General :: Exchange 2007 / Activesync / Disappearing Emails?

Jul 5, 2012

Interesting problem that I seem to have had out of the box (and which has started when I traded my old treo in for this android device): emails regularly disappear both from my Note, the exchange server and thus everywhere else as well, without any intervention on my part. My Note notifies me of new email, I glance at the overview, and sometimes no more than a few minutes later, that new email is completely gone.

Another interesting feature that popped up during testing is that emails sent from the device to this very account do appear in the sent items list both on the device and on the exchange server, but *only* at the inbox on the android device. And as with some of the regular incoming emails, these too disappear. As external emails (i.e. sent from for example gmail) thus far seem to stick, I am suspecting an issue with either activesync itself or exchange and activesync, but I can't be sure.

Noticed a few other threads both here and elsewhere about disappearing emails, but most (if not all) of these seem to be about POP3 where part of the default routine is of course deleting from the server. apps at issue:

- Android 2.3.6 and 4.0 (problem stayed after the upgrade)
- Default mail client on both versions (this particular exchange account has thus far proven a bit troublesome to configure with for example k-9 and touchdown)
- Exchange Server 2007 server / activesync

General :: Exchange 2007 / activesync / disappearing emails?


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HTC EVO 4G :: Activesync Error Occurred On Computer Running Exchange Server 2007

Jun 11, 2010

Yesterday I noticed that my corporate email (i.e., Activesync) were no longer being synced to my HTC Evo (running Android 2.1). A little troubleshooting revealed the following: I could still send emails from the Evo via the synced account. My synced calendar and contacts continued to updated without error. I believe my company is running Exchange 2007, but I am not sure (and since the help desk does not officially support syncing to non-Blackberry phones, I doubt they will help me details or troubleshoot). In any case, a little Googling revealed that: This error is not specific to the HTC Evo (it happens on other Android phones).

A few folks reported that the error occurred seven days after Activesync was initially configured on their Android phone, and would reoccur approximately every seven days. In my situation, the only unusual item to note was that my mailbox had reached capacity on the Exchange server sometime during the period when my phone stopped syncing. However, freeing up space in my mailbox did not resolve the problem. In the end, I resolved the problem by deleting the Activesync account on the Evo and re-creating it. After doing that, all emails synced successfully.

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HTC Incredible :: Exchange ActiveSync Stop Syncing Emails Entirely?

Aug 5, 2010

What would cause the Exchange ActiveSync to just stop syncing emails entirely?

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HTC Droid Eris :: How To Get Eris To Save Deleted And Saved Emails Under Exchange ActiveSync?

May 3, 2010

I can't figure out how to get my Eris to save deleted and saved emails under Exchange ActiveSync. Can anyone help with that?

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General :: Gmail Via Exchange Activesync

Nov 23, 2012

I'd like to use my gmail account connected via exchange activesync. I set that up with various email apps and it works nicely.

The only problem is that I don't use my gmail address as my known email address. I have an alias that points to gmail. When I email people, I want that alias to show as the email and reply to addresses.

When I have everything set up via IMAP/SMTP, I'm able to do that with K9.

Unfortunately, when connected via the Activesync way and I send mail, it always shows my gmail address to the recipient.

Is there any way/app that would allow me to do what I want? I do have my alias set up as a send mail as option in the gmail web interface.

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General :: ICS Exchange Activesync Specify Port

Dec 12, 2012

At work we use many different kinds of phones. blackberries, android, iphones.

The blackberries have their own setup. iphones and androids use activesync. Everything ran nicely.

We recently switched activesync from port 80 to 85. We are having issues with some android devices.

The gingerbread ones are fine... just adding the port & colon ':85' at the end of the server address.

( servername.com:85 )

But anything with ICS or above... is soon as you add the colon the 'next' button greys out... like it's an invalid character.

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General :: S4 - New To Android And Emails Disappearing

Jun 21, 2013

I've just move from the Iphone 4 to the S4 and am trying to set it up. I'm failing miserably with email.

I use Virgin.net email but have it downloaded to Outlook and it is deleted from the server when I do this.
I want to access the same emails on my phone - well, those emails that have not yet been downloaded from the server. So for example, if I'm not at home and laptop is switched off (not accessing Outlook) then I can get the emails to my phone until I get home and download them to laptop. When I download them to my phone I want to leave a copy on the server for Outlook to get.

So............... I've manually set up email using pop3 settings on S4.

An email will download to my inbox on the phone...... but then when I next go in to check emails on phone those that have been downloaded just disappear?

Delete email from server is set as never in the settings. And outlook on my laptop is turned off so emails are not being downloaded there.

Why are my emails auto deleting and where re they going. How do I stop this?

