Android :: Android Market Paid App Download Errors
Jul 20, 2010
The Android market has been giving errors (more than usual) since the weekend to customers trying to download my paid apps.
This is leading to many cancellations and complaints.
One customer is complaining in particular they get a Google market "server error" when they try to cancel their order. They want to cancel because their download does not work.
I can see several customers cancel and then re-order because their download did not work the first time.
Those customers are not on one mobile network or in one country. I can see they are in Korea, US and UK. So it looks like a general market issue.
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Feb 15, 2010
i have published my application in android market but i am unable to download my paid application from android market. i can get my free application in android market. i am accessing from india. how i can access united states android market?
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Mar 8, 2012
I purchased Tasker android app on the android market 7th march. When i try to download that app i receive "Error Takser could not be downloaded due to and error. (403)". My bank confirm Google charged, but i can't download it. If i visit android market using web browser i can see i already purchased it. If i clear cache data on "Play store" app its not work?
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May 25, 2010
Anyone else having an issue with the android market? I can download and update free apps with no problem, but I suddenly can't download paid apps. (And no my credit card did not get declined ).
I successfully purchase the app, I got the e-mail that the purchase went through, then it hangs at "authorizing purchase". Specifically, I'm having this issue right now with Vignette.
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Feb 22, 2010
this question is now obsolete, as Android Market includes much more countries and such services as PayPal Mobile Payments Library are available.I'd like to sell my Android application, but I live in Poland and in my country* Android Market supports only free apps (we cannot sell and we cannot buy too).What is the best way to sell application in such situation? I can accept PayPal money transfers, but I don't know how to distribute APK package without exposing it to getting pirated. Did someone tried it already and succeeded? you may be surprised, paid apps are supported only in 12 countries worldwide.
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May 1, 2010
Massive problems with the market im experiencing, iv had my desire for 3 weeks, and no problems at all, UNTILL NOW, whats going on?
I go to search in the market, and type in dialer, it brings up all the customisable dialer choices, if i choose ANY of them, i go to pay, and everytime i get the error message "A server error has occurred,retry, or cancel and return to the previous screen" but it is only on the dialer packages.i can buy and download anything else fine,
Can someone test this out for me?
Iv reset my phone 3 times, and its the same thing evertime, WHATS GOING ON?
Also the market is running VERY SLOW on my phone.
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Mar 24, 2010
I just odined to 1.6 and am noticing no paid apps in the market (except for in my downloads obviously) im wondering if anyone else has this problem or there is a fix. im in the US by the way
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Sep 23, 2010
Our customers are seeing these errors a lot when purchasing our apps, and other than suggesting a few workarounds(unmount sd card etc), I'm not sure theres anything i can do to fix the issue. Is anyone aware of anything that might be causing it from the app developer side? Obviously our app uploaded fine, and the majority of users can download and install it just fine, but we're seeing this problem a lot and losing a lot of sales because of it. If theres something that we're somehow getting wrong in our app, i'd love to be able to fix it! It seems to be related to Android 2.2 and installing to the sd card Any ideas?
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Oct 28, 2009
i'm interested to develop games for the android platform, but i have a question that i haven't been able to answer.i'm from argentina, if i pay the $25 fee, i'm able to publish my app in the store, but how i'm paid the revenue if i publish a paid app? wire transfer? check? also, there is any other requirement to publish paid app's in the store?
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Feb 22, 2009
Is anyone having a lot of success with the market thus far? I'm seeing about 5% of the "downloads" when compared to my same app on the iTunes app store. I'm wondering if my listing is "poor" or if I'm doing something wrong. I've only had 11 downloads and 3 returns in the past 48 hrs (my app is $1.49)
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Sep 22, 2009
I want to be able to download and install my app from my website, but when i do this at the moment i get the error:-
Download unsuccessful - Cannot Download. The content is not supported on the phone.
After looking into this it became apparent that the PHP Magic, that handles the downloads from the website, recognises the file as a .zip file rather then a .apk file and sends the it a .zip, that the phone does not recognise.
