Samsung Moment :: Dropped Screen And Wont Turn On Phone / Fix This?
Jun 27, 2010
Today I dropped my phone from about chest level. And when I picked it up the screen wouldn't turn back on. There are no any cracks on the screen and all of the touch stuff still works, what i mean is when the phone is on i can still unlock and scroll down i can feel it vibrate when I do so. I have tried pulling the battery and restarting and nothing will help. Does anyone else have any idea of whats wrong or how to fix it.?
I'm new & I couldn't find an answer online or here (my luck it would have been the next page) I got my Moment a week ago & I am trying to get used to it. One thing that I cannot figure out, does this thing have some sort of jingle, alert to let you know the call has been dropped? I hate talking to myself when I think my friends are connected.
I dropped my phone yesterday for the second story of my apartment complex. It hit the ground really hard, but landed on it's back. Everything seems to work perfect, except that one of the sliders (top keyboard slider) that connects the keyboard to the screen, bracket came off. A small piece broke off but it still looks like it can go back in the sliding area. Right now the keyboard is only sliding open from the bottom bracket.
I can't seem to figure out how to slide this bracket that's on the keyboard back inside the sliding area on the back of the screen. I have had this phone since it came out and I don't have the protection plan. Not sure if sprint will fix this for me and how much it will cost, or if I can fix it on my own or if I will need to buy a new phone. But this thing isn't going to last much longer with the phone only being held in place and sliding with 1 slider.
i dropped my moment in the toilet (yea gross), grabbed the phone a second after and took it apart, etc etc did the rice trick, it shows a screen that says its charging when i plug it in but it still doesnt turn on what color is the battery water indicator supposed to be? i've read that red means it got wet, mine is white, but my friend showed me his battery indicator and it was white with red spots. he said that's what it's supposed to look like on a working battery (his isn't an android phone though) ps. dont worry i had already flushed when i dropped it
So I took my phone to the local store today to be updated and they failed. They bricked my phone plus apparently 2 others before they gave up. They gave me a new moment plus a $50 credit, but I have a question about this new phone. When waking my old phone, I only had to press menu to unlock it. This new phone has an iPhone style "slide to unlock" feature that I don't like. This is the way the phone came. Before I even set it up, so its not an app. Does anyone have any idea how to turn it off? I know the old screen is still there because if the slide screen lags at all before taking me to my home screen I briefly see it. Is this a function of the newer moments?
I have a moment I'm working on that froze up when it was pluged into a PC. It's now frozen on the "DOWNLOADING, DO NOT TURN OFF TARGET," screen. Any suggestions on how to fix this? Hard reset? I took the battery out and turned the phone back on. Now I have a black screen with an icon of a phone...triangular, yellow error symbol...image of a computer. I took the battery out, held the down volume button, camera button, and power button. Now I'm back to the "DO NOT TURN OFF TARGET" screen.
I'm experiencing an odd quirk where my outgoing calls will often drop when I put the phone to my ear to talk or listen. Oddly, they don't seem to drop when I keep it on speakerphone and this doesn't seem to be an issue at all with incoming calls.Has anyone else experienced this and found a fix?Also, I've found this doesn't seem to happen when I use the menu and go to a different screen while the call is connected.
I recently started having this problem. I set the screen time out for 15 seconds but the phone won't go to sleep unless I manually turn it "off." I've tried restarting the phone which helps but eventually it starts acting up again. As i type this, I haven't touched the phone in about 3 mins and the screen is still on. Any help? I;m wondering if it's an app I installed?
I just got the Moment and I like it so far, but for the love of God I can't figure out how to turn the sound off when my phone goes out of service. Where can I find this!?
I live in an area with poor cell service (I knew this and I hate talking on my phone) and just want the noise shut off. I don't need a stupid beep to tell me that it's outta service. It's driving me nuts.
For a few weeks, my phone has been shutting itself off randomly for no apparent reason. I remove the battery, pop it back in, and it powers up normally. It's off now, I've removed the battery (for about 10 - 15 seconds) and it still won't turn back on.
From what I can tell, if you turn on WiFi the phone never sleeps even in standby mode. Is this a known issue or has anyone else noticed this. I noticed this using Spare Parts and turning off and on things until I saw it was wifi that keeps it awake.
Today when I'm was coming out of gym my phone just fell to the floor. The battery disassembled but it seemed not a big problem.
When I tried to switch it on, the screen became black, but i noticed that the screen turns on because it is not complete black, i noticed a bit of light change. And the most amazing is that I can ear the sound of the music of boot, and the tactile buttons are also with light.
Maybe I can't solve it at home because i would need to dissasemble it but I look for my guarantee and that's in time, the problem is that the phone is rooted, and with rom enhance 236, and this broke my guarantee, can install stock rom just using usb cable?
