2010
Where the heck are these? I found a link on this site with them though when I extract them it tells me that they are all corrupt.
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Jul 19, 2010
I am trying to back up everything my contacts and text messages to my computer using the usb connection to my computer but do not know where to get drivers.
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Aug 3, 2010
I'm trying to drop a new .tar file on my Moment using the Sprint Updater. I've placed the file in the binary folder. I get as far as putting the phone in the downloading mode and connect it to the computer and Windows 7 says it did not successfully install the drivers, halting the process.
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Aug 12, 2010
So I rooted my moment and everything is fine and dandy. But when I went to flash back to the sprint stock firmware my PC won't pick up the USB. I have the drivers. My PC sees the phone as Android not Samsung mobile device. I can't seem to find a way for it to get the drivers. I wanted to try a different ROM then the one I'm running now.
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Sep 16, 2010
I have a samsung moment that neither my desktop nor laptop will recognize. No USB icon on the notification bar.
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Feb 21, 2010
I work for a cell phone company and most of the time when the prompt please install usb drivers, all it is is a setting on the device itself. To resolve this issue, here are the steps:
Home
Menu
Settings
Applications
Developments
Uncheck Usb Debugging.
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Apr 18, 2010
I created a video on how to install the Samsung Moment USB drivers on any Windows 7 platform 32bit & 64bit flawlessly.I created this video tutorial to aid those having such difficulty installing the usb drivers I hope this helps you out. This video will teach you with confidence how to successfully get the drivers installed. The new updated video is up.
YouTube Location 1
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Aug 19, 2010
I'm having trouble with the drivers, just like many others. Now, when trying to uninstall so I can reinstall, I get: Unknown install error. Contact to distributors. Then when I click OK, I get: Fatal error during install.
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Jun 8, 2010
I have a rooted and joey custom kernel flashed moment. The USB drivers were ok until i put the custom kernel on, after which my phone is no longer recognized by my computer...did i do something wrong, and how do i fix?
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Apr 12, 2010
I did a quick search to try to avoid repeating questions that I have been answered before, but I couldn't find anything relevant. I've tried to connect my BH2 to two different Vista PCs, the USB icon on the upper left corner of the BH2 shows up, but I am not given any mounting notifications that I presume are suppose to pop up on the phone? The PCs don't recognize the device anywhere and I've formatted the SD card before. Am I missing a step (or driver) here?
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Sep 27, 2009
I cant get my Galaxy to connect to my PC. I've searched through the posts on this iste and tried everything. Has anyone has the same issues and managed to fix it. I've not upgraded the firmwear as the phone is running AOK and I don't want to mess is up.
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Oct 15, 2010
This has been driving me nuts since I got the phone. It would almost connect to my machine then just bog down and fail. Someone mentioned using a better USB cable and I tried it out of desperation. It WORKS! Apparently the USB cable that ships with the Epic 4G is kinda crappy. I plugged in the brand new cable and it just plain worked.
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Sep 4, 2009
I'm trying to root my Samsung Galaxy, currently looking at the AndroidWorld EasyRoot rooting guide, and I'm stuck on the initial stages. I've got the SDK downloaded and I'm trying to get ADB working. This involves installing the driver so that USB debugging works...but I can't find the driver anywhere. I'm running Vista x64 Ultimate.
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Jul 16, 2010
When I connect my new Galaxy S to my computer using the usb connection, I can see both the internal and external SD card (I use a sandisk Ultra 16GB card). However I cannot open these disks. Windows refuses to open them. The right click on these disks in order to get their properties gives 0GB! So what is going wrong. Do the SD cards use a special format (linux ?) that windows can not see correctly.
I take chance of this message to give a short feedback of my first week with my galaxy S here in France. I got it from virginmobile operator. I have to say that this phone is amazing. What a screen ! My wife just purchased an iphone 4. By far I prefer the samsung's screen. Concerning the battery. One can go for one or two days without recharging. My feeling is that it is not shorter than the iphone's battery.
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Apr 19, 2010
No matter how many times I reinstall the device drivers, they all install correctly besides the Android ADB Device driver.
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Nov 14, 2010
I got a new I7500 and wants to experiment with this. I could not get the adb working with this phone. The samsung software does not solve the adb issue. How can I get I7500 detected by Windows Vista as ADB device?