Does anyone know a way to get PHP Magic to recognise the file as an apk so that file extension does not get changed and the phone can recognise it?
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Jun 25, 2010
in the developer console, I have a couple of errors, which although fixed in the code and marked old in the console, still show up on the front page. And I highly suspect that this is affecting the rank of my apps. This is obviously a bug in the developer console:
1. at the developer console homepage it says (in bold face): Errors (2)
2. when I click on "Errors", it shows: Freezes Crashes 1 new 1 new 0 reports 0 reports 1 old 3 old 2 reports 7 reports
3. When I click on "1 New" in the "Freezes" column, it displays: Old ANR keyDispatchingTimedOut 2 reports 0 reports/week
Also, one of my apps, TapeMachine, has 4.5 stars, 973 downloads, and 83% active installs. For certain keyword searches in the market it has been the first result for many weeks. And since these (bogus) errors are here, it has lost its rank falling under many applications with lower ratings. A similar issue happened with the free version, which has 4 stars and about 20k downloads.Is there a workaround or a fix for this situation?
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Mar 21, 2010
I have uploaded my paid app "Legion" and I can see that I am making sales but why is this app not visible on my phone? I can see other paid and free apps. The android platform of my Samsung Galaxy phone is 1.5 and here is part of my manifest.
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Jul 5, 2010
i just exchanged my evo and now on the new one i dont have the top paid app tab in the market. Everything worked perfect on the other one. What i was able to figure out so far is that when i create a new gmail account everything works fine. when i sign in with my old one i'm still not getting the top paid app tab. Definately something to do with my google account but i have no idea what it could be especially that it worked yesterday. Anyone have any ideas because i really dont want to change my email address
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Feb 26, 2009
It's been a week of non-stop issues and extremely unprofessional silence from Google (other than the poster saying "Just to let you know we're looking into this", and I'm considering staying for another week max and then pulling out my paid app from Market. Actually I'd pull the free one as well but haven't slept on that yet - perhaps I'll leave it to direct users to AndAppStore and SlideMe.My question is am I even allowed to pull out a paid application given that I have sold it already (to < 100 customers though)?
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Feb 21, 2009
Do I have to upgrade to rc33? I have it connected to wifi, but no update so far. Do I have to put a sim card in?It will be better to provider a button to check for newer version, and simply give a response like "we know everybody is on rc33 now, but we won't leave you alone. your ticket number is 23323, we will schedule a update in 2 days later, be patient..".
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Oct 13, 2009
I have a Vodafone NZ 'Google Experience' HTC Magic.This phone was released in NZ back in late July, but as of yet we still have no access to paid apps in the Android Market.It would appear we are not alone, as posts to the market help forum reveal similar concerns for the likes of Switzerland, Australia, South Africa, Brazil, Israel, Czech Republic and mainland China.Now in and of itself I can accept a delay while all the nuts and bolts of international tax laws etc are worked out, but what is particulalrly galling here is the total lack of information on what is going on.Locally, vodafone are polite but basically seem as much in the dark as I am. This seems strange given that Vodafone group obviously have a worldwide agreement with Google to market the Magic as a 'Google Experience' product.Google simply don't respond personally on the forum and the only help comes from forum long timers who link to a page on the market site that is completely out of date - it has had the same typos for months!
As far as I can work out, availability of paid apps to customers seems to be somehow coupled to whether developers in your country can submit paid apps to the market at large. I'm sure there is a reason for this, but it seems pretty weird, given that Google Checkout works in NZ already.If Google are serious about taking on the iPhone store, then they really need to address this urgently, crippling their users by only allowing distribution of paid apps in half a dozen (mostly European) markets is crazy - especially given the enormous potential of markets like China, which doesn't have the iPhone.The other worrying aspect is the lack of professionalism in the handling of this by whoever is responsible for the Market project. If Google wants to play with the big boys then they need to start behaving like grown-ups and take some lessons in customer service.