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General :: Emails Keep Disappearing From Inbox?

Dec 27, 2011

I'm on Android 2.3.5 and have a HTC Desire S but my emails keep disappearing from my inboxes, I can't find any option to keep them for a specified amount of time, am I missing something simple?weapon90 06

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General :: Exchange / ActiveSync On Android Options?

Mar 19, 2012

I've been debating configuring my personal phone to access my employer's Exchange server; I would be checking it on occasion-- more of a convenience thing to know what's up before I head in for the day.

Using the default Android Mail client and choosing ActiveSync and doing the setup, I inevitably reach a screen with the following:

Quote:

Activate security policies?
Exchange security policies
Your IT administrator requires that you activate these security policies in order to sync with your Exchange Server.

Activating this administrator will allow the application Mail to perform the following operations:

! Erase all data
Perform a factory reset, which deletes all of your data without any confirmation.

! Set password rules
Restrict the types of passwords that you are allowed to use.

! Monitor screen-unlock attempts
Monitor failed attempts to log into your device.

! Lock the screen
Control when your device locks, requiring that you re-enter your password.

! Device function limitation
Restrict some function on device like Wifi, Bluetooth, Camera etc.

Needless to say, this is highly unappealing for my personal phone-- way too much power for the Mail application. So my questions-- what are my options?

-would a different Exchange connectivity application like Touchdown request those same permissions for access?
-would I be better off setting up ActiveSync on an alternate ROM and booting into that when I want to check work mail (not as frequently as some other users)?
-How far does that remote wipe control extend? Could they wipe the entire phone, including bootloader? Or is it just reference to internal storage? Could they wipe the external SD card?
-is there a way to revoke those permissions from the Mail application while retaining the ability to connect to the Exchange server?

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General :: Second Exchange Activesync Account Not Syncing

Aug 11, 2013

I am having an issue with my HTC Evo 3D where I am unable to have more than one active Exchange Activesync (EAS) account syncing. I'm trying to have my work e-mail and my hotmail account with push using EAS. What I have tried:

- Setting up my work e-mail, then my hotmail. Can receive work e-mails instantly, but not with hotmail.
- Setting up my hotmail, then my work e-mail. Can receive hotmail e-mails instantly, but not with my work e-mail.
- Setting up my work e-mail in one mail client, and my hotmail in a separate client. Same issues as above, one receiving push e-mail and the other not.

If I set up one and then the other in the default HTC mail client, the first one will work with push the but second one won't. BUT, if I then do a manual sync to make the second one "catch up", that second one will start receiving with push but the first one no longer does. I can keep doing this, and it seems like only one can be "active" at a time.

I've tried different clients with the same results, and tried Touchdown which many people recommend, but Touchdown is built to allow only one active profile at a time (so only one EAS account pushing or polling).

I'm beginning to think it's a device limitation on the Evo 3D but it would be great to get around that - I've seen bits and pieces around saying that, due to licencing, iPhones can have up to 5 EAS accounts at a time, and different Android phones can have varying numbers, but haven't seen anything particularly clear or definitive.

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HTC EVO 4G :: Exchange 2007 Calendar Sync

Jul 26, 2010

Contacts and Email sync just fine with Exchange 2007 on my EVO 4g (latest firmware update as of 7/26/10) the problem is the calendar sync.I can create single appointments on my EVO and they'll appear right away in the Outlook calendar. I can do the reverse in Outlook and they'll appear right away on the EVO's calendar. I can delete in both places as well.The issue is, any appointments that seem to be reoccurring don't sync over to the evo. I see them all in Outlook, but no matter what I do, I can't sync them to the EVO. I've tried setting the sync range to "All" in the calendar settings, manually refreshing, even slightly modifying the reoccurring appointment in Outlook and saving it, but nothing helps.

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HTC Incredible :: Exchange 2007 To 2010

May 23, 2010

Well we just migrated our Exchange server from 2007 to 2010 and I cannot for the life of me get the Incredible to sync up to it.. I can enter all the info and it works (verifies account), but always "Fails to create account"... If anyone has insight, would be greatly appreciated! I can make whatever tweaks needed as I have full access to the phone and server.. It was working perfect on 2007

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HTC Incredible :: Exchange - 2007 - Integration

Apr 30, 2010

I am BRAND new here, and my Incredible showed up last night. I could not be more thrilled! This is my first smartphone (unless you count the LG Dare I had), and I am absolutely FLOORED. However, there is one thing driving me bonkers: Exchange integration.

I've tried about everything on my end. I found another thread where somebody had to have an exception for his account applied in Exchange (which worked for his HTC Hero, IIRC). I work in the IT dept. I'm fairly certain I could talk the network boys into letting me do that, but we can't even find that setting in Exchange 2007. Assuming that is even the problem, they're a little to busy to play with me and my new toy (I think they're just jealous ), and I can't do it myself.

