Samsung Moment :: Moment Intermittently Won't Respond / Wake Up When Receiving A Call
Jan 26, 2010
I've already done the update but both pre and post update, my Moment intermittently won't respond when getting a call. The call comes in, I hear the ringtone but no matter what buttons I press, the phone won't respond. I have to wait until voicemail kicks in or the call has ended.
I called Sprint technical support and they're going to send a new (I hope it's new) phone. I hate to set up the phone for the third time. Is there a fix or should I just bite the bullet and get the new? phone? Has anyone had this problem?
What experiences have you had with replacement phones from Sprint?
In Gmail I have my contacts sorted by groups, easy enough, on occasion I need to add a new group or move a contact from one group to another, which is easy enough using a pc and my Gmail account. However, I cannot seem to add new groups or edit existing groups on my Moment. I can see the groups, I can sort by groups, but I cannot find an option that will allow me to add or edit any groups. Does anyone know how this is done on the Moment? I suppose I could use the browser to log on to my Gmail account and change it from there but isnt that sort of redundant since I am on my Gmail account using the Moment? Also, maybe someone knows when Moment contacts sync with my Gmail why dont the contact photos sync? One more thing, anyone ever on a call and it goes dead and after a few seconds the phone rings with unknown in the caller ID. When answer it is some from my address book that should have appeared in my caller ID Anyway, now I have to quickly hang up on this person to call the person my phone hung up on to receive this call. Its like the call waiting gets disengaged and hangs up the present call to allow the new incoming. I also had this problem on a HTC Hero I had before I got the Moment also.
I am tempted to take my moment back despite liking it so much. Recently, when I was using the browser or anything that uses the 3g connection, it would just stop communicating and nothing would get loaded. If I waited a while (an hour) it would sometimes come back or I would have to do a reboot in order to get back the connection. Anyone else running into this problem? What should I do?
Seems like all of a sudden my Moment never sleeps. I can press the red end call button to put it to sleep, but when I turn it back on after a few minutes or even an hour or so later, when I check spare parts it says under battery history 100% running. The screen is not on and shows a small % and since this started the battery life has gotten horrible again. The only thing I see that is running when I look at partial partial wake usage is android system and it is showing the full bar in blue. Does anyone have any idea what can be causing this problem. When I had advanced task manager installed it showed many things running in the background like music, system update, messages ect ect ect and these programs were never opened by me. I thought maybe this was the program that was running all the time because after I uninstalled it the phone started sleeping. But now it is back to staying awake 100% of the time. Any help would be appriciated.
My phone has the rooted 2.1 dd10 version or whichever and I am not receiving picture/video messages. I called Sprint and they said I was "in the red." We tried everything over the phone to try to get around the issue without having to reflash. Any other ideas? I tried pulling the battery for 2 minutes, changing the MSID number.The MSID number won't stay.It goes back to 0000000. Any other ideas or is reflashing the way to go?
Does anyone know how to recieve contact information that is sent from a Blackberry?I have had several people try and send me other people's contact information, and it is a Vcard or .vcf file and my phone will not recognize it, so the information is not readable and it is making it hard for me to do my job.Can anyone please help me with this issue?
I've tried searching this topic for 15 minutes but cannot find anything about it, so I'm sorry if it has been posted before... Anyways, when there is an auxiliary cable, or headphones I'm assuming also, plugged into the phone, I can hear the person who I call/who calls me, but they cannot hear me through the phone. Is this true with everyone's phone? Listening to music and then having someone call me while it is plugged in is very annoying as I have to hang up on them and call back.
Dunno if this has been covered and maybe this is a stupid question. I have not had the phone long enough to have much call waiting experiences but the times I did, I noticed I had to press menu and then go thru a menu to "click over" to the other call. This is g=fine and dandy from the comfort of your couch but is not advisable if you are driving a car. Is there a one button shortcut to go to the other call without having to look at a menu?
The problem is, when im in a call and i receive a second call (call waiting), i switch over and back...but i have no way of ending either call individually...even if the second caller hangs up the phone. My phone will continue say that i have a call on hold...is this a known issue or is it just me?
Are there any good call blocker apps? I recently switched my phone number, and apparently the person who had it before was delinquent on multiple loans, credit cards, etc. so I keep getting unwanted calls.
it's just a pain to have to answer them, wait 5 minutes to get a hold of someone and spend another 10 minutes trying to convince them that my number is not who they are tyring to reach.
just joined up and looking for an answer to an issue I'm currently experiencing with my HTC ONE X. Phone has been fine, now suddenly the phone will not wake up. Everything works fine when initially turned on- can put it to sleep, wake it up with no problems (so the button is working fine) but if I leave the phone for 5-10 mins then try to wake it up I get nothing. So currently am having to constantly have it so the screen never goes off which is hardly ideal (especially on this phone considering the battery isn't the best to start with...!)