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Jun 16, 2010
I live in Singapore which does not have any paid applications yet.I see a lot of good applications that I want but cannot get because they do not have a free version (for example RemoteVNC Remote)Is there any way to get paid apps in a country which does not support the paid marketplace?I do not want to use pirated software, however if this is the only method I would not mind donating the money to the dev and then downloading a cracked file.
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Sep 14, 2010
I have a paid app and a free version and updated both yesterday. Now I get hundreds of reports that the paid version won't download/install, but there's no problem with the free version of the app. The message typically reported is "download unsuccessful". Some users uninstalled the app and then tried to download the app and are now left without a working copy. Of course, most assume this is a programming error by me and it affects my rating.
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Feb 22, 2009
I have a paid app on the market. -I uploaded an upgrade -The market download manager hangs on 'Starting Download' when I try to download the newest version. Has anyone experienced this? (If the problem is resolved shortly, I'll post here.)
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Oct 29, 2009
If I have a free version of a paid app in the Android market how can I place a button in the free app that opens the paid version in the market?
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Oct 5, 2010
Is there a way to gift a paid app if you are the developer? I want to gift VIA the android market. I don't want to give apk's in the wild, and I might want to use Market Authorization on the gifted apk's (although I suppose if I can just handle market authorization I can send the secure apk, I just don't want to mail insecure ones out).
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Apr 15, 2009
Are there any plans to implement some sort of group/team to review the applications before they're released onto the Market?I've never written anything for iPhone but from what I've read there's at least some quality control in place an application has to go through some sort of review process before it's made available for public consumption, I believe.So why not do that here?Let's be honest there are some great programs out there, and there's absolute crap.some of these are borderline scams.I can think of a few apps that have great descriptions but when you download them, they're nothing more than slideshows or something similar.I've even seen the feedback for one of these applications which said that you have to wait 24 hours before it will work which is, as we all know, the time at which the sale is final and no refund is given.If that's not a dodgy practice I don't know what is.I know it's still an early stage in the game for the platform but it's got a lot of potential - we wouldn't be here if it wasn't, would we? The only way to draw more quality developers to the platform is to implement some sort of control. it seems like it's the wild west here.
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Apr 23, 2010
This just occurred to me today and it would be really nice. I've bought a few apps I no longer want/need and would be willing to sell them to someone else at a discount to recoup some of my loss.Any thoughts on this? I think it would need to be an update to the android market to have an option to 'transfer' to another user so updates for the app would show up in the market. You could keep the developers happy by giving them an option to make their apps eligible for this or not.I suppose this would only be feasible for apps that are also the type that are private and can't be backed up to the SD card with something like Astro File Manager.
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Aug 7, 2009
I just got my Magic / MyTouch 3G a couple of days ago. I'm unsuccesfully trying to purchase some paid apps, but they aren't showing up in the search, or through linking via Cryket.I've tried looking for Copilot Live, Grocery King, and DoggCatcher.
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Jul 30, 2010
Anybody willing to admit that they download paid/free apps&games? Just asking out of curiosity
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Mar 16, 2009
I have had a free version of my app available for several months. With the new features I am about to release in the latest version, and with paid apps now possible, I intend to split the app into a free lite/trial version and a paid full version.I am aware that I must create a new app with a new signature for the full version b/c I can't change the current free app to a paid one.I don't mind this, but,is there any way I can transfer the thousands of feedback and ratings I have accumulated so far to the paid version even though it will have a totally new signature?
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Jan 20, 2009
Once the market opens for paid apps - will we developers be able to see email addresses of paying customers? Or, will there be some other way to identify legit purchases, so, if we receive support requests via email, will there be a way to tell whether the request comes from a paying customer?
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Feb 28, 2009
I just received my unlocked g1 the other day. I was a hardcore i phone owner but now switched over. I am trying to find out all of the useful apps and if there is anyway i can get access to the paid apps? Also is there anyway i can download and read pdf or doc files?
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Dec 17, 2009
What determines the market search result order?
It doesn't seem to be downloads or rating.
The Top free/paid listing does not make much sense either...
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