HTC Hero : Exchange Sync Error

Aug 31, 2009

I'm wondering if anyone else is having problems syncing with Exchange 2007 (via wifi)? I connect with our exchange server and can send e-mails, but the contacts/email/calendar sync result in a "Exchange sync error: Sync protocol error".I noticed people were having problems with Exchange 2003 and SSL, but we do not have ssl turned on at the moment.

HTC Hero : Exchange sync error


HTC Hero :: Exchange Server Contacts Sync / Error Message

Nov 12, 2009

I am new to the forums, hoping someone is able to assist me with some Exchange Server Contact sync problems. We are running Exchange 2007 (w/ SSL) and my mail and calendars sync no problem. But when it does the contacts, I get the error "Synchronization is experiencing problems" with no further message to the error. I have tried over WiFi and with the carriers network. This is on a fresh wipe of the device, I have tried deleting and re-adding the exchange account to the device but with the same error. I get approx 6 of my 325 contacts synced.

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HTC Hero : Exchange Client Server Conversion Error For Contact Sync

Aug 24, 2009

I've had a quick search and couldn't find any topics exactly the same as the problem I am having.

For the first ten days or so all my contacts were syncing fine on the Hero from my Exchange account. I then added a new contact in Outlook / Exchange and from this point on, every time I sync the exchange contacts it fails with a client / server conversion error in the notifications. I deleted said contact again in Outlook to no avail.

The mail and calendar are syncing fine, and I have an HTC Snap syncing to the same Exchange account on the same network (Orange UK) just fine (I know the latter is Windows Mobile but still...)

Any ideas? Or is there any way I can see a log of some sort to see why it is failing?

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HTC Desire : Exchange Sync Error

May 6, 2010

I've been having an Exchange sync error but don't how to find more dettails of the actual error, was working fine until yesterday and am told nothing has changwed on the serverside.the error I get is "Sync protocol error".Has anyone seen this before?

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Motorola Droid : Exchange Sync Error

Nov 13, 2009

I set my exchange email up and the only way I can receive messages is to refresh the mailbox.I have it automatically checking for e-mails. What can I do to fix this?

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Android : Exchange Contacts Sync Error

Sep 15, 2010

I have ran into a couple of my users having problems syncing their Outlook contacts via Exchange 2007 ActiveSync once their number reaches into the thousands. When I reduce the number of contacts in their mailbox down, synchronization resumes. Does anyone know of a limit that android has on contact synchronization? I've seen this on both the Droid X and Incredible.

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HTC Incredible : Error With Exchange Inbox Sync

Jun 17, 2010

I installed b-folders (a password manager) and it allows for a wireless sync between the DI and desktop, so i connected to the wireless network at work for the first time for the sync.Everything went well, except I stopped getting push mail from Exchange.I remembered a thread about Exchange not syncing over a wireless connection, so I turned off the wireless.My other e-mail accounts work fine, as do syncing calendar and contacts for exchange (both ways).I can send mail from the DI on the Exchange account, but I get no mail on the phone from the Exchange account.I have removed the battery, resaved the account information for the Exchange account, but still no mail received on the phone.I am at my wits end trying to figure this out.the problem seems only to effect incoming mail from the Exchange server on the phone, all the other info from the server comes through fine (even 5 minute alarms for upcoming appointments).Any ideas from the cloud?

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HTC Magic : Exchange Sync / Error In Creating Account

Jul 31, 2009

I've bought a HTC Magic, and when I setup the exchange account of my company it give the error "Failed to create the account. Please try again later".Has I don't have solution for it I need an application to sync Exchange e-mail, can anyone tell me the better free application to install.

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HTC Hero :: Sync ALL Exchange Calendars?

Oct 17, 2009

I had no problem setting up my Exchange sync, however I have multiple calendars on my Exchange account (1 account, multiple calendars), but the phone only syncs with one of those calendars. Is there a way to have it sync with ALL the calendars on my exchange account? (And I did go to the calendars selection settings but it only shows one of my exchange calendars.

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HTC Hero :: Sync Calendar With Exchange

Dec 2, 2009

I've got my email and calendar syncing with my Exchange server every couple of hours, but if I make a change to an appointment from my PC and want to sync my Hero calendar immediately, how do I force an immediate update? I can refresh my email, but I can't see a calendar refresh option? I worked it out. Just go to home screen, menu, Settings, Data synchronization, Exchange ActiveSync and there's a Sync now button at the bottom of the screen that syncs mail, contacts and calendar when you click it. Perfect. Would be nice if it was a little easier to get to though!

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Android : Exchange Sync On HTC Hero

Sep 27, 2009

I have a new HTC Hero.I am currebtly syncing with Exchange using the Exchange sync app that come with the Hero.I used to us RoadSync from DataViz on my Nokia which was great.There are a couple of features that I miss.

a) I can't set different sync schedules for different times of day lie I can in RoadSync.

b) I can't seem to access the Exchange Global Address List like I could in RoadSync.