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Aug 9, 2010
I have gone to settings - aboutphone - usb settings - mass storage. Now upon connecting to my computer, the phone task bar says connect phone via mounting. So I do this. Usually a drive should be installed and then it should be visible on my computer. But this doesn't happen. How do I get it to work? I don't use kies because it is rubbish and don't need it. I just want to drop and drag music and videos.
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Sep 26, 2010
I'm running win xp and my captivate has the new update stock. Not rooted. I have tried many times with many different drivers. uninstall them all and tried again with no luck. In the device manager next to the S3C6410 Android ADB there is always a yellow " ! ". I loaded kies.uninstall it then install the newest one. Also installed the sdk. Still no adb driver will load. . wtf. mass storge works. Just not the adb. It's driving me nuts.
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Nov 27, 2010
I have a Captivate. Can't install the USB drivers in Win 7 / 64bit. I have tried the Samsung USB drivers, Kies Mini, and the Galaxy S drivers. None work.
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Aug 30, 2010
I am trying to update my Galaxy i7500 with the following tutorial:
Easy guide to updating to Galaxo!
I have installed the ADB drivers, and have gotten to the point where I need to start loading files onto the phone, however; I am now unable to mount the phone via USB. On the phone it says "USB connected", but the device does not appear in my computer. I should mention I am doing this from windows XP, so I was not able to follow the guide exactly, however the drivers did seem to install successfully. Currently in the device manager I see "ABD Interface > SAMSUNG GALAXY"
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Oct 18, 2010
I just finished dealing with Samsung Technical Support. First, a lengthy session w/ online Chat, ending with
"Diana: I am sorry, but we have reached the limit of our technical knowledge on this product. I am sorry,we at the chat support provide the basic troubleshooting information for our products,our agents in the voice support provide the next level of support for further assistance.
Diana: I suggest you to contact Samsung Technical Support at 1-888-987-4357 ...."
So, I went to online phone support, and was eventually told that Samsung has no Kies, mini-Kies, or any other support software for the Samsung Vibrant in with 64-bit computers (i.e. computers running Windows 7 in 64-bit mode). I assume this means that the 32-bit software works fine, as most 32-bit software does, but the hangup (no phone pun intended) is in the drivers. That's why it choked when I connected my phone and it tried to install the drivers. Can't use the software without the driver, and can't use the 32-bit driver in 64-bit windows.
Before online phone support told me it was impossible, she did send me to this page, to do a download of mini-Kies: http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=55 7&PRO...
I don't know why she thought the one Samsung makes available when someone clicks through their support links was not good enough, but she was very definite she wanted me to use the other one instead. Here's the general Vibrant support links for downloads:
Samsung
from:
Samsung
Incidentally, while I was getting Online Chat support, I was told:
"Yes,it is compatible with the 64 bit windows also."
She also said that the full Kies (not just the mini-Kies) would be made available for the Vibrant, but since she was wrong about the 64-bit, ....
The phone support person did tell me that Samsung is working on making it available for 64-bit, but had no idea when that would be. She said, loyally, "soon."
I wanted to use Samsung's Kies software to connect (tether, with the USB cable) my phone to my laptop to use as an Internet connection. Now I can't do that until either (a) I find a 3rd party app that does this, or Samsung gets around to developing 64-bit drivers.
Anybody have any experience with using any 3rd party apps to tether to a 64-bit Win7 computer, for Internet service?
As I think about it, I think there's no excuse for Samsung having wasted so much of my time before telling me it was impossible. The pages their website lead me to said nothing about it working only for 32-bit. The software did not check to see if I had 64-bit and warn me it was fruitless. Online tech support said it would work with 64-bit. The page the phone tech support person took me to did specify 32-bit. Only then did I find out that I'd wasted all of this time. My time wasting was increased since I worried that maybe there was some problem with my laptop, so went through the whole process again with my desktop before trying to deal w/ Tech Support.
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Jul 20, 2010
Not sure if this goes here or not, but I am having problems getting my Windows 7 machine to recognize my BH2. Is there a way to get the drives so I can install them so I can use my Mass Storage on my phone?
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Nov 30, 2009
I was trying to setup my adb drivers and sdk and all that so I could root my phone. I was following a tutorial on theunlockr.com. I couldnt get my device to show up so I used "deview" to remove the drivers so i could reinstall them. Now my computer tells me it is unable to locate them.
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