Can anybody confirm whether the security exception is what my actual problem is, and where that setting is in Exchange 2007? If I could get them a little closer to the problem, they'll probably be a little more apt to get around to it.

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HTC Incredible :: Activesync Contact Disappearing

May 14, 2010

I have my email, calendar, and contacts set up through activesync exchange. So when you add someone from your phone, it gets pushed to your outlook as well as vice versa.

I've been adding this one contact on my phone for the last few times, and after few days his contact simply disappears.

I've tried adding his contact both on the phone as well as on Outlook, and when he calls, his name would show, but after few days, it stops showing the name but just the number, and when i go back to my contact, he's no longer listed there.

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Android :: Exchange Server 2007 - Cannot Get Attachments - Fetches Forever

Nov 6, 2009

sync'd to exchange in 3 minutes despite never haven seen a droid before contacts, calendar and email (inbox and sent items) work flawlessly but I cannot open any type of attachment, because it cannot fetch them just sits there forever "fetching"

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HTC EVO 4G :: Trusted Certificate Error On Exchange 2007 Road Runner Account

Jul 15, 2010

I have a Small Business 2008 Server at home with Exchange 2007 tied to my RoadRunner account. Setting up my new EVO to use Exchange a month ago was a breeze and I haven't had any problems with it until this morning.

When I turned my phone on, I kept getting a trusted certificate error over and over. I am using a self-signed certificate on my server -- which I thought would give me a problem when I initially configured it, but it didn't. I was expecting to have to install the certificate manually.

After a few minutes, the message went away and I started receiving mail again. I haven't done anything major on the phone that might cause that, like installing an update.

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HTC EVO 4G :: Exchange ActiveSync

Jul 28, 2010

I bought the Evo for my personal use. However, I was looking at an FAQ this morning on my company's IT site on supporting Android devices thinking it might be a possibility. Currently personally funded Blackberry, iPhone and Windows mobile devices are supported for connection to our Microsoft Exchange email services.

I noticed the following in an FAQ in regards to Android support, is this true? I thought the Evo supports ActiveSync?

Question: How can I access my corporate email on my Android device?

Answer: At the moment, XYZ does not support Android due to its lack of ActiveSync support (access to Microsoft Exchange email). When/If this option becomes available, updates will be posted through the Mobile Device website.

Question: When will Android be an option for users?

Answer: XYZ has decided that we will not support the Android for corporate email at this time. If/When Android supports ActiveSync we will re-evaluate.

Question: How about if I have a personally funded Android phone?

Answer: Presently, corporate email access is not available for any Android devices due to its lack of ActiveSync support (access to Microsoft Exchange email).

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HTC EVO 4G :: Disappearing Emails On EVO

Aug 4, 2010

I have started to have e-mails disappear on my HTC EVO. I've exhaustively looked at the settings on the EVO and in Outlook. Those appear to be okay; although I'm not certain. I also suspect perhaps a setting in Mailwasher Pro could be involved.The e-mails on the EVO seem to go away after I have successfully downloaded and viewed in Outlook and on the handheld. They disappear on the EVO after I then mark, and execute, all e-mails for deletion in Mailwasher.By the way, this started happening after I installed K-9 e-mail client on the EVO.However, I have gone back to using the standard EVO e-mail program. Having same problem with both programs.Wondering if maybe I should uninstall K-9. One test I did was to send an e-mail from one of my pop accounts to my gmail account. I allowed it to pass through Mailwasher downloaded and viewed it in Gmail on PC. Then, marked it for deletion in Mailwasher ran it through and it disappeared in Gmail on PC.
Any ideas?

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HTC EVO 4G :: Disappearing Emails / How To Fix?

Sep 30, 2010

I have the Sprint EVO and also have att as an internet provider. My phone goes out and gets my email from both att and gmail. (Phone is set to leave email on server) The messages one the phone are there to read, reply, delete...normal stuff. But when I turn on my desktop using Outlook (which is set to delete the emails AFTER retrieving them), all the emails are gone from my phone. It didn't use to do that. Is there a way to fix this?

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Android :: How To Exchange ActiveSync ?

Jan 27, 2010

ActiveSync has been working just fine with our Exchange Server 2007 for the past 6 months. However, today we updated from 2007 to 2010 server and the server address changed from exchange.xxxx.com to remote.xxxx.com and I cannot figure out how to change this on the settings. The only thing that it will allow me to edit is the password. I press on the server address and it will not do anything. I have deleted the account on my phone and re-entered it hoping that it will let me edit manually. I get the error message, "Your microsoft exchange server account does not have permission to synchronize with your current settings. Contact your exchange server admin". I made sure the spelling is correct and our Admin is well, not up to the challenge.