So.

1) Does any one have experience of using the Beta of RoadSync on Android. Is it any good ? Does it have the features above ?

2) Can anyone recommend any other Exchange sync apps ?


Also, is there any way to force exchange sync, roadsync or any app for that matter to use a particular connection, i.e. 3G or wifi only ?

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HTC Hero : Exchange Contact Sync

Jan 18, 2010

I am today using the Hero to sync Mail and Calender via Exchange using HTC own software. However, i am hesitating regarding contacts. All i want is to receive the adresses in our Company Directory into my phone. But will my phone try to upload my (private) contacts into exchange? I have not found any rules to be set about this. Can anyone shed any light on this?

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HTC Hero : "Error Cannot Connect To Exchange Server

Jan 21, 2010

I've been reading the forums for a bit but I haven't found an answer yet...

I got with our Exchange administrator today to setup my phone using ActiveSync. We just recently started supporting devices that use ActiveSync. To my knowledge the only type of phone we have successfully used with ActiveSync is a Palm Pre.

I go into AvtiveSync manual setup and specify all the settings according to our systems and we require SSL. However as soon as I press next I immediately get "Cannot connect to the Exchange Server"

I have data access and I can access our OWA website using the browser (although I can't seem to log in - I get a bad user name/password error)

I have been provided the godaddy certificates by my Network Admin, but I don't know how to import them. I have them on the internal SD card.

I also don't have any spaces in the user name and I've tripled checked all the typing on the settings. Am I missing something?

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HTC Hero :: Active Sync Exchange Calendar?

Oct 3, 2009

Does the Active Sync Exchange calendar allow you to invite attendees?

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HTC Hero :: HTC Sync - PUSH Exchange Server

Oct 19, 2009

I understand that HTC Sync will allow for syncing with an exchange server (not just desktop client software). Can anyone confirm that it supports push email and not just periodic checking?

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HTC Hero :: Exchange Sync Problems After ROM Update

Sep 21, 2009

I updated my HTC Hero yesterday with the new ROM for Orange handsets. After the update i went back and setup my Exchange ActiveSync settings on the phone, it all seemed to work ok. Initial sync downloaded my emails, contacts and calendar, I then went to change the schedule to 'As item arrives', which is how I normally have the phone set for push emails. I found that when i change this setting the phone is constantly syncing with the server, as soon as it completes a sync it will start syncing again. I left it for about 30 minutes doing this over a wireless connection thinking it might stop eventually, but it didn't.

I have tried deleting the account and setting it up again and also done another factory reset, but as soon as i select 'as item arrives' in the schedule then it does this.

This worked fine before the update, any ideas whats gone wrong? Is there anything i can do to so that the phone only syncs when there is new mail?

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Sprint HTC Hero : Exchange Sync Performance W/ 2.1

Apr 21, 2010

I've read a few "pre-reviews" of 2.1 and have yet to see any comments on better performance as it relates to syncing w/ Exchange Servers.Can anyone who has 2.1 loaded, that also uses an Exchange Server, comment on performance? I know that with 1.5, even though the settings are dictating the phone to sync upon arrival, there are times where it hasn't synced for more than a day.Just curious to see if this has been improved.

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HTC Hero : Can I Sync Contacts To PC - Not Using Google - Exchange

May 4, 2010

There are alot of Threads/Post on Contacts Sync etc. I haven't found the answer though to my question, so here it goes.

Can i sync my Contacts to my PC and not use Google or the Exchange Sync? Just make a separate folder for them in the event of a phone crash etc. Maybe make a folder to put on my SD Card?

Sorry if this has already been ask before, i couldn't find any threads of it.

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Sprint HTC Hero :: Calendar Sync With Exchange Server

Dec 8, 2009

My HTC Hero have problems to sync the calendar with our exchange server! emails and contacts are all OK!

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Sprint HTC Hero :: Turn On Exchange Calendar Sync?

Dec 9, 2009

How do I turn on Exchange calendar sync? I can't find the option. I have my Exchange email setup and everything is working fine. When I set it up I told it not to sync my contacts and calendar because I usually sync my work calendar with Google Calendar Sync. However, I am now using Office 2010 Beta at work and Google Calendar Sync does not support it.

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Sprint HTC Hero :: Cant Register Exchange Sync After Doing Backup

Feb 9, 2010

ok heres the deal, i have my work email on my hero. i set it up before i rooted flashed fresh 1.1 and installed gumbo kernal. i installed nandroid backup last night and ever since, i can no trecieve or send and email. it says theres an authentication error. i called our customer support and all my info to set it up is correct. the acct is for yum brands in case anyone has anymore info.