My Samung Epic 4g was working fine until I plugged in the charger and it WOULD NOT CHARGE. tried another charger, nothing. Tested outlet, yes, it provides electric. So I turned off the Epic and IT WILL NOT TURN ON. Took battery out for a while, put it back in nothing.
anyone have this problem w/ the moment whereby your face touches the screen and causes accidentally pressed keys, things to move on screen, etc. associated w/ touching the screen? I think I remember this happening once or twice on the moment but admittedly, I don't use it much so not sure if the lock screen was on, screen was off, etc. Just looking to see if anyone if affected by this or if it's a known problem.
I had a couple of low height drops that didn't result in any damage. The phone is actually really tough. But the other day I found out how tough it really is. I had it in my car between my legs and when I got out and stood up, down it went, face first on to an asphalt parking lot. It made a sound unlike it had before, and I knew right away. There is one small crack running from about 3 o'clock to about 1 o'clock running diagonally across the screen. Surprisingly, everything still works as it should and the crack hasn't spread. I do have a screen protector, and I think that is the only thing that may have kept it from being worse.
I also had the hard silicone cover on as well. A quick call to VZW to see what I could do, $90 for a claim through Assurance. Not really what I wanted to hear). I will admit that I did not check on claim deductible prices when getting insurance. I expected to hear $25 or $30 maybe; but not $90. I can't upgrade again until July of next year and I really hate this happened because I'm basically stuck with the phone. I have no options other than filing the insurance claim or buying a new phone at full retail price. Is there any fix for the screen I could possibly do myself, or am I just screwed?
The screen is shattered which sucks. It's still usable but looks horrible. I have insurance on it so I have some questions as to the whole procedure i'll have to go through when I bring it to verizon.
1: Does my insurance cover if I drop it? 2: Do I have to get a new phone or can they send it in and get the screen fixed? 3: Do I have to pay for a new phone? If so will they then send me a new one and let me keep my old one so I still have a phone while I wait?
It sucks because I've never dropped it, and it was just my luck that it falls right on the screen.
So I got my Eris on Wednesday and dropped it today and did I mess it up. It feel from about waste level, I'm 5'8 so it wasn't that high. I even slid my foot out to stop a direct hit to the ground which was successful. However this didn't help at all. The entire screen shattered but the phone still works. I know I should have a case for it but in the 9 years of having a cell phone this is the first one I dropped one. I was planning on getting one but haven't had the time to go out and get one yet.
Anyways I though the Eris had the gorilla glass that was basically unbreakable. It doesn't seem like a fall from waste hight, slowed down by my foot, onto the linoleum floor at the food store would destroy the screen. The cracks start at the corner and spider web through the whole screen. Everything I've read about people dropping the phone said it never broke. I am wondering if the screen might actually be defective, probably not but I'm grasping at straws to avoid the insurance deductible. Good thing I have insurance on the phone.
I dropped my Droid today about a foot onto a carpeted floor and upon picking it up, the screen no longer displays anything, but does respond to swiping to unlock, etc. Can someone post a picture of the Recovery menu(s) for factory data reset and wipe cache? would this even help, or maybe an SBF flash?
Now I have dropped my Inc many times (I have the rubber case) and never had a problem. Well on Sunday I was coming home from the airport and dropped it perfectly about 3 feet directly on the screen on a rock and kablooey, it was shattered. I mean ruined to the point where you couldn't touch it without getting cut. However it actually still worked perfectly, but for obvious safety reasons I needed to get a new one. To make a long story short I got Verizon to send me a new one, and I couldn't be happier. Now they explained that I didn't receive a new one or a refurbished one, rather one that was returned immediately by someone.
It looks great, works perfectly and is running faster and smoother than my old one did. This is even after I did a backup from AppBrain to re-download over 130 apps. My only sadness is that I lost all my levels on Angry birds, and that I had to reset up my phone with all the little personalizations that I had before. Has anyone else had a similar experience with their replacement. My old phone (one that had received the update) It was constantly bogged down, and got better once I did a factory reset, however it still wasn't as smooth as my new one.
I dropped my droid for the last time. The screen finally cracked. I can get a new droid (like new) that is backodered or get the droid 2. Was wondering what crackdowns think and should I push to get droid x. Am leaning towards droid 2.
So how few options do I have? I dropped my incredible on the garage floor and it hit in the corner and shattered. It still works fine, but I had to put some tape below the screed near the optical sensor to cover the sharpness from the cracks where the screen protector doesn't cover.
Anyhow, I did not get insurance as I'd never used it in the 15 years I owned a cell phone... murphy's law of course. I went to a Verizon store and they gave me a phone number of a 3rd party repair guy. He's closed for the day so I started to Google stuff and it seems that I am up the creek. The screens are the reason they are not making these as fast as they'd like so I assume there are none available. I cannot find any info on repairing them... not looking good is it?
I have dropped this phone before (clumsy me) and it cracked the screen but the phone itself continued to work completely fine for an entire year. Yesterday, It fell out of my hand again and fell screen down on the floor of my bedroom. The screen wont turn on now. The home buttons light up, and the red light still comes on when I plug it in to charge, but the screen itself remains Black..