Phone is not rooted and on Vodafone UK. Running 4.1.1
When I'm making a call and pull it away from my ear to look up something on the phone itself, the screen stays on. Is there any way to turn off the screen before the timeout occurs (assuming this will happen at all). I don't want to hit the hangup/red button, obviously, since I'm sure that would end the call I'm on.
I made a phone call, got voice mail, and tried to hang up. Before I could hang up, the person called me back, so I talked to that person. After the person hung up, I saw that the first call I made was on "hold", so I switched to it, and tried to hang up. But the phone would not hang up. Noting I did would end the phone call. I could use the dial pad, I could go to the home screen, but the phone call would not end. I held the "end" button down and nothing happened, and I couldn't get out of the phone call. So I finally popped the battery cover, and pulled the battery to reset the phone.
I've just started noticing this about 3 days ago. I have to enter in the locked phone "puzzle" and I've noticed that the emergency button wasn't there. Im wondering if I'm the only one or am is it just my phone? I've noticed that this phone can be a bit buggy at times! Note: I have not had the update done on this phone. The only big recent app that I've installed is handcent.
I am looking at android phones for me and my family. Kids like the Moment. Was wondering how the call quality and speakerphone is? DH will use it for lots of meetings, sometimes on the road, so this is very important.
Are we better off with a different android phone for him for call quality? Anyone know if call quality is any better on Hero?
Ok. I did one of the updates to 2.1 on my moment back when it was first leaked, and did the change to CE10 or whatever it was, then I just did the other day a custom makeshift one from the pick and choose list from Joey. Both of these 2.1 updates land me in this issue.
I can not find a setting to change it, and I thought it might have been from the Dialer One application but it isn't.
Whenever I choose a ringtone whether from Android, Music, or Zedge, no matter what it is. My ringtone when I get a call is always an audible call from John Doe. Or if the number isn't in my phone book it would say call from ###-###-####.
I have tried multiple ringtones and I still run into this. It never happened on the original 1.5. Is there a setting I need to change?
Gizmodo has a Black Friday list and just added the Moment at a big discount. About the 12th deal listed under Cell phones. It's supposedly offered from Wirefly. Come on and join us the more the merrier. I got mine from BB @ $99.
Black Friday Deals: The Only List You Need - Black Friday - Gizmodo
I currently have a voice plan, with sprint, for my dying LG Musik and my father's Palm Centro and am seeking to replace my Musik with a Samsung Moment. I have an upgrade available on my account, however I don't want to get locked into a data plan, since I rarely spend any time away from Wifi.
Does anyone know if there is a way for me to use my upgrade to aquire the Moment without commiting to the data plan?
set up the wifes new moment her gmail still says 109 unread I went intp gmail on the pc and marked all as read then refreshed on the phone, no luck, tried going to manage apps and clearing all gmail and refreshing, still no luck short of one by one deleting all 109 any way to fix the count?
So i had a hard decision to make when buying a new phone. It was between the HTC Hero and the Samsung Moment. After about 2 weeks I finally made the jump. A lot of the apps are on the I phone and I touch which is pretty cool. But can anyone tell me if it is possible to maybe change the phone kinda like jail breaking? Is there anyway of making the Moment a wireless tether for internee?
Most every other "issue" to this phone has been a non-issue for me to this point.However, the one feature Samsung really screwed us on is the voice capabilities of the phone.I think they are tied to the Nuance system and therefore unusable by other apps like google voice search and where.I hope samsung or sprint writes a live search app for this phone.I bought the phone with the expectations of this phone being capable of voice commands without being limited by nuance.
I know nothing about rooting phones, so i thought Id ask here. Im in the process of choosing between the moment and the hero, and I cant decide. The biggest concern I have is how fast will the Moment be rooted. Its sounding like they are close with the Hero, and once that is done will that make it easier for someone to figure out how to root the moment? Or is it like starting from scratch from phone to phone? Im also a bit concerned that no one at XDA will be helping with the process since the moment is not an HTC phone. I had a Treo800 when it first cameout, and it seemed like it took FOREVER for roms to make it way to that device. Any thoughts?
I am a Sprint customer looking for an Android phone for basic functions. I am trying to choose between the Hero and the Moment. I have 1 of each right now from Sprint, on the 30 day trial. Here are the challenges I find with each. Does anyone know of any fixes for these?
Hero 1) Phone hangs up during calls because of lack of proximity sensor 2) Speaker phone wont turn off once activated, unless I end the call 3) Vibration mode is very weak and basically useless. Cant feel it in my pocket 4) Sprint Navigation does not work
Moment 1) Battery runs out before end of day 2) Bluetooth is spotty and wont always connect 3) Web navigation not as smooth as Hero.