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Sprint HTC Hero :: Exchange Sync Bug Or Working As Expected

Nov 20, 2009

When I set my HTC Hero to sync with exchange "As Items Arrive", the phone is constantly synching and therefore my battery drains. Even when I turn off the phone, the phone uis still awake since it is constantly checking/sync-ing with exchange. I was under the impression that by selecting this type of sync, the items would be "pushed" to the device rather than the device constantly checking if there are new messages, contacts, or calendar eventsto sync. Is this expceted behaviour, or is there some other tweak I need to do? By the way, I just updatedmy phone yesterdey to the latest firmware, and the issue still persist.

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Sprint HTC Hero :: Error Occurred On Computer Running Exchange Server

Oct 15, 2009

I am having the following issue with Exchange. When I setup the phone initially, I was able to synch my email, contacts, and calendar just fine. However, I started noticing that my emails had a delayed vs my computer. My Hero was syncing only every 5 minutes or so (I do have selected the option to get emails as they arrive). Eventually, I went to settings, data synchronization, exchange activesync, and there is an error message that says 'Error occurred on the computer running the exchange server'.

It also seems that it hasn't synced the contacts and calendar in a while, apparently it stops after failing to sync email. The funny thing is that I am actually do getting new emails just not as they arrive, but as I said before, every 5 mins or so. Another thing is that If I click on Synch now. I do not get that error message and it syncs mail, contacts and calendar just fine, but again when it tries to do it on its own, the error message comes up again.

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Sprint HTC Hero :: Exchange Sync - Folder Layout Issues

Sep 17, 2009

This has been one of only a couple of bugbears I'm experiencing with my Hero. While Exchange syncs perfectly for mail, contacts and calendars, it fails to display Outlook folders in the proper way. Does anyone else experience this?

I have something like 20 folders, most of which have subfolders, and then some of those have more subfolders. In Outlook, it's perfect (naturally). On the Hero, it seems to display them almost randomly - certainly not in the hierarchy they should be, or even alphabetically. With 100+ folders (some with the same name), this is a pain when on the move and relying on the phone to give me access to stuff.

Does anyone have a fix for this?

I've tried the 5 day trial of one of the Exchange apps (can't remember the name) but found it clunky and removed double-quick. Don't like RoadSync either. Plus, I don't see why I should pay for an app when the default one should do the job properly.

Also, on the subject of Exchange, is there any way to get tasks to sync? I'm having to use Gmail to "copy" tasks from Outlook (PITA), and don't really want to add a third party app to manage just those.

I guess it's a case of waiting a few months for some kind of update ... or is that me being a little too optimistic?

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HTC Hero :: Difference Between Active Exchange Sync And Just Setting Up Outlook

Dec 18, 2009

I wanted to set up my hero to get my mail from work and calender ect. We use outlook. The question I have is whats the difference between active exchange sync and just setting up outlook like you would set up yahoo, gmail ect... Sorry if this is a dumb question but I just never had to use exchange before so im very unfamiliar with it. What I have been doing is just syncing my phone via usb with my home outlook.

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Sprint HTC Hero :: Exchange Active Sync Pin Lock And Remote Wipe

Oct 30, 2009

I know there's an EAS thread but I couldn't find a solid answer to this question - Does the Exchange ActiveSync implementation on the HTC Hero from Sprint support advanced security features of Exchange server mainly enforcing Pin Locking and enabling Remote Device Wipe via Exchange? I know iPhone does and the Palm Pre does after WebOS v1.1. I'm very interested in the HTC Hero but need to be able to connect to my corporate exchange server. It's a large company so I cannot have my device added to an exception list or anything.

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HTC Hero :: Sync Phone With Their Global Address Book In Microsoft Exchange?

Aug 27, 2009

Has anyone managed to get the Hero to sync with their Global Address Book in Microsoft Exchange?

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HTC Desire :: MS Exchange Calendar Sync But Cannot Add New Exchange Event

May 9, 2010

I have problem with calendar on my HTC desire. Sync with ms exchange works fine, but I can't add new exchange event on the phone. It is strange becouse I can edit exchange calendar entries (synced from PC). Has anybody got an idea how to fix it?

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Android :: HTC Hero 2.1 Upgrade / Error With Sync

Jun 20, 2010

When i connect my Hero to the PC,Htc Sync finds it and its all good.BUT just as i run the RUU it turns off !Then there's suddenly NO connection between Sync and my Hero.Then the RUU says error 170: Connection Problems.I got the ADB driver and windows says it works,and it should since it connects with Sync (without RUU).So i dont know what to do when it suddenly switches off right in the process.Can anyone help me please?Would be REALLY appreciated

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Sprint HTC Hero :: 2.1 Contact Sync Error / Facebook

May 21, 2010

i just updated to 2.1 and i imported my gmail contacts but since my facebook account is added to it decided to add facebook contacts..i keep trying to delete my contacts but it says too much even when i delete a couple at a time i keep deleting all of them then i import from my backup contacts on sd and it still brings me my fb ones somehow even though they arent on there Google contact sync doesnt sync anything at all its broken i just want my google contacts synced not my facebook contacts there are soem more random facebook contacts that it wont let me delete in my contacts and they dont show up in all contacts.

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