May 24, 2010
I've experienced two problems with Google Voice that are causing me to get charged minutes I wouldn't usually get charged. If I can't solve them, I'll have to go back to using my Verizon number. First, let me say that I'm using a new Google Voice number that isn't Verizon cell phone number or any other preexisting number. Second, my girlfriend is on my family plan, but she doesn't have GV yet. We're using the 700-minute plan, so we don't have a friends circle.
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Problem 1: When I call my girlfriend's Verizon wireless phone using the GV on my Verizon phone, I get charged, and when she calls my GV number on my Verizon Wireless phone from her Verizon wireless phone, she gets charged. We don't cash in on our free in-network calling. I know, this should have been obvious, but it just never occurred to me until after I looked at the bill. I'd be able to work with that, though, and just select "Call without using Google Voice" or whatever when calling her if it weren't for the second problem. When people call my Google Voice number, I get charged when I don't answer. Usually, it's just a one-minute charge, but sometimes it's two or three minutes (don't know why). With anything less than an unlimited plan, minutes count. Not good.