Anyone else having issues with the screen staying on? I hit the power button on the side to turn off the screen and it pops right back on within seconds. Also how do you get the screen to lock? particularly during a call so i don't hang up on them.
when you put the phone up to your face while talking i know it has the sensor that shuts off the screen, my question is does anyone else seem like it hesistates a while after you take the phone off your ear? If i call a number that requires me to enter numbers it seems like it takes a good 3 or 4 seconds for the screen to turn back on. I know it doesnt seem like a lot but some of these calls if you dont enter the number right away they start asking questions over then i do hit a number and its the wrong one so its a pain in the a$$. I came from a palm pre which was virtually instantaneous once i took the phone off my ear. So i guess im wondering if this is a problem with just my phone or all moments and is there a fix for it?
Can anyone suggest a screen protector for the Samsung Moment? I am coming over from an Iphone and used a Power Support Anti-Glare screen protector. They are the best I have ever used. I am just assuming they will not make one for the Moment. I am considering trying to trim one down to fit the Moment, but not sure how it will work. I would prefer something similar, uses static to hold it on, not an adhesive. You can remove it and reuse them.
Is a screen protector necassary for the moment? I have a invisible shield on it and i feel like it doesn't let the AMOLED screen really shine. I want to remove it, but is it needed or is the screen scratch resistant?
Well after long waiting I got the moment! So far so good and really enjoying my first smartphone. Now How do i get the phone screen to go to sleep when charging? Can't find anywhere how to do this? Is this normal? It does get pretty warm and not sure if this is good for the screen? When is not plugged it goes to sleep on the 30sec. which is selected?
That isn't the worst part of it. I dropped the phone battery and the cover came off and the micro sd latch broke off it. It just like popped off after it dropped in target like a week ago so now I can't use a ringtone nor take pictures or download music straight to my phone so is there any way to get the micro sd working again? Because I can't exactly replace this phone being that I had won this when that giveaway was going on back last year in december.
I have a sprint powered samsung moment i never used a custom rom i just have the 2.1 eclair update and i had the phone for a while no problems. But yesterday i dropped it at the bar i picked it up and nothing was wrong it didnt even get scratched. later that night it needed to be recharged and died on my but when i hooked my charger up the batttery didnt display on the screen so i tryed a difrent charger same thing i still let it charge all night but it wont start up. i want to try manuelly restart it but how? and ideas guys? thanks, Jeff
so you know when you use this phone , it turns off like every 30 -40 sec when we not using it , we have to turn on the screen by press the power button on the side. THEN I HAVE TO unlock by slide.is there anyway i can click on the screen to show up the screen to unlock .
I gave my son a Samsung Moment for Christmas and before the day was though he dropped it and cracked the screen? The phone works fine. What is the best way for me to get this screen fixed. Just call Sprint or take it back to Best Buy. Any idea what the cost is for that kind of a repair?
When I try to run the app Neocore my moment screen gets all black and white and the only thing that shows up are squares, I can't even see a picture of any kind. I don't know what else to do and also when I run the game raging thunder I get maybe 5 fps to the game. Can someone explain to me what is going on? Is it possible that my hardware on the phone is defective or maybe the update I got from samsung for the 2.1 is not gonna work with it?
I dropped mine about 1-2 feet onto the sidewalk and the glass shattered. I'm currently trying to decide whether I want to pay the $162 to get it fixed or sell it for parts on ebay. Thing is, Samsung claims they've only had to replace the glass on 3 captivates so far, and I cannot find a single screen-damaged Captivate on ebay past or present. Did I just have really really bad luck with my drop? I find it hard to believe that so few are getting broken. If I do fix and keep my Captivate I want to get a really protective case for it.
I've searched and have been unable to find a solution to this problem. Actually its with my wife's phone, we both have Moments, mine works great but hers frequently (not all the time) doesn't shut off during phone calls. At first I thought she was just holding it strange but I have seen it for myself and its quite frustrating. The biggest issue is that its an intermittent problem so of course it never happens when at the Sprint store asking about replacing the phone. I did the recent update to the phone and it still does it. Any way to fix this short of getting a new one?
It seems like almost every time that I unlock my phone, one of the icons on the home screen is selected (long press, like I was intending to move it or trash it). Using Launcher Pro, if that might be causing it. I don't think it was doing this before the last Sprint update, but don't know if that's the cause either.
Having a strange issue that after searching for a few days I dont see anyone else having it.Every once in a while the 3 led's will not turn off. The home, menu and back lights. Then when the phone tries to go to sleep it automatically wakes back up and gets stuck in a sleep/wakeup loop. Sometimes unlocking it and hitting menu twice resolves it but other times I have to restart the phone. Im thinking either pandahome or handcent are causing it but Ive got a few friends running the same phone and those apps that arent having issues. If anyone else is having this happen please let me know.