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HTC Desire :: Way To Exchange ActiveSync?

Jun 23, 2010

I got my HTC Desire last week and Synced it with our Kerio Mail Server 6.7.0 patch 1. Had to add the line to allow unsupported devices as it was giving some connection issues and then worked fine after that. The problem has been with the syncing of the contacts. It syncs fine for about the first few syncs and then it gives an error on the phone "failed to connect to the server" But it syncs mail and the calendar perfectly. The issue is that the syncing of the contacts is second on the list of 3 items to sync as per the phone. So it syncs mail first - fine, contacts second - error and then calendar - fine. I removed my contacts from my mail on the server and it still didn't update on the phone. So wasn't communicating with the server as per the error. If I delete my contacts on the phone, it then connects fine to the server and I get my contacts back. Works fine for about a few syncs and then without adding or deleting any contacts I get the error message back.

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HTC Incredible :: Exchange Activesync $30

May 7, 2010

I cannot attest to pin lock or remote wipe, but basic syncing of exchange e-mail calendar and contacts continues to work after I downgraded my $45 plan to the $30 plan yesterday. Haven't had a call from the Exchange police yet. Just an FYI in hopes to save a few people some money.

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HTC Legend :: Exchange ActiveSync

May 27, 2010

I use Exchange as my email client & I have used Exchange ActiveSync to connect. Everything is working well apart from when the phone has been in-active & is locked I am required to enter my Exchange password to unlock. This is required to use the non Exchange functions also, as you might imagine this is very tedious.

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HTC Incredible :: Exchange Activesync

Aug 27, 2010

When using various 2.2 leaked builds or cooked ROMs, I had problems with activesync behaving properly. I even loaded and rooted the leaked 'official' Rom that came out yesterday and it didn't sync right. Constant sync, sync errors, etc. I reverted back to 2.1. I downgraded to 1xx radio and original hboot today in hopes that the actual ota will not have the same 2.2 ActiveSync issues I had with cooked builds. I am now thinking that if the official I had yesterday wasn't right the ota won't be any different. Is there a known problem with 2.2 having activesync issues? Do I want to not upgrade to 2.2 until this issue is revolved?

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Android :: Exchange Activesync

Jun 25, 2010

I just got my first Android phone, a Motorola Milestone with Telus. I use Exchange 2007 and setup activesync with the builtin email client and it works great, however, the view is one folder at a time. I have many rules setup to move emails from specific sources to specific folders since I receive a lot of email in a day from many different clients and vendors. The problem I see is that I have to manually switch from one folder to another and hit refresh to see new emails in the subfolders.

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HTC EVO 4G :: Exchange ActiveSync Pin Removal For 2.2

Nov 19, 2010

Is there an email.apk or alternate method of removing the security pin/pattern lock that's forced when you configure Exchange ActiveSync in Froyo? I found something on XDA, but it was earlier in the year and i believe it was only for 2.1. LockPicker is only for 2.1 also. I'm rooted running Myn's RLS3 ROM if that information is needed...

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HTC Incredible :: Emails Keep Disappearing

May 18, 2010

Does anyone know why my emails, with the HTC mail client, keep disappearing? They only stay for about a day or 2 then disappearing. It is set to ask before deleting and no limit size. I cannot find any other option that would change this. Does anyone know why my emails delete on me?

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HTC EVO 4G :: Exchange Activesync - Calendar Reminders

Jun 5, 2010

I've set up Exchange Activesync on my Evo, and the calendar seems to sync fine. However, I'm not getting any reminders in my status bar even though they are enabled on the calendar settings.

Further, if I go into an appointment that has a reminder set on it, I get the following message:

Delete
Are you sure you want to delete this reminder?

If I hit cancel and then back out of the event, it seems to re-save the calendar event, but I still don't get any reminders.

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Sprint HTC Hero :: Exchange ActiveSync

May 11, 2010

Had a question with scheduling my activesync. If I don't get a lot of work emails is it better for battery life to set it to sync every 10 minutes or as items arrive?

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Android :: Exchange Activesync On HTC Desire

Jun 11, 2010

I set up an exchange activeync account on my new HTC desire. I encounter a strange behaviour with it. After synchronizing it shows only few folders from my mail box (around 5) where i got around 50. I tried to delete the account and recreate it -> no change I give a try to Touchdown app, and it retrieve all folders. I don't want to use another app than the one given with my HTC, so here is why I post this topic.

FW : 2.1 update1 software : 1.21.405.2 language